BSc (Hons) Management of Healthcare Engineering Survey

This assignment presents a 7-point Likert scale survey conducted within the context of healthcare engineering, specifically focusing on the service provided by engineers and the maintenance of medical equipment. The survey includes questions designed to gauge the respondents' agreement with various statements related to engineer communication, equipment improvement, training, service quality, and the efficiency of the maintenance process. The assignment provides a detailed breakdown of the survey questions, the corresponding Likert scale, and an evaluation of the responses, including a table summarizing the distribution of responses across the scale and a corresponding chart. The analysis aims to assess the effectiveness of the engineering services and the maintenance procedures in a healthcare setting. The assignment also includes an introduction to the Likert scale methodology, emphasizing its application in marketing research, client satisfaction studies, and other areas. The assignment is a part of a BSc (Hons) Management of Healthcare Engineering Technologies & Facilities course, specifically module Leadership and Management in Healthcare.

7 POINT LIKERT SCALE SURVEY 1
7 POINT LIKERT SCALE SURVEY
By (Firstname Lastname)
Course Name
Professor (Tutor)
Name of College
June 20, 2019

7 POINT LIKERT SCALE SURVEY 2
7 Point Likert Scale Survey Questionnaire
Introduction
In marketing research, client satisfaction studies, personality psychology, belief studies, and
many other areas, rating scales including Likert scales and semantine variable scales are
quite popular. Many types of graphical display of findings from research utilizing rating
scales are demonstrated, evaluated and recognised.
These graphical types involve tables, radar, split and ribbon plots, bar, pie, waffle, stacked
and grouped and conventional bar charts. Likert scales lead if participants in the study are
questioned to rate their consensus with survey components on a scale that involves strongly
disagreeing, slightly disagreeing, disagreement, neither agreeing or disagreeing, slightly
agreeing, and strongly agreeing.

7 POINT LIKERT SCALE SURVEY 3
The following table represents the Likert scale for the survey taken on the basis of agreement by the questionnaire ranging from strongly
disagreement to strongly agreement
Strongly Disagree Neither Strongly Agree
Question Disagree
Strongly
1
Disagree
2
Slightly
Disagree
3
Neither
Agree nor
Disagree
4
Slightly
Agree
5
Agree
6
Agree
Strongly
7
1 The engineer informs and talk to you regarding
the jobs to do when the machine going to be
service
x
2 The engineer keeps looking continuously for the
improvement of the machine.
x
3 The engineer advice regarding to the possibility
to gain more training and improve the service
for the users
x
4 The engineer completes the assertive manner
the function of service in the theatres
x
5 The service offer in house increase the quality
of the job in the unit or the job offer is the less
quality than the offered by dragger
x
6 In case of problem of the anaesthetic machine
the engineer is able to sort the problem in the
theatres
x
7 The routine of the inspection ebme engineers
going to do guarantee the good operation of the
x

7 POINT LIKERT SCALE SURVEY 4
machines at the same level like dragger
8 The theatres maintain good communication with
ebme department
x
9 The engineers inform to operation theatres
when there is necessary replace any part of the
equipment. Which is the person uncharged
x
10 How many times a week the dragger engineers
have a contact with the anaesthetics department
to check what’s going on and what problems
they have so far.
x
Evaluation
Likert Table
Disagree Strongly 3 30.0%
Disagree 0 0.0%
Slightly Disagree 0 0.0%
Neither Agree nor
Disagree 2 20.0%
Slightly Agree 0 0.0%
Agree 2 20.0%
Agree Strongly 3 30.0%

7 POINT LIKERT SCALE SURVEY 5
Corresponding Likert Chart and graphs are as shown below for the above scale
Disagree
Strongly Disagree Slightly
Disagree Neither
Agree nor
Disagree
Slightly
Agree Agree Agree
Strongly
0
0.5
1
1.5
2
2.5
3
3.5
3
0 0
2
0
2
3
30.0%
0.0% 0.0%
20.0%
0.0%
20.0% 30.0%
Likert Chart
Likert Pie Chart
Disagree Strongly Disagree Slightly Disagree
Neither Agree nor Disagree Slightly Agree Agree
Agree Strongly
Disagree
Strongly Disagree Slightly
Disagree Neither
Agree nor
Disagree
Slightly
Agree Agree Agree
Strongly
0
0.5
1
1.5
2
2.5
3
3.5
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
Series1 Series2

7 POINT LIKERT SCALE SURVEY 6
Disagree Strongly
Disagree
Slightly Disagree
Neither Agree nor Disagree
Slightly Agree
Agree
Agree Strongly
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
3
0
0
2
0
2
3
30.0%
0.0%
0.0%
20.0%
0.0%
20.0%
30.0%
Series1 Series2