Leadership and Management Strategies for South Bank Centre Report

This report provides an in-depth analysis of leadership and management practices at the South Bank Centre. It begins with an introduction to the organization's structure, followed by a detailed examination of the roles of managers and leaders, highlighting their differences and interconnectedness. The report then explores various leadership styles, such as autocratic and democratic approaches, and their application in different market scenarios. It delves into the strengths and weaknesses of situational, system, and contingency leadership theories, offering insights into their practical application. The report concludes with recommendations for future improvements, aiming to enhance the effectiveness of leadership and management within the South Bank Centre. The report also includes different roles of leaders and managers and how to tackle different situations with the help of theories and concepts.

Management
And
Operations

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1. Introduction of chose organisation structure...........................................................................1
2. Roles of manager and leader and differences.........................................................................1
3. Different roles of leadership and management as per the situation........................................3
4. Strength and weakness of different approaches......................................................................4
5. Impact on the organisation and recommendations for future improvements..........................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Management and Operation both are essential for any organisation to execute different
business activities. The management of the organisation is linked with the proper plans,
coordinating, organising and controlling the several activity (Campbell, 2017). To conduct
several operations require to become part of various task in continuous procedure. Thus, the
term of management and operation is important to arranging the activities of business through
internal procedure,, application and infrastructure within business. The report based on the south
bank, UK which is situated on River Thames. This report define different roles of leader and
manager and how to tackle different situation with the help of theories and concepts.
TASK 1
1. Introduction of chose organisation structure
South bank Centre is the largest arts centre of UK and consist of UK's top five visitor
attractions. It was situated about 17 acres site which is midst of the London's most vibrant
cultural quarter on the south bank of the Thames. The company is consisting three main
performance venue with the help of Hayward gallery. There are coming several visitors for see
arts and over two thousand paid performance of music, dance and literature on the stage every
year. It was opened in 1 may 1951 about 68 years ago.
2. Roles of manager and leader and differences
Leader: A leader is a person who is leading a group of people and influence to
individuals by their reviews. They are setting clear vision and mission according to that direct
them. The leader of South bank motivate to people regarding to work to achieve business goals
with full efforts (Imanudin, Armanto and Susanto, 2019).
Role of leader Problem solving: The leader is taking responsibility of a team and focus on every
member performance. If they are facing any problem during to task that time solve it
effectively. The leader of South Bank engage with employees and ask for a problem to
improve their performance. Motivator: A leader have responsibility to aware for employees and time to time motivate
them regarding to performance. If they feel low so provide reward and conduct activities
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that encourage them regarding to work. As a result they gain South Bank's aims and
objectives. Team Spirit: It is important role of a team leader to motivate every worker to work in a
team. It supports to enhance and develop the team spirit in between employees and makes
them understand through working in a team (Viveros Gunckel and et.al, 2016).
 Communication: A leader become platform for employees and management where they
communicate about the south bank's goals and objectives. The leader provide all
appropriate information to management regarding to staff member problem and issues.
Through the communication an organisation effectively set clear aims and objectives.
Manager:
A manager of a company is related with the individual who take responsibility to manage
all the business operations and activities. To achieve goals and objectives of company follow
proper plan and according to that follow the procedure to achieve business objectives. Thus, the
manager of South Bank apply plan successfully to meet with the higher level of growth and
success.
Roles of manager Planning: The director of South Bank is capable for making realistic strategies that will
serve as a guide to meet the goals and priorities. In this, the manager determines the basic
designs and timelines that will allow the future phases of the intention of working
through. Organising: In this function, the manager of South bank is answerable for management
that every activities conducting according to plan. If there is raising any problem
regarding to operation so manager look back and analysis every activities to follow plan
properly. Staffing: In this procedure staffing is related with recognising and putting the right
employee at right place and at the right time. The manager circulate work to employees
according to their skills and interest for the success of project (Nasri and et.al, 2017). Directing: In this act directing is linked with proper direction regarding to work. A
manager direct to employees how to do work in different situation and sort out the
problems without create dispute. Manager of South Bank lead to staff members give clear
idea regarding to work.
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 Controlling: It is major role that is required to play by the manager of South Bank.
During to project a manager focus on employee activities and control over the plans and
various activity is taken by the company. When any type of problem raise in the company
that will be cleared.
Differences between leader and manager
Basis Leaders Managers
Creation The leaders are responsible to set
the vision for an organisation that
helps to staff members how to and
what to do to achieve it.
The manager decided to goals and
objectives of the company and direct
to employees which goals keep on
priorities and how to attain in future.
Unique/ copy Leaders are different in the nature
because they are following different
style of leadership at work place
(Luo, Peng and Zhong, 2016).
Managers are not doing different and
copy & do what they have learned
from other peoples. They are also
following leadership style instead of
defined it.
Risk In the organisation leader take
responsibility for taking definite
risk to accomplish organisational
goals and objectives.
On the other hand manager hand
over the work to other people to
minimise work and control on the
risk factors effectively.
Builds
3. Different roles of leadership and management as per the situation
There are defined different situation when a manager and leader play different role
according to their capability such as:
Fast changing market: In present time business world fluctuated in nature and for this
need to keep on changing and modifying the organisational system and procedure. Such as the
South Bank is influenced by the social activities where involves customer trends and preferences.
Due to changes in art activities and open another new bank of art people attract for them. In this
situation the leader apply autocratic leadership style in order to take action quickly actions due to
taking interest into other arts centre without asking and taking suggestions from staff members.
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In this situation the manager play role to apply modification at work place and prepare different
strategy to attract people to arrive at arts centre .
Slow Changing Market: There are consisting those activities which were not take place
rapidly. These types of situation happen when external business does not affect by the different
factors and remain stable. Such as, there is economic stability in South Bank and country that
make chances to do modification in the arts centre and introduce new arts things to attract
people. In this situation a leader utilise democratic leadership style where meet with different
staff members to take their suggestions and feedback regarding to planning. In this situation a
manager play role make strong financial position to invest in the market due to stable economy
and provide chances to get higher returns.
4. Strength and weakness of different approaches
Theories and models of approach: To face these situation required to follow some
theories and approaches such as:
Situational leadership: The situational leadership is one where leader apply different style of
leadership and it based on the situation. Mostly organisation follow this style as per the
necessities. A leader can adopt this style as per the requirement in the South Bank. Under this
theory set common reason for the effective leadership style. The structure of this approach is set
by the life cycle theory of leadership. Due to attain of several style which is required by the
leader of South Bank to do work effectively (Rastegar, Fotuhi-Firuzabad and Zareipour, 2016).
There are following this style in this manner:
 Telling and directing: As per the situation a leader of South Bank will be answerable for
taking appropriate decision. After that inform the same to the individuals according to
work.
 Selling and coaching: To focus on the business activities required to a leader of South
Bank to involve in daily routine activity. The main decision take by the leader according
to input so for this required to staff members before the leader apply the decisions.
 Participating and Supporting: According to this style a leader of South Bank will work
on sharing and authorization more obligation to the staff members. For the final decision
lies with the participants only and a leader direct them accordingly.
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 Delegating to the employees: In this manner South Bank's leader is involved less and
workers themselves choose the selectable task as per the abilities and sustainability
(Shen and et.al, 2016).
Strength Weaknesses
The strength of the situational leadership style
that it works for longer time period and mostly
organisations are applied it every situation
because it is mainly work according to
situation. It offers training to staff members
and easy to understand. This style mainly
based on the practical activities (Zargar,
Samani and Haghighi, 2016).
It has limited assumptions and propositions
that supports them in justifying and follow
theoretical approach. It is difficult to define
that commitment is abstracted as per the
model.
System leadership: The particular approach developed by the Dr. Lan Macdonald in
order to ace several situation in which people work on several stages to increase productivity.
Through System leadership develop several models and strategy regarding to human in a
company, social procedure, create a system and establish good leadership. It is a type of
leadership where offers different tool in order to estimate different people behaviours as per that
activity. This system mainly plays significant role to develop applicable system and behave in
productive manner. In South Bank apply system leadership approach to increase quality of work
at several stages. It will provide set of tools to leader to make easy them to estimate people
behaviour in a company.
Strengths Weaknesses
The main strength of this approach to apply in
dynamic environment and take decision on the
basis of micro and macro atmosphere
(Davarpanah, Razmjoo and Mirshekari, 2018).
The weakness of system leadership to make
delay in decision making and always not
working in practical manner. This approach
directly apply on the issues that occur in the
enterprise.
Systematic leadership is based on the dynamic
and adaptive situation to leads it to select as
Through this approach does not recognised
interdependence and do not apply on the small
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per the necessities of atmosphere. types of organisations which are depended on
the assumptions. Most of the businesses are
big, critical or open system.
Contingency leadership: According to this theory a leader control on the situation and it
does not follow as per the situational leadership. As per the this style growth are not depend on
the skill of leader and line up with factors or situation to sort out current problem in effective
manner. This approach helpful to employees to maintain good orientation regarding to work and
motivate time to time. The particular theory of leadership influenced by modification and
prevailing situation both inside as well as both side in the business. South Bank apply this
approach as per staff member work and focus on the current situation to motivate them in the
dynamic atmosphere (Albrecht, and Dasigi, 2016).
Strengths Weakness
It provides better assessment and make simple
to recognise in which situation leader perform
effectively.
This approach not flexible it means, it does not
suitable according to situation so required to
replace it.
This approach work effectively when have
good relation with staff members so it become
important due to provide enough value foe
workers reviews.
It is working in subjective manner so increase
chances of incorrect analysis and increase
future circumstances.
This has broad bended the scope of leadership
through accenting the value of style of leader
as per the situation demand.
According to this style follow Least co-worker
(LPC) scale which is based on the subjective
activities. So organisation fall mid the situation
and does not get proper guidance as to which
type of leader you are.
5. Impact on the organisation and recommendations for future improvements
After analysis all the situation and apply appropriate leadership style and approach it is
understanding that a leader and a manager plays important role. Both are contributing to achieve
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organisational goals and objectives effectively. There are providing some recommendations and
improvement in the context of South bank such as:
 According to situation select appropriate style of leadership that fit in the situation and
sort out in appropriate manner.
 Manager of South Bank impact in positive manner because they represent the group's
interest and efforts for organization and self success.
 Leader can direct to team member in appropriate manner and guide how to achieve
organisational objectives and goals. They are motivating to staff members to make effort
and present effective performance in task.
 It is recommended that a manager and a leader do work together that supports to achieve
goals effectively and apply proper strategy.
CONCLUSION
As per the above report it is understanding that leaders as well as manager both are
playing crucial role to conduct business activities in proper manner. Both have different roles
according to that they conduct team members and guide to staff members to achieve
organisational goals and objectives. In the different situation apply different theories and
approaches from the leader and manager perspective and work accordingly.
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REFERENCES
Books and Journal
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approach in power system operation and control using hydrogen storage. International
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incorporating operational priority of appliances. International Journal of Electrical
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method to support operation decision making. Quality and Reliability Engineering
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Zargar, M., Samani, H. M. and Haghighi, A., 2016. Optimization of gated spillways operation
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