BUSM4546 - Management in Practice: Analysis of CSG Limited Report

This report provides a comprehensive analysis of CSG Limited, a software and services provider, examining its mission, values, and strategic challenges. The report delves into various aspects of the company, including its strategy problems, such as changing consumer behavior and global operations, and management challenges like communication gaps and employee turnover. A macro analysis is conducted using the PESTEL and VUCA models to assess the external environment, followed by a sector analysis employing Porter's Five Forces. Internal analysis utilizes VRIO and value chain analysis to evaluate the company's resources and activities. Stakeholder and SWOT analyses further contribute to understanding CSG's position. The report highlights key findings, such as the impact of competition and buyer power, offering insights into the company's strategic landscape and management considerations. The report concludes with a summary of the findings and recommendations for future strategies.