Exploring Management Communication through Three Scholarly Articles

The analysis encompasses three articles: 'Human Resource Management' by Paul A. Argenti, which emphasizes the importance of internal communication and employee acknowledgment; 'Millennials in the Workplace' by Karen K. Myers and Kamyab Sadaghiani, exploring millennials’ communicatio...Read More

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Management Communication
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Management Communication 2
Management Communication
Title of article: Human Resource Management
Author (s): Paul A. Argenti
Publication Information: The article was published in winter, 1998 by the John Wiley & Sons,
Inc.
What is the thesis of this article?
The article addresses the importance of internal communication in the current contemporary
workplace where employees are informed and want to be involved in the decision-making
process. According to the author, the current employees prefer when the company acknowledges
their efforts.
What is the blueprint of this article?
In addressing the importance of internal communication, the article has been divided into several
parts. The first part focusses on how best to organize internal communication. The second part
addresses the implementation of employee communication programs. Specifically, the proposed
communication programs entail elaborative analysis of different modes of communication like
two-way communication, communication in meetings, employee-oriented publications, and
visual communication.
What recommendations (if any) are provided?
The article does not provide any recommendations to the company how best to implement
internal communication.

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What conclusions are drawn?
The author concludes by saying that authors should get out of their offices and interact with the
employee. Technological advancement offers a conducive environment for effective
communication programs with the employees.
What implication (if any) are provided?
No implication provided
What quote will you use from this article?
“Managers need to get out from behind their desks, put down their telephones, get away from
their computers, and go out and get to know the people who are working for them” (Argenti,
1998, p. 205).

Management Communication 4
Title of article: Millennials in the Workplace: A Communication Perspective on Millennials’
Organizational Relationships and Performance.
Author (s): Karen K. Myers and Kamyab Sadaghiani
Publication Information: The article is part of the Journal of Business and Psychology that is
published annually in July 2010 by the PMC, US National Library of Medicine.
What is the thesis of this article?
The article investigates the characteristics of the millennials (people born between 1979 and
1994) and the attributes impact communication at the workplace. It has been alleged that
millennials work better in teams and they also appreciate sharing information. The article
addresses how the frequent and open communication preferred by the millennials impact their
relationship with co-workers as well as their performance at the organization.
What is the blueprint of this article?
The key areas being addressed by the article millennial generation, communication, millennial
communication, intergenerational communication, workplace communication and organizational
communication.
What recommendations (if any) are provided?
No recommendation (s) have been provided in the article.
What conclusions are drawn?
The article establishes that there exists a huge difference between the boomers and the
millennials. While the former are workaholic, the latter prefer working with their head than

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hands. While boomers enjoy taking instructions, millennials enjoy frequent and open inter-
organizational communication.
What implication (if any) are provided?
The authors suggest that future studies should address the long-term impact of millennial
employees to the productivity of the organization.
What quote will you use from this article?
“Millennials are likely to have different, often broader, perspectives about the world
marketplace, supervisor-subordinate relationships, cultural diversity, the performance of tasks,
and ways that communication and information technologies can be used to enhance
organizational performance and to maximize productivity” (Myers & Sadaghiani, 2010, p. 67).

Management Communication 6
Title of article: Effective communication brings successful organizational change.
Author (s): Zareen Husain
Publication Information: This article is part of the Business and Management Review-Journal.
It was published in January 2013 in India.
What is the thesis of this article?
The article’s objective is to establish and recognize the importance of effective communication
when managing change processes in a company. The paper, specifically, review the available
literature ion the existing relationship between communication and organizational changes.
What is the blueprint of this article?
To effectively address the topic, the article is divided into several subtopics such as
organizational communication, organizational changes, and objectives of communication during
organizational change process and different business communication methods.
What recommendations (if any) are provided?
The article does not provide any recommendations on the research topic.
What conclusions are drawn?
The study has established that communication plays a major role in managing the organizational
changes. The author goes further to establish the employees’ role in managing change.
Employees should feel to be part of the changes and this can only be achieved through frequent
communication with the employer.

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What implication (if any) are provided?
The author has not provided any suggestion on the research topic.
What quote will you use from this article?
“The literature has identified that the role played by communication during a change in the
business organizations is essential for successful change management. The employees are the
key sources to bring about change in organizations. To encourage employees for desired change,
organizations must address the apprehensions and issues related with them” (Husain, 2013, p.
67).

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References List
Argenti, P. A., 1998. Human Resource Management. CCC 0090-4648/96/030199-08, 37( 3& 4),
pp. 199-206.
Husain, Z., 2013. Effective communication brings successful organizational change. The
Business & Management Review, 3(2).
Myers, K. K. & Sadaghiani, K., 2010. Millennials in the Workplace: A Communication
Perspective on Millennials’ Organizational Relationships and Performance. Journal of Business
and Psychology, 25(2), p. 225–238.