Effective Management Communication and Documentation Assignment

This document presents a comprehensive solution to a management assignment, focusing on key aspects of effective communication and documentation within an organizational context. The assignment delves into the importance of determining the purpose and audience when creating documents, emphasizing proper formatting for clarity and readability. It outlines organizational requirements for documentation, including document types, user needs, and storage considerations. The solution explores two primary methods of communication: verbal and written, and highlights various means of communication such as the internet and newspapers. It also discusses the importance of proofreading and confirmation of receipt. Furthermore, the assignment examines different systems for storing company documents, including internal and cloud storage. The solution includes practical examples like a business letter to a client informing them about a cruise and a proposal for a collaboration between companies. The document concludes with a list of references.

Running head: MANAGEMENT
Management
Name of the Student
Name o the university
Author Note

1MANAGEMENT
Assignment 1
1. Determination of the purpose helps the writer to conduct a document that will address the issue to
be solved. On the other hand, determination of audience is necessary for writing a document that
will help the writer to determine their level of understanding, attitudes as well as beliefs.
2. Documents are generally prepared to be read by others. Proper formatting possesses a big role in
enhancing the easiness of reading the document (Pearson 2016). Not only this, a properly
formatted and structured document helps the readers to understand the content of the document
more easily and attract the same to go through the document. Structuring the document before
writing also helps the readers to include all necessary information in a logical as well as orderly
manner.
3. The organizational requirement that are required for conducting a perfect documentation are as
follows:
 The purpose of the document
 The type of the document
 Requirements of the reader
 Requirements of the Users
 Publishing and distribution requirements
 Storage and access requirements
 Timelines and timeframes
4. Two methods of communication includes
 Verbal communication: Verbal communications refers to the communication style that
takes place orally between two or more individuals. The objective of such
communications is to ensure that individuals understand whatever is being conveyed
(Johnston et al. 2015). Verbal communication style I quicker and more precise compared
to other types of communication.

2MANAGEMENT
 Written communication: Written communication is used in several ways and one of the
majorly used methods includes email and text massages. In this type of communication,
information is shared through written document between the parties.
5. Two means of communication are as follows:
 Internet: In this era of technology, internet is considered to be one of the most crucial means of
both professional as well as personal communication. Two of the major tools that are used for
communication are emails and social media platforms.
 Newspapers: Newspapers are used to provide written information to the users. Active
Communication also takes place through the mentioned mean of communication.
6. The manager of the organization should proofread the document before sending the same to the
client in order to ensure that no spelling, grammatical as well as constructional errors are there in
the document (Arnold and Boggs 2015).
7. In order to ensure that the document has been received b the correct recipient a confirmation from
the repentant will be collected through either verbal communication or though phone call.
8. 2 systems to store company documents includes:
 Internal storage system: This type of storage system includes hard disks or pendrive where
soft copies of the documents are stored. This system is used by organizations that have
limited amount of documents to be stored (Fan and Taylor 2016).
 Cloud storage system: in this system, soft copies are uploaded in order to store them online.
Organization with a vast amount of documents to be stored uses cloud storage system.
9. The two major resources that are required by an individual to produce a document includes, a
desktop computer system or a laptop along with writing application like Microsoft word or
wordpad.
Assignment 2
To,

3MANAGEMENT
Kellie Kishor
[e-mail]
Dear Kellie,
We are delighted to inform you that our Captain Cook cruise that includes a seafood buffet lunch
will depart from the Sydney harbor on 11th March 2019 at 2.00 pm. In order to put up with the expectation
of our consumers, we try to include majority of the popular seafood items in the buffet. Some of the major
seafood items that you can enjoy in our buffet include clam dishes, crab dishes, fish and lobster dishes,
octopus, oyster, shrimp and squid dishes. In case you have some specific preferences, you can let us
know. We will definitely try to incorporate the dish in order to make the whole experience ore remember
worthy and enjoyable. Apart from the seafood buffet, a good number of musical programs will also be
organized in the cruise. We possess both online as well as offline booking facilities. In order to book your
ticket on the mentioned date, you can book it through our official website whose link will be provided
bellow. You can also book ticket to our cruises though are booking center located at the Sydney harbor.
Considering the fact that the tickets booking for the cruise have already got stated, you are requested to
book your ticket as soon as possible. We are eagerly expecting you to board our cruise on the mentioned
date.
Yours Sincerely,
Mr.X
Consumer Executive manager
Assignment 3
To
Ken Wright

4MANAGEMENT
Warner Bros
Dear Ken,
This to inform you that our company, Australian Pacific Holidays, one of the most renowned
travel wholesale companies in Australia, is interested to establish a strong business relationship with the
Warner Bros organization. According our external environment analysis, we have found that the theme
parks of Warmer Bros have gained huge popularity in the nation and hence we would love to incorporate
your company in our brochure. Our organization, the Australian Specific holidays is consider to be one of
the fastest growing wholesales and our current aim is to enhance the revenue as well as consumer
recognization with the help of a brochure on the gold cost. We believe that our collaboration will
definitely be able to attract more and more consumers which in turn, will be beneficial for both of us. As
a part of this collaborative business relationship, our company is offering you with 4 pages of brochure
space for advertising your products. On contrary, we are expecting at least 25 percent commission on all
of your sells.
We strongly believe that this collaboration will be beneficial for both of us and will surely enhance our
revenue and consumer base in near future. In order to have a face to face communication, I, the consumer
relationship manager, David Duran, will be present on the Gold Coast on 3rd December.
Thanking you,
Yours Sincerely,
David Duran

5MANAGEMENT
Reference List
Arnold, E.C. and Boggs, K.U., 2015. Interpersonal Relationships-E-Book: Professional Communication
Skills for Nurses. Elsevier Health Sciences.
Fan, C.W. and Taylor, R., 2016. Quality of a Theory-Based Assessment to Measure Therapeutic
Communication Styles During Rehabilitation. American Journal of Occupational
Therapy, 70(4_Supplement_1), pp.7011500070p1-7011500070p1.
Johnston, M.J., King, D., Arora, S., Behar, N., Athanasiou, T., Sevdalis, N. and Darzi, A., 2015.
Smartphones let surgeons know WhatsApp: an analysis of communication in emergency surgical
teams. The American Journal of Surgery, 209(1), pp.45-51.
Pearson, R., 2016. Beyond ethical relativism in public relations: Coorientation, rules, and the idea of
communication symmetry. In Public relations research annual., pp. 77-96.