Applying Management Principles: A Case Study of Techno Greats Labs

This report addresses the management challenges faced by Techno Greats, a company operating 10 labs across Canada. The central issue revolves around ED, the general manager, who is struggling to balance a new research project with existing organizational problems such as staff performance, safety concerns, and stock management. The analysis identifies poor communication as a root cause and explores options including fostering innovation, implementing effective communication strategies, and adopting computerized inventory tracking. Decision criteria such as time, budget, and risk level are considered in evaluating these options. The report recommends implementing technology to improve stock management, supported by skilled labor and employee training, with a timeline for action. Success is to be measured through regular monitoring and performance evaluation against set objectives. Desklib provides access to this solution and other resources for students.

Running head: MANAGEMENT
Principles of Management
Name of the Student:
Name of the University:
Author’s Note:

2MANAGEMENT
Table of Contents
Synopsis...........................................................................................................................................3
Problem Identification.....................................................................................................................3
Root cause of the problem...............................................................................................................4
Option Analysis...............................................................................................................................4
Decision Criteria..............................................................................................................................5
Evaluation of the options.................................................................................................................6
Implementation................................................................................................................................6
Measuring success...........................................................................................................................7
References........................................................................................................................................8

3MANAGEMENT
Synopsis
Managing a business in a proper way is a big concern of every organization. However, it
is crucial for the business owner to manage their project making a rigid plan (Bird 2016). From
the given scenario, it has been received that Techno Greats operates 10 labs across Canada.
These labs include research regarding the blood and Plasma. ED is the general manager of
Techno Grates and he is started his work as a researcher in its Vancouver lab. However, it has
been found that ED wants to start a new project regarding the research in this organization but he
failed to give proper time to this research as well as their new business plan. On the other hand, it
has been received that in this organization there is staff problem as the staffs are not working
properly. On the other hand, safety issue is another problem in this lab that needs to be removed.
This study deals with the problem and the options to solve the problem in this organization.
Problem Identification
According to the given scenario, it has been found that ED wants to complete one project
before starting another project. One of the major problems of this idea is to complete the project
within the time. On the other hand, another problem in Techno Greats is the poor performance of
the staffs and the lack of proper data entry clerk. However, ED found that the lab performance is
slightly below from its objectives. This is big problem of this lab. It is crucial for an organization
to perform based on the objectives (DHF et al. 2017). Therefore, the purchasing department of
this lab was not working well as the stock of the standard Petrie dishes is very low. Therefore,
the ED was not able to continue his work due to the interruption of supervisor and the Vice-
president HR. Therefore, to promote a new marketing plan ED needs to bring changes in the
marketing strategy. However, the employees especially the data entry clerk has some personal

4MANAGEMENT
problem that need to sort out by ED. Apart from this it has been observed that ED had been
facing guilty as he was not able to complete the project within the time. He felt that there was
lack of creativity in his work and there was no innovation. However, the organization expects
more from ED while he was not able to give his 100 percent concentration on the project due to
other issues in the lab. ED needs to deal with the staffing issues, purchasing issues and other
issues in this lab, which resisted him to complete the project within the time.
Root cause of the problem
The main root cause of the problem is the poor communication level among the staffs in
the organization. There is lack of understanding between the staffs, which creates a problem in
this organization.
Option Analysis
ED had been faced problem due to lack of creativity in his work. In order to solve this
problem innovation in the working procedure needs to be done. However, innovation in the work
schedule will be helpful to complete a project within the time (Antil et al. 2016). ED needs to
split his work objectives into small segments and then work on it. By taking short term goal he
will be able to achieve the project objectives. Therefore, staffing problem is another big issue in
Techno Grates. In order to deal with the staffing problems, ED needs to use effective
communication strategy. Effective communication enables an organization to deal with the staff
issue by making a good interaction with the staffs. However, the staffs are not available in this
organization. This can be reduced by using effective communication as effective communication
improves the staff input in an organization. On the other hand, the stock maintenance is a big
problem of this organization. In order to deal with this issue, it is crucial to keep a regular and

5MANAGEMENT
updated track of the lab stock. By using the computerized inventory tracking system Techno
Greats will be able to measure the stock of their lab. By utilizing the technology an organization
is able to identify the deficiency of the materials in a stock (Austin and Pinkleton 2015). Hence,
this will be helpful for Techno Grates to deal with their low stock. Hence, such there options will
be effective for the Techno Greats to deal with their current problems. It is important to identify
the problems and then take action based on this problem as it will make the changes successfully
in an organization.
Decision Criteria
Decision criteria include several factors based on which a decision is taken. ED needs to
take a decision regarding the current problems of Techno Greats. However, it is important to
measure the time that needs to take a decision regarding in any action (Hoffmann and Tooth
2017). In order to take a decision regarding the action plan of Techno, Grates problem time is
required. ED needs to take time to understand the effectiveness of the action plan. If the decision
is taken quickly then it may hamper the success of an action plan. For this purpose, decision
should be taken based on the time.
Therefore, budget or cost analysis is another criterion of any decision. ED needs to
analyze the budget plan while taking a decision. This will help them to understand the overall
cost of the action plan to solve the action. As a result, the huge expense of the action plan can be
controlled through this budget plan. Risk level analysis of is necessary while taking a decision
(Govindan et al. 2015). For ED he wants to reduce staffing issue, incorporate creativity into the
project and to manage the stock. In order to implement these actions, decision is required to take.
However, it is vital for ED to analyze the associated risk with this decision otherwise the success

6MANAGEMENT
of the current decision can be hampered. ED needs to adopt technology to manage the stock.
Before taking this decision return on investment needs to be analyzed. Therefore, analysis of the
organizational culture such employee morale needs to be observed before taking any decision as
employee resistance regarding any decision may affect the decision-making process.
Evaluation of the options
Effective communication, use of technology and incorporation of creativity are the major
there options to solve the staffing and stock management issues in Techno Greats organization.
From the above analysis it has been received that budget, organizational culture, risk and time
are the major criteria of the decision-making process. In order to use the technology, it is
important to analyze the budget. On the other for the implementation of effective communication
organizational culture needs to be measured (Antil et al. 2016). Apart from this to incorporate
creativity into the business project time, budget and risk need to be considered. To deal with the
staffing issue and stock management use technology will be the effective option as it will bring
creativity to the work besides reducing the barriers.
Implementation
In order to implement computerized technology to manage the stock, it is important to
recruit more skilled labor (Bird 2016). On the other hand, proper equipment needs to purchase to
utilize the technology. Therefore, training should be given to the employees of Techno Greats to
access the technology. The timeline is as follow:
Action plan 1st month 2nd month 3rd month

7MANAGEMENT
Establishment of the
objective
-
Recruitment of the
newly skilled staffs
Training program
Table 1: Timeline of the action plan
(Source: Author)
Measuring success
Conduction of the regular monitoring process will be effective to understand the
effectiveness of a decision (Kerzner 2017). ED needs to review the implemented option by
taking regular monitoring process and by measuring the performance against the objectives. This
will help them to understand the success of the work. However, proper monitoring is an effective
process to evaluate the success of an implemented plan.

8MANAGEMENT
References
Antil, H., Otárola, E. and Salgado, A.J., 2016. A space-time fractional optimal control problem:
Analysis and discretization. SIAM Journal on Control and Optimization, 54(3), pp.1295-1328.
Austin, E.W. and Pinkleton, B.E., 2015. Strategic public relations management: Planning and
managing effective communication campaigns (Vol. 10). Routledge.
Bird, H.A., 2016. Principles of Management. In Performing Arts Medicine in Clinical Practice
(pp. 53-60). Springer, Cham.
DHF, D.H.F., and DSS, D.S.S., 2017. Principles of Management. Evidence-Based Critical Care:
A Case Study Approach, p.509.
Govindan, K., Rajendran, S., Sarkis, J. and Murugesan, P., 2015. Multi criteria decision making
approaches for green supplier evaluation and selection: a literature review. Journal of Cleaner
Production, 98, pp.66-83.
Hoffmann, T. and Tooth, L., 2017. Shared decision making. Evidence-Based Practice Across the
Health Professions-E-pub, p.337.
Kerzner, H., 2017. Project management metrics, KPIs, and dashboards: a guide to measuring
and monitoring project performance. John Wiley & Sons.