Management Information System Assignment: Applications, Data, and UPS

This assignment provides a comprehensive analysis of Management Information Systems (MIS), covering a range of topics. It begins by examining mobile applications and their business functions, followed by a differentiation between data and information, supported by IS examples. The assignment then illustrates the features of a system for VES, the input, processing, and output of UPS's tracking system, and provides examples of RFID, GIS, and CRM components. Further sections delve into data analysis, globalization, ethical issues in data storage, e-commerce challenges, OLAP benefits, cloud computing, and database management systems. The assignment concludes with discussions on Facebook's handling of data privacy, GDPR, e-business and revenue models, and challenges faced by social networking websites. It provides a complete overview of the core concepts within MIS.

Management Information System

Table of Contents
Introduction......................................................................................................................................1
Question 1........................................................................................................................................1
Give example of mobile applications and kind of business functions that will be supported by
them........................................................................................................................................1
References........................................................................................................................................2
Question 2........................................................................................................................................4
Differentiate among information and data by making use of IS examples............................4
References........................................................................................................................................5
Question 3........................................................................................................................................6
Illustrate features of system for VES and reasons behind this...............................................6
References........................................................................................................................................6
Question 4........................................................................................................................................8
Depict input, processing and output of UPS's tracking system..............................................8
References........................................................................................................................................9
Question 5......................................................................................................................................10
a. Examples of RFID............................................................................................................10
b. Describe GIS....................................................................................................................10
c. Define primary components of CRM...............................................................................10
References......................................................................................................................................11
Question 6......................................................................................................................................12
a. Compare and interpret numbers........................................................................................12
b. What does alterations within the number depicts for globalisation.................................13
References......................................................................................................................................14
Question 7......................................................................................................................................16
a. Ethical issues with storage and analysis of user data.......................................................16
b. Challenge, vulnerabilities and threats faced by e-commerce website and ways to minimise
them......................................................................................................................................16
References......................................................................................................................................17
Question 8......................................................................................................................................18
a. Benefits of OLAP for business.........................................................................................18

b. Illustrate cloud computing in context of fuelling open innovation..................................18
c. Differentiate among DBMS and flat files.........................................................................18
Explicate association among IT infrastructure, Firm and Business Capabilities.................19
References......................................................................................................................................20
Question 9......................................................................................................................................21
1. Steps taken by Facebook for dealing with data privacy crisis..........................................21
2. Explicate purpose of GDPR.............................................................................................21
3. Illustrate e-business model of Facebook and revenue model...........................................22
4. Evaluation of challenges faced by social networking websites........................................23
References......................................................................................................................................23
Conclusion.....................................................................................................................................25
References......................................................................................................................................26

Introduction
Management information system refers to computer system that comprises of hardware
along with software that acts like backbone for carrying out operations of an organisation. It is
liable for gathering data from various online system, analyse it and then report it through which
decisions can be made by making their use. Information systems are utilised by organisation to
ensure that they are able to deliver services as per market as well as their customers (Alomari
and et. al, 2019). For this they ensure that they adopt latest technologies while delivering their
functionalities. This report will provide an insight into different aspects that are related with
management information system. Here, some mobile applications will be illustrated along with
difference that prevails among data and information will be depicted. Furthermore, some
essential aspects associated with UPS's system, adequate system for VES and some examples of
RFID will be presented. Apart from this, certain aspects of security, OLAP, file system and data
privacy dilemma will also be discussed.
Question 1
Give example of mobile applications and kind of business functions that will be supported by
them.
There are different mobile applications which are being utilised people for distinct
purposes, they are specified beneath:
Mobile App Emirates NBD Zoom Cloud Meetings ALHOSN UAE
Functions It is a mobile
banking application
which provides
convenient , useful
and fast banking
services on go
(Emirates NBD,
2020).
This is the leading video
conferencing software
application that is
available within market.
It is official COVID-19
testing application for
health authorities in UAE.
Operational
Efficiency
Accounts can be
opened within few
minutes, Credit cards
This enables to interact
virtually with employers
or co-workers in case
Through this application,
spread of the disease can
be stopped as it will
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or loans can be taken
easily.
when meeting is not
possible.
identify people who were
in proximity to infected
people.
Decision Making Individuals can make
decisions on having
fixed deposits or any
kind of investment
from guidelines.
Through this, discussions
can be made among
different professionals of
management of firm with
respect to their operations
and formulate decisions
accordingly (What is
Zoom and how does it
work? Plus tips and
tricks, 2020).
The app is responsible for
tracing people who were
in proximity to confirmed
patients. The anonymised
Ids are stored within
encrypted form in the
application through which
the people who are at risk
can be contacted by
Health Authorities
(ALHOSN UAE APP,
2020).
Solving Business
Problems
It smoothen the
business operations
up to some extent
like elimination of
crowd for different
activities. The app
will provide
complete details
related with the
transactions.
In pandemic situations or
conditions in which face
to face meetings cannot
be carried out, this will
provide an apt option to
solve the problems.
It becomes easy to identify
people who are at risk and
needs some rest or
treatment with respect to
the disease.
These are some applications which are being used in UAE and also in other parts of
world like Zoom for ensuring that operations are being carried out as per desired standards. Each
application is designed for conducting one or the other operations to provide ease to people to
work in an efficient manner.
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References
Online
Emirates NBD. 2020. [Online]. Available through: <https://play.google.com/store/apps/details?
id=enbd.mobilebanking&hl=en_IN>.
ALHOSN UAE APP. 2020. [Online]. Available through:
<https://www.ncema.gov.ae/alhosn/index.html>.
What is Zoom and how does it work? Plus tips and tricks. 2020. [Online]. Available through:
<https://www.pocket-lint.com/apps/news/151426-what-is-zoom-and-how-does-it-work-
plus-tips-and-tricks>.
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Question 2
Differentiate among information and data by making use of IS examples
Data refers to unorganized and raw facts which have to be processed through which it
can be made meaningful. It comprises of facts, perceptions, symbols, numbers, observations, etc.
Data is often interpreted by machines or humans through which meaning can be attained
(Difference Between Data and Information, 2020). Data do not have any peculiar purpose and it
is a single unit that cannot be utilised for formulation of decisions. It is never designed for
meeting the peculiar needs of the user.
Information denotes set of data that is being processed within a meaningful manner as
per the given requirements. This is processed, presented or structured through which it can be
utilised and meaning can be attained (Rezvani and Khosravi, 2019). It is the form of inferences
and ideas which carries meaningful information as it has been interpreted. This is utilised for
decision making as it is in a processed manner. This is specific for requirements as all the
irrelevant data has been eradicated.
Data Information
Example UT, 3475, Smith, SLC, 84074,
8010643681, Williams, Circle
Smith Williams
3475 Circle
UT 84074
[phone]
Both data and information illustrates similar facts but the meaning can be derived only
from the information. Data just represent the facts in an unorganized manner which needs to
handled in an appropriate manner (Difference between Information and Data, 2020.).
The three dimensions of information system are specified below:
Organisational: This comprises of functional specialities, hierarchy, political interest
groups and business processes. The present as well as future accomplishments are dependent on
what will be permitted by system so that change within any strategy of business can be
accommodated by IS in the future.
Management: They are liable for setting up strategies with respect to allocation of
financial and human resources through which work can be coordinated. Information system is
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responsible for providing information and tools through which managers can monitor, allocate
and coordinate their activities and have long term strategic decisions.
Technology: This comprises of computer software, networking, hardware and data
management technologies. Management makes its use for carrying out their functions as well as
cope up with the changes (Shahzad and et. al, 2019).
References
Online
Difference Between Data and Information. 2020. [Online]. Available through:
<https://byjus.com/biology/difference-between-data-and-information/>.
Difference between Information and Data. 2020. [Online]. Available through:
<https://www.guru99.com/difference-information-data.html>.
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Question 3
Illustrate features of system for VES and reasons behind this
The firm is making use of Antiquated accounting system which is used for recording as
well as processing of transactions in functional modules like accounts receivable, payable,
general ledger etc. But there is a need for centralised software through which their warehouses
and information of suppliers can be managed in an affirmative manner as this will lead VES to
ensure that they are delivering their operations in adequate way. They can opt for management
information system which implies a computer system that comprises of software and hardware
which acts like backbone for firm through which they can conduct their operations in precise
manner. For this they collect data from distinct online system, this is analysed and data is
reported for assisting within decision-making of management. It is a people oriented field in
which emphasis is laid on services by making use of technology.
Through usage of management information system VES will have improvised decision
making by rendering up-to-date, accurate data in context of distinct organisational assets. The
assets comprises of inventory, project timelines, real estate, raw materials, research &
development, manufacturing and financials concerns. It will enable VES to gather data which is
liable for storing and making this accessible for managers who can analyse information by
execution of reports. The goal of MIS is correlate different data points through which strategies
can be formulated for improvisation of operations (What is MIS? Introduction & Definition,
2020). An example can be taken to understand this aspect like making comparison between sales
of particular month with last year sales. This will lead them to identify certain aspects that will
enable them to make decisions in context of strategies that have to be developed. The warehouse
of firm is present three different countries by linking them with sales will lead to enhance their
decisions. This can be only attained by making use of MIS as data is in the compiled form. The
key point that can be attained by this is that through execution of reports disparate data points
can be pulled together. This may be expensive but the relevant level of integration can be
attained through which various problems can be solved like mismatch of information, delay
within the services, data redundancy and different information is present in each, lack of updated
information, etc. (MIS - management information system, 2020).
References
Online
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What is MIS? Introduction & Definition. 2020. [Online]. Available through:
<https://www.guru99.com/mis-definition.html>.
MIS - management information system. 2020. [Online]. Available through:
<https://www.webopedia.com/TERM/M/MIS.html>.
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Question 4
Depict input, processing and output of UPS's tracking system.
UPS is largest mail shipment firm across the world which is liable for delivering near
about 15 million parcels, letters or boxes across different countries. It is important that they track
large transport to ensure the timely delivery to their clients and for this they are making use of
UPS tracking system. The aspects associated with this are illustrated below: Input: This includes package information, pickup, customer signature, delivery, current
location, time-card data, billing as well as customer clearance documentation (Home
Depot and UPS, 2020). Output: This comprises of pickup as well as delivery times, location when they are en
route and package recipient. It also contains different reports like package for peculiar
account, summary reports for management or peculiar driver that is in route.
 Processing: This aspect of UPS is transmitted within the central computer and this is
stored for future retrieval. Here, data is also reorganised through which they can be
tracked by date, customer account, driver along with other criteria like consolidation of
orders to effective final transmission of the packages.
The three dimension of UPS's package tracking system are specified beneath: Organisation: This implies the procedures that are utilised for tracking packages,
management of the inventory and rendering information associated with package to the
service centre of the UPS. By usage of this system delivery can be carried out in an
efficient and accurate manner. Technology: This comprises of network, software or computers of UPS which aids
within accessing worldwide information then render relevant services to them. This will
enable them to ensure that more and better services are generated (3 dimensions of
information system, 2020).
 Management: This dimension assists service levels as well as furnish the overall cost of
UPSs. In addition to this, management makes use of automation for increasing ease for
sending package, checking its details like delivery status, en route details, etc via UPS
tracking system.
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References
Online
Home Depot and UPS. 2020. [Online]. Available through:
<https://quizlet.com/162203526/home-depot-and-ups-flash-cards/>.
3 dimensions of information system. 2020. [Online]. Available through:
<https://www.slideshare.net/suleymans19/three-dimensions-of-information-systems>.
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