Exploring the Levels and Types of Management Information Systems
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Desklib provides past papers and solved assignments for students. This essay explores management information technology and ERP systems.

Managing Information &Technology Essay
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Table of Contents
Task 1..........................................................................................................................................................3
Introduction.............................................................................................................................................3
Aim..........................................................................................................................................................4
Objectives................................................................................................................................................4
Task 2A.......................................................................................................................................................5
Levels of Management Information& Technology..................................................................................5
Types of Information Systems (TPS, MIS, DSS, ESS)............................................................................7
Task 2 B & C.............................................................................................................................................11
ERP Systems.........................................................................................................................................11
Uses and Functions................................................................................................................................11
Benefits of ERP Systems.......................................................................................................................12
Implementation of ERP Systems...........................................................................................................12
Issues and challenges.............................................................................................................................14
Recommendations.....................................................................................................................................16
Conclusion.................................................................................................................................................17
References.................................................................................................................................................18
2
Task 1..........................................................................................................................................................3
Introduction.............................................................................................................................................3
Aim..........................................................................................................................................................4
Objectives................................................................................................................................................4
Task 2A.......................................................................................................................................................5
Levels of Management Information& Technology..................................................................................5
Types of Information Systems (TPS, MIS, DSS, ESS)............................................................................7
Task 2 B & C.............................................................................................................................................11
ERP Systems.........................................................................................................................................11
Uses and Functions................................................................................................................................11
Benefits of ERP Systems.......................................................................................................................12
Implementation of ERP Systems...........................................................................................................12
Issues and challenges.............................................................................................................................14
Recommendations.....................................................................................................................................16
Conclusion.................................................................................................................................................17
References.................................................................................................................................................18
2

Task 1
Introduction
Information technology management is the process whereby all assets recognized with data
improvement are overseen as point out by an association's requirements and priorities. This
integrates distinctive assets like systems management apparatus PCs and individuals, just as
immaterial possessions like encoding and in order. The important point of IT the executives are
to create an incentive using improvement. In this report, aims and the objectives, the role of
management information technology, types and categories of information system and the ERP
Systems has been discussed. Information technology organization integrate vast numbers of the
necessary elements of the board, for example, staffing, sorting out, planning and control,
however, it additionally has an ability that is one of a kind to IT, for example, programming
development, change the panel, organize positioning and scientific holdup.
3
Introduction
Information technology management is the process whereby all assets recognized with data
improvement are overseen as point out by an association's requirements and priorities. This
integrates distinctive assets like systems management apparatus PCs and individuals, just as
immaterial possessions like encoding and in order. The important point of IT the executives are
to create an incentive using improvement. In this report, aims and the objectives, the role of
management information technology, types and categories of information system and the ERP
Systems has been discussed. Information technology organization integrate vast numbers of the
necessary elements of the board, for example, staffing, sorting out, planning and control,
however, it additionally has an ability that is one of a kind to IT, for example, programming
development, change the panel, organize positioning and scientific holdup.
3
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Aim
To advance and support communications among experts from training and research and
progression of examination of ideas, strategies, methods, apparatuses, and issues identified with
data frameworks in associations.
Objectives
1. To give data to arranging, sorting out and controlling purposes.
2. To store and oversee information productively from all the practical territories of the
business.
3. To process the gathered information and determine data out of them.
4. To give data rapidly as and when required.
5. To diminish the hazard and vulnerabilities in the administrative basic leadership (Laudon
& Laudon, 2016).
4
To advance and support communications among experts from training and research and
progression of examination of ideas, strategies, methods, apparatuses, and issues identified with
data frameworks in associations.
Objectives
1. To give data to arranging, sorting out and controlling purposes.
2. To store and oversee information productively from all the practical territories of the
business.
3. To process the gathered information and determine data out of them.
4. To give data rapidly as and when required.
5. To diminish the hazard and vulnerabilities in the administrative basic leadership (Laudon
& Laudon, 2016).
4
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Task 2A
Levels of Management Information& Technology
There are 3 levels of the board establish within an organization, where a manager at these stages
have distinctive tasks to execute for the organization to contain a level operate, and the level are:
Top-Level Management/ Executive level
Middle-Level Management/ Executor
Low-level Management/ Supervisory
1. Top-Level Management/ Administrative level
They sort out advantages and are eager about organizing. The top-level organization is included
the Board of Directors, the Chief Executive Officer (CEO), the Chief Financial Officer (CFO)
and the Chief Operating Officer (COO) or the President and the Vice President (Tayur et. al.,
2012).
There are some abilities execute by the top-level management, though 3 of them are the
generally important, and that are:
To put away the approaches & aim of the organization
Arranging the approach of endeavour & regulating skilful chiefs towards the offices or
centre level to make them.
Observance the communication among the enterprise and the external globe
2. Middle-Level Management/ Executor
They are subordinate of the top-level administration & be in accusing of the association & course
of the low-level administration. They symbolize the top-level administration in favour of the
exercises of their specializations (May et. al., 2013).
5
Levels of Management Information& Technology
There are 3 levels of the board establish within an organization, where a manager at these stages
have distinctive tasks to execute for the organization to contain a level operate, and the level are:
Top-Level Management/ Executive level
Middle-Level Management/ Executor
Low-level Management/ Supervisory
1. Top-Level Management/ Administrative level
They sort out advantages and are eager about organizing. The top-level organization is included
the Board of Directors, the Chief Executive Officer (CEO), the Chief Financial Officer (CFO)
and the Chief Operating Officer (COO) or the President and the Vice President (Tayur et. al.,
2012).
There are some abilities execute by the top-level management, though 3 of them are the
generally important, and that are:
To put away the approaches & aim of the organization
Arranging the approach of endeavour & regulating skilful chiefs towards the offices or
centre level to make them.
Observance the communication among the enterprise and the external globe
2. Middle-Level Management/ Executor
They are subordinate of the top-level administration & be in accusing of the association & course
of the low-level administration. They symbolize the top-level administration in favour of the
exercises of their specializations (May et. al., 2013).
5

Away from these, there are three necessary elements of the centre dimension the executives in
the association advised beneath:
To comprehensive the plans of the organization as signify by approaches and mandate set
wherever around the top aspect management.
To organize the separation or departmental movements.
To be an incentive or make encouragement for junior supervisors to recover their
productivity (Laudon & Laudon, 2016).
3. Low-level Management/ Supervisory
They manage and directly usable workers. They invest a large portion of their power attention to
the essentials of the certain, as trained by the supervisors on top of them. The minor level
administrators are the principal queue of directors as they highlight at the support of
performance, so they are an essential workforce that impart the essential issue of the certain to
the more important amount. There are several functions such as;
o To assurance value and be in accuse of the production quantity
o Supervisors to the representatives & moreover the proposal, suggestion bids, & data
about worker issue to the more important quantity administrators (Tayur et. al., 2012).
6
the association advised beneath:
To comprehensive the plans of the organization as signify by approaches and mandate set
wherever around the top aspect management.
To organize the separation or departmental movements.
To be an incentive or make encouragement for junior supervisors to recover their
productivity (Laudon & Laudon, 2016).
3. Low-level Management/ Supervisory
They manage and directly usable workers. They invest a large portion of their power attention to
the essentials of the certain, as trained by the supervisors on top of them. The minor level
administrators are the principal queue of directors as they highlight at the support of
performance, so they are an essential workforce that impart the essential issue of the certain to
the more important amount. There are several functions such as;
o To assurance value and be in accuse of the production quantity
o Supervisors to the representatives & moreover the proposal, suggestion bids, & data
about worker issue to the more important quantity administrators (Tayur et. al., 2012).
6
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Types of Information Systems (TPS, MIS, DSS, ESS)
(Source: Concept Draw, 2019)
Transaction Processing System
Transaction Processing Scheme is functioning-level structure at the bottom of the pyramid. They
are for the mainly division work authentically by structure ground masters or bleeding edge
employees, which give the key in information needed to help the association of undertakings.
This information is normally traversed the motorized or half-automated after low-level
performance and key trade (May et. al., 2013).
Examples of TPS:
Funding structure, Request prepares structures, condition structures, Store control structures,
Structures for instalment and asset interactions.
The role of TPS
Make information for dissimilar structures (Powell et. al., 2013).
Traverse limits (inward and outer).
Utilize by prepared supervisory dimensions
7
(Source: Concept Draw, 2019)
Transaction Processing System
Transaction Processing Scheme is functioning-level structure at the bottom of the pyramid. They
are for the mainly division work authentically by structure ground masters or bleeding edge
employees, which give the key in information needed to help the association of undertakings.
This information is normally traversed the motorized or half-automated after low-level
performance and key trade (May et. al., 2013).
Examples of TPS:
Funding structure, Request prepares structures, condition structures, Store control structures,
Structures for instalment and asset interactions.
The role of TPS
Make information for dissimilar structures (Powell et. al., 2013).
Traverse limits (inward and outer).
Utilize by prepared supervisory dimensions
7
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Effectiveness located
Management Information Systems
An extensive figure of the assorted sort of Information Systems establish in trade affiliation are
implicit as "The Management Information Systems". In any case, within their pyramid illustrate,
Management Information Systems be the board level frameworks that are used by centre
superior to help guarantee the flat organization of the correlation in the small to average term.
The appreciably collected in sequence given by these frameworks empower chiefs to survey an
association presentation by differentiate present and precedent yields (Galliers & Leidner,
2014).
Examples of MIS:
Deal the executive structures.
Reserve manages structures.
Development structures.
Management Reporting Systems (MRS).
Faculty (HRM) structures.
The role of MIS:
In sight of within facts streams, strengthen generally prearranged choice, Unbendable and have a
minimum systematic limit, utilize by minor and centre managerial dimensions, manage the at
various times as opposed to what's to come (Powell et. al., 2013).
Decision Support Systems
A Decision Support System can be seen as data base arrangement, use by positioning chiefs,
which supports the generation of learning & grant its compromise into the association. These
structures are each now & over worn to look at active composed in order and authorize overseers
to broaden the possible effect of their decision into what's to approach (Staehr et. al., 2012).
8
Management Information Systems
An extensive figure of the assorted sort of Information Systems establish in trade affiliation are
implicit as "The Management Information Systems". In any case, within their pyramid illustrate,
Management Information Systems be the board level frameworks that are used by centre
superior to help guarantee the flat organization of the correlation in the small to average term.
The appreciably collected in sequence given by these frameworks empower chiefs to survey an
association presentation by differentiate present and precedent yields (Galliers & Leidner,
2014).
Examples of MIS:
Deal the executive structures.
Reserve manages structures.
Development structures.
Management Reporting Systems (MRS).
Faculty (HRM) structures.
The role of MIS:
In sight of within facts streams, strengthen generally prearranged choice, Unbendable and have a
minimum systematic limit, utilize by minor and centre managerial dimensions, manage the at
various times as opposed to what's to come (Powell et. al., 2013).
Decision Support Systems
A Decision Support System can be seen as data base arrangement, use by positioning chiefs,
which supports the generation of learning & grant its compromise into the association. These
structures are each now & over worn to look at active composed in order and authorize overseers
to broaden the possible effect of their decision into what's to approach (Staehr et. al., 2012).
8

Examples of DSS:
Group choice Support Systems (GDSS), Computer Supported Co-usable work (CSCW), Co-
ordinations structures, and Money associated arrangement structures.
The role of DSS:
Encourage badly prepared or semi-prepared choice.
Include investigative and additionally representing limit.
Utilized by progressively higher managerial dimensions.
Executives Information Systems
Executives Information Systems are key dimension information structures that are established at
the maximum end of the Pyramid. They assist official & ranking directors investigate the world
in which the organization facility, to distinguish lengthy pull patterns, & to design correct
approaches.
Examples of EIS
Executive Information Systems will, as a rule, be astoundingly particularized and are much of
the time extraordinarily made for a particular client gathering; regardless, different off the rack
EIS groups do survive and various endeavour level systems offer a customizable EIS unit
(Galliers & Leidner, 2014).
The role of EIS:
Are anxious regarding usability
Is concerned regarding expecting what's headed for
Are sufficiency agreed
9
Group choice Support Systems (GDSS), Computer Supported Co-usable work (CSCW), Co-
ordinations structures, and Money associated arrangement structures.
The role of DSS:
Encourage badly prepared or semi-prepared choice.
Include investigative and additionally representing limit.
Utilized by progressively higher managerial dimensions.
Executives Information Systems
Executives Information Systems are key dimension information structures that are established at
the maximum end of the Pyramid. They assist official & ranking directors investigate the world
in which the organization facility, to distinguish lengthy pull patterns, & to design correct
approaches.
Examples of EIS
Executive Information Systems will, as a rule, be astoundingly particularized and are much of
the time extraordinarily made for a particular client gathering; regardless, different off the rack
EIS groups do survive and various endeavour level systems offer a customizable EIS unit
(Galliers & Leidner, 2014).
The role of EIS:
Are anxious regarding usability
Is concerned regarding expecting what's headed for
Are sufficiency agreed
9
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Some examples area point by point posting of most of your budgetary trades; a GPS made plot of
where you voyaged; a summary of all the web watches out for you visited and the nuances of
every request you began the web; a posting of all your crucial signs, for instance, circulatory
strain and heartbeat.
One may argue that the circumstance simply depicted is the same as the ethical issues rotating
around the creation, access, and control of any essential need of life. In the event that one
gathering has the benefit of the elite generation, get to, or potentially control of some normal
asset, at that point that by need forbids others from utilizing this asset without the assent of the
restrictive proprietor (Staehr et. al., 2012).
10
where you voyaged; a summary of all the web watches out for you visited and the nuances of
every request you began the web; a posting of all your crucial signs, for instance, circulatory
strain and heartbeat.
One may argue that the circumstance simply depicted is the same as the ethical issues rotating
around the creation, access, and control of any essential need of life. In the event that one
gathering has the benefit of the elite generation, get to, or potentially control of some normal
asset, at that point that by need forbids others from utilizing this asset without the assent of the
restrictive proprietor (Staehr et. al., 2012).
10
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Task 2 B & C
ERP Systems
“Enterprise Resource Planning (ERP) frameworks organize internal and outside management
information over a whole organization. ERP frameworks mechanize this movement with an
included encoding application. Their inspiration is to persuade the flow of data between all
industry ability within the limits of the connection and arrangement with the associations with
external partners."
ERP game strategy can be prepared in various ways—through the proportion of the course of
action or the small piece of the common production of the supplier; by the particular
perpendicular industry that the structure is planned to help; or as demonstrated by the
advancement arrange it continues consecutively on (Nour & Mouakket, 2013).
Uses and Functions
Stock administration: Also known as material administration, stock modules help with
estimating stock targets, institutionalizing recharges, and following things in your association
with sequential numbers.
Deals and Marketing: These modules handle deals work processes, extending from request and
statements to deals arranges and invoicing. With further developed executions, it's likewise
conceivable to follow shipments and coordinate assessment rules.
Assembling: Also alluded to as Production or Engineering, this module plans to make
fabricating progressively proficient. It is incorporated with SCM and stock modules.
Client Relationship Management (CRM): This module plans to improve client administration
and benefit per capita.
E-Commerce business: This module incorporates the board of numerous online deals channels
with different regions of your ERP (Ha &Ahn, 2014).
11
ERP Systems
“Enterprise Resource Planning (ERP) frameworks organize internal and outside management
information over a whole organization. ERP frameworks mechanize this movement with an
included encoding application. Their inspiration is to persuade the flow of data between all
industry ability within the limits of the connection and arrangement with the associations with
external partners."
ERP game strategy can be prepared in various ways—through the proportion of the course of
action or the small piece of the common production of the supplier; by the particular
perpendicular industry that the structure is planned to help; or as demonstrated by the
advancement arrange it continues consecutively on (Nour & Mouakket, 2013).
Uses and Functions
Stock administration: Also known as material administration, stock modules help with
estimating stock targets, institutionalizing recharges, and following things in your association
with sequential numbers.
Deals and Marketing: These modules handle deals work processes, extending from request and
statements to deals arranges and invoicing. With further developed executions, it's likewise
conceivable to follow shipments and coordinate assessment rules.
Assembling: Also alluded to as Production or Engineering, this module plans to make
fabricating progressively proficient. It is incorporated with SCM and stock modules.
Client Relationship Management (CRM): This module plans to improve client administration
and benefit per capita.
E-Commerce business: This module incorporates the board of numerous online deals channels
with different regions of your ERP (Ha &Ahn, 2014).
11

Benefits of ERP Systems
ERP frameworks are broadly utilized by associations all things considered and works in light of
the fact that their potential advantages are excessively huge to disregard. The benefits that an
ERP framework can convey to associations come from the framework's capacity to defeat the
wasteful aspects of free data frameworks. The benefits are:
Time and cost decrease of business forms.
Faster exchange handling utilizing normal information.
Improved operational execution (for example decreases in overabundance stock and
records receivable).
Enhanced production network the board (linkages with providers and clients) (Ha &Ahn,
2014).
Implementation of ERP Systems
The implementation of an association will in general decrease amid the usage. This decrease is
because of challenges that workers frequently have in receiving the new framework and better
approaches for business handling. The execution task will likewise make diversions workers,
who still need to play out their everyday undertakings while taking an interest in the task. The
decrease of the authoritative execution is just a brief stage and if the new framework is
appropriately used, the association can rapidly turn out to be more productive than before the
ERP implementation.
The fundamental reason why organizations exist in any case is to make a benefit. Normally, at
the point when an association makes a noteworthy venture like actualizing an ERP framework,
they are keen on making more benefits through the framework. As we probably are aware,
benefits must be expanded by diminishing expenses or expanding incomes (Nour & Mouakket,
2013). The real commitment of an ERP framework is improved data quality in different angles,
for example, accessibility, openness, precision, and convenience. The improved nature of data
influences the basic leadership forms and practical activities of an organization. These benefits
12
ERP frameworks are broadly utilized by associations all things considered and works in light of
the fact that their potential advantages are excessively huge to disregard. The benefits that an
ERP framework can convey to associations come from the framework's capacity to defeat the
wasteful aspects of free data frameworks. The benefits are:
Time and cost decrease of business forms.
Faster exchange handling utilizing normal information.
Improved operational execution (for example decreases in overabundance stock and
records receivable).
Enhanced production network the board (linkages with providers and clients) (Ha &Ahn,
2014).
Implementation of ERP Systems
The implementation of an association will in general decrease amid the usage. This decrease is
because of challenges that workers frequently have in receiving the new framework and better
approaches for business handling. The execution task will likewise make diversions workers,
who still need to play out their everyday undertakings while taking an interest in the task. The
decrease of the authoritative execution is just a brief stage and if the new framework is
appropriately used, the association can rapidly turn out to be more productive than before the
ERP implementation.
The fundamental reason why organizations exist in any case is to make a benefit. Normally, at
the point when an association makes a noteworthy venture like actualizing an ERP framework,
they are keen on making more benefits through the framework. As we probably are aware,
benefits must be expanded by diminishing expenses or expanding incomes (Nour & Mouakket,
2013). The real commitment of an ERP framework is improved data quality in different angles,
for example, accessibility, openness, precision, and convenience. The improved nature of data
influences the basic leadership forms and practical activities of an organization. These benefits
12
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