Analysis of Nelson Mandela's Leadership in Management and Operations

This report provides an overview of Nelson Mandela's life, career highlights, and leadership style, focusing on his impact on management and operations. It explores key aspects such as his biography, the organizations he established, and the internal and external factors influencing operational management. The report examines his charismatic and transformational leadership styles, emphasizing the importance of operational efficiency through approaches like Six Sigma and Total Quality Management. It also discusses the role of leaders in operational management, the significance of operational efficiency, and the factors affecting business operations. The report concludes with recommendations for future improvements, highlighting the importance of inspiring leadership and good leadership qualities for achieving organizational goals.

MANAGEMENT AND
OPERATIONS
(TASK 3)

INTRODUCTION
 Management and operations is related to management of various operations
performed by organisation to achieve their goals and objectives.
 This ppt will include the the biography of Nelson Mandela and their career
highlights.
 It will provide understanding about the key operations of nelson Mandela
organization.
 It will provide the leadership style adopted by Nelson Mandela.

NELSON MANDELA
BIOGRAPHY
 Rolihlahla Mandela was born into Madiba clan in the village of Mvezo in the
eastern cape, on 18 July 1918.
 He brought resistance to peace through trust and humanity.
 He was the president in South Africa.

CAREER HIGHLIGHTS
 Nelson Mandela in the years 1950 became the present of afrcian national
congress youth league.
 Mandela was a leading opponent of 1948 Apartheid legislation.
 This person established the first Black legal partnership in South Africa.
 First black president of South Africa.
 Nelson Mandela Served as the Secretary – General of Non- Aligned
Movement from 1998 to 1999.
 He founded various organisation to promote equality and fight problems like
Aids.

KEY OPERATIONS OF ORGANISATION
OF NELSON MANDELA
 Nelson Mandela established a Foundation known as “ Nelson Mandela
Foundation” which is a Non profit organisation and it mainly focuses on
memory, Dialogue and legacy work.
 This foundation promotes the lifelong Vision of Mandela towards freedom and
equality
 The core work of this foundation is to provide knowledge and information
regarding the life of Nelson Mandela

INTERNAL AND EXTERNAL FACTORS
THAT INFLUENCE OPERATIONAL
MANAGEMENT
 Internal factors
 Organisational structure
 Corporate culture
 Corporate social responsibility
 External factors
 Economic Environment
 Legal
 environmental changes

LEADERSHIP STYLE OF
NELSON MANDELA
 Charismatic
 Transformational
 Inspirational

Operational efficiency can be improved
to achieve business objective
 Six sigma: It is an approach to operation management which assist
organisation to improve their operational efficiency. There are various stages
which can be used by organisation for solving problems it includes define,
Measure, Analyse, improve and control. Nelson Mandela foundation can use
Six sigma approach to solve various problems.
 Total quality management : It is a process of detecting and reducing errors in
manufacturing, streamlining supply chain management, improving customer
experience by providing them high quality products and services. Nelson
Mandela foundation in order to provide quality services to the public must
adopt this approach which will assist them in providing high quality services.

Leadership and management
approaches
 Situational approach : As per this approach the leadership style
is chosen based on the situation as there is no single best style of
leadership
 Behavioral approaches : This approach of management is based
on the behavior of individual.

Improving operational efficiency to
achieve business objective
Operational efficiency can be improved through use of
improved customer services, maintaining good relation with
the employees, better work environment etc.
organization can improve their operational efficiency through
this which will help in achieving their business objectives
effectively and efficiently

Key approaches to operation management
 Operation management assist in improving the operational
efficiency of the organisation. It helps in improving the
performance and profitability of the organisation.
 The key approaches to operation management consist of Six
sigma, Total quality management etc. with the help of which the
organisation is able to manage the quality of the products and
services in order to satisfy the demand of customers.
 The role and leader in operation management is to manage the
operation of the organisation and the leader is required to
motivate the employees to improve their performance in order to
achieve the goals and objectives of the firm.

Importance of operation management
 Operation management is important because it helps in improving
the operational efficiency of the organisation.
 It assist in improving the quality of the product and services which
create value for the organisation as the firm is able to increase their
profitability level.
 It assist in reducing the wastage.