Analysis of Management Functions and Organizational Culture Report

This report examines the core functions of management – planning, organizing, leading, and controlling – within the context of a small clothing retail business. It delves into the importance of management culture, defining it as a system of shared values and beliefs that guide employee behavior, and its role in business success, using McDonald's as a case study. The report also addresses communication challenges, highlighting potential barriers such as controversial announcements, underestimation of audience awareness, and the use of inappropriate communication tools. It emphasizes the manager's crucial role in information transfer and the impact of miscommunication on organizational productivity and relationships, providing a holistic overview of effective management practices.

UNDERSTANDING
MANAGEMENT

Table of Contents
TASK 1............................................................................................................................................1
TASK 2............................................................................................................................................2
TASK 3............................................................................................................................................4
REFERENCES................................................................................................................................6

TASK 1
A manager plays important role in an organisation and its main responsibility is to
managing and controlling business activities in order to enhance its growth and development.
Manager performs various duties where he is responsible to make plans and policies with their
effective implementation in order to achieve advantages (Dhami and Thomson, 2012).
I am working as a manager in a small business organisation which is a clothing retail
company and has only three employees. It is important for me to manage the business effectively
in order to enhance its productivity and efficiency which will help me in increasing the
profitability. Apart from this, I need to carry out four main functions of management which will
support me in achieving the desired goals and objectives. These functions of management
includes planning, organising, leading and controlling. All these functions are described as
follows: -
Planning:
It is one of the main role of manager within organisation which is linked with preparation
of plans by which goals and objectives of firm can be achieved effectively within a stipulated
time frame. The following process does not only includes the way to acquire all required
resources and responsibility delegation but also involves setting of realistic goals with its
standards and timeline for attaining it. Planning requires that manager must perform role where
he checks the performance of staff members and make necessary changes wherever required.
The following function consists of independent working with responsibility to determine which
role is to be given to employees. Apart from this, the function involves setting priorities for
various tasks and setting time frame till which the work has to be completed.
Being the manager in small business, I need to plan effectively in order to allocate the
resources within a given period of time which will help in continuous working of organisation.
Apart from this, as firm has only few number of staff members, it is necessary for me to manage
them effectually with proper planning (Dyck, Starke and Weimer, 2012).
Organising:
It goes hand in hand with the function of planning. A manager’s organisational quality is
the most important in order to ensure smooth working of business activities. This function of
manager involves the development of business structure and allocation of all required resources
for achieving goals and objectives of business firm.. It also includes designing of staff member’s
1

job within an entity. The effective decision must be taken on assigning the roles and
responsibilities to employees and a way in which the duties are to be carried out. It is also
defined as a job design. As I am the manager in small clothing business, I have responsibilities to
assign the roles and duties among all staff members. Apart from this, I am responsible for
organising all resources effectively without any wastage which helps in enhancing the
profitability of firm (Goetsch and Davis, 2014).
Leading:
The managers must be confident and comfortable while commanding members of
organisation in their daily routine. The effective leadership quality is most essential which helps
in influencing interest of employees towards objectives of business and it supports in attaining
the goal within a specific period of time as well. The function carried out by manager boost the
ability of individual which increases their level of performance and supports in enhancing
profitability. Being the manager, it is my duty to command employees of members effectively in
order to influence their interests towards achievement of goals and objectives of organisation.
Controlling:
It is the fourth function of management which is carried out by manager in order to
ensure effective working of all functions of management and also check their effectiveness and
efficiency. It is the duty of manager to monitor and control all activities of business, work
quality and performance efficiency. This supports the manager to evaluate weak points which
decline the performance of employees. Being the manager, I will monitor and control all the
business functions.
In multinational clothing organisation, the leading function is effectively changed as there
are large number of employees within it so single manager cannot handle all employees. Thus,
there any leaders who have command over their team members. As rest of all functions are
performed by manager himself (Guest, 2011).
TASK 2
An overview of nature of management culture
Management culture: -
It is also stated as an organisational culture which is the most important for business and
its manager. It is a system of shared values, beliefs and assumptions which rules the behaviour of
2

individuals of enterprise. These shared values have high influence on employees of business and
the way they act or carry out their job responsibilities. Each and every entity develops and
maintains its unique culture which supports in providing guidelines and boundaries for
employee’s behaviour (Rushton, Croucher and Baker, 2014). It is essential for the employees to
follow and adapt culture of business. The small business uses its culture in order to attract a large
number of customers towards it. The management culture of small clothing enterprise promotes
learning by which it ensures production efficiency and delivery of high quality services. The
cultural priorities depend upon some factors which are listed as follows: - People centred: - Employee’s requirements must be given with preference. Individual learning: - The individuals learning must be promoted. Organisation learning: - It is important to promote learning with organisation. Involvement and diversity: - The main element of small clothing business is diversity.
An organisation and its culture in relation to three elements of cultural web.
Cultural web is a paradigm which supports in identifying the key components that can be
used in motivating culture.
Cultural web of McDonald's is stated as follows: - Stories: - It is related to the past events and what individual talk inside and outside of a
company. Apart form this, it is all about who and what a business select to immortalize
states a great deal in relation to what it values and perceive as a good behaviour. Ritual and routine: - It is referred as the behaviour and actions of individuals that shows
their behaviours. It supports in determining what is expected to be occurred in particular
situation. Apart form this it also involves what is valued of management of organisation. Symbols: - This includes logos and signs of enterprise. McDonald's golden arc is
determined from classy drawing of two half circle. Mr George Dexter further assigned to
develop these two arc which is now considered as the most reputed brand logo of
business (Warner, 2013).
Contribution of organisation culture in its success
McDonald's is a large fast food restaurant chain which has achieved success in its
operations all over the world. Main reason behind the success of organisation is its effectively
developed culture and understanding of food management according to the culture. Its better
understanding in food and culture have resulted in success across the world.
3

The significant culture of McDonald's only focus on satisfaction level of consumers and
fulfilment of employee’s requirements (Dhami and Thomson, 2012). The determined values and
culture are significantly followed by the organisation in order to reach at a point of success. The
restaurant focuses on hygiene and quality of food which is to be delivered among its customers
and this supports in achieving customer’s satisfaction and ultimately results in success.
TASK 3
An history bears evidence that communication problems are the main reason behind the
decline in success of any organisation. In the process of communication manager is the one who
plays significant role in transfer of information among different departments and at various
levels with the use of communication tools. The effective communication helps to eliminate all
the doubts while performing activity and supports in enhancing the level of performance. Apart
from the following miscommunication may led to creation of rivalries among the employees
which directly declines the productivity. Such barriers in communication affects the management
of firm and its system and it may create certain issues. Some issues are listed as follows: -
 Controversial announcement: -
The controversial announcement made by managers of organisation creates rumours within it. It
is necessary for manager to announce his decisions clearly. The bad announcement directly leads
to rivalries among members of organisation.
 Underestimation of audience awareness: -
It is important that audience must not be underestimated and they must not be considered as
fools. Many managers tends to stimulate members of organisation by making them aware about
the issues. Due to this employees understands situations which makes them more loyal in respect
of their assigned job responsibilities (Dyck, Starke and Weimer, 2012).
 Utilization of inappropriate tools of communication: -
It is important to use the effective method of communication according to the type of
information which has to be transferred among the members of enterprise. It will support in
effective delivery of message at different levels of organisation. Apart form them following,
inappropriate method is used in transfer of message it will create miscommunication and may led
to creation of rivalry among member due ineffective transfer of information (Goetsch and Davis,
2014).
4

REFERENCES
Books and Journals
Dhami, M. K. and Thomson, M. E., 2012. On the relevance of Cognitive Continuum Theory and
quasirationality for understanding management judgment and decision making.
European Management Journal. 30(4). pp.316-326.
Dyck, B., Starke, F. A. and Weimer, J. B., 2012. Toward understanding management in first
century Palestine. Journal of Management History. 18(2). pp.137-165.
Goetsch, D. L. and Davis, S. B., 2014. Quality management for organizational excellence. Upper
Saddle River, NJ: pearson.
Guest, D. E., 2011. Human resource management and performance: still searching for some
answers. Human resource management journal. 21(1). pp.3-13.
Rushton, A., Croucher, P. and Baker, P., 2014. The handbook of logistics and distribution
management: Understanding the supply chain. Kogan Page Publishers.
Warner, M., 2013. Understanding management in China: Past, present and future (Vol. 119).
Routledge.
5