Management and Operations at TESCO: Roles and Functions

This report provides an analysis of management and operations at TESCO, a well-known organization offering a variety of products. It explores the roles and responsibilities of managers and leaders, highlighting the differences in their functions and the management theories they employ. The report discusses management by objectives, behavioral management theory, and classical management approaches, examining how managers use these theories to manage the workforce effectively. It details the functions of a manager, including planning, organizing, directing, and controlling, and the characteristics of effective managers, such as accountability and decision-making ability. Furthermore, it outlines the role of leaders in developing vision and maintaining effective communication with staff. The report concludes by emphasizing the importance of both management and operations in achieving predefined objectives within a business, and it underscores the capabilities of both leaders and managers in managing business functions appropriately.

Management and Operations
(TASK1)

Introduction
Management is an activity wherein different activities of business are managed in such a
manner that predefined goals can be attained within stipulated period of time. Under this,
functions such as planning, organizing, directing as well as controlling are included for
ensuring future growth and success of business entity (Kurvinen, Töyrylä and Murthy,
2016). Operations management is related with managing daily activities of business in
productive & efficient manner. In the current report TESCO is taken into consideration
which is a renowned organization, offers variety of products such as clothes, mobiles,
groceries and more. The present report is based on roles & responsibilities of managers and
leaders along with the difference in their roles.

 There are ample of management theory that are used by managers to manage workforce in
an efficient manner. In context of Sainsbury different management approaches are
mentioned below:
 Management by objectives- It refers to alien business objectives with individuals
objectives working in company in order to maintain better coordination at work place.
 Behavioural Management Theory: Here, managers prepare effective strategies in
order to manage human resources within company in a better manner. It refers to
understand the behaviour, needs, wants of employees to enhance their productivity and
efficiency and motivate them accordingly.
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 Classical management: Here, managers believe that employees only have physical and economical needs.
As per this, there are predefined ways to work which need to adopt in order to get work done on time. Here
main aim of managers is to earn profit due to this they treat employees like other resources and do not pay
attention over working conditions. In context of Sainsbury, managers use different classical approaches
such as Scientific management, Bureaucratic and Administrative management with some modifications in
order to manage work force in better manner within entity (Chary, 2017).
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CONT..
Manager is a person who undertake activities such as planning, organizing, directing and
controlling so that business activities can be managed in well define manner. In addition to
this, manager key person of organization who is responsible in order to control &
administer an organization & group of people. Functions of Manager of TESCO are given
as under:
Planning: This function is related with setting a vision and preparing strategies by
administering future circumstances. Plans are prepared for bringing growth in business and
reducing uncertainty for future betterment (Comi, Schiraldi and Buttarazzi, 2018).

CONTINUE
Characteristics of managers:
Accountability: A good manager always take accountability of own work. It is the most
important characteristic of manger wherein they are responsible for the after effects of their
decisions.
Decision making ability: Managers of Sainsbury need to take a lot of decision on daily
basis so they are responsible to analyze all the necessary factors and then take appropriate
decision accordingly.
Leader is a person who is responsible for guiding, leading as well as directing individuals
and groups in an efficient manner. Leader not only provides direction but also motivate
work force and track their performance constantly in order to get positive outcomes. In
context of TESCO main role of leaders are mentioned as under:
Developing vision: Main role of leaders is to develop and communicate the vision to
individuals in order to combine their efforts in right direction (Shen and et. al., 2019). For
this purpose, leaders of TESCO formulate vision by analyzing future circumstances in an
efficient manner.

CONT..
Managers Leaders
Managers of TESCO formulate strategies as well as
policies so that desired objectives can be achieved
within predefined period of time.
Leaders are responsible for maintaining effective
communication with staff members to provide them
familiarity regarding the plans and policies formulated
my company.
All the crucial decisions of business are generally
taken by top level of managers. Apart from this, they
also keep control over activities of organization for
making optimum use of resources. (Russell and
Taylor, 2019).
Leaders disseminate the information regarding
strategies to employees and also provide them
appropriate guidance and support persistently in order
to eliminate conflicts in significant manner.

Discuss difference between role & functions of managers
and leaders by applying appropriate theories
There are ample of theories like management by objectives, behavioural approach and more are
applied by managers of Sainsbury so that they can bring favourable outcomes in company. For
this purpose, their role is to formulate suitable plans for ensuring smooth function of business
entity. They also keep control over resources and the activities of employees. On other side,
leaders also applied suitable theories & approaches of leadership for inspiring work force in an
effective manner.

CONCLUSION
It is assessed with above mentioned information that management &
operations are important for managing different business activities in best
possible way for this different roles are played by managers & leaders in
their individual capacity. It is monitored that leaders and managers both
are the key persons and have the capabilities to manage business functions
in appropriate way to achieve predefined objectives.

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