Assessment Task 2: Project and Observation for BSBWOR501 Course

This project, created by a student, addresses the requirements of Assessment Task 2 for the BSBWOR501 unit, focusing on managing personal work priorities and professional development. The project begins with an introduction to a simulated business scenario, outlining the desired role of a marketing manager and sales event assistant within the Bellevue Group Australasia. It proceeds to analyze training and development needs, identifying skill gaps and prioritizing areas for improvement based on a training needs analysis template. A detailed professional development plan is then developed, incorporating specific activities, providers, and timeframes to address identified gaps, particularly in communication, pressure management, and accounting software knowledge. The plan undergoes amendments based on research and feedback. The project culminates in the creation of a weekly plan calendar to track progress and a discussion of networking practices to support personal and professional development. Appendices include templates and supporting documentation.

Running Head:ASSESSMENT TASK 2: PROJECT AND OBSERVATION
ASSESSMENT TASK 2: PROJECT AND OBSERVATION
Name of the Student:
Name of University:
Author Note:

1ASSESSMENT TASK 2: PROJECT AND OBSERVATION
Table of Contents
Task 1: Report writing.....................................................................................................................2
Introduction..................................................................................................................................2
Team and department..................................................................................................................3
Desired Role................................................................................................................................3
Task 2: Analysing training and development needs........................................................................4
Task 3: Develop a professional development plan..........................................................................4
Task 4: Amendments to the plan.....................................................................................................5
Task 5: Create a plan.......................................................................................................................6
Task 6: Research..............................................................................................................................7
Reference.........................................................................................................................................9
Appendices....................................................................................................................................12
Appendix 1.................................................................................................................................12
Appendix 2.................................................................................................................................14
Appendix 3.................................................................................................................................16

2ASSESSMENT TASK 2: PROJECT AND OBSERVATION
Task 1: Report writing
Introduction
Bellevue Group Australasia is one of the leading and renowned national suppliers of
VUETRADE range of building products to a number of retail outlets. As a matter of fact, the
organisation is also popular to have connection with different outlets all over Australia and it is
considered to be a benefit for the organisation to have support of enormous number of trade
people across the country. It is important to note that Bellevue Group is highly focused on its
quality of service and supply that facilitates a goodwill and organisational image in the
competitive market. Dominantly an Australian manufacturer Bellevue Group generally operates
as manufacturer and wholesale supplier. Currently, the organisation seeks a Marketing manager
and sales event assistant who has enough knowledge about the market and willing to pledge
respect to the organisational culture so that both the newly recruited Marketing manager and
sales event assistant and the organisation will get benefitted from each other. It requires an
excellent control over leadership and communication along with relevant qualification and
experience in the relevant field.
There are some mandatory functions that the Marketing manager and sales event assistant
must follow to get recruited in the organisation. For instance, profound knowledge and
educational qualification in marketing or finance is required in association with high level of
accuracy. Moreover, it is also expected from the Marketing manager and sales event assistant to
have some skills that are relevant for the business company. For instance, working under
pressure and high adaptability are desired for the job responsibility of Marketing manager and

3ASSESSMENT TASK 2: PROJECT AND OBSERVATION
sales event assistant. Moreover, better communication and in-depth knowledge in SEO is also
required to meet the criteria of this job.
Team and department
The purpose of the department is to create a transparent and effective organisational
practice where different employees must have a strong communication and assistance to
formulate better financial services. Therefore, the objectives of the department is also coupled
with its purpose. For instance, creating a better communication in both verbal and non-verbal are
considered to be the best approach for the financial department. Moreover, it is also essential for
the finance department to maintain transparency in business as it is one of the major purpose of
the respective department.
Desired Role
The behavioural characteristics of the newly employed finance officer will be reflected as
well behaved with having a professional attitude that is also associated with the working culture
of Accor. The organisation strictly endorses an effective and equal organisational culture where
it is important for all the employees to have mutual respect and non-discriminatory nature.
Therefore, it is pertinent for the newly employed finance officer to pursue the same behavioural
nature as it is expected by the organisation. Moreover, the KPIs of the role of Marketing manager
and sales event assistant as follows,
 Increase the number of accounts by 2% within the next financial year.
 Increase the efficacy of the financial department up to 5% within next year.
 Decrease the human errors in the hotel purchasing system up to 3% by next year.

4ASSESSMENT TASK 2: PROJECT AND OBSERVATION
Task 2: Analysing training and development needs
As far as the need of training and development is concerned, it can be stated that there are
different types of criteria that the applicant must have in order to get the job. The criteria are
categorised on the basis of different prioritisation (Becket al. 2017). It can be stated that the
training needs and development template contains low, moderate and high priority on the basis
of knowledge and the level of competency mentioned by the supervisors. Moreover, the
mandatory qualifications and skills of the job advertisement is the mainstay of the required skills,
qualification and knowledge (Peltokorpi 2017). In reference to Appendix 2, it can be seen that
the pressure handling capabilities, communication skills and knowledge in different accounting
software are under high priority as the candidate has less efficiency in those field. On the other
hand, knowledge in accounting or finance is of low priority as the candidate pursued a bachelor
degree in professional accounting. Moreover, he is now doing a diploma in business so that it can
deliver enough expertise to develop skills and understand the responsibilities with a positive
leadership trait (McCracken, Currie and Harrison 2016). Furthermore, the adaptability, pro-
activeness and driving license are under moderate priority for the aspirant in order to get the job.
Task 3: Develop a professional development plan
On a priority basis, it is important for the candidate to choose the right qualities to
develop. As a result of that the high and moderate level of priorities are only considered in order
to create an effective development plan. In response to this, effective communication skill is
considered to be the most important skill for the aspirant to get the job successfully (Mazzottiet
al. 2018). In this regard, the focus is set upon both the verbal and non-verbal communication
practice. The verbal communication skill will be developed with the help of speech therapy

5ASSESSMENT TASK 2: PROJECT AND OBSERVATION
conducted by the external speech trainer. On the other hand, there is also an online personality
development course that can help the candidate to shape his non-verbal communication skills
effectively (Walker 2017). In this regard, the online course training will be effective for the
candidate to enhance his skills in non-verbal communication. Furthermore, to control pressures,
it is also essential for the candidate to contact with a yoga expert so that it will help him to take
important decisions even in dire situations (Hornet al. 2019).
Knowledge in different accounting software is also required for the aspirant so that he
will be fitted with the desired criterion of the organisation (Perry 2017). It can be started that a
finance expert can help the candidate to gather knowledge in different software and enhance the
skills effectively. In fact, high adaptability skills is considered to be an effective development
skill where the role of the candidate is to take challenges and gain confidence in real life
situation (Francket al. 2017). Moreover, it is also pertinent to develop the proactive approach by
the candidate himself on the basis of prioritising the course of actions properly.
Task 4: Amendments to the plan
According to the research of Kaplanet al. (2018) it can be stated that personal
development plan is very essential for an individual to make progress in profession, academics
and even in personal life. It is very important for a person to review the initial draft of the
personal development plan and amends it if there will be any problem regarding the personal
development plan. In this regard, a professional or expert can assist the person to figure out any
loopholes within the personal development plan so that it will bring efficacy to the organisational
practice (Simon and Swerdlik 2016). Henceforth, seeking assistance from supervisors is the best
and right thing for an individual to investigate any issues regarding the draft development plan.

6ASSESSMENT TASK 2: PROJECT AND OBSERVATION
In this regard, the candidate should also review his draft personal development plan with the help
of his professor so that it will help him to get the job properly.
There are plenty of issues that a development plan can witness. For instance, Corrie and
Lane (2016) opined that time management is the foremost part for personal development plan
where all the activities will be done within the given timeframe so that the personal development
can stay on the right track. Timeframe also fosters impetus to the impact of personal
development plan as it is within the nature of the time frame to procure an effective measure of
the initiation and completion of the development process with a time limit. On the other hand,
Metteet al. (2017) advocated that it is essential for the person to choose the activities carefully so
that it will meet the objectives properly. In other words, it can be asserted that personal
development plan has to be developed with the formulation of proper activities that are relevant
in the progression of personal development (Burns, Jacobs and Yendol-Hoppey 2016). In this
regard, it is highly required for the individual to highlight all the necessary activities that has to
be developed so that it can help the candidate to get the job properly.

7ASSESSMENT TASK 2: PROJECT AND OBSERVATION
Task 5: Create a plan
Image 1: Week plan
The plan is looking for a better development plan calendar so that it will help the
candidate to get a routine on developing his abilities and skills. It is important to note that the
calendar is set on the basis of priority of the tasks and the time of doing it. Therefore, the tasks
are categorised in terms of free time, high priority, leisure time and tentative time. The free time
is associated with normal household tasks that the candidate has to maintain in order to deal with
the organisational practice. For instance, breakfast, social events and supper. It is important for
the candidate to understand the free time with minimal priority status. Furthermore, there is also
leisure time like sleeping, lunch and cleaning or shopping. It is also considered to be a better
practice for the candidate so that he can get free and leisure time to concentrate on different
activities. In response to this, the daily routine is set for a week only where the activities are
started with yoga or exercise. It is important for the candidate to enhance his skills by increasing
the concentration. Therefore, the candidates will put focus on the maximum priority tasks
adequately.

8ASSESSMENT TASK 2: PROJECT AND OBSERVATION
The maximum priority tasks are associated with training and communication skills,
personal development practice and software training. All these three high priority tasks are set in
a right manner so that the candidate will never fell pressure of increasing his abilities and
knowledge. Therefore, in the morning shift a communication development training will be
initiated so that he can easily get interested. After a span of 1 hour in 12.30 he will nourish the
personality development practice. It is a very important aspect for the candidate to have some
time gaps between two high priority tasks. Therefore, the routine will facilitate an effective
development schedule for the candidate.
Task 6: Research
There are three networking practice that can help the candidate to facilitate an effective
development in personal progress. As per the research of Kaufman and Burbaugh (2017) it can
be stated that the networking practice is divided into three different parts like the operational
networking, personal networking and the strategic networking. The role of a business personal is
to focus on all these aspects by creating a better personal development plan on the basis of those
three networking practice.
As far as the operational networking is concerned, it can be argued that the purpose of the
operational networking is to facilitate an effective relationship within the company to maintain
high performance. From the research of Burbaugh and Kaufman (2017) it can be advocated that
the major objective of operational networking is to implement a positive culture within the
organisation so that the employees or the leader can deliver his message to other players. In case
of the candidate, the paradigm of operational networking is very pertinent where the

9ASSESSMENT TASK 2: PROJECT AND OBSERVATION
development plan will create a better communication skill so that it will harness the interest of
the organisation and the individual as well.
Moreover, the personal networking practice is depended on the individual aspirations
where the individual can establish a personal level interaction with others. It is completely
followed a professional and efficient approach that can be developed only by the individual. For
instance, Chrysoulaet al. (2018) identified that critical understanding is always considered to be
an important aspect for the interpersonal communication of the employees. In response to this,
the analytical skill of the candidate will definitely put a great deal of impetus over the personal
level communication with others. As a matter of fact, it is very effective in the process of
creating a good personal ability in course of attending an interview.
In addition to this, there is also a strategic networking practice where the role of the
networking is to put great deal of focus over the strategic goals of the person. For instance, in
case of the candidate, the aim is to develop the skills and knowledge to a great extent so that the
aspirant can crack the interview efficiently. In this regard, the role of strategic networking is to
emphasis on the unique and accurate purposes of the candidate and develop it properly so that it
can generate competitive advantage to the candidate. Therefore, it becomes the most crucial facet
for the candidate to identifying and putting emphasis over the strategic measures properly.

10ASSESSMENT TASK 2: PROJECT AND OBSERVATION
Reference
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Burbaugh, B. and Kaufman, E.K., 2017. An Examination of the Relationships between
Leadership Development Approaches, Networking Ability, and Social Capital
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11ASSESSMENT TASK 2: PROJECT AND OBSERVATION
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