Management of People and Organisation: Case Study Analysis Report

This case study provides an in-depth analysis of people and organisation management within Aldi and Gore, examining various academic concepts and theories related to organisational structure, culture, leadership, and people management. It identifies issues within the case studies, such as confusion in roles due to flat structures, employee dissatisfaction with company offerings, and ineffective hiring strategies. The analysis extends to Gore, highlighting issues with legitimacy and communication within its lattice organisation structure. Recommendations are made for Aldi to adopt a traditional hierarchical structure and improve its market culture, while also suggesting good practices for enhancing communication and employee engagement. The study concludes by emphasizing the importance of aligning organisational strategies with employee needs and fostering a positive working environment to improve overall business performance. Desklib provides similar solved assignments and resources for students.

MANAGEMENT PEOPLE
AND ORGANISATION

TABLE OF CONTENTS
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
Issues in case studies with its merits...........................................................................................3
Recommendation........................................................................................................................7
Issues and challenges face by the company..............................................................................13
REFERENCES..............................................................................................................................20

MAIN BODY
Issues in case studies with its merits
Area: Aldi Academic
Concepts/Theorie
s
Issues in the case studies Merits / Limits of Concept
Org Structure The organization
has a flat
structure and it
has been analysed
through the
concept that it has
only few layer of
management and
managers have a
wide span of
control
As per the case study, it has been
analysed that all employees have to
report to manager due to flat structure
and this in turn causes confusion within
their roles. That is why, it is considered
as an issue for a company.
The biggest advantage of usi
structure is such that it eleva
employee’s level of respon
Along with this, it removes
layer of management and im
coordination (DiMaggio, 201
the other side, with this str
employees become confused
team roles and this affect the
performance of a company
Org Culture The culture
followed by Aldi
is related to
power under
Handy culture
theory where
power is in one
hand (Mouzelis,
2017). Also,
subordinate do
not have any
option rather than
follow the same,
The issue identified within a case study
pertaining to culture is such that
company’s employees are not satisfied
with the offering by company and this
in turn lead to cause negative impact
over their performance.
The advantage of using a
Culture theory is such that i
to determine how employ
retained. Also, it elevated
productivity of a company a
in turn help to meet the
objectives. On the other si
disadvantage of using power
within a workplace is such th
unhealthy focus on profit and
turn cause negative impact o
business performance.
Org Leadership The leader of
Aldi uses
Charisma as a
leadership style in
which they
involve
employees so that
they
communicate
with the
employees in
order to motivate
them so that they
generate better
outcomes. This in
The leader of a company do not solve
the issues faced by employees and even
does not provide sick leaves and other
benefits that affect workers
performance. Also, it can be stated that
they provide low average salary and
does not resolve the query.
The merit of using the lea
theory is such that leaders m
and inspire the workforce
they start performing in a team
that create a positive se
change. On the other side,
been critically evaluated th
dependent upon the energy l
leaders and prevent new l
opportunities that might aff
results in negative manner (B
and Deal, 2017).

turn causes
positive impact
over the business
People
Management (4
areas)
1. Recruit
ment &
Selectio
n
The hiring
strategy of Aldi is
not effective
enough because it
does not provide
high wages to
their customers
and that is why, it
affected the
overall
performance of a
company
(Svitkina, 2020).
the interview
process is used
for selecting the
employees
Company faces issue regarding hiring
the employees because it offers low
salary and that is why, no one wants to
perform job in this area. This in turn
affected the performance of employees
as well as business.
The merit of using this con
recruitment is to examine w
the candidate is best fit for
not. On the other side, limita
using this method is such that
necessary questions are not a
this process that help to i
whether an individual is bes
not.
2. Trainin
g &
Develo
pment
By using training
of reinforcement
theory, it has
been analysed
that the learning
behaviour of the
people should be
appropriate and it
does not repeat
after the mistakes
identified (Meyer,
2017). For that,
training is
provided
The issue identified within a case study
is such that Aldi do not provide
effective training session to the
employees and that is why, there is a
need to provide effective training that
helps to understand about key areas.
The merit of using this th
such that it boosts the mo
employees and reduce turno
also helps to improve produ
and generate better outcome.
critically note, it has been ide
that it provide different w
improve the performance
diminish the result
3. Perform
ance &
Reward
With the help of
social cognitive
theory, the
performance of
an employee can
be enhanced and
by offering
different rewards,
company can
improve the
performance
The employee does not get any reward
and they are over burden without
getting any additional compensation
The merit of using this con
such that it helps to motiv
employee and their behaviou
on critically side, it has
analysed that changes i
environment lead to cause n
impact over person because t
not accept the change (Kon
2020).
4. Employ Marxist The issue pertaining to this area is such The advantage of using the th

ee
Relatio
ns
perspective help
to determine the
employee relation
because each of
them provide
different
interpretation
towards a
workplace
conflict (Bratton,
2020). This in
turn cause
negative impact
over the
performance
that employees are not happy with the
working environment because leaders
do not hear their issue and this in turn
cause adverse impact over their
performance.
such that it helps to p
effective system to the co
which can be complied to im
the working environmen
remain employee satisfied.
other side, it does not includ
key areas and this in turn
negative impact over
performance.
Area: Gore Academic
Concepts/Theorie
s
Issues in the case studies Merits / Limits of Concept
Org Structure Company follows
Lattice
organization
structure in which
organisation
provide ways for
workers to
contribute ideas
and suggestion in
every area of a
company.
The issue identified within this
organization structure is such that
legitimacy from the clients and its
partners. Also, some employees are
exercise some sort of power on an
informal basis.
It allows corporation to be
flexible and also adapt the c
frequently (Howard-Gr
2020). Also, through this str
company provide an opportu
change their work pattern to b
their work from home. On th
side, lack of prog
opportunities affect the
performance of a compa
adverse manner.
Org Culture The organization
culture adopt by
the company is
related to role in
which all
employees are
work according to
delegated roles
and
responsibilities
(Vargas-
Hernández and
Ali, 2021). Under
handy culture
As per the organization culture, the
roles and responsibilities are delegated
to each employee and that is why, a
lack of communication might affect the
culture because it derives opposite
results as expected.
The chosen organization st
helps to boost the
performance of a compan
motivate employees so that ef
results can generated. On th
side, this might lead to i
poor communication chann
this in turn causes negative
over the business performanc
is why, there is a need to focu
the organizations structure so
create a better a better outcom
derive better outcome.

theory,
employees are
able to perform
the duty and meet
the defined aim
Org Leadership The leadership
style opted by the
company is
fellowship in
which company’s
leader opt the
style which
involve all the
employees in the
decision making
process so that
effective results
can be generated.
The leadership issue faced by the
organization involves discussion with
all employees while making effective
action. This in turn causes negative
impact for the company and affect
business performance.
The merit of using this lea
style is such that emp
understand that they a
important key pillar of a co
and this help to boost the mo
employees (Bayar, 2021).
other side, it has been cr
analysed that the chosen lea
style sometime do not p
effective results. That is why
is a need opt the leadership s
per the situation.
People
Management (4
areas)
1. Recruitm
ent &
Selection
The strategy for
recruiting and
selection are not
very usual
because Gore is
believed in
control the
employees that is
very less
interview are
conducted. Also,
there are some
people who are
like to recruit
from there family
and friends. That
is why
organisation has
less option for
recruiting and
selection the
employees
(Wæraas and
Dahle, 2020).
In this case study this is analysed that
there is less amount paid to the
employees as well as it controls the
employees by not give them extra
salary for overtime.
The merit of this section is
those already known for co
as well as employees are not
per the education basis. Besi
the knowledge get by the ca
is comparatively low and
why they offer less salary.
2. Training
&
Develop
The theory
adopted by
organisation
social learning
There are different types of training
provide by the company in order to
implement new strategy for considering
different types of products.
The advantage of training is t
new things and it is very im
to adopt technology advan
for providing better resource

ment theory in order to
provide proper
training to
employees. Also,
it helps to
develop the
knowledge of
employees.
employees.
3. Performa
nce &
Reward
The performance
and reward theory
adopted by the
organisation in
order to using the
extrinsic reward
theory that
believe in
positive
corelation with
the performance
and efforts. The
outcome for the
favourable
performance is
related to
desirable rewards.
In context of organisation there are
different types of reward given on the
basis of performance as well as in the
form of appraisal and also get extra
leaves for vacation period.
The merit of the reward sy
related to motivate the empl
order to get better services
as increase the perfo
productivity. On other hand,
system demotivated
employees who were not g
same rewards because
performance level is compar
low (Blštáková and Stacho, 202
4. Employe
e
Relations
The employee
relation is related
to the efforts that
are create for
maintaining the
positive
relationship with
employees. It
helps employees
to more engaged
with the work.
From the report this issue is seen when
employees are getting more engaged
with the organisation but not with the
subordinate. So that their different task
given by the manager in order to create
more engagement.
The merit of this point is to im
the communication and the c
of the organisation that will e
the performance of the emp
On other hand it creates c
between employees.
Recommendation
Area: Aldi Strategic
Recommendation
Rationale Critique
Theory
Good Business
Practice
Org Structure For Aldi which is
currently following
flat organizational
structure, it is to be
In this
organisations
people are
workings under
On other hand, it
has impacted
negatively by
creating conflicts
According to some
period there are it
has help employees
to reducing the

recommended that it
should adopt
traditional
organizational
structure which is
also known as
hierarchical or top –
down organizational
structure
(Laurén and et.al.,
2021). Here power
flows upward or
vertically and
employees follow a
proper chain of
command.
the manager
who will guide
and give
direction to
employees
because there
are so many
who are likely
to use this
method.
between
employees (Djati,
2020). Time
based theory is
help for better
communication
for all the team
members and it
has also helped
while there is
manager is
leading or not or
there is a
situation where
multiple manager
are working but
there were people
who are self
dependent in
order to take the
decision.
conflicts between
employees and
improved the
efficiency of the
operation. The
good business
practices are such
as faster taking the
decision, able to
work at multiple
work location there
are so many
problems that are
arises and this
theory has helped
for making the
work easier.
Org Culture The autocratic culture
is a modern culture
which are helped in
corporate sector in
order to clear the
chain and command
with the help of
multiple management
by separating the
leadership and
employees. It has
been recommended
that it has improved
the market culture
that is why it can be
the best culture that
are emphasizes the
competition.
This cultural is
recommended
because it
provides routine
and stability so
that employees
will depend on
the control and
stability (Djati,
2018). Also,
manager can set
the daily task
for employees
in order to
complete there
work. The
expectation of
leader should be
clear in this
because
manager are
expected from
employees to
complete the
task accordingly
The main purpose
of the structure is
to help Aldi by
dividing the
responsibility
accordingly. By
this employee can
get reward and
feel secure for the
long-run. On
other hand, it has
lead the limited
communications
on the basis of
employment
status not in life
experience. It has
failed in
inflexibility
because
employees are not
take care at
personal life such
as in the field of
childcare,
This is the good
business practice in
order to motivate
the employees of
Aldi (Setiawan,
Setiyadi and
Prakoso, 2020). So,
that they can work
accordingly and
hierarchy theory
are suggested that
there are some
physiological
factors which
should managed
and focus on the
task.

(Yang-Ngam,
Chankoson and
Aodton, 2019).
sickness and
commutes etc.
Org Leadership This is the most
important activity
that are help staff and
faculty programme in
order to foster the
environment with the
help of deep learning
that can be inquired
for the real problem
faced by faculty and
organization (Ruiz
and Beretta, 2021). It
has been
recommended that
there fellowship
leadership is perfect
for the Aldi because
it has helped to take
the strategic decision
regarding building
capacity for it.
Anyone can
manage the
process and
system for
running and
monitoring the
management
activities. This
is must because
without
followers
manager serve
no purpose and
there is no team.
That is why it has
given
professional
network that are
benefit for pursue
the goals. It has
been analysed
that there are lots
of opportunity
which are helped
for exceptional.
On other hand, it
has demotivate
the employees
because people
are getting
frustrated because
of office politics
(Ruffa, 2018). In
Gore there are so
many employees
who have lost
there job for this
reason.
It has also
increases the
sharing clarity in
the employees and
help other with this
practices. In
accounts there are
so many times they
need more
cooperation of
other employees.
This is also known
for the autocratic
leadership style in
which people are
given support to the
other employees.
People
Management (4
areas)
1.Recruiting
and selecting
The strategy for
cognitive behavioural
theory is related to
link between
emptions, thoughts,
behaviour etc
(Elsbach and
Stigliani, 2018).
In training and
development
there are so
many
techniques that
are used by the
selecting the
right candidate
for right job.
This will helps to
get the specific
knowledge for
the employees
that will help to
increases the
productivity.
There are several
steps that are need
to follow by all the
organisation on
order to take the
interview of those
person who are
help to get
improvisation of
skills .
2.Training and
development
Strategy used for
providing trainings to
the employees so that
they can help for
increasing the
productivity.
Hire trainer
from external
sources.
It has charged
high cost over
training.
Online sources
which are help for
improving the skill
of the employee.
3.Performance
and reward
Reward are related to
appraisal that should
be given by
It helps to
motivate the
other employee
Promotion are
given to
employees but
Increment are the
best sources for
motivation.

organisation. also (Isensee
and et.al.,
2020).
beside this it
demotivate other
employees.
4. Employee
relation
By providing
different types of task
that build employ
relation.
Vacation are
provided to the
employees so
that they
motivated by
this.
There re so many
created by this
and many are
solved.
It helps to increase
positive
environment.
Area: Gore Strategic
Recommendation
Rationale Critique
Theory
Good Business
Practice
Org
Structure
The organization
used the lattice
structure in
employees are able
to send their
reviews over it (Al
Khajeh, 2018). It
has been
recommended that
organization should
use team based
organizational
structure so that all
the staff are able to
give their
contribution in
team and it will
give the better
contributions.
Team in the
company is more
powerful than the
individual worker.
Gore should focus
on Team based
organizational
structure because
it is beneficial for
the company in
order to increase
the productivity
and employees are
working under less
hierarchical and
this the flexible
structure that
reinforce the
problem as well as
it has increases the
decision-making
skills in the
employees this is
the most important
for organisation.
This has also
helped to increase
the team
accountability.
Time based
theory is help for
better
communication
for all the team
members and it
has also helped
while there is
manager is
leading or not or
there is a
situation where
multiple manager
are working but
there were people
who are self
dependent in
order to take the
decision. On
other hand, it has
impacted
negatively by
creating conflicts
between
employees.
The good
business practices
are such as faster
taking the
decision, able to
work at multiple
work location
there are so many
problems that are
arises and this
theory has helped
for making the
work easier (Oc,
2018). According
to some period
there are it has
help employees to
reducing the
conflicts between
employees and
improved the
efficiency of the
operation.
Org
Culture
The Hierarchy
culture is a
traditional culture
which are helped in
corporate sector in
order to clear the
This cultural is
recommended
because it
provides routine
and stability so
that employees
The main
purpose of the
structure is to
help Gore by
dividing the
responsibility
This is the good
business practice
in order to
motivate the
employees of
Gore. So, that

chain and
command with the
help of multiple
management by
separating the
leadership and
employees (Ali and
et.al., 2021). It has
been recommended
that it has
improved the
market culture that
is why it can be the
best culture that are
emphasizes the
competition.
will depend on the
control and
stability. Also,
manager can set
the daily task for
employees in
order to complete
there work. The
expectation of
leader should be
clear in this
because manager
are expected from
employees to
complete the task
accordingly.
accordingly. By
this employee
can get reward
and feel secure
for the long-run.
On other hand, it
has lead the
limited
communications
on the basis of
employment
status not in life
experience. It has
failed in
inflexibility
because
employees are
not take care at
personal life such
as in the field of
childcare,
sickness and
commutes etc.
they can work
accordingly and
as Maslow's
model hierarchy
theory are
suggested that
there are some
physiological
factors which
should managed
and focus on the
task.
Org
Leadership
It has been
recommended that
there fellowship
leadership is
perfect for the Gore
because it has
helped to take the
strategic decision
regarding building
capacity for it. This
is the most
important activity
that are help staff
and faculty
programme in
order to foster the
environment with
the help of deep
learning that can be
inquired for the
real problem faced
by faculty and
organization (Ika
This is must
because without
followers manager
serve no purpose
and there is no
team. Anyone can
manage the
process and
system for running
and monitoring the
management
activities. This
also helps to
corporate with the
program faculty or
staff which are
help for getting
information about
the problem
solving. Leader
can accomplish
the purposes and
profound the staff
It has been
analysed that
there are lots of
opportunity
which are helped
for exceptional.
That is why it has
given
professional
network that are
benefit for pursue
the goals. On
other hand, it
has demotivate
the employees
because people
are getting
frustrated
because of office
politics. In Gore
there are so many
employees who
have lost there
This has given the
clarity and shared
value that are help
for modelling
(Sousa. and et.al.,
2019). It has also
increases the
sharing clarity in
the employees
and help other
with this
practices. In
accounts there are
so many times
they need more
cooperation of
other employees.
This is also
known for the
autocratic
leadership style in
which people are
given support to

and et.al., 2020). members. job for this
reason.
the other
employees.
People
Manageme
nt (4 areas)
1.
Recruitme
nt and
selection
The strategy for
cognitive
behavioural theory
is related to link
between emptions,
thoughts,
behaviour etc. This
is directive as well
as time-limited and
it is also called
structured approach
for take care of
mental health for
the employees.
Also, there are
three basic
principle which are
in the form such as
psychological
problem.
In training and
development there
are so many
techniques that are
used by the
selecting the right
candidate for right
job. The related
process is
involving the
multiple
stakeholder with
senior level
employee in the
company.
This will helps to
get the specific
knowledge for
the employees
that will help to
increases the
productivity and
that is why it is
necessary to
recruit those
employees who
are select for
right place at the
right time. Gore
is professionally
take the step
when recruit
employees. On
other hand, they
are not believed
in professional
working
environment
which lead
success.
There are several
steps that are need
to follow by all
the organisation
on order to take
the interview of
those person who
are help to get
improvisation of
skills. So, there
are three basic
principle which
are in the form
such as
psychological
problem.
2. Training
and
developme
nt
The strategy used
by the company is
related to the
autonomy in which
it helps to provide
provide proper
training to
employees.
Employees are
able to learn new
things so that all
organisation
provided better
resources that are
helps to get proper
productivity and
also stand with the
competition in the
market. The
competition is
increased
regularly.
It has been
analysed that it
increases the
productivity but
on other hand, it
has charge high
cost when
organization
offer training to
the employees
because there are
regular change in
technology and it
is not possible to
spent lots of
money on it.
It has need efforts
for improving the
position of the
organisations.
3.
There is
technology
changed so that it
The resources are
related to improve
the performances
There are so
many people in
company who are
There are several
steps in training
process which are