Effective Leadership and Management in Operational Contexts

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MANAGEMENT AND OPERATIONS

Table of Contents
Introduction......................................................................................................................................3
LO1..................................................................................................................................................3
P1 Defining as well as comparing different roles with characteristics of leader as well as
manager........................................................................................................................................3
M1 Analysing as well as differentiating among role of leader along with its functions of
manager through effective implementation of range with theories, concepts.............................5
LO2..................................................................................................................................................6
P2 Examining with examples regarding role of leader as well as manager that are implemented
within various situational contexts...............................................................................................6
P3 Application of theories along with models regarding approach by including systems
leadership, contingency and situational leadership......................................................................7
M2 Assessing as well as evaluating strengths with weaknesses regarding various approaches
towards situations in work environment......................................................................................8
D1 Critical analysing as well as evaluating various theories along with approaches towards
leadership within contexts............................................................................................................8
LO3..................................................................................................................................................9
P4 Explaining main approaches towards operations management along with role, which are
played by leaders as well as managers.........................................................................................9
P5 Explaining vitality and value regarding operations management within getting business
objectives...................................................................................................................................11
M3 Evaluating leaders as well as managers does enhance efficiencies regarding operational
management for successfully meeting objectives in business...................................................12
LO4................................................................................................................................................12
P6 Assessing factors in environment of business, which put impact on decision-making and
operational management by leaders as well as managers..........................................................12
M4 Analysing various factors that affect wider community and business environment...........13
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D2 Critical evaluating implementation regarding factors of operations management, which put
impact upon wider environment of business..............................................................................14
Conclusion.....................................................................................................................................14
References......................................................................................................................................15
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Introduction
Operation and management help to understand role of leader with functions of manager as well
as leader. It helps the concept of operations as the process in company of BP need to adopt to
conduct business as the main function of operations and management deals with converting in
raw materials into the goods and services. It does help in the resources of the company to meet
the goal by trying the different models and strategies. Through the operation and management,
BP get help to evaluate their strengths and weaknesses of the company. On that basis, the
different types of management and leadership skills are practiced.
LO1
P1 Defining as well as comparing different roles with characteristics of leader as well as
manager
The management and leadership plays vital role of the company. The management is defined as
the act of coordinating and organising the entire process of BP Company. For this process
different managers are set up in order to set their organised, motivate, organize their objectives
and establish their targets. As stated by Ho et al. (2017), process of management is to assemble
together the resource so that the goals can be achieved in efficient and effective manner.
Managers of BP help to increase the high utilization of resources and reduce the wastage of
resources. Managers has to make ensure that the resources of the company in a profitable
manner. Its main aim of the management of BP is to achieve its objectives, goals and missions
set by the goal within a specific period of time (Bp.com, 2019). It ensures the organisations in
their contribution towards the productivity as well as performance of firm.
As opined by Yu and Ramanathan (2016), leadership is defined as the ability of the company or
an individual to lead a team of individual to achieve a common goal. There are different types of
leader that can adopt different measures and styles to achieve their targets. They provide
inspirations, motivations who provides guidance to meet their goal. Management and leadership
go side by side but still they have some different in their qualities.
The various roles of leaders are
(a)Setting their target
(b)Motivation
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(c)Intermediate between the employees and managers
(d)Organising
Below in the table there have been differences of leadership and management are:
Point of
difference
Leader Managers
Nature Leader is innovative in
nature
The nature of manager is administered in nature
Focuss Leader focuses on the
team of the people
Managers focus on structure and systems
View A leader possess a long
term view
A manager possess a short term view
Image The leader presents the
actual image
The nature of the manager is command oriented
and presents the company image
Focus of Eye It focus on the horizon of
the work
It focus on the bottom line of the work
Table 1: Comparison between leaders’ roles and manager’s roles in BP
(Source: Influenced by Yu and Ramanathan, 2016)
The role of management is:
(a) Planning- The first step of the manager of BP company and organisation is planning. The
functions of the planning are to achieve the company objectives and also setting their target to
improve the sales of the company. For example the manager first needs to decide which steps are
necessary to achieve that target. As explained by Genovese et al. (2017), these steps may involve
raw materials, increasing advertising and workers. These steps develop into a plan. When the
plan is fixed, the manager of BP can follow it to achieve the goal to improve the sales of the
company.
(b) Organising- The next step of the manager is Organising. The main function regarding
manager of company and organisation is to control the overall the company structure. As
influenced by Akalin et al. (2016), it includes balancing and matching of all the available
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resources of company to get aim of the company. Two important elements of organising are
Granting authority and assigning work.
(c) Staffing- After a manager of BP the next step is staffing. The manager of firm decides his
staff by training, recruiting, selecting and developing employees.
(d) Directing- The next step BP manager of the organisation is directing. It directs the
employees in communicating, guiding, motivating and encouraging which help the organisation
to target their goals (Saucedo-Martínez et al. 2018).
(e) Controlling- The last step of the manager of BP organisation and company is controlling.
The manager of the company needs to check results against targets. It helps to check and monitor
the performance of the workers.
M1 Analysing as well as differentiating among role of leader along with its functions of
manager through effective implementation of range with theories, concepts
A manager of BP Company performs multi tasking job. Not only that the manager is a team
leader (Bp.com, 2019). Manager is a planner, organizer, director, guide and philosopher.
Managers are often busy with meetings of workers, unusual problems. Similarly approach of the
leader is different and involves others by consultations depending upon the demand and
situation, so that they can achieve their goal. As stated by Hitt et al. (2016), workers are
motivated to learn to make decision. From the above, it tells that the nature of the leader is
democratic and manager is autocratic in nature.
The role of manager is further divided into three categories:
(i) Informational- It involves the analysing and sharing the information
(ii) Interpersonal- It involves the interaction of person
(iii) Decision- It requires the process of decisions
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LO2
P2 Examining with examples regarding role of leader as well as manager that are
implemented within various situational contexts
With the ultimate focus of directing an organization to its all round development the function of
the leader and the crucial role of a manager are assigned by the organization authority. As stated
by Akalin et al. (2016), the management authority has various functions and also there are
different styles of a leadership which help the management to perform properly. The
management function along with the styles of the leadership can have good applications on the
organization for bringing changes in the strategies and in some policies in order to have a
remarkable improvement in the field of operation of the company along with the reduction of the
cost of manufacturing. A critical situation has been faced by BP where material and equipment
and the price of the fuel are in a rapid increase in the respect of the cost (Bp.com, 2019). In this
context as it is the effective implementations of the functions of the managers and that of the
leaders to plan and putting into practice of some good strategies that can effectively control the
cost of the manufacturing in order to increase the sale in the market and also the revenue which
BP holds. Much of the theories of the management are in practice which goes very much with
the skills of the leadership that enables BP to grow in the respect of their operations. The
department of management of operations generally focuses on the theories of the management
and also combines the leader’s effort for cutting down the cost of manufacturing. BP applied
some of the contemporary theories for dealing with the present situation of the rapid increase of
the cost of production ad purchase. As explained by Saucedo-Martínez et al. (2018), the
management of BP also points on the planning of a selection strategy for those suppliers who can
be expected to deliver the raw materials at a lower cost. On the other hand the leaders of the BP
are in vogue to motivate the employees for the adoption of the advanced and updated technology
for lowering the manufacturing cost and to eradicate the resistance for bringing a change among
the staffs and the workers of the company by improvising an environment of the valuable skills
of communication and of the trusts, while the managers set the standards of the employee in the
basis of their performance, their leaders on the other hand delegates the employee’s duty and to
motivate them to make them to perform to their level best (Bp.com, 2019).
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P3 Application of theories along with models regarding approach by including systems
leadership, contingency and situational leadership
Situational leadership can be defined as kind of leadership in which the style and attitude of the
leadership is generally based on capabilities as well as skills related with employees on whom
leaders has been entitled to influence to complete the required amount of task In this system or
kind of leadership the operational management of BP are affected as because the leaders are free
to accept any style of leadership in varied situation. As opined by Hitt et al. (2016), this hinders
the outline of the growth of company at an uniform level. In the present scenario of the major
increase of the cost of materials which the company faces, the situational leadership can play
essential role regarding regulation and to provide a safeguard which can be a benefit for the
company.
System leadership as applied to the BP Company enables the leaders who controls the process of
working of the employees and goes on communicate the situation of the BP which can enable the
employees for working according to the situation of the company and also by its needs (Bp.com,
2019). BP needs some changes in the process of the operations of the company and for that
purpose it goes on implementing the required strategies that could fulfill the needs and which let
the members of the operational departments for improving the activities which have their keel
relation with the manufacturing departments at a very low cost (Kopardekar et al. 2016).
On the contrast the departments of the management plays crucial role for selecting issues of
operations with help of the process of the decision making with the employees. BP also moves
farther to incorporate the experts with the perfect blending of the managers and with the
employees with the view to complete the required task (Bp.com, 2019). With the help of the
object approach the management department tries to bring a complete motivation among the
employees with frequently highlighting their ultimate value in the organizational field. This
strategy seems to be exceptionally working as it can create a dynamic change in heir working
performance. The chaos theory has lead its focus in the changing of the situation in the market
where the leaders and the managers are giving the responses to the changes accordingly and are
taking the plans and the strategies to enable the organization to work in that direction. In this
context it has been necessary to evaluate some of the theories and approaches of the leadership.
Great Man Theory
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The model and the theory of Great Man has been on based of mind set, which leadership is only
confined to the rich and the aristocrat people who are designed to escort the rest of the
individual. It is a common experience that the people belong to the higher class are treated with
due respect and the others look upon him according to the quality they possess. According to the
Radnor and Bateman (2016), they also look upon them by the exceptional living standard that
they generally used to enjoy. The term Great Man has a limited scope as the model basically
focus on the man to be crowned as a leader. While on analysing the theory it can be noticed that
there are some men who possess some congenital or exceptional power for influencing their
contemporaries by sustaining the right of the leadership.
Trait Theory
The main purpose of the trait theory is to determine the core and the foremost characteristics of a
leader which can contribute its impact on the success of the organization. The crucial intention of
the putting forward of this theory is to make enable of an organization to identify the key traits,
attributes and qualities of a leader which can install the correct standards of person for being a
leader (Laudon and Laudon, 2016).
M2 Assessing as well as evaluating strengths with weaknesses regarding various
approaches towards situations in work environment
In general in accordance with the situation the model of the leadership changes in that case the
leaders of the organization need to take up any or adopt any of the approaches and styles
depending on the situations that they encounter In other words, the different factors are in need
be taken into account when it is in need to decide which leadership style is to be used in a given
situation. As stated by Dekker et al. (2018), a style or the approach of a leader in one situation
may have its success but in the other it may fail to a great extent. Here the strength and weakness
goes together hand in hand for a situational leader.
D1 Critical analysing as well as evaluating various theories along with approaches towards
leadership within contexts
The organisational framework of BP is based upon the values specified and positive vibes of the
culture controlled by the charismatic leadership approach that are required to comprehend their
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responsibilities and roles on both the organisation as well as their employees. As opined by
Matthias et al. (2017), the situational leadership of BP is in opinion that there is no one which
can be regarded as is best or in the right way who are leading the critical situation or a group of
the organization because a style of the leadership in one situation may be of great success but in
another situation it can have a total failure. The situational leadership of BP also assumes that the
effectiveness of the style of the leadership can be determined which dominate the internal as well
as the external environment in organization which can likely within the employees and the leader
or within the followers of the leader’s skills and the level of maturity of the followers (Bp.com,
2019). All these factors have its importance and definite effect in the handling of the critical
situations that an organization faces or have a chance to face in the future (Mijumbi et al. 2016).
LO3
P4 Explaining main approaches towards operations management along with role, which
are played by leaders as well as managers
Besides the skill of information, interpersonal and decision making skill, there are other certain
knowledge and skills are required by the managers of BP. Below are skills that falls under
following categories:
 Technical: The skill need special individuals towards performing particular tasks such as
engineers, computer scientists, accountants and market researchers possess technical
skills. As opined by Kopardekar et al. (2016), these skills are obtained from the formal
training and education and it develops further through job experience and training.
 Human: The skill supports ability towards work within cooperation along with others. In
addition, human skills do transpires within workplace as enthusiasm along with genuine
involvement and spirit of trust. Manager with better skills of human has quality regarding
self‐awareness for understanding as well as empathising along with emotions for others.
Henceforth, as highlighted by Radnor and Bateman (2016), some managers are god
gifted, on other hand, others does focus on enhancement of their respective skills with
support of experience as well as training.
 Conceptual: This skill requires the skill of analytics. It helps BP managers to break
down into smaller divisions and towards recognising applications regarding issue.
Managers of BP carry out with high responsibilities. These skills are obtained from
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training and formal training and further developed through job experience (Bp.com,
2019).
As opined by Laudon and Laudon (2016), the professionals of management and business are
increasing rapidly. Following are some of the personal characteristics and skills are required in
business school to help their trainee to develop are:
 Analytical thinking- It helps to interpret the information
 Leadership- It has power to influence others
 Self objectivity- Ability to analysis their performance
 Communication- It helps to express their thoughts through the means of verbal and
written communications (Dekker et al. 2018)
 Stress Resistance- can perform their task through stressful conditions.
TQM
TQM act as overseeing all tasks as well as activities that are desired for maintenance of
excellence level that involves application and creation of assurance and quality planning along
with quality enhancement and quality control (Mohar et al. 2016). These approaches regarding
TQM in BP does concentrates on enhancement of both performance as well as quality within all
departments, processes and operations across BP. It gives quality services along with products
that have been exceeding expectations of consumer (Bp.com, 2019).
Just-in-time Inventory
This strategy does rises efficiency as well as decreases wastes through receiving products, which
are required within processes of manufacturing by reducing costs of inventory. Thus, in BP,
implementation of this strategy within operations management does supports in companies to
reduce storage facilities for more space in BP. As stated by Mijumbi et al. (2016), this is due to
the fact that this leads products to be stored within given and allocated time limit along with its
appropriate use along with saving of money as well for this concerned company.
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P5 Explaining vitality and value regarding operations management within getting business
objectives
Operational management actively oversees controls and designs the process regarding production
through redesigning the business operation in the delivering regarding services to the customers.
As discussed by Cherchi et al. (2015), it seems to be have much importance in the operations of
the business as because it forms the central part. Operational management generally deals with
operation, design as well as enhancement of the system which delivers and creates the primary
product and service to the organization. The functions of the operation management are as
follows:
● The crucial function of the operation management is the controlling and distribution
functions as it is responsible to control the process of the production by ensuring the
proper distribution of the products for fulfilling the organizational objectives. The
efficient distribution and the control of the system can be worked out and developed by
adopting the strong system of control (Musalem et al. 2017). It can also be controlled by
proper control of the resource and also by the distribution of the resources.
● Process design is another important value of the operation management as because it is
by specifying the process the designing can be carried out of the product for meeting the
demands of the customers and also to make profit from it. It fulfills the business
objectives of a BP company (Bp.com, 2019).
● As opined by Furlan Matos Alves et al. (2017), logistics and inventors management is
another important aspect of the operation management and it has its importance from the
point of view of an organization because the finished goods cannot be transported to the
market without the logistics. This can hamper the market value of the organization and
will have a high chance to decrease the demand of the goods which will in turn affects
the organization (Anderson et al. 2018). It also fulfills the objectives of the organization
by maintaining the proper supply of the products in the market for fulfilling the
customers demand. The logistics and the inventor management are also in the way of
ensuring the proper channel of the logistics for the distribution of the purpose of the
organization
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