MGMT6012 Report: Examining Management Perspectives at Woolworths

This report provides an in-depth analysis of Woolworths' management perspectives, focusing on leadership styles, ethical considerations, and the role of diversity within the organization. It examines the application of qualitative research methodologies to assess Woolworths' management approaches, particularly its use of autocratic management. The report explores the importance of ethics and diversity in the business context, evaluating their impact on organizational performance and employee satisfaction. Furthermore, it offers several recommendations for Woolworths to improve its management strategies, address potential issues arising from its chosen management style, and enhance overall business outcomes. The report highlights key management theories, analyzes ethical sourcing policies, and discusses the influence of cultural diversity on business operations. The analysis is conducted within the framework of the MGMT6012 course, offering practical insights into real-world management challenges and solutions.

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Management Perspectives

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Executive Summary
This paper outlines several aspects related to the chosen organization. The management
perspectives of Woolworths have been discussed in this overall report. Woolworth is one of the
biggest supermarkets in Australia and it includes the different management styles to manage the
system of the business. The management style of the organization has been described in this
report. As the organization chooses the autocratic management style to manage the several
perspectives of the report. The methodology of qualitative research is also discussed in this
report. The ethics and diversity play an important role in the organization and this has been
discussed in the report. The different recommendations have been also described in this report.

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Contents
Introduction......................................................................................................................................4
The methodology of qualitative research method...........................................................................5
Management theory relevant to organization..................................................................................6
Role of ethics and diversity in the organization..............................................................................7
Recommendations............................................................................................................................8
Conclusion.......................................................................................................................................9
References......................................................................................................................................10

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Introduction
This report describes the various process of management used in the selected
organization. Woolworths organization will be selected in this report to describe the different
style of management. Woolworths specializes in groceries but also sells magazines, DVDs,
health and beauty products. Woolworths improve the several management tactics to manage the
overall improvement in the organization.
The different styles of management will be discussed in this report as the Woolworths
uses the autocratic style of management to manage the different perspectives of the organization.
Ethics and diversity are used to manage the several conflicts occurred in the business process and
the importance of ethics and diversity will be discussed in this paper. This organization is
selected as it includes the different management styles and also works to manage the ethics and
diversity in the organization. This organization works to manage the overall ethics in the
business process to achieve better profits in the organization.

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The methodology of qualitative research method
The methodology is one of the important concepts used in analysis the several techniques and
methods to gather the proper information related to the organization. As the different process is
required to manage the information and data for the proper management of the business. The
qualitative research is one of the best researches used to gather the information for the various
perspectives and it improves the quality of the collected information and gives proper data as
related to the particular topic (Sinkovics, et al., 2008). There are various research methodologies
used in the research process. The data relates to the analysis of the management style and the
concept of ethics and diversity in the business organization.
All the process related to the management style of the selected organization can be
determined by collecting information from the employees of the organization and they treated as
the respondents of the business organization. The research methodology includes the data and
procedures that give proper information as per the related topic. Qualitative research includes the
method of market research that focuses on obtaining data by open-ended and conversational
communication. It includes a scientific method of observation and it improves the overall process
of collecting information as per the proper topic.
To analyse the management style of the Woolworths and ethics and diversity, the qualitative
research method is used that gives the different observations that help in determining the overall
process of the use of management style by Woolworths and it also defines the various
management perspectives used by the particular organization (van Dijk, et al., 2012). The
qualitative research gives the non-numerical data and provides theoretical information related to
the research topic.
The management style of Woolworths can be analyzed using the qualitative research method. As
it has been analyzed by including the views of different authors (Zahra and George, 2002). The
research methodology is one of the important parts to get information related to business
research and market research. By qualitative research, it has been analyzed that the Woolworths
uses the autocratic management style to manage the several functions and activities of the
business. All the desired activities can be managed by the autocratic management style of the

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organization (Yang, et al., 2006). The ethics are used to manage the conflicts occurred in the
organization and this management is used in the overall process of the business.

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Management theory relevant to the organization
The management style is too important and effective in the business as it manages the
different functions in the business. The management process consists of planning, prioritizing
and organizing the work efforts to complete and achieve the overall objectives of the
organization. This encompasses the way they make decisions and the process of the plan and
organize the work as per the requirements of the employees (Knox, 2015). The management
style maintains effective leadership in the business as this is too effective and essential in the
process of the business. The various organizations use the various management styles to manage
the business in a proper manner.
Woolworths adopted the autocratic management style to take the different decisions of the
business that depends on the staff of the organization. In this management style, the whole
management group is responsible to take several important decisions to improve the business
process (Carraher and Paridon, 2008). It is important for the business to improve the business
culture and this all becomes possible by the use of proper management style in the organization.
By using the proper management perspectives, the business process becomes successful and
employees become positive.
By the use of the management style, the productivity of the business gets increased in a proper
way. The Woolworths follows the different strategies to improve the overall business process
like the company improve the core offer to ensure that customers put Woolworths first, creating
the customer value by organizing the success and use the innovation to achieve the needs of the
customer. The use of the autocratic management style also improves the leadership issues
occurred in the business (Darnall , et al., 2008). As it has been defined that autocratic
management style uses the decision-based beliefs and only the one person takes all the desired
decisions related to the management process.
This style of management is too important and effective and it manages the leader
policies and procedures and achieves several goals and objectives related to the organization
(Rynes and Gephart, 2004). The manager of Woolworths control all the decision and he is only
responsible to manage the several activities of the organization and improves the profitability of

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the business in the market of Australia. The leader of the Woolworths follows this style to make
better decisions of the business.
Role of ethics and diversity in the organization
Ethical diversity is too effective and essential for the business and it includes the different values
and beliefs that hold by the people. The lack of ethics creates several problems in the business
and Woolworths majorly affected by the lack of ethics. The laws of the business also get
reflected by the overall process of the business Diversity and ethics are. too different parts
involved in the organization (Doh, et al., 2012). Diversity is the process that affects the overall
task and relationship of the employees. Whereas ethics is the study of moral obligation and it is
used to solve the ethical issues occurred in the organization. The ethics are too important for the
business to make ethical decisions in the business process.
Woolworth also follows the different approaches to manage the overall ethics and diversity in the
organization. The ethics and diversity provide a great impact on the Woolworths as it includes
the different policies that used to satisfy the employees. The basic needs of the society and
political framework is included in the process of diversity as it reflects the business environment.
The various values, ethics and culture are too important for the business as it helps the
organization to work in an effective manner. Ethics are too important for Woolworths as it helps
the business to achieve several objectives related to the international market. The ethics are all
related to the technology, advancement, products and services of the competitors (Lee, 2002).
Woolworths is committed to upholding human rights and manages the supply chain of the
business in a proper manner.
The ethical sourcing policy of Woolworths includes the overall criteria relates to the anti-
corruption, labour rights, and working conditions. The environmental standards can be
maintained by using ethics in the business organization. All the ethical decisions of the company
based on the particular values that are essential for the employees and customers. These ethics
are responsible to achieve better productivity and profitability of the organization. Woolworths
has a cultural background and ethnicity to understand the overall community in the process. This

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diversity of organization provides proper support in the business and it affects the objectives of
the business. Managers of Woolworths are specialized in areas and it affects the overall
performance of the business objectives. The different management functions are involved in the
role of ethical and diversity.
Woolworths also focuses on the diversity to manage the different values and strategy of the
business. The diversity helps the organization to identify the overall needs of the customer.
Diversity in management is important for the overall environment as it accepts the different
challenges occurred in the business process (Soares, et al., 2007). The multicultural diversity in
the business is responsible to manage the different aspects of the business. Woolworths need to
manage the overall diversity for the better management of the employees. The employees
achieve better growth by using this process and it manages the overall diversity of customers.
This needs to manage the overall leadership process in the business (Boulouta, 2013). The
different benefits and opportunities are included in the business process.

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Recommendations
Woolworths faces several issues in the management as it follows the autocratic style of
management in which only one person is responsible for taking several decisions in the business
process. This style of management gives a bad impact on the employees and create
unsatisfactory situation among the employees (Ronda-Pupo and Guerras-Martin, 2010). The
strong level of competition is also a big issue faced by Woolworths in the international
supermarket. The organization needs to change its management style for achieving better
objectives.
Woolworths need to manage the issues faced in managing the organization and this improves the
overall objectives of the business (Mentzer, et al., 2008). The recommendations need to be
followed by Woolworths are discussed below-
 Prioritize problems
Woolworths need to prioritize the problems occurred in the management process and that
create management issue in the organization. This helps the organization to identify the
overall problems occurred in the business issues.
 Focus on problems
Woolworths need to focus on the problems that created due to the use of the autocratic
style of management as in this style, the decisions all depend on one person that affect the
satisfaction of employees.
 Analyse the solutions to solve
The organization needs to solve the overall problems so it is essential to manage the
overall activities to solve the problems (Fels, 2015). The solutions are important to
analyze to solve several issues.
 Make the decisions to solve the management issue
The organization needs to implement the several decisions to solve the problems occurred
due to the use of autocratic management style (Mitchell and Shortell, 2000). For this
organization needs to use the democratic style of management.

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Conclusion
From the above information, the several aspects related to the management perspectives
can be analyzed. The qualitative research method has been described in the above report that is
used to analyze the information based on a particular topic. The qualitative research is one of the
best researches used to gather the information for the various perspectives and it improves the
quality of the collected information. Qualitative research includes the method of market research
that focuses on obtaining data by the open-ended. The management theory used by Woolworths
has been described in the above report.
The management process consists of planning, prioritizing and organizing the work
efforts to complete and achieve the overall objectives of the organization. Woolworths adopted
the autocratic management style to take the different decisions of the business that depends on
the staff of the organization. Diversity and ethics are too different parts involved in the
organization. Diversity is the process that affects the overall task and relationship of the
employees. Whereas ethics is the study of moral obligation. These two aspects have been
discussed in this report. The several recommendations that are used to solve the management
issue also discussed in the report.

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References
Boulouta, I. (2013). Hidden connections: The link between board gender diversity and corporate
social performance. Journal of business ethics, 113(2), 185-197.
Carraher, S. M., & Paridon, T. J. (2008). Entrepreneurship journal rankings across the
discipline. Journal of Small Business Strategy, 19(2), 89-98.
Darnall, N., Henriques, I., & Sadorsky, P. (2008). Do environmental management systems
improve business performance in an international setting?. Journal of International
Management, 14(4), 364-376.
Doh, J. P., Lawton, T. C., & Rajwani, T. (2012). Advancing nonmarket strategy research:
Institutional perspectives in a changing world. Academy of Management
Perspectives, 26(3), 22-39.
Fels, A. (2015). Current Issues in Competition Policy. Australian Economic Review, 48(4), 410-
416.
Knox, M. (2015). Supermarket monsters: The price of Coles and Woolworths' dominance (Vol.
6). Black Inc..
Lee, H. L. (2002). Aligning supply chain strategies with product uncertainties. California
management review, 44(3), 105-119.
Mentzer, J. T., Stank, T. P., & Esper, T. L. (2008). Supply chain management and its relationship
to logistics, marketing, production, and operations management. Journal of business
logistics, 29(1), 31-46.
Mitchell, S. M., & Shortell, S. M. (2000). The governance and management of effective
community health partnerships: a typology for research, policy, and practice. The
Milbank Quarterly, 78(2), 241-289.
Ronda-Pupo, G., & Guerras-Martín, L. (2010). Dynamics of the scientific community network
within the strategic management field through the Strategic Management Journal 1980–
2009: the role of cooperation. Scientometrics, 85(3), 821-848.