Management Challenges and Entrepreneurship in TXO System Report

This report provides an in-depth analysis of the management and entrepreneurship practices of TXO System, a UK-based telecoms asset management company. It identifies key management challenges such as financing, cash flow management, customer retention, hiring, regulation, innovation, and customer service. The report further evaluates issues within two major business areas: social entrepreneurship, including corporate social responsibility, technological implementation, and sustainability, and mergers and acquisitions, including organizational culture and communication challenges. Recommendations for expanding entrepreneurial potential are also provided. The report concludes with a reflective summary and references, offering a comprehensive overview of TXO System's operational environment and strategic considerations.

RUNNING HEAD: Management and Entrepreneurship
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Management and Entrepreneurship

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Table of Contents
Introduction.................................................................................................................................................3
Analysis of the key management challenges...............................................................................................3
Financing.................................................................................................................................................3
Cash flow management...........................................................................................................................3
Finding and retaining profitable customers.............................................................................................4
Hiring the right people and outsourcing..................................................................................................4
Regulation and compliance.....................................................................................................................4
Innovation...............................................................................................................................................4
Customer service.....................................................................................................................................4
Evaluation of issues in two major business areas........................................................................................4
Social Entrepreneurship..........................................................................................................................5
Comply with corporate social responsibilities of the company...........................................................5
Upgraded technological implementation............................................................................................5
Sustainability.......................................................................................................................................6
Merger and acquisitions..........................................................................................................................6
Organization culture............................................................................................................................6
Communication challenge...................................................................................................................7
Employee retention.............................................................................................................................7
Recommendations for expanding entrepreneurship potential opportunities.............................................7
 Risk Assessment Plan.......................................................................................................................7
 Disclaimer of quality standards and schemes used by organization:...............................................8
 Becoming culturally viable...............................................................................................................8
Reflective Report.........................................................................................................................................8
Conclusion...................................................................................................................................................9
References.................................................................................................................................................10

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Introduction
Entrepreneurship refers to the willingness and capability to create, arrange, and manage a
business project along with the risk involved and to make a profit (Barringer, 2012). In other
words, entrepreneurship refers to the act of developing a business while establishing and scaling
it to produce advantages. This report explains the management and entrepreneurship of TXO
System Company in the United Kingdom. TXO System provides professional telecoms asset
management services and consultancy. The company specializes in providing technically sound
and dedicated project management of telecom network infrastructure asset recovery solutions for
customers from a variety of disciplines including telecommunications, data centers, oil and gas,
government and education. The company was established in 2005 and operating on five
continents. The company aims that all technology and telecoms network assets are responsibly
and sustainably acquired, reused, resold and recycled in order to contribute to a fair circular
economy and a more sustainable environment for all. The main purpose of this report is to focus
on the skill development and attributes that empower the entrepreneurs to the realization of
opportunity and find out the best way to operate existing hierarchies.
Analysis of the key management challenges
According to Smith et al., (2012), entrepreneurs faced many issues in the present ultra-
competitive business world. There are numerous issues that are experienced by entrepreneurs
throughout the course of handling their business. According to Schaper et al. (2014), all
entrepreneurs should be prepared for resolving the issues that they face in order to regulate their
business activities. The key management challenges faced by TXO System Company are
described as follows:
Financing: According to Irwin and Scott (2010), experienced entrepreneurs do not have it
simple with regards to funding a new business, but they do not have a few benefits over
newcomers. TXO System Company is utilized to long, industry-principles pay terms. The
telecom organizations are in development mode, however, few out of every odd organization has
the benefits or budgetary to secure conventional financing through a bank. The association can
make venture contacts and customers connections basic to give them a leg up in other efforts.

Management and Entrepreneurship 4
Cash flow management: According to Burns (2010), cash flow is necessary to small
business survival. For small ventures, financial issues in their numerous forms are the main
concern for the company which includes customer stalling payments, unexpected outgoings, and
the bills which are due to be paid. There are some attempted and cash management tools that can
help the TXO System company to handle cash flow, multi-talented apps that can make budgets,
estimate valued added tax, automate bill payment, aware company to unexpected outgoings and
give a free credit rating. This challenge also provides an opportunity for business as it can use
online invoices and prompting which is a strong source to convince reluctant customers to part
with financial terms.
Finding and retaining profitable customers: There is a business maxim that requires
customers with an issue which only organization can solve, and for this purpose, the company
has to determine that unique selling point and convey it clearly to their customers. According to
Franco et al. (2014), TXO System can begin with investigating the customer base and
determining the features of the existing customer base. The company can make sure to
incorporate into this examination any costs related to specific consumers so that it can help the
business to have a clear perspective of their net value to the business. The company can
concentrate on the new strategies which are made in order to attract the customers from the most
productive segment, and carefully distinguishing the offer to make sure that it appeals directly to
this kind of customer.
Hiring the right people and outsourcing: According to Stephens (2013), a small-
medium sized business may not need full-time human resource or recruiting staff, but in the
growth peak periods, recruiting the suitable candidate and finding the suitable skills and
competencies is most important foe the sustainable future of business.
TXO System can bring an expert with the skill to recruit the desirable candidate for organization
and it would be a favorable investment. Once, the desirable candidate is selected, it is essential
for the company to ensure that representatives are happy and perform in an effective way and
being approachable in order to achieve the business objectives efficiently.
Regulation and compliance: According to Onetti et al. (2012), as business sectors and
innovations move, it is essential for the business to comply up with the rules and regulations.

Management and Entrepreneurship 5
TXO System can create much more sense to obtain an expert to help with these areas rather than
trying to comprehend the issues and the risk industry fines more terrible for rebelliousness.
Innovation: As technology change at a faster rate, it is necessary for organizations to develop
more innovative technologies in order to attract the customers towards their product (Kshetri,
2013). Consultants can be essential for incorporate new advancements, specifically mobile,
application development and cloud computing.
Customer service: According to Munusamy et al. (2010), in the world of instant gratification,
consumers require fast customer service thats can take to the online to share their views
regarding the products and services of the organization. The company can find several ways to
the customer service by creating innovative products and providing efficient customer service to
the customers.
Evaluation of issues in two major business areas
According to Duval‐Couetil (2013), the evaluation of the key issues surrounding
entrepreneurship in TXO System is discussed in the two major areas is explained as follows:
Social Entrepreneurship: Social entrepreneurship refers to the techniques used by the
organizations and start-up companies so as to implement activities which support the social,
cultural, ethical and environmental issues currently present in the environment. Social
entrepreneurship is an organization might relate to many companies having different shape, size,
objectives, vision, programs etc. Further it shall also be noted that for profit earning entrepreneur
they have different ways of initiating their activities; also their aims ad target are different as
compared to other organization (Defourny, and Nyssens 2010). Profit generation, increase in
sales of the company are the basic motive of profit making organizations. Apart from that social
entrepreneurship includes two types of organizations like not for profit organizations and social
organizations working with a motive to generate positive returns in the society. Further it shall
also be noted that social entrepreneurship is not actually different from entrepreneurship but just
specifically include an aspect of entrepreneurship which shall be complied by organizations
(Fini, et. al., 2012). Implementation of business activities, while considering the culture,
ethnicity and environmental objectives of the society concludes the activities of social

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entrepreneurship in brief. Further relating it to the company TXO Systems, the company believes
that sustainability can be only achieved by becoming successfully capable to implement the
social and environmental activities. The corporate social responsibility of company technique
concentrates on the areas that are most imperative to the business and partners. These are the
individual, sustainability, quality, governance and morals, the environment, society and charities
and volunteering (Gilmore 2011). Thus, the below mentioned aspects tells about the major
challenges social entrepreneurship and the strategies made by TXO System in order to overcome
these challenges:
Comply with corporate social responsibilities of the company: This is one of the major critical
concerns with the organizations now days. Corporate social responsibility is the obligations of
the organization to initiate activities to help the environment and society to move in a better than
current. Further the organizations have now days started ignoring their corporate responsibilities
with regards to the companies and this aspect is reducing the state of the nature and harming the
society as well. Thus, the companies shall compensate for the activities which they implement in
the organization by comply with their social responsibilities (Gundry, et. al., 2011). Further the
organization TXO Systems believes that socially and environmentally responsible is not only
good for people and the planet, but it is also essential to the long term sustainability of the
business. So the corporate social responsibility of the company focuses on the areas like quality,
governance, sustainability and keeping the stakeholders interested. The ethics of the company
saying that they need to initiate their telecom services in the market without taking bribes or
harming the interest of any stakeholder (Irwin, et. al., 2010).
Upgraded technological implementation: Being an entrepreneur it is the duty of the managers
to initiate activities uses innovative technology in their process. In the fast growing world
implementation of technology is an important aspect which shall be looked after by all the
organizations working in global context. Technological implementation is one of the most
important aspects which help an organization to achieve sustainability in their activities (Miller,
Wesley, and Williams 2012). Also looking at the telecom industry it shall be noted that use of
upgraded versions of technology will help the organization to achieve success along with which
it will increase the satisfaction level of stakeholders of the company. With respect to technology
it shall be noted that TXO Systems implements techniques in their business process which

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increases the interest of stakeholders in the company. The company has also received
certification for providing standard services to the people. Thus, it shall be concluded that the
organization not only works to earn profit but it always oks for the ways to increase the
satisfaction level of customer for which they implement such techniques in the business.
Sustainability: According to Nga et al. (2010), Companies frequently utilize a triple bottom line
that assesses the impact of the business on individual, environment and for benefits. TXO
System gives fully examined, sustainable re-use and recycling programs that provide the entire
lifecycle management for telecommunications and data devices:
 Each year the company recycling exercises keep over 2500 tonnes of waste material out
of the landfill.
 Presently, the company recycles over 98 percent of all materials recovered with an
objective of accomplishing a target of 99 percent.
 The company offers their customers with financial and recycling reports, funded by a
fully examined trail for all parts received and contributing to their corporate
responsibility programs (Pacheco, Dean, and Payne 2010).
Merger and acquisitions: According to Fäh (2016), merger and acquisition is a general
terms which refers to the combination of organizations or resources. Merger and acquisition can
encompasses different kinds of transactions, such as merger, consolidation, acquisition, tender
offers, purchase of resources and administration acquisitions. The term merger and acquisition
also implies to the division of budgetary institutions that deal with mergers and
acquisitions.Within any size merger or acquisition, there is always the risk of failing coordinate
both the organizations. Some of the main merger and acquisition challenges for TXO System
Company and how the company deals with these issues are explained as follows (Madhok and
Keyhani, 2012):
Organization culture: Organization culture is basically the qualities, values, or more simply,
the general way things are done within the specific organization. According to Hitt et al. (2011),
organization culture lays on the recognition that cultures us a historically based, change-resistant,
a profound social framework which supports all companies techniques. Merger and Acquisition
ordinarily happen due to business and financial rationale add up, but unsuccessful to understand

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the cultural inference that may occur. It is difficult for a merged company to maintain the culture
of the previous organization and the reason is that employees changing their values and
convictions in the long run. TXO System is focused on providing a fair working culture and
comprehensive empowering all workers to create their different contributions to the advantage of
the customers as well as business. The company is determined to confirm that business enhances
this similar openness to both the providers and stakeholders. The company provides various
services to their customers such as responsibly and reasonably procure, resell and recycle
innovations and telecom network resources, permitting them to produce incomes, decrease
expenses and accomplish corporate responsibility goals.
Communication challenges: Communication challenge turned out as one of the top element that
caused companies strategies to unsuccessful. Communicating with workers, enabling them and
developing a culture for them in order to thrive are all basic parts of integration (Marks and
Mirvis, 2010). When mergers and acquisition happen, representatives and administration become
ineffective. Fear and lack of answers discourage senior administration from preventing the data
that workers require to divert their actions in the merged organization. TXO System uses
innovative technologies which make their communication process with customers and suppliers
simple.
Employee retention: During mergers and acquisition, employee retention can be a major
challenge or threat to a business. Inherently, many mergers and acquisition deals have a retention
problem, which comes from the negative attitudes experienced by workers. This can incorporate
uncertainty about the future of the company's course, job security, the absence of leadership
credibility and feeling of confusion due to the absence of communication. As a result,
representatives lose confidence in their company and feel deceived by their leadership.
According to Marks and Mirvis (2011), during the employee retention process, it is necessary to
keep employee's turnover low because business progression is vital to understanding the
advantages of the merger. TXO System is considered as an equal opportunity employer for their
employees. In order to ensure consistency with the relevant legislation and codes of training,
company focus on ensure that all candidates are employed on the premise of capacity and the
demands of the job. The main objective of the company is to offer the opportunities which will
enhance the skill of candidate personally and professionally and train employees with a sense of

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responsibility. The company also provides all the internal training and practical support which
enable employees to perform their best.
Recommendations for expanding entrepreneurship potential
opportunities
The below mentioned are the recommendations with which TXO Systems shall embrace the
potential responsibilities by social entrepreneurship and merger procedures.
 Risk Assessment Plan: Opportunities in the organization can only be embraced when
the company actually knows the areas of risk which they need to focus. So, the company
TXO shall initiate a risk assessment plan which shall calculate the risk present in the
company along with contingent risk which the company can face by initiating any
particular activity. So, this plan will mitigate the risk and help the company to implement
their activities without any hindrance and increase the satisfaction level of customers as
well (Duval‐Couetil 2013).
 Disclaimer of quality standards and schemes used by organization:
Issuance of information about the company’s merger and acquisition, quality standards
etc. will help them to gain support of customers and stakeholders as well. As if the
stakeholder would know about the activities of the company which they are going to
initiate in advance, then the company would automatically get their support and
acceptance as well. Further if all such information is displayed on website of the
company then will provide an opportunity to the customer to compare and choose the
company as well. This will automatically appreciate the goodwill of the company.
 Becoming culturally viable: As the company is aiming to expand their business so
they shall focus on accepting cultures and traditions of different countries as well. This
aspect will help the company to retain the customers by providing them familiar
environment at workplace (Irwin, and Scott 2010).

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Reflective Report
As discussed above entrepreneurship refers to the process of initiating business activities in such
a way the identification is created in the market along with increase in satisfaction level of
customers as well. In my personal opinion entrepreneurship taught me many aspects which I’m
sure will help to gain to success in my personal along with professional life. Initially talking
about the way to do things differently, entrepreneurship motivates the entrepreneur to initiate
new and innovative ways to carry out regular business functions. Similar, I learned to implement
my regular day to day activities in such a way that I get appreciation in every work which I do
and people can easily identify my work from a group. Further entrepreneurship motivates the
leadership skills in a person. Before having sense of entrepreneurship, I was a person with no
different identification or personal opinion. But now with the initiation of this process, my mind
is more open to different activities happening around me and I have a word to say in it as well.
People listening to me and understanding me is my biggest achievement with this course.
Further looking at social entrepreneurship, I came to know about a different phase of
entrepreneurship. Being socially connected to the environment and helping others also helps an
entrepreneur to understand the need and requirement of the people preset in the environment and
act accordingly. Further I realized that initiating activities for the betterment of the community
on a whole is an important part of business cycle. This might not bring profits to the company
but it increase the satisfaction level of stakeholders which improve the goodwill of the company.
This knowledge will help to attain success in my future courses and become a successful
entrepreneur as well. Further the facts shall be noted that entrepreneurship is an important course
which will help to see the opportunities in life, address them and embrace them as well. Thus, it
will also help to gain success by looking innovatively at the aspect which is forgotten by all.
Apart from that this course also helped to analyze the dos and don’ts of a business. IT helped to
gain knowledge about the activities which I shall initiate in my business to gain success and
activities which I shall stop to attain stability. Also entrepreneurship helped to analyze and
evaluate the risk present in the business process and personal life and how to mitigate them as
well. Risk assessment saved me many times from facing failure and now it will help to save my
business as an entrepreneur as well. Lastly, entrepreneurship also taught me he important of
maintain long lasting relationship with people. Thus, in the limelight of above mentioned events

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it shall be noted that, entrepreneurships is an important teaching which will always support me
help me in overcoming problems in life considering both personal as well as professional
perspective.
Conclusion
From this report, it has been concluded that entrepreneurship is the act of making a business or
organizations while building and scaling it to produce a benefit. However, business enterprise is
also about changing the world by solving major issues. This report explains the TXO System
entrepreneurship, a leading supplier of telecom network asset management in the United
Kingdom. The report describes the major entrepreneurship challenges for organization and the
various methods adopted by the company in order to overcome these challenges. These
challenges provide an opportunity for the company to expand its entrepreneurship skills and
competencies across the world. The study also assesses the company challenges in the two major
areas, social entrepreneurship and merger, and acquisitions which enable the business to adopt
various new technologies and methods in order to make their product and services more creative
and productive. Finally, the report gives a recommendation for the future reference, so that
business will enhance their knowledge and make their services and products more effective
among customers.

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