MIS Project: Case Studies and Analysis of Information Systems

This Management Information System (MIS) project analyzes various aspects of information systems within different business contexts. The project includes short answer questions exploring competitive rivalry, privacy concerns with Google Glass, authentication and authorization, and different types of information systems like ESS and EIS, as well as e-commerce business models. The core of the project comprises detailed case studies, including UPS's implementation of IT and its ethical implications, Uber's challenges with wireless networking and market segmentation, and Amazon's application of information systems in e-commerce. Furthermore, the project delves into Procter & Gamble's (P&G) use of Decision Cockpits, identifying management, organizational, and technology issues related to its implementation. The project offers a comprehensive overview of how businesses leverage information technology for strategic advantage and operational efficiency.

Running head: MANAGEMENT INFORMATION SYSTEM MIS
Management Information System MIS
Name of the Student
Name of the University
Author’s note

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Table of Contents
Part 1: Short Answer Questions.................................................................................................2
Answer to question 1..............................................................................................................2
Answer to question 2..............................................................................................................2
Answer to question 3..............................................................................................................2
Answer to question 4..............................................................................................................3
Answer to question 5..............................................................................................................3
Answer to question 6..............................................................................................................4
Part 2: Case Study......................................................................................................................5
Answer to question 1..............................................................................................................5
Answer to question 2..............................................................................................................6
Answer to question 3..............................................................................................................6
Part 3: Case Study (Piloting Procter & Gamble from Decision Cockpits)................................8
Answer to question 1..............................................................................................................8
Answer to question 2............................................................................................................10
Answer to question 3............................................................................................................11
References................................................................................................................................13

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Part 1: Short Answer Questions
Answer to question 1
The classmates or the students can be able to provide an analysis of the competitive
rivalry among the five suppliers of computer brands. This is due to the little differentiation in
the supplier power of the personal computer. The rivalry also occurs due to the costing
correlated with changing suppliers, the other reason is the buyer power that originates from
the price sensitivity of the users or the customers (Patterson and Hennessy 2017). The other
reason is the low costing associated with switching to other personal computers.
Figure 1: Business Strategies
(Source: Bharadwaj et al. 2013)

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Figure 2: Product or Services
(Source: Kim, Cohen and Netessine 2017)

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Figure 3: Methods for Identifying Competitive Advantage
(Source: Goetsch and Davis 2014)

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Figure 4: SWOT Analysis
(Source: Bohari, Hin and Fuad 2017)
Answer to question 2
Google glass can be a threat to one's privacy as there is no authentication or PIN
associated with the Google Glass. The hackers have discovered the vulnerabilities within, the
Google Glass has the ‘root' capability that the hacker can enable by connecting it to the
computer and executing some commands into it (Hong 2013). The hackers thus can hack the
Google Glass’s output and can monitor what the user or the owner of the Glass is viewing or
watching.

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Figure 5: P3P
(Source: Hong 2013)
Figure 6: Wi-Fi Security Challenges
(Source: Hong 2013)

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Answer to question 3
Authentication is the procedure of confirming the identities of the users. At first, the
system will have to identify the authentication of one user, then the system can detect the
access privilege for the user (Killian et al. 2014). Authorization is the procedure catering the
users the permission to grant access to an enterprise system and access the files and access
the storage space of database of the enterprise.
Fig 7: Authorization and Authentication
(Source: Killian et al. 2014)

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Figure 8: Spreading of Malicious Software
(Source: Killian et al. 2014)
Answer to question 4
Executive Support System (ESS) is a software that helps to convert an organisation's
data into reports. These reports are utilised by the management team to assess the billing,
staffing, scheduling and cost accounting. Cambridge Systematics use the ESS to encourage
the investment planning procedures for the Ministry of Transportation.
Environmental Impact Statement (EIS) is the document which defines the effects of a
proposed action on the environment (Elam 2013). This is basically the documentation which
provides the general overview of the entire business process in form of documentation.

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Figure 9: Types of System in Organizations
(Source: Elam 2013)
Answer to question 5
E-tailer
E-tailer involves a retailer which sells products or goods by means of electronic
transactions over the Internet. An example is Amazon.

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Figure 10: E-Trailer graph
(Source: Elam 2013)
Figure 11: Example of Retail Sales Distribution
(Source: Elam 2013)
Market creator
The market creators utilize the Internet technology to develop a market including
buyers and sellers altogether. An example is eBay, Inc.
Content provider

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The content provider controls gaining access to the primary repository of data over
the Internet. A content provider is determined to be utilized by some other application
programs that access the provider with the utilization of a provider-client object (Guo et al.
2015). The provider clients along with the providers together provide secured data access.
Figure 12: Value Chain
(Source: Guo et al. 2015)
Answer to question 6
Vacuum Express must adopt the information technology. They must keep in mind
their budget and should develop a basic website, the customers will know the existence of the
company and along with that they know the products they are selling and the price range, it
will help them certainly to increase the sales (Pei, Paswan and Yan 2014). Though initially,
they will have to pay heavy for the development of the website, the information technology
will certainly benefit them in the long run.