This report provides a comprehensive analysis of management and operations, using Apple Inc. as a case study. It explores the differences between leadership and managerial roles, examining the skills and qualities required for effective management. The report delves into the achievements of Steve Jobs and analyzes leadership strengths and weaknesses in various situations, particularly concerning the challenges faced by Apple with the iPhone 12 launch, including timely delivery and product quality issues. Various leadership theories, such as situational and contingency leadership, are discussed and evaluated. Furthermore, the report explores theoretical approaches like Six Sigma, analyzing how these methodologies can be applied to improve operational efficiency and address issues within the company. The analysis covers factors impacting the business environment and managerial decision-making processes within Apple.
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