Management and Operations: Analysis of Crown Northampton Report

This report analyzes the management and operations of Crown Northampton, a shoe-making company. It defines and compares the roles of managers and leaders, highlighting the differences in their responsibilities and characteristics. The report examines the roles of leaders in motivating employees and setting a clear vision, while managers focus on liaising and handling disturbances. It further details the characteristics of leaders, such as the ability to delegate and communicate effectively, and those of managers, including building a work culture based on trust and effective time management. The conclusion emphasizes the distinct but complementary nature of leadership and management within the organization. References to relevant academic resources are also included.

Management
and
Operations
TASK 1

Table Of Content
 Introduction
 Definition and comparison of mangers and leaders
 Conclusion
 References

Introduction
Management and leadership helps for better performance for using
resources for better way which helps for higher profitability for the
businesses. The company which is includes for this report is Crown
Northampton. It is the shoes making company, it was found for 1908,
headquarter situated for UK.

Definition and comparison of mangers
and leaders
Leader: A person who has ability to influence others behaviour in order to achieve
organizational goal is said to a leader (Jayan and Shawkat, 2020). The person
generally inspires and encourage his subordinates to achieve objective of
organization.
Manager: Manager is the person who is responsible for the administration of people
and activity with the organization (Whitelock, 2019). Manager is generally
accountable for getting things done form others.

Difference Between Leader and Manager:
The following are the role of the leader in Crown Northampton:
Motivate employees,
Setting clear Vision
In contrary, Role of manager in Crown Northampton are as follows:
Liaising
Disturbance Handler

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The characteristics of leader are as follows:
Ability to Delegate:
Communication
Influence
However, the characteristics of manager are as follows:
Build work culture with trust
Time Management
Handling Things

Conclusion
From the presentation, it is concluded that leaders and manager have
certain roles and characteristics that differentiate them each other.
Leaders have characteristics of ability to Delegate, communicate
and influence. While managers have characteristics of Build work
culture with trust, time management and handling things.

References
Guo, X., Grushka-Cockayne, Y. and De Reyck, B., 2020.
London Heathrow Airport Uses Real-Time Analytics for
Improving Operations. INFORMS Journal on Applied
Analytics. 50(5). pp.325-339.
Sheena, A. D., 2019. Analyzing depletion of groundwater level
using operations management and control. Management
Decision.