BSBMGT605 Report: Leadership Across Organizations and Management

This report, prepared for a leadership and management course, analyzes various aspects of leadership within an organization, using a case study of Max Lionel Realty. It begins with an incident report detailing a workplace accident, followed by a risk assessment and an action/implementation plan to address identified hazards. The report includes a budget and a communication plan outlining strategies for internal and external communication. It further details roles and responsibilities, a workshop session, and a budget for team building. Finally, the report concludes with a reflection on the student's leadership style, a professional development plan, and a third-party report. The assignment demonstrates the practical application of leadership principles in managing workplace safety, communication, and team dynamics, and aligns with the BSBMGT605 unit requirements.

Running head: MANAGEMENT
Leadership across organizations
Name of the student:
Name of the university:
Author note:

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Contents
Assignment task 1......................................................................................................................2
Incident report........................................................................................................................2
Risk assessment......................................................................................................................2
Assignment task 2......................................................................................................................3
Action/implementation plan...................................................................................................3
Budget....................................................................................................................................4
Communication plan..............................................................................................................4
Meeting session......................................................................................................................5
Assignment task 3......................................................................................................................8
Roles and responsibilities.......................................................................................................8
Budget....................................................................................................................................8
Workshop notes......................................................................................................................9
Assignment task 4....................................................................................................................10
Reflection on leadership style..............................................................................................10
Bibliography.............................................................................................................................13

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Assignment task 1
Incident report
Basic facts:
Time: 10:30 AM (approx.)
Date: 10th Feb 2020
Location: Staircase leading to the commercial office of Lionel Max Realty
Name: _________________
ID number: _______________________
Other members present: One of the agents
General nature of the incident: After the agent reported the incident verbally to the
Commercial Realty Manager, the Operations General Manager was called for handling the
situation.
Description: In a hurry to reach the office, a client fell down from the staircase of the
emergency exit. She was admitted to the Royal Women’s Hospital on account of wrist
breakage. Upon investigation, it was found that there was some kind of slippery substance
on the stairs, which compelled the client to fell down. Surveys also indicated that one of
the agents noticed about a strange odour. According to some of the arguments of the
managers, failures regarding towards tackling the responsibilities have led to such
instances.
I also interviewed the HR manager, who has indulged into a contract between the lawyer
and Office of the Human Rights Ombudsman.
I also noted the statements of the victimised client, who has threatened to sue the manager
of Max Lionel Realty for irresponsible attitude towards the workplace hazards.
After taking all of the claims and arguments, I intend to meet the statutory bodies of law
for gaining an insight into the relevant legislative parameter, which can be applied for
providing justice to the victim (client).
Risk assessment
Risk Impact Severity
index
Persons
responsible
Evaluation Mitigation Supporting
documents
Slipping
from the
stairs
Physical
injuries
51-95% Cleaning
staffs
Risks and
hazards like
slipping
leads to
physical
injuries,
which are
to be
supported
Supervision
of the
works of
the staffs
Declaration
from the
hospital,
approvals,
risk
register

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with
relevant
legislations
like
Workplace
Health and
Safety Act
(1974)
 (Refer to the attached PPT)
Assignment task 2
Action/implementation plan
Item Milestone date Responsibility
Work health and safety
management system 2 months
Senior Operations
Manager
Workplace health and safety
policy 1 month
Senior Operations
manager, HR manager
Review of the workplace health
and safety procedures 1 months
Senior Operations
manager, HR managers,
board of directors
Compliance with the legislations 1.5 months
Statutory bodies of law,
Senior operations
manager

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Budget
Income Amount ($)
Commission and fees from
the clients
2566
Investment 1567
COGS 150,413
Total 3982,587 (gross profit)
Expenses Amount ($)
Wage 1567,890
Consultancy fees 50000
Social media marketing 42000
Accommodation and travel 55500
Premises 250000
Capital expenditure 120000
Office supplies 65068
Total 2,150,458
Signature: __________________________
Communication plan
What Who Purpose When/frequency Type/methods
Initiation
Senior operations
manager
Briefing about the
strategic direction
and goals After one quarter Meeting.
meeting
Distribute Team leader
Collect feedback on
the initiation plan
Prior to the initiation
of the work
breakdown structure
Meeting, online
conferences
project
initiation
plan
.

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Project Board of directors
Adding flexibility
towards combating
workplace hazards
After the annual
evaluation and audit Meeting, sessions
kick-off
Status
Board of directors,
Project Manager and
Senior Operations
Manager
Assessing the
effectiveness of the
proposed strategies
in terms of
accomplishing the
identified and
specified objectives
At the end of each
quarter Audit, reviews
reports
Meeting session
Good morning to all of you present here. Today, we have gathered to discuss on the
planning towards employment of the participative management style in the operations for
enhancing the mutual understanding. With the mission of yielding high investment returns,
we need to aim at reduction of the workplace hazards and risks to a noticeable percentage.
You all must have heard the incident of the client, which forms the basis behind this
meeting.
Let me brief you first about the budget and the constraints for enhancing the management

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of the constraints. In this context, I would like to project the objective of increasing the
revenues by 20% in the third quarter. For this, the essential resources would be total
income, income of the agents and incomes generated from the investments made by the
clients and customers. You would be surprised to note that the activities planned in this
direction are investigating the resource needs, number of agents for the resources and the
guarantee to comply with the policies and procedures. All of you would be circulated the
budget plan followed by a discussion sessions, which would result in clarification of doubts
and gaining feedbacks for the proposed assumptions. The session would be chaired by the
board of directors, which would act assistance in attaining approvals.
Frequency would be maintained for conducting assessments, audits and reviews, which
would maintain relevancy in the operations and identified goals and objectives. To your
kind attention, the members of statutory bodies of law would be involved in the meetings
and sessions, which would be effective for examining whether the operations are in
accordance to the plans, policies and procedures. In this context, I can mention about the
communication plan, which revolves around social media and offshore marketing, which
would expand the scope and arena of the business of Max Lionel Realty. Notice and emails
would be sent to the employees to disseminate the essential information regarding the
business and its management. On the contrary, in case of fulfilling the needs of the clients
and the external groups, offshore marketing would be used for transferring the essential
business requirements from the internal environment to the external environment.
Now, I would like to draw your attention towards the risk management plan, which
revolves around detecting the risk and its intensity for planning the mitigation strategies.
Change management strategies would be a central doctrine in terms of aligning the
operations with that of the identified and specified objectives. Theoretical framework
would be used for delving deeper into the ways in which the operations relates to the

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generation of the good practices for fulfilling the needs, demands and requirements of the
clients and customers. I can take the specific example of the scientific management theory,
3c model, which would help us in assessing the effectiveness of the strategies in terms of
enhancing the stability in the relationship with the clients and customers. I need to gain the
assistance of the board panel through the reference of the audits regarding the revision of
the ethical standards and protocols, which would be effective for standardizing the
workplace behaviour.
One of the implementation activities is the consultation with the managers, which would
enhance the awareness of the board panel in terms of maintaining relevancy and
authenticity in the process of formulating the strategies and action plans. In this context, I
would like to highlight that the risk register needs to be kept handy, so that references can
be drawn while planning for the possible actions towards mitigating the intensity.
This is all for my part. Now, I would like to entertain the questions regarding the plans and
strategies. Let me make it very clear that your valuable suggestions would be used for
making improvements in the standards and quality of the business management in the
workplace of Max Lionel Realty. Apart from this, training needs would be assessed for
gaining an insight into the areas of workplace health and safety, which needs to be
modified for providing a safe and congenial workplace environment to the employees.
The prepared drafts would be forwarded to the board panel for enhancing their awareness.
Their signed approval would be collected for proceeding with the finalization of the
budget, which would be followed by the task allocation and work breakdown structure.
The minutes of the meeting would be uploaded on the website for enhancing the
convenience of the employees towards the requirements. You all are at liberty to drop your
valuable suggestions regarding improving the management of the workplace health and
safety in the workplace.

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Assignment task 3
Roles and responsibilities
Role Names Responsibilities Signature
Finance manager  Make plans
for
increasing
revenues
through sales
demand
forecasting
graph
 Chalk out
plans for
reducing
direct and
indirect
operations
costs
HR manager  Involve the
workers in
the sessions
regarding
strategic
direction
Senior operations
manager
 Conduct
audits,
reviews and
evaluation of
the plans,
strategies
regarding
risks,
legislations
Budget
Project Name:
Income
Commission from the managers 120,000 $
Investments 50,000$
Total 1,70,000
Expenditure
Training rooms 30000 $
Study materials 25000$

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Projector 15000$
Total 70000 $
Workshop notes
Ethical code of conduct is essential for standardizing the behavioural protocols, which the
employees need to adhere. In this context, Kouziokas, (2016) states that mention can be made
of the deontological theories, which would be effective for undertaking the decisions based
on the consequences. The leadership style, which is most relevant in this case is that of
transformative and transactional, which would help in mapping the journey of Max Lionel
Realty business from the initiation till the current stage. The legislative applicable in this
context is that of the Workplace Health and Safety Act (1974), which would contribute
towards the provision of safe and congenial working environment to the employees, resulting
in the enhancement of the productivity (Ansoff et al., 2018). Sessions are effective for
providing support to the team members regarding performing the tasks according to the
requirements. In this context, training would be a planned and reasoned action for enhancing
the awareness of the employees about the objectives. The concepts included in the training
would be design thinking, fishbone diagrams, 8Ps and flow charts, which would help the
employees to assess the consequences of the actions planned.
The managers would be entrusted with the responsibility to ensure mass participation
in the training programs. Sessions would result in conflicts, which needs to be managed
through effective negotiation means. Counselling sessions can be fruitful option for averting
such conflicts, indicating the preservation of the stability in the relationship with the clients
and customers. This approach is also effective for retaining the prospective clients to enhance
the sales revenue and profit margin (Kotler et al., 2018). In case of the training, the leadership
style would be transactional, as the essential skills, knowledge and expertise would be
transferred from the managers and seniors to the employees.

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Assignment task 4
Reflection on leadership style
My leadership style is that of strategic, which helps me to organize the activities
according to the priority. Once I receive tasks, I set routines, which assists me to maintain the
balance in the actions. After setting the routines, I discuss it with the seniors and project
managers to ensure whether they are appropriate for accomplishing the goals and objectives.
Within this style, I can accommodate the style of transactional, as I indulge in discussions
with the seniors for clarifying the doubts regarding exposing the performance according to
the requirements. Based on these issues, I can develop a personal development plan.
Time Personal goals Professional goals
Next 12 months Improve communication
skills
Improve self-organizational
skills
Improve project
management skills
Next 5 years Attending training on
project management
Attending spoken English
classes
Improve adjustability skills
Improve problem solving
skills and approach towards
dealing with the problems
Strengths and weakness
Time Personal goals Professional goals
Next 5 years Improvements in
presentation skills
Improvements in
approaching tasks
Gaps and barriers
Time Personal goals Professional goals
Next 5 years Reduce information gaps Gain knowledge about the
change in systems, new

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service skills, progressions
of the roles
Professional development and networking activities
Gap Development
activity
Details objective Timeframe Cost
Improper
communication
skills
Attend
spoken
English
classes and
training
Universities,
TOEFL
To improvise
on the
communication
skills for
enhancing
personality
6 months 30000$
Improper
project
management
skills
Project
Management
Guide Book
of
Knowledge
Management
courses
To gain critical
thinking skills
and abilities
3 months 10000$
Third party report
Name of observer: _______________________________________________________
Position: _______________________________________________________________
Contact details
Skills Description of demonstrated
skill/knowledge
Interpersonal skills Clarity in expression
Networking skills Slow in transactions of the commands to
outsource the information
Business ethics Improper approach towards handling the
workplace hazards
Participation in continuous improvements
and developments
Medium