Report: Comparing Leadership and Management Roles at Sainsbury's

This report provides a comprehensive analysis of leadership and management roles, particularly within the context of Sainsbury's, a major UK supermarket. It differentiates between the roles and characteristics of leaders and managers, exploring their respective responsibilities and how they apply in various situational contexts, such as situation management and new product development. The report also examines different leadership styles, including situational leadership and system leadership, and their application within the company. Furthermore, it delves into key approaches to operations management, such as Six Sigma, Lean principles, and Total Quality Management, highlighting their impact on Sainsbury's operations. The report concludes by emphasizing the importance of both leaders and managers for organizational success, particularly in terms of strategic planning and resource utilization.

Management and
operations

Table of Contents
Table of Contents
INTRODUCTION...........................................................................................................................1
PART 1............................................................................................................................................1
Different roles and characteristics of a leader and a manager.....................................................1
Conclusions ................................................................................................................................5
PART 2............................................................................................................................................6
The key approaches to operations management..........................................................................6
Business environment factors that impact upon operational management and decision-making.
.....................................................................................................................................................8
Evaluation for operation management .......................................................................................8
CONCLUSION ...............................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Management includes the practices in which strategy, coordination, and efforts of an
organisation. It fulfil the objectives of of the business. It is a procedure which is used through the
enterprise in order to enhance of the operation outcome through presenting various strategies
and methodologies on certain time of period. In this organisation has maintain and looking
forward to the effective utilization of resources which is necessary for the organisation in which
operational is access more accuracy. Administration reflects the administration in which
enterprise that has operate and hold the production quantity so the results are acquire with
correctness. In context of this operation it shows the various function and projects that is
implemented which achieve high sales and more revenue generation. In enterprise entity sure
about that necessity and requirement of the consumer are attaining accomplished so, in this it
looking forward for help acquire longer period of time with an simple and comfort. This concern
research is depend upon Sainsbury is huge market in United Kingdom which comes in second
place. This organisation founded in 1869 through John James Sainsbury. This report includes the
differences between manager and leader along with the role of manager, apprehension, abilities
of leader as well as manager in operating role with relation in between both of them, leading and
direction of the enterprise atmosphere(Burns, 2018).
PART 1
Different roles and characteristics of a leader and a manager.
Manager: manager is responsible for each and every situation and build sureity that is
best is come out from the operation. In the addition of Sainsbury, higher authority act some
responsibility and ensure that employee do their operation with effectiveness along with the
perfection and also gives training and development as per the requirement. Manager is also
known as administer(Barnes, 2018).
Leader: A leader is an individual as compare to other group which is determinative
so,operational is access more accuracy. that could acquire aims and objectives with high
suitability. In the relation of sainsbury leader uses various kind of techniques, styles, and
leadership skills which is multifaceted according to requirement of the condition and must get
sure that objective is achieved with adequateness.
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Role of leaders
 Originative vision: A leader has give proper clear vision after that also give it easy for
employee to fulfil the objective in a particular time of period. The concern company
sainsbury leader give the transparent vision and provide limited pathways to follow them
and acquired more excellence in ethical style.
 Training potential: A leader has all information to inform and knowledge about
particular topic, it able to assist easily other to fulfil highly standard improvement in
significant way. In the context of sainsbury has higher on the job latent thus they could
convince and motivate other to carry its operation with correctness(Lee, 2018).
Characteristics of leaders
Attractive: this process includes the ability of leader by which they could at one time
attract all the employee and along with get locomote. In this factor leader offers clear vision
towards their individuals or team associate through which suitable product is acquired.
Efficacious Communicator: In this process leader reflect that they have effectual and
efficient skill of communication. Which easily conveyance in the proper arrangement to another
so, in which even of complexity and repetitiveness is reduce and flat of collided in positive way
in this team member is enhances(Choi, Wallace and Wang, 2018).
Role of manager
1 Develop policies: manger is responsible for develop the policies, in this process
various strategies that must be followed through all the individuals people who are working
with in the enterprise. It used to give the equality and clear vision with in the organisation. Along
with the assistance to build the efficacious enforcement of strategy of the success of enterprise.
2 Authorization Duty: manager of sainsbury has segregated all the project into various
position or section so as to increase practical qualities and cognition of all the employees. Which
is complete the working with in given period of time through which productive result is
convinced(Kumar, Mookerjee and Shubham, 2018).
Characteristics of Manager
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Time Direction Skill: In this process managing director are responsible for all plan and
complete the project with in certain time of period which gives effective outcomes.
Effective Interpersonal Skills: It is a skill which include appropriate action with the
other team mates as while changing some data so in which that equivalent situation is assist with
excellent suitability(Gibson and Parkman, 2018).
Differentiation between Leader and Manager
Basis Leader Manager
Role Leader act very important role in the
organisation in which they give
counselling and tract to team
members so that mostly to assist the
success become simple. It have shift
the transparent vision and mission
through which cultivatable
conclusion is outcomes.
Manager is also known as administer
and sure that each and every employee
take result in excellent way.
Characteri
stics
Leader has appropriate synergistic
qualities and having a personal
appeal in which that different would
convince with easier way.
Higher authority has powerful
communication and time
administration qualities through
which keep tack on every project,
ensure cultivable conclusion is
acquired.
Theories Leader includes the definite studies
such as contingency, system,
autocratic etc.
Manager include behavioural,
bureaucratic along with several studies
studies.
How the role of a leader and the function of a manager apply in different situational contexts.
This procedure involve various terms as well as condition which faced through the
enterprise, at the time of conducting its organisation function and operation in ethical way. The
manager along with leader has worked to solve the difficulties and come up with the solution, so
in which favourable result is generated in significant manner. In relation of various conditions
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leader along with manager has enforced sophisticated working through which best competitor
benefits is concern in efficient manner. Leader are able to perform certain act and manager
giving their performance few function which given below:
Situation 1: Situation management
This situation involve the various repetitiveness and analysable condition are managed
and controlled so, in which appropriate result is developed in forced mode. This issues has
introduce according to the threat that is create by stakeholders, along with direct impact over the
reduction of profit and sales. The concern organisation, leader of sainsbury is perform different
role that is given below such as:
Role of leader
 Leaders have different types of leadership styles and it implies various changes according
to suitableness of premise in capable manner.
 Leader also looking forward to keep record for all type of transaction and current
enterprise and then present in front of public so that balanced level of faith is developed
in grade
 Leader are responsible for make the effectual judgment making so that production
accountability is introduced, in context the capacity of difficulty resolution is also
increases(Qi and Shen, 2019).
Functions of manager
Higher authority collect related information of the organisation which helps to make
liable understanding about all the functions and activities in which they change scheduling and
planning is implemented. It structured accurate plan which is followed through others so that
simple cope up from difficult condition is prepared.
There are various roles and responsibility of mangers, they able to manage difficult
condition with best suitability. Manager identify the present situation which implies various
changes as per the requirement.
Situation 2: A new product development
This process include the enterprise has performed a lot of practices such as introducing
various strategies and methodologies by marketplace quality or attention is acquired in ethical
way. In the relation of Sainsbury leader and manager have use its abilities as well as
knowledge through which it outcome is increase.
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Role of leader
Leader play very important role in organisation is to identify the complete condition or
make report for particular market area.
The leader of Sainsbury which is reliable authorization has take role in before and after
launching.
Function of manager
Manager are responsible for recruitment in which they focus or maintain to grab the
skilled and talented employees.
Manager perform different function which they have sure that packaging of goods as well
as delivery to the customer is performed with accuracy(Lee and Tang, 2018).
Different studies and models of approach.
The business performance is multifaceted according to various situations and manage
along with control with effective help of leadership and administration. There are some studies
which is implement through sainsbury leaders.
Situational leadership: It is a way of leadership which is depend upon various situations
so that productive result is build over insistent basis. In this process has convince others so that
work is going on with more competitive advantage. Sainsbury leader able to improve various
complexity as through giving proper solution.
Telling: In this process leader convey that strategy and methodologies which is acquired
effectively.
Selling: This process involve the ideas in front of all team-members in order to make
collaborative and closing of task.
Participating: Leader allows to actuate and convince operation procedure of others.
System leadership: In this process leaders must have integrated skills and quality that
intentionally complex at a activator in which working outcome is enhance in sustained way.
Fiedler’s Contingency model: In this leadership way of work on punctuate the
productiveness of different conditions and also it based upon relationship between candidate
power of leader and working structure.
Conclusions
Individual lead the squad and giving right guidance so that working is accomplished
which not only as per requirement of time, along with more perfection. Manager plays very
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important act in organisation which is responsible for to handle all kinds of difficulties. Leaders
and managers are both essential for an organisation because both are the back of the company. If
they are able to make new strategy with available resources, it will help for future development.
PART 2
The key approaches to operations management
There is a different situation which highlights from operation management have both are
in favoured and impact on the operation expectation of enterprise. Sainsbury leader and manger
uses various plan of attack in term to carry off and control. There are few point which is given
below:
Six sigma: it provide the tools of the organisation which changes the capability of
business procedure. It also enhances in public presentation and decrease in this segment helps to
lead to imperfection reduction and changes in profits, employee, morale, and quality of goods
and services. In term of sainsbury it identify the different opportunity as well as settlement of
opening so that capable result is formed. In this leadership style make sure work is done on I n
certain time of period which helps to enhance the productivity and also ensure each and every
employee plays it responsibility in ethical manner. In this quality of operation is promoted more
of the consumers are getting fulfil the need. This is also known as DMAIC procedure which is
elaborate D stands for identify aims and objectives. M stands for measurement of different
element A is known for , analyse of agglomerate information. I is for improvement in working
abilities, C for, control on working(Jabbour and et .al., 2019).
Lean principle: It change to entity to manage various working operation along with
decrease of waste material. This principle is also used by Sainsbury in term of decrease the cost
of operation which enhance the profit margin.
Total Quality management: In the context of sainsbury it manage the each and every
candidates through which high standard of working is developed. That is used to sure that
provide goods and services of the concern organisation sainsbury which is more agreeable in
term of planning, control, changes and confidence is acquired.
Provide direction: the leader of sainsbury is give direction to other employee which is
easily execute its working with excellent accessibility. Manager performed various obligation
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and segregate overall projects into various framework by which skilfulness is formed in the
procedure.
Bring excellence initiative: In the context of sainsbury it tries to increase quality
working which get potential in advance. In relation of manager it assist to acquire long term
sustanability so that more profitably is earned from competitive market(Holweg and et .al.,
2018).
The key operational approaches to operation management
the key operation management involves the business has worked to build and develop
more effectively with in the working. The concern company manage the vast portfolio with in
the required must focus for the better achievement of aims and objectives. It also nessesary that
profitable changes implemented through which actual with in working is earned. The procedure
of operating administration has various segments such as :
Planning: planning includes the proper formation before starting the task. It select the
best quality of work which run through the systematic way along with to build the adequate
planning. This is very beneficial for the organisation before new start up. Leader of Sainsbury
able to make good planning along with fulfil the aims and objectives.
Organising: In this process working situation and strategy is organised by advance
level of implementation which is depend upon repetitive basis. It is also willing to make
appropriate control on process that productive ending is conceptualize. This thing helps to leader
for acquire sustained aims and objectives, while making interpretation of various methods.
Directing: In this leaders and mangers gives clear direction to its team members and
direct the workflow for the organisation which makes proper schedule for effective working.
Controlling: In term of sainsbury manager and leader are able to control every
situation through which productive output is developed. In the context of sainsbury acquired its
objectives , while making sufficient control through which productive and add on the work
of manufacturing with accuracy and higher suitability( Slack and Brandon-Jones, 2018).
Sainsbury's involves the total quality management for the expansion of enterprise along
with its success. The initial thing is planning, controlling, supervision, production and
manufacturing which helps to organisation can run smoothly and efficiently. The concern
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company increase their market shares with around 25% and implement the better strategy and
terms and condition in which higher sustaniblity is acquired.
Cost minimization: In this process sainsbury worked to cut the costing in time of
managing the wastage mixture. It offer the wide range of product to its consumers for longer
period of time which gave the advantage to the organisation in term of monetary value.
Enhance performance: Operation management involves the minimum level of
enhancement over the enterprise performance which is included. The concern organisation
worked to develop the positive environment along with the culture. It enhances the repetitive
success is acquired while leading the other function in ethical manner.
Time management: Sainsbury's must work on create positive atmosphere or changes
with the quality work for this equivalent success and growth is informed.
Control and distribution method: sainsbury's direct its entity in support of diverse
range of goods and services so in which quality improvement is acquired.
Transmutation of raw material into processed goods: Sainsbury's always worked for
its satisfaction of customers and they look forward to purchase raw material in better quality
through cost relative quantity is increases(Choi, 2019).
Business environment factors that impactdecision-making.
Decision-making process in term of sainsbury is normally used by managers and
leaders in order to coordinate the working outcome and it is define which is given below:
CSR: Corporate social responsibility is a process that followed through the enterprise in
order to change market presentation to acquire work for promotion of enterprise atmosphere.
Ethics: it relates to the enterprise proportion in which working scheduled and
effectiveness is identify. This preference is given by the stake holders and consumers so that
much advantage are earned in timely basis(Lu, and et .al., 2018).
Evaluation for operation management
Operation management define as field of management in which it concerned with
designing and controlling the procedure of production. It also rebuild the business operation in
the production product and services for the organisation. It affect the business in term of is create
form of goods and services by changing a organisation internal into external with finished
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product and services. Proper operation management along with its factor give the overview of
the company which shows the overall factor of the organisation(Grover, Kar and Dwivedi,
2020).
CONCLUSION
This report conclude the basic prospect of management and operation in which enterprise
has tries to utilize the alteration in term positivity so that gainful result is formulated. In this
report leader and manger plays important function as they have lead and manages the occurrence
and development so in which sustain lead is earned in effectual way. In term of manager and
leader they uses different studies and strategies such as TQM, six sigma etc. through which
compatible adjustment is elicited.
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REFERENCES
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Routledge.
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operations management: insights from the review of academic literature and social
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Holweg, M., and et .al., 2018. Process theory: The principles of operations management. Oxford
University Press.
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information systems interface. Production and Operations Management.27(11).
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Lee, C.K.H., 2018. A review of applications of genetic algorithms in operations
management. Engineering Applications of Artificial Intelligence. 76. pp.1-12.
Lee, H.L. and Tang, C.S., 2018. Socially and environmentally responsible value chain
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Science. 64(3). pp.983-996.
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developments, common problems, and directions for future research. Journal of
Operations Management. 64. pp.53-64.
Qi, W. and Shen, Z.J.M., 2019. A smart‐city scope of operations management. Production and
Operations Management,.28(2). pp.393-406.
Slack, N. and Brandon-Jones, A., 2018. Operations and process management: principles and
practice for strategic impact. Pearson UK.
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