Management and Operations 1 Report: Starbucks Leadership Analysis

This report delves into the realm of management and operations, using Starbucks as a focal point to illustrate key concepts. It begins by differentiating between the roles and characteristics of leaders and managers, highlighting their distinct functions within an organization. The report then examines the practical application of leadership and management in various situational contexts, focusing on planning, organizing, directing, staffing, coordinating, and controlling. Furthermore, it explores and applies different leadership theories, including contingency, situational, and systematic leadership, analyzing their impact on operational activities. The study also explains key approaches to operations management and the roles leaders and managers play in them, emphasizing the importance of operations management in achieving business objectives. Finally, it assesses factors within the business environment that impact operational management and decision-making by leaders and managers, offering a comprehensive overview of the subject. Desklib provides this report along with other past papers and solved assignments, offering valuable resources for students.

Management & Operations

Table of Contents
INTRODUCTION ..........................................................................................................................1
TASK 1 L0 1....................................................................................................................................1
P1 Define and comparing the different roles and characteristics of a leader and a manager......1
TASK 2............................................................................................................................................2
P2 Examining the role of a leader and the function of a manager applying in different
situational contexts. ....................................................................................................................2
P3 Applying different theories and models of leadership (Contingency, Situational or
systematic)...................................................................................................................................3
P4 Explaining the key approaches to operations management and the role that leaders and
managers play..............................................................................................................................4
P5 Explaining the importance and value of operations management in achieving business
objectives.....................................................................................................................................5
P6 Assessing the factors within the business environment impact upon operational
management and decision making by leaders and managers......................................................6
CONCLUSION ...............................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Management operation is the most necessary department within the organisation that
helps businesses to obtained new business opportunities within the organisation. Management
operation is the area that design or controlling the process of production and redesigning
business functions. It helps to fulfil the company needs and wants by offering quality services to
their potential clients. Present study will be based on management operation of Starbucks. It
helps to identify the function or role of leaders and managers. Further, it also explains about the
different theories of leadership styles that helps employees to be motivated and enforcing
towards the greatest deals.
TASK 1 L0 1
P1Define and comparing the different roles and characteristics of a leader and a manager.
Manager are the individuals who design business task and manage the work accordingly.
they play the most important role within the organisation to upgrade the knowledge and better
environment in within the company (Avgerou and Walsham, eds., 2017). Managers are always
ready to determine the effective functional task in order to meet out the organisational leading
successful business growth. Managers play different functional task and delegate the work to
different team members according to their skills and wants.
Leaders: Leaders are far different from managers in each and every way. Leaders are
very productive and creative to perform each and every activity within the company
environment. It plays a role to motivate employees through their leadership and communication
skills and inherent in them the vision of the organisation. Leaders in Starbucks motivate the
environment to upgrade the better environment and goals.
Difference between manager and leaders
Manager and leaders are known as interchangeable leaders in order to meet out the best
source of result (Brigham and et.al., 2016). There lies a different in between the work of leaders
and managers. They performed different functional activities in order to meet out the best
outcomes and long term goals and objectives. Managers sets the objectives of the task which has
to be performed by team members. Besides, leader role is to motivate them all to performed the
particular task into more productive manner. It helps to sustained in the market into more proper
manner and long lasting
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Manager Leaders
Managers function is to set objectives of the
company
Leaders persuade the objectives developed by
the managers
Managers communicate the policies to the
leaders.
Leaders communicate and influence their
team members to work together asper the
policies.
Managers helps to guide the path to
employees
Leaders helps them to find out the way to
perform that particular task and long term
growth channels.
Managers create ideas which has been
already exist in the business.
It helps me to get out of the things which is
very necessary to keep target the things into
many of the organisation task. Leaders are
always connected with different activities in
order to meet out the new effective
development areas.
Starbucks deals with the food and beverages which is well known brand across the world.
Management of the business are very simple and aim is to provides the best services to their
customers according to their taste and needs and wants (Caruso and et.al., 2017). Managers of
Starbucks are well professionalising that easily connect the business needs and customers’ needs
easily. On the other hand, leaders of the company are well managing and effective goal oriented
within the business goals and having the best outcome results and goals. Role of managers are
differentiated in an effective manner with long lasting material goals.
TASK 2
P2 Examining the role of a leader and the function of a manager applying in different situational
contexts.
Different functions of manager and the role of leaders in the organisation
Planning: the importance of managers of Starbucks is to plan and set goals of the
company that applies to increase and sales of the cars. Strategies prepared by the company has
been most effective and creative in order to meet out the goals and new emerging target goals.
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Planning is the most essential and effective style of function which is very necessary to keep the
market more effective and learning full. Learning targets and new learning opportunities helps to
determine the new managing effective performance to get the target more effectively. On the
other hand, it also affects the business and effective learning outcomes into more appropriate
manner (Chuang, Jackson and Jiang, 2016). In order to case the most effective learning goals and
new effective learning outcomes.
Organizing: it is the another most productive and effective functional goals in order to
meet out the best goals and influencing functional in which managers organise. Directing, the
managers utilise the all resources in an effective manner. The role of leader is to efficiently
allocate the resources and motivate the employees to perform such as the available resources for
the best outcomes.
Directing: the managers direct the tasks to be performed to the employees and staff to
Starbucks to play a role of creating a team and directing how the work should be accomplished.
Staffing: it is the another function that affect the business activities in order to meet out
the best developing result (Glaser, Stam and Takeuchi, 2016). Staffing is the another option to
create the new functional areas. Manager always considered to be the newest and following area
and goals. Overall, it helps to create the new managing and recruiting best employees for the
Starbucks.
Coordinating: the managers of Starbucks of the function of the organisation for better
outcomes. Coordination is the most essential function to motivating the things into more
appropriate manner in order to get the full success. Apart from that, the role of leaders in the
function of coordinating manager control things as per the company guidelines. On the other
hand, leader coordinate the thing into more appropriate manner.
Controlling: it is the another function of the many that helps to make the new managing
new effective learning process (Hill, 2017). Controlling is the long term goals in order to meet
the better objectives goals.
Controlling is the effective management process in order to meet out the goals into more
appropriate manner. Controlling is helps to identify the missing areas and review the activities
into more appropriate manner.
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P3 Applying different theories and models of leadership (Contingency, Situational or systematic)
Contingency theories: this is the theory which helps to focuses on the other
development areas in order to build up the long term situational existence between the areas.
This theory applies changes as per the situations and meetings all apart, the role play of leaders
are to motivate employees to bring some changes between the environment in order to influence
long lasting results and goals. The managers of Starbucks considered the reasons of the increased
cost of manufacturer and applied the theory to implement some new changes in the operational
activities to bring the high prices of the materials in order to get the higher success. It helps to
continues the better goals and objectives. These situational situations help to meet out the result
oriented goals.
Situational leadership theory: situational leadership it takes the new managing
successful business and growth. Situational leadership model is a model the fundamental. This is
the management task in order to meet out the nest prices. Situational leadership developed while
working on the management task and effective task full manner.
Situational leadership style has always been based on some situations, under which
manager and leaders perform their roles accordingly. It helps to clear out the effective
management task effective management goals will help to clear out the effective management
task to influence better goals (Jensen, 2017). In this theory of leadership helps to take reviews
from others and take effective management task in order to meet out the best outcome results.
Overall, it helps to meet out the results and effective management task. Leadership management
goals will help to discover the new management and effective goals. Managers of Starbucks can
apply this theory as per the situation of the business such as to retain the talented employees
within the organisation functions to keep the employee’s status sustain in the market in long
term.
Systematic leadership goals: it is the another effective and managing growth.
Systematic leadership goal, systematic better goals in order to increase goals.
P4 Explaining the key approaches to operations management and the role that leaders and
managers play.
Operational managements requires several principles that together achieve the leadership
role in the domain with the key factors such as design and visibility in the operation, rapid
improvement in the process and many more. As there are several key points that vary for
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Product cost analysis, manufacturing, assets formation, etc. put a major role in customisation.
Economic weather for the product is rising with each day and investors play a key role for
product success and Innovation with every release of the product is a great stage of possibilities
for an organisation to achieve among the top brands and sustain a high standard in the market.
Software Product Management processes a great impact in locating and pushing the structure of
a product from raw to range within end user and hence improves the supply chain management
and cost reduction amendments (Kerzner and Kerzner, 2017).
Marketing and sales department requires a high deliverance rate people that can manage and
interact with all the parts in an organisation to the end users, such description of a manager
defines a key success in a modelled organisation. There are several stages where this skills are
used to meet the objectives of production and manufacturing.
Starting from production to product deliverance, inner steps such as manufacturing,
quality assurance, requirement analysis, testing and maintain. Leading a process and initiating its
plan to schedule for operations with understeering the actual needs to make a plan and on a last
take an actions are all comes under a manager and such great effort reduces a high quality of
products but also involves several risk factors such as cost shortage and design undazzled there
can be some scenarios where employee dysfunctional can lead to a great loss in production cycle.
A good defined solution to all this and good insured approach of all the leaders and managers
makes them fit into the cycle.
P5 Explaining the importance and value of operations management in achieving business
objectives.
Business is modeled and achieved by organizing, managing and planning of the resources
and process. Chain of operations in gaining values of business involves gathering raw products
and delivering the best material to the end user (Kumar, 2018). It focuses on primary product
generation by populating the productivity of material and generating effective target by end user
distribution. Lead and revenue generation is laid over the operational management in core-walls
of business by accumulating customer requirements and producing the aligned product to the
customers. By the improved operational management, the organizational values are highly stable
by its organized behaviour towards customer and also to the employees to deliver a high quality
of work. All the domains of manifesting goods and producing products are impacted if the
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organisation is parallel to its values and management to the processes is resulted into speedy
promotions.
Balancing the values of an organisation is a big task hence it involves a high amount if
value proposition and resource management, there is a need of control over the zero negligence.
Managing and reducing the risk factors such as financial crisis, material shortage, overstaffing
and so on are controlled and evaluated in activity of process management. And by commanding
and governing the rule over the speed and capacity of the resource is controlled by the skilled
and experience labor, the organization is bounded to meet excellence in generating revenue and
producing the high quality products with engagement of the customer adequacy and that leads to
the peak note of customer success.
No limitations are underpasses if the turnaround time of an organisation involves
customer diversity and employee success (Laudon and Laudon, 2016). The team of marketing
advisors and human capital are vital wheels in reaching to the objective as it results into a well-
planned and managed operation and the rules that are followed in a company wisely truly takes it
to the next level of business. As there should be a regular check over the amenities and
requirements for the product generations, there should be no gap in between the process of
manufacturing.
As the marketing standards are in want of highly stable products there should be no compromise
with the quality of products. There must be a team that write rules and focuses on the commands
to value the daily product processing and quality assurance deliverance amount the customers.
The product should meet the profiled requirements and need to be assed hundred times
before delivery to keep the standards of an organisation on top and should check for the feedback
from the customer by knowing the holes in the products if any and to regenerate and recreate the
product with more facilitate and functional model, this continuous improving cycle gives a
product a good shape in market and result into the highest resulted objective in business model.
Following strategies such as product improvements, documentation, process analysis, customer
feedback, experiences and skilled labor, highly motivated workaround and level supports are the
key factors that gives an organization a shape of value and market standards.
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P6 Assessing the factors within the business environment impact upon operational management
and decision making by leaders and managers.
The companies are focussing on the needs of the customers and accordingly they work to
achieve those needs in more appropriate manner. The companies are focussing the needs of the
maintaining values, quality, ethics ans sustainability in the organisations to improve the
relationship with the customers and to improve the relationship with the company (Wang and
et.al., 2016. Apart from that, it helps to create the long term work and market sustainability
growth within the business environment. Overall, Starbucks needs to identify the external
business environment in order to meet out the customer current needs and wants. There are
different factors of business environment that affect the business strategies and business goals. In
order to meet out the best outcome results and goals. There are some factors which affects the
leaders and manager goal responsibilities and long term channel of distribution.
Business environment is the another major issues and long lasting goals in order to meet
out the best developing results (Northouse, 2018). Business factors such as political, legal,
technological, legal, environmental. These all are the factors affect the business ideas and in
long term goals. It is affects the business decision, it is the simple way factor outside or
organisation are the external environment. The organisation has no control over how the external
environment elements will shape up.
Organisational culture
The culture of an organisation is a combination of its founders, past and current leaders.
Culture is the difficult factor that affect the business growth. For managers and leader it quite
difficult to manage the external changes and implemented into the business growth. Apart from
that, it helps to identify the new managing changes and growth. Overall, manager needs to
understand the individual rituals and culture environment in order to meet out the new changes.
Sociological factors
sociological factors which affect the leaders and managers decision making approach and
also affect the long term goals. Leaders need to understand the demographic make-up and
cultures of the clients of the organisation and trends in the marketplace to design product and
services accordingly (Northouse, 2018). Contrary, managers face challenges to adopt all those
changes in within the business environment. Apart from that, it affects the managerial decision
making approach.
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Company needs to adopt the corporate social responsibility in order to meet out the goals
and objectives in order to meet out the best goal oriented goals. On the other hand, it discovers
the new managing successful business growth. Society has been change the market environment
and other factors that affect the overall values and growth. Overall, manager needs to change its
strategies as per the needs of company needs and goals.
Economic and political factors
it is the another kind of changes factors which affects the long term in order to meet out
the goals in order to meet out the economic goals. Leaders needs to adopt and leading general
target goals and also needs to adopt all economic factors in order to meet out the best effective
target goals (Northouse, 2018). Economic factors affect the suppliers, customers, competitors to
determine the economic and current political factors that affect the marketplace. These changes
in political legislations influences the leadership goals and styles. Manager influenced by the
new changes in policies through which they affected by different goals and techniques.
Technology
Technology is the another significant factor which influence the decision making
approach of leaders and managers. This affect the business targets and long term goals in order
to meet out the long term goals. Technological changes can affect the business dramatically.
Leaders needs to manage styles of leadership to help the company adapt to technology. R&D
help leaders to create innovative new techniques that make operation easier. Managers needs to
manage their employees and required to arrange some new training style management for
employees. Overall, it helps to create new managing effective development task in order to meet
out the long term existing goals (Northouse, 2018). Technology has always given positive impact
in order to meet out the goals and objectives the business function and goals
CONCLUSION
On the basis of above section, it has been concluded that, management operation is the most
productive and effective management task within the success of the company. Management
operation is the process who controls the business activities and ensure the success of the
company. It helps company into the better task, apart from that present study has been based on
operation management of Starbucks and affect the long term goal in order to meet out the best
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outcome results and goals. Study has also been discussed about the different role of managers
and leaders and their different functions which they performed in different situations.
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