Analysis of IT Systems and Projects Management: A Report

This report critically analyzes the significance of project management systems within an organization, using the "Denver International Airport Baggage Handling System" case study as a focal point. It explores the issues encountered, such as underestimating project complexity and inadequate planning, which led to project failures. The report then examines the role of information technology in project management, emphasizing its utility in data storage, performance enhancement, and design development. Furthermore, it delves into the concept of triple constraints—time, scope, and cost—illustrating how these constraints impact project execution through various examples. The analysis provides insights into effective project management strategies and the importance of integrating these elements for successful project outcomes.

Management of IT Systems and Projects
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Management of IT Systems and Projects
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Table of Contents
Introduction......................................................................................................................................3
Issues of project management in the case study..............................................................................3
Information technology in project management..............................................................................3
Triple constraints.............................................................................................................................4
References........................................................................................................................................5

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Introduction
The purpose of this report is to critically analyze the importance of project management system
in an organization. This will be based on a case study, “Denver International Airport Baggage
Handling System – An illustration of ineffectual decision making.” The report will also consider
other illustration of a projected management system using the concept of triple constraints.
Typically, project management refers to a process of organizing ideas, resources, decisions, and
strategies so as to achieve goals and objectives set by management (Dann & Dann, 2007 p.56).
Some of the requirements in project management include skilled human resources, proper time
management, materials and ability to meet costs in a project. If all these factors are integrated,
then goals and objectives of a project will be achieved.
Issues of Project Management in the Case Study
From the case study, the company was using information technology to facilitate baggage
handling. The company was among the first to use information technology in project
management. However, it was not possible to meet the objectives due to several constraints that
took place in the course of project execution. First, Denver underestimated the complexity of
their project. This was a bad move the company made at that time. Any project needs to be
executed without underestimating the requirements (Reece & Walker, 2007 p.78). It is very
important to ensure the process is scheduled extensively to avoid delays and other constraints.
Second, Denver failed to incorporate proper planning systems when changing strategies. For that
reason, the company could not succeed in the project. Planning is key to any project. Without
proper skills in project management, many companies end up making inconsistent decisions
(Cocca & Alberti, 2012 p.186-200). This affects the strategies used in project execution.
Therefore, it is important to use proper projects management skills so as to make viable decisions
on what needs to be done.
Information Technology in Project Management
Denver used information technology that failed to deliver the core purpose of the project. For
that reason, we formulate how technology can be applied in project management. First,
information technology enhances storage and recovery of huge quantities of information and data
regarding the project. Denver should have applied information technology to retrieve relevant
data. Thus, the company would have managed to reduce risks in the project.

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Again, information technology is used in project management to improve the performance of the
project as well as a gain competitive advantage. This technology is also very applicable to
developing project designs (Dann & Dann, 2007 p.56). Denver should have used this technology
to come up with unique designs for handling baggage. In addition, information technology
applies different project management software to facilitate execution of complex phases in
project execution process. In this case study, the company underestimated the complexity of the
project. Use of project management software would have enabled the company to execute
complex tasks.
Triple Constraints
In this section, we consider the importance of using various examples of triple constraints in
project management. It is important to note that all projects are carried out using certain
constraints. Typically, these constraints relate to time, scope and cost (Dann & Dann, 2004 p.34).
They are called triple constraints. First, we consider cost. A proper budget is required in order to
execute the project successfully. This facilitates proper delivery of new product or service as per
the objectives of the project. For example, costs may go beyond the budget of a project if more
workers are added. For example, an automobile engineering project was shut down when the
costs exceeded the budget. This was attributed to the low quality produced by the company.
Again, we consider time as part of triple constraints. If you reduce the time for a project, it is
important to reduce the scope of the project (Fletcher, 2012 p.98). You will be forced to increase
the costs. For example, a company producing new mobile handset was to meet customers
demand on delivery time. The company was forced to increase more workers so as to meet the
schedule set by customers.
Lastly, we consider scope. The scope of a project needs to be defined before executing a project.
When the scope is increased, it is also important to increase time and cost (Daft, 2015 p.56). For
example, a software development company was asked by customers to increase some features.
The company was forced to increase delivery time and other costs.

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References
Cocca, P., & Alberti, M. (2012) “A framework to assess performance measurement systems in
SMEs” International Journal of Productivity and Performance Management, 59(2), pp: 186-200.
Daft, R.L. (2015) Management South-Western College Pub.
Dann, S., & Dann, S. (2004) Strategic Internet marketing Brisbane: John Wiley & Sons.
Dann, S., & Dann, S. (2007) Competitive marketing strategy French’s Forest, NSW: Pearson
Education.
Fletcher, F. (2012) Business Problem Solving Routledge.
Reece, I. & Walker, S. (2007) Teaching, training & learning: a practical guide. 6th ed. London:
Business Education Publishers Limited.