Deutsche Bank: Management Information System Analysis and Report

This report provides a comprehensive analysis of the Management Information System (MIS) employed by Deutsche Bank. It begins by examining the interconnectedness of the bank's various business divisions, including the corporate bank, investment bank, private bank, and DWS, highlighting how their structures facilitate information flow and strategic alignment. The report then delves into the different forms of data utilized by Deutsche Bank, such as personal checks and digital payments, and emphasizes the crucial role of data warehousing in supporting business intelligence and analytical activities. Furthermore, the study addresses key concerns related to the legal, ethical, and professional implications of data security and handling within the context of Deutsche Bank's operations. The analysis emphasizes the importance of MIS in decision-making, risk management, and overall business performance, while also acknowledging the challenges and potential drawbacks associated with its implementation, such as information overload and the need for constant monitoring of sensitive data. The report concludes by recommending the use of MIS to improve results.

Management Information System

Table of Contents
INTRODUCTION......................................................................................................................3
QUESTION 1.............................................................................................................................3
Different ventures divisions of Deutsche Bank are interconnected and reason behind
organizational structure..........................................................................................................3
Question 2..................................................................................................................................5
Different form of data and role of data warehousing.............................................................5
Question 3..................................................................................................................................7
Summary of key concerns about legal, ethical and professional implications associated
with data security and handling..............................................................................................7
CONCLUSION..........................................................................................................................9
REFERENCES.........................................................................................................................10

INTRODUCTION
Management information systems are computer based programmes that consist
software & hardware that serves as strength of a company’s operations. It collects data from
different online systems, examine data and reports info to help in administration decision
making. In world of business, there are varied types of management information systems
available that provide a lot of benefits to companies.
The current study is based upon the case study of Deutsche Bank which was
established in 1870 and it helps to understand the importance Management information
system. For that the study will explain how different business division of Deutsche bank are
interconnected and then determine the different form of data that are used in quoted bank.
Further, the study will explain the concern of ethical, legal and professional implication
which is associated with information security and handling.
QUESTION 1
Different ventures divisions of Deutsche Bank are interconnected and reason behind
organizational structure
There are four business divisions of the Deutsche Bank which are the corporate
bank, investment bank and the private bank and the last one is the asset management DWS.
The corporate bank is the market leader in respect to the management of the cash, trade
finances, securities, lending etc. This is mainly focused on the treasurers and the financial
function unit for the corporate and the financial clients all across the world. The investment
bank involves the fixed income and currencies along with the corporate finance and research.
This division provides strategic advice in terms of fixed income, financing etc to the
corporate clients and is mainly concentrated on the equity capital market operation along with
the targeted equity sales force (Business Overview. 2020). The private bank is another
division of the company which is mainly focused on the combining the bank’s expertise in
this segment with the Postbank in Germany, private and the commercial bank along with the
wealth management in one of the corporate divisions. In both the market, home and
international, the private bank is working on providing its clients high quality advise which
includes broader range of the financial services. The both the brands Postbank and Wealth
Management is the stronger pillar of the bank’s private client’s business operation.

DWS Group is considered as the world's leading asset management group with
approximately EUR 704billion of assets being under it managed. It offers individualised and
institutions based access to its strong investment capabilities all across the major asset classes
along with the different solutions connected to the growth trends. The core objective of DWS
is to create and reshape the future of investing with its expertise team which involves the
workers from over 35 nationalities, ability to communicate in more than seventy five
languages. Apart from the discussed business divisions of the bank, there are large
infrastructure functions which is being performing functions under the effective performance
of the main management tasks.
Figure 1 Interconnection between business divisions
The interconnection of various structural organisations within various departments
have been taking wide pace, to also leverage strong interdependence among various business
units for diverse functional innovations among services. Investment bank , private banks and
DWS holds wide functional roles within cooperation with corporate bank where there has
been large focus to keep efficacy largely active on various paradigms. There is high role of
integrated innovation business organisational structure which Destuche banks follows to be
prominent widely on governing parameters of long term innovation and goodwill of
customers. This has been also developed as longer term scale functional efficiency,
Cash management, financing, lending
and security services
Corporate finance, advisory services,
fixed income management, focused n
equity research data
Integrated invested
solutions
Management of the
wealth related asset
class.

leveraging ethics to be widely important for gaining new paradigms of keen larger goal
advancement, for higher working innovation among structural parameters. It has been also
potentially also found to be using divisional structure where Destuche bank has been using it
for governing innovation focused synergy among larger aspects, and diverse goals
advancement aspects to keep up the productive standards ( Fatouh, Markose. and Giansante,
2019). The divisional structure keeps up efficacy at larger domains within functional arenas
and also to keep up the revenue goals at reach and also to create potentialities at stronger
reach within larger goals. This has been also found to be highly essential for best quality
services, keen growth paradigms of new quest horizons and also to keep up the new
determinants actively diverse and also to keep up with goodwill paradigms. There are also
profound interrelated new strength horizons widely essential for larger goal advancement, to
categorise larger goal among consumer services to keep up with brand goodwill on larger
demanding scenarios. DWS bank has been found to be also digitally active in interactive
services among various platforms on digital areas, where consumers can easily get all
detailed information aspects and also develop stronger working performance goals widely.
It has been analysed that, all the business units and functions are interrelated with
each other on the basis of achieving common aims and objectives of companies in effective
manner. All the departments of Deutsche bank depend on each other because of sharing
information and data about people who have an account in its organization. Marketing,
human resource and operations management are different functions or units of bank that work
in collaboration and coordinate with each other, which is quite beneficial for firm in term of
increasing their profits margin, productivity and customer base even better. With practice
provide advantages to firm in term of reaching at international level where millions of people
are seeking to operate their accounts and make transactions from trustable banks like chosen
one. Marketing department depends on human resource because HR manager is able to
recruit new applicant who have skills and abilities require conducting marketing attempts and
developing content that attract more people towards bank offers and security assurance
(Vuong and Sid, 2020). Furthermore, other business units like operations and marketing are
depended on each other on the base on promoting bank loans offers to local people live in
place where firm have operated their operations in effective and ethical manner.

Question 2
Different form of data and role of data warehousing
In Deutsche Bank, the data is available indifferent form such that personal check,
eChecks which assist to determine the amount which needs to be transact. Further, the bank
also help in digital payment for which the customers are satisfied and employers pay attention
to any fraud. On the other side, all the data are need to be secured which in turn make sure
that the entire data are not properly misused by any other third party. Apart from this the role
of data warehouse in banking industry is to enable and support the business intelligence
activities especially analytics (Pilarczyk, 2016). Further, the data warehouse are solely
intended to perform queries and analysis that further contain the large amount of historical
data. In the same way, Deutsche Bank also have a large information with regards to their
customers and that is why, there is a need to make sure that data warehousing is performed.
With the help of effective data warehousing, the bank deliver or enhance the business
intelligence and saves time of the employees as well. This in turn improvethe overall function
and operations of the company in positive manner. Such that by having access to information
from various sources from a single platform, decision makers will no longer need to rely on
limited data and that is why, they uses advance technique in order to make sure that their
entire data is safe and secured. Apart from this using data warehousing will help to provides
competitive advantage of the company and evaluate the opportunities and risk that take a
business at further level of success (Azizah, 2018). In addition to this, it is also analyzed that
with the help of effective information system, bank are also streamline the flow of
information which in turn assist to improve the results. Also, banks are rely heavily on

mainframes and minicomputers and that is why, it uses Local area Network than WAN in
order to store the information and share the data easily.
Apart from this, cloud computing and other internet based information storage
systems are also allowed bank to deliver the best customer services and this in turn assist to
improve the results of bank in proper manner. However, on the other side, implementing the
technologies into banks will also brings improvement in business process and this in turn
make changes in order to attract the customers. Further, decision support system is also used
by the Deutsche bank in which knowledge based system are used by the senior managers of
the company who facilitate the creation of knowledge and also take a business at further level
of success (Messabia and et.al., 2019). In addition to this, through this information system
company get exact and proper report that helpsin forecasting as well as plot the graphs which
in turn assist to predict the future risk and opportunities.
However, the biggest advantage of using this method is such that it improve the
efficiency and speed of decision making activities and also increase the control and
competitiveness within a market. Further the method also allow to encourage the learning to
employees and this in turn improve the results of a firm. However on the other side, it is also
critically evaluated that due to heave information, the system is did not perform work
properly and hence a computerized decision making system may sometimes result in
information overload. Therefore, it is analyzed that it changes with the change in market need
and that is why most of the bank are do not uses this method and this in turn affect the overall
performance of a company as well. Also, the system includes manual system, hybrid system
and different analytical software that support the bank to make better decision and this in turn
improve the results too. Through this system, quoted bank completely relied upon this in
order to make decision and that is why, it somehow minimize the importance of employees.
By analyzing the data and data warehousing system, it is suggested to the company to
use Management Information system which in turn improve the results and it is used by the
middle manager of a firm in order to make sure that there is a smooth running of an
organization. This is majorly used in inventory control system, management reporting system
in order to make better decision. Apart from this, it is based on internal information flows and
also deals with past and present rather than the future. Hence, this will turn to improve the
result and provide effective information that takes a business at further level of success.
Moreover, MIS also concentrate on data collection from various source in order to analyze

and conclude the future corporate strategy. Therefore, with the help of this information
banker move out to talk with customers in order to determine the business performance.
It is also suggested to Deutsche Bank to provides the data in order to identify the non-
performing areas and also improve the productivity as well as efficiency of the company.
Also, it assist to make better decision making for the company and develop effective
communication that helps to meet the customer need and this in turn improve the results as
well. However on the other side, it also have a downfall side. Such that if Deutsche Bank uses
highly sensitive data then it requires constant monitoring and this in turn affect the overall
business operation in negative manner (Karim and et.al.,2020). Further, budgeting by using
MIS is quite difficult and that is why, most of the company do not uses this method or system
within its workplace. Apart from this, there is a lack of flexibility in order to update itself and
this in turn affect the overall results. Hence, the main reason of recommending this system to
quoted bank is such that it will helps to determine the customer need and make changes
within its operations in order to meet the same. While it is not possible on the other system
but MIS increase the productivity.
Question 3
Summary of key concerns about legal, ethical and professional implications associated with
data security and handling
Deutsche Bank has built their excellent position in market, by focusing on regional
diversification and considerable revenue streams. Firm can handle information security in
effective manner by considering implications of legal and other terms.
Ethical implications-
An ethical implication or suggestion can be consider as good practices that chosen
bank can consider in context of data privacy and security. For instance, Deutsche Bank
should secure their personal and transaction information online utilizing encryption systems
that convert this data into code that only its venture can read, outsider could not be able to
read and take any info about any activity (Alpkan and et.al., 2020). First thing that bank can
do and that is implication of data privacy and protection software that help protecting and
handling information about consumer’s bank accounts and their personal transactions.
Management should create a strong policy under that no one can share any personal data or
info about clients to third party, which is really very important to do because it save

individual from banking frauds that is one of the major threats of people while making online
and offline transactions. Workers must develop strong passwords on their business accounts
and systems where all data in context of each customer has been mentioned already. They
must use combination of number, letters and characteristics to secure information in current
systems that not allow anyone else to utilize it easily.
Firm, manager and applicants do not share passwords online and offline with anyone,
which is against ethical practices and policies that may impact brand image and position in
negative manner. It can be analysed that all ethical implications or recommendations are quite
beneficial for bank as it help to enhance their operational efficiencies even better and improve
business performance more than its rivals, operated in similar industry since for so long. Firm
should recognize and implement implications relate to this topic which make them able to
build trustworthy relation with each account holders.
Legal implications-
These are outcomes of being included in something according to regulations and laws
related to information security and handling within bank. There are different types of Acts
and rules are accessible in the world of banking that Deutsche bank should consider in order
to protect and handle information about business and consumers. For example, Data
protection Act 2018 is especially developed for banking industry, operated in the United
Kingdom successfully. Chosen organization must recognize norms and principles of this act
which is very useful and beneficial for company in term of protecting and securing data or
key information about customer’s transactions & accounts. It is UK’s implementation of
common data protection rule. According to this law, everyone in bank is accountable for
utilizing personal data by following strict rules that named data protection norms. Workers
must make assure that data is utilised lawfully, transparently and fairly between customers
and management.
Data protection Act 2018 is the best example of legal implication that firm should
follow and implement to control how personal data is used by company (Giurgiu and
Lallemang, 2017). With this act, company can use important data for explicit and specified
reasons and in several manners such as in a mode that is relevant, limited and adequate to
only what is essential. Furthermore, business should assure that information about people is
accurate, and when it is important to update then manager do it under protection and high
privacy. Management should engage people to work on protecting data and treat them as

confidential assets. Under this law, firm directed to handle data in way that assure right
security, including protection and prevention against unauthorised, unlawful procedure and
loss.
Professional implications-
An implication is something that is recommended or happens, ultimately. For
instance, making high security passwords and hiring those applicants who are able to make
information secure are considered as professional suggestions that firm should focused. It has
been summarized that, Deutsche and other banks in industry must follow overall implications
related to professionalism that are associated with data security and handling (Bauer and
Bernroider, 2017). They should behave professionally and do not disclose accounts related
info in front of other customers or person which is against professional standards. Company
must create hard restriction in workplace on data collection, processing and storage. Manager
needs to assure compliance to any law enforced by UK that can help to reduce risk of
penalties and legal issues.
CONCLUSION
By summing up above discussion, it has been determined that Deutsche bank
effectively managed consumer’s data and their accounts information for longer period of time
by using ranges of approaches and systems, which make firm able to satisfy people in ethical
manner. By conducting collaborative practices and developing effective communication
relationship at workplace, all the workers worked in different business departments flow
important information easily and cater it to each other successfully without making any kind
of mistakes that would put negative impact on success and growth factors of bank.
Furthermore, it has been concluded that data warehousing played vital role in chosen
organization, they strengthen company to protect information for long and give them power
to retain potential customers. It has been analysed that Deutsche Bank by considering legal,
professional and ethical implications lined with info security and handling protect their target
market from harmful impacts and unethical issues.

REFERENCES
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Online
Business Overview. 2020. [Online]. Available
Through:<https://www.db.com/careers/en/grad/divisions.html>.