Management Information Systems for Business: A Comprehensive Report

This report examines the crucial role of Management Information Systems (MIS) within the context of Go Global Limited, focusing on its influence on business strategy, global operations, and e-commerce. The report delves into the significance of information systems in developing business strategies, achieving competitive advantages, and navigating the unique features of e-commerce. It explores the transformative impact of information technology on businesses, including the use of emerging technologies and the management of information systems infrastructure. Furthermore, the report addresses critical social, ethical, and security issues related to information systems, providing a comprehensive overview of the challenges and opportunities in the field of MIS.

Running head: Management Information Systems for Business
Management Information Systems for Business
Name of the Student
Name of the University
Author’s Note

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Management Information Systems for Business
Table of Contents
Introduction......................................................................................................................................4
Task 1...............................................................................................................................................4
Section 1..........................................................................................................................................4
1. Role of Information system and technology................................................................................4
Use of Information System in global context..............................................................................6
Role of information system in developing business strategy......................................................6
Information systems contributing to achieve competitive advantage..........................................7
Unique features of e-commerce...................................................................................................8
Section 2: Impact on a business of information technology............................................................9
Role of information systems and technologies in transforming businesses................................9
Role of information system in global e-business.......................................................................10
Impact of internet technology, e-commerce, and social media on traditional business models12
Task 2.............................................................................................................................................15
Section 1........................................................................................................................................15
Key components of an effective information technology infrastructure...................................15
Reasons for building effective information systems.................................................................16
Impact of key emerging information technologies on business performance...........................17
Section 2: Building and managing effective information system..................................................18
Managing information system...................................................................................................18

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Management Information Systems for Business
Challenges in developing global information system................................................................19
A business can develop structures for global information support systems..............................20
Section 3........................................................................................................................................21
Social, Ethical and Security issues............................................................................................21
Security risks involved in information system..........................................................................22
Evaluate tools and technologies for the protection of information systems security................23
Conclusion.....................................................................................................................................23
References......................................................................................................................................25

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Management Information Systems for Business
Introduction
Most of the organizations in different sectors including commerce, non-profit and
government are now dependent on their information system. Digital services have been
published by various government and public organizations. Digitization has been helping in
developing various services and network in organizations.
This report is based on the impact of the information system on Go Global Limited. This
report has been focused on identifying role of IS in developing global strategy and business
strategy at e-commerce. The role of IS on global e-business has been discussed in the report. The
importance of information system in enhancing performance of business of Go Global Limited
has been discussed in the report. Various social, ethical and security issues related to business
have been analyzed in the report.
Task 1
Section 1
1. Role of Information system and technology
Management Information System has been has been referred to as Information
Management Systems that is a planned system for helping managers to take decision by
acknowledging related information. Management Information System can be supported by
corporate databases that might include data generated by transacting processes (Hammer 2015).
Every organization need to take decision related to several challenges and issues on a weekly or
monthly basis for gathering information. The relationship between MIS and management of
company has been an important aspect for development of company in the market. In this

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Management Information Systems for Business
context, Go Global Limited has been suffering with improper relationship between management
of company and MIS. The below figure describes about relationship between MIS and
management of company in the market.
Figure 1: The MIS-company management relationship
(Source: Van De Walle, Turoff and Hiltz 2014)
The environment has been represented at top of the figure, the company management has
been represented in central section and MIS has been represented at bottom section (Nicholas
and Steyn 2017). Management used to send information to MIS that are processed by
information processors. The database is present for collection all information from accounts
information system and incorporate data from environment.

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Management Information Systems for Business
Use of Information System in global context
Information system has been focusing on the enhancing operations and management
system of organizations at global context. Until 1990, before the adoption of personal computers
and internet, data processing and management had been done manually. The focus has been fixed
on saving files and documents in databases. Communications have been dine using both internal
and external media all over the world. The arrival of internet era in 21st century has created a
great boom in the management of data and information in organizations (Ismail and King 2014).
In recent world, companies used to maintain their data and information over internet databases.
This has been helping in fast access to data and information. The global information system
market has seen constant demand for several businesses for global relations, information systems
and controlling operations. Several companies including Go Global Limited has been looking for
implementation of management information system in their operations. This might help in
connecting with global companies and increase their businesses all over the world.
Role of information system in developing business strategy
Information system have been playing an important role in developing business strategy.
Information system has helped in appropriate use of data and information, assisting with various
compliance and reducing workload over employees. Information system has been helping in
creating sophisticated databases that can help in containing all data and information of the
company (Stair and Reynolds 2017). Traditionally, companies used to manually save their data
and files in hard copy formats. Therefore, access to specific data and information had been
complex. Therefore, use of information system in the business organization has been helping in
simplifying data search and access. Therefore, Go Global Limited can develop their business

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Management Information Systems for Business
strategy using information. These systems can also integrate information from different sources
inside and outside of the company by updating several performance competencies.
Information system also assists in decision making system of the company. The long-
term success of the company directly depends on strategic plans prepared by the company
(Abbasi, Sarker and Chiang 2016). Go Global Limited might be benefited by use of the
information system in developing their business strategy and develop their business in the
market. These systems helps in decision making by using different information in market
analysis and analyze strategic decision.
Information system has been providing huge number of ethics added-systems in
company. For example, Go Global Limited can integrate IS with manufacturing cycle for
enduring output produced compiles with requirements in several management standards.
Therefore, adoption of information system provides controls to processes of employee and
eliminate unauthorized users form the system. Therefore, it also helps in enhancing security of
data and information in the system.
Information systems contributing to achieve competitive advantage
Achieving competitive strategies have been a critical task for an organization.
Competitive advantages have been focused on product and services of company that offers
higher value that their competitors in the market. Open innovation strategy has been adopted by
many most innovative companies in the world. For example, 3M has been very successful in
developing smart products via its open innovation approach-10,000 R &D people in 73 locations
from 63 full-scale operating businesses across dozens of industries work together as well as
working with large number of external partners via 300 joint programs and customers via 30
customer technology centers around the world. Other examples are the most innovative firms

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Management Information Systems for Business
identified in the 2010 & 2011 Global Innovation 1000 study (reported in Jaruzelski & Dehoff
2011 and Jaruzelski, Loehr & Holman 2012 respectively) (such as in 2010 Apple (invested US$
1,782 million/ 2.7% sales revenue into R & D activities), Google (3,762 million/12.8%), 3M
(1,434 million/5.4%), and GE (3,939 million/2.6%); and in 2011 Apple (US$ 2.4 billion/2.2%),
Google (5.2 billion/13.6%), 3M (1.6 billion/5.3%), Samsung (9.0 billion/6.0%) are serious about
investing Information Systems for Competitive Advantages. There have been five competitive
strategies and role of information system in achieving those competitive strategies have been
discussed below:
Cost Leadership Strategy: Organization including Go Global Limited might use
information system for basically shift cost of doing business and reduce cost of business
processes by using online business to customer and business to business models.
Differentiation: Go Global Limited might use information system for developing
differentiated features for reducing competitors’ differentiation advantages using online live
chatting stem with customers for serving with their products and services.
Innovation: Go Global Limited might use information system for creating new innovative
products and services for developing niche market by radially automation in businesses (Braglia
and Frosolini 2014). This might help in reducing cost and time in the market.
Growth: Go Global System has been using information system for their growth in the
market using their domestic and international marketing strategies for various products and
services.

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Management Information Systems for Business
Strategic Alliance: The Company might use information system for creating and
enhancing relations with clients and customers using different platforms and application
including virtual companies’ information systems.
Unique features of e-commerce
There are various unique features of e-commerce:
Ubiquity: Ubiquity means it can be everywhere. Traditional business market has a
particular physical place in the market. However, e-commerce can be everywhere in the market.
It helps in reducing cognitive energy required for completing any tasks.
Global Reach: E-commerce businesses help in allowing business transactions all over the
world. Therefore, this has been more convenient than that of traditional offline physical
businesses (Cassidy 2016). The potential of e-commerce has been much more than that of
traditional business market.
Universal standards: E-commerce technologies has technical standard of the internet that
can be legal at any part of the world. These standards generally affect market entry cost and
travailing cost of goods in market. Therefore, this can be reduced by using e-commerce platform.
Richness: E-commerce has been able to deliver audio, video, animation and billboards for
advertising and branding of products. Therefore, this has been an important feature of e-
commerce.
Information Density: The density of data and information over internet has been
increased gradually (Chang 2016). Therefore, there is a huge amount of data and information
available over the internet. The e-commerce technology has been able to reach out a huge
number of customers over the internet.

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Section 2: Impact on a business of information technology
Role of information systems and technologies in transforming businesses
Innovation has been a key to success in the digital age. The path of innovation include
doing something different and smarter than others. In recent years, digital marketing, social
networking and cloud computing are examples of change that came from technology.
Information system has been a great boom for the business organization in the digital age.
Technological aspect of information handling has been maintained under management
information system. This system has been helping in providing tools for solving complex
problems and scalability plan in the business.
Go Global Limited has been able to maintain their database and other files for promoting
their services and products in the market. Information system has been helping in creating
sophisticated databases that can help in containing all data and information of the company (Stair
and Reynolds 2017). Traditionally, companies used to manually save their data and files in hard
copy formats. Therefore, access to specific data and information had been complex. Information
system has been helping business in making fully digitalized. Go Global Limited has been
concentrating on making their operations over digital platform that might reduce complexities in
their business (Dwivedi et al. 2015). Management of operations in the Go Global Limited has
been achieving operational excellence by the use of information system. For example, Walmart
Inc. Retail Link system has been helping suppliers to store for superior replacement system.
Walmart has been able to integrate their business operation into information systems.
Information technology has been helping in enabling new tools, products and services of various
organization. For example, Apple’s iPod, iTunes, iPhone, iPad, Google’s Android OS and
Netflix. These products and services have been helping customers in various purposes.

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Management Information Systems for Business
Information systems have been helping in serving customers by returning policy and raising
revenues and profits for business organizations. For example, High-end hotels have been
tracking customer preferences by using computers and monitoring their customized environment.
Information systems have been creating intimacy with suppliers by allowing them to provide
vital inputs at lower cost (Hair et al. 2014). For example, J.C. Penney’s information system used
to link sales records to contract manufacturer.
Role of information system in global e-business
Information technology and system have been accepted by various companies worldwide.
It has been responsible for business growth at global context. The growth of internet has been
creating several opportunities for several business organization in the market. Internet has helps
in reducing several costs to companies in the market. It has readily reduced marketing and
advertising costs of companies in the market. The use of various platforms have been helping in
marketing and advertising products and services of companies in the market (Galliers and
Leidner 2014). The use if the information system has been helping in maintaining keen approach
to the development of the company in the market. In this case, Go Global Limited has been
facing difficulties in maintaining their values and brand image in the market. Therefore, there is
keen requirement of integration of manager to information system in the company. The
Company has been looking for integrating information system in the operations.
World Regions Population (2012) % of population % of continents
Africa 1.073.380 15.6 7.0
Asia 3.922.067 27.5 44.8
Europe 820.918 63.2 21.5
Near East 223.608 40.2 3.7

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North America 348.280 78.6 11.4
Latin America 593.689 42.9 10.6
Oceania/ Australia 35.904 67.6 1.0
Total world 7.017.847 34.3 100.0
Table 1: Use of Internet in the world and population statistics June, 2012
(Source: Goes 2014)
Figure 2: Internet users in the World
(Source: Goes 2014)
The above figure reflects about the use of internet all over the word. There has been
increase in the internet users with time. According to the above data, there had been more than 3
billion internet users all over the world in 2014. Therefore, it constitute a percentage of 42.3% of
total world population. Therefore, use of the internet has been covering almost half of the world.
Information system has given rise to e-business concept. E-business refers to doing business over
the internet. There are various companies that have been successful over doing e-business. For