This report delves into the distinct roles of leaders and managers, highlighting their characteristics and comparing their functions within an organization. The report examines how leadership and management principles apply in diverse situational contexts, supported by various theories and models like situational, systems, and contingency leadership. A case study of Ilford-on-Sea Limited is used to illustrate these concepts. Furthermore, the report explores key approaches to operations management, emphasizing the roles of leaders and managers in achieving business objectives. It also assesses the impact of the business environment on operational management and decision-making processes. The report provides a comprehensive overview of leadership, management, and operational strategies, supported by relevant theories and real-world examples.
![[object Object]](/_next/static/media/star-bottom.7253800d.svg)
