This management report delves into the intricacies of leadership and management within the context of the Hilton Hotel. It begins by defining management, comparing various management styles such as autocratic, democratic, and laissez-faire, and identifying the characteristics of an effective leader, emphasizing communication and interpersonal skills. The report evaluates communication procedures, analyzes Hilton's business culture, and assesses the author's own management skills through self-assessment, identifying strengths, weaknesses, opportunities, and threats. It outlines objectives for personal development, including improving communication, problem-solving, and time management skills. The report further describes motivational techniques, justifies management decisions, and explores how managerial and personal skills support career development, culminating in a personal development plan. The report also includes a discussion on the learning gained from various activities, and offers a conclusion and references.