Management Problem Solving Report: Organizational Behavior Focus

This report examines the importance of organizational behavior in maintaining brand image and employee loyalty, using the article "Inside Toxic gadget Junkyards" as a case study. The report analyzes the health risks faced by workers in e-waste junkyards and highlights the need for responsible waste management. It emphasizes the significance of organizational behavior in managing waste, studying employee behavior, and fostering a positive work environment. The report provides strategic recommendations, including increased employee engagement, stakeholder relationship building, and competitive analysis, to improve organizational behavior and corporate social responsibility. The findings stress the importance of ethical practices, legal compliance, and long-term sustainability for business success.

Running head: MANAGEMENT PROBLEM SOLVING
Management Problem Solving
Name of the Student:
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EXECUTIVE SUMMARY
The main concern of the given report is to determine the synergy as well as the importance of
the aspect of organisational behaviour in the concern of maintaining the brand image as well
as loyalty of any business organisation. In this connection, the report also studies an article
named as Inside Toxic gadget Junkyards, in the concern of understanding the harm the toxic
waste causes to the workers around the world in the concern of breaking down the wastages.
In this context, the given report examined that the harmful wastages produces the toxic
particles of mercury as well as lead. This toxic particles are known to harm the health
conditions of the workers in a drastic manner as it is known to cause severe diseases and
poisonous to them. Concerning to this, it was examined that the aspect of organisational
behaviour is highly significant in the concern of managing the wastages that are produced out
of the industries and the business firms in the context of running the daily business
transactions. This is because the synergy of organisational behaviour helps the business
entities to study the job role behaviour of the employees and make the necessary changes that
would help remove the negativity from the behaviour of the employees and ensure a positive
response of work from them. Receiving a positive response from the employees will help the
organisation achieve the desired set of goals and objectives regarding the concern of
managing its legal and environmental factors and responsibilities. The report also examined
and stated the strategical recommendations that would help a productive business entity to
improve the synergy of its organisational behaviour. In this concern, the findings of the report
show that increment in the employee engagement activities will help in increasing the
efficiency of work of the employees and gel along with one another and therefore increase
their communication skills which will help them work with better interest and zeal as a team.
Moreover, it was also undermined by the report that building an effective business
relationship with the connected stakeholders as well as examining the strategical

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implementations of the peer competitors will help the organisation to determine the gap that
exists in their own plans and processes and therefore make the required changes in the same.
The report also stated that building an effective brand loyalty and perfect image in the eyes of
the potential society concerning to the management of the waste and therefore making the
society belief that the organisation is concerned about the health and safety of the common
people will help in the increase in the level of the corporate social responsibility undertaken
by any productive business entity.

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Table of Contents
Introduction................................................................................................................................4
Overview of the Article..............................................................................................................4
Issues analysed in the article......................................................................................................6
Importance of Organisational Behaviour...................................................................................8
Recommendations......................................................................................................................9
Conclusion................................................................................................................................10
References................................................................................................................................11

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Introduction
As opined by Reason (2016), organisational behaviour is the term that states and helps
in the study of the human behaviour of all the individuals connected to a business
organisation. Thus, the behaviour of the entire organisation is taken into consideration. This
is because the employees or the individuals who are connected to the working structure of the
organisation are known to describe the behaviour of the entire firm. To be specific, the aspect
of organisational behaviour is the research study of the behaviour of the individuals based on
the job roles they play in their organisation (Coghlan, 2019). The major goal of the
organisational behaviour is recognised to revitalise the theory of the organisation and its
working structure in the concern of developing an effective as well as efficient
conceptualisation of the activities in the life of the business organisation.
Overview of the Article
The article named as Inside Toxic gadget Junkyards, reveals the fact and factors of
the terrible conditions that prevails in the junkyards in the region of Hong Kong. The article
critically showed that the workers connected to the junk yards are known to work with the
biggest risk to their health conditions as well as safety. This adverse health conditions are
known to exist to the workers because of working in the bad condition of breaking down the
heaps that are concerned to the illegal electronic waste that is imported in Hong Kong. The
article also stated about a report that was published in a newspaper as well as in an online
publication, which was recorded to promote the social changes in the connection of stating
that the loose in the border control is known to enable the electronic materials that are
discarded to enter under the synergy of the bogus labels that are known as the housing or
even the rubber wastages.

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However, the report was known to highlight the fact that major of the e-waste is
recorded to come from the area of The United States. There was an image in the report that
was published and the same showed the dreadful condition of the workers who were sorting
the wastages through the huge piles of waste. These huge piles of waste are more often
recognised to indulge with the toxic materials such as the mercury or even the lead (Kolok,
2016). These toxic materials are known to cause drastic effect to the health of the workers are
makes them suffer from severe diseases. Not only this, it was also recognised that the heaps
of the wastages are also known to include the broken parts of the computers and the same
were dumped into some cardboard boxes or even some stuffed bags of harmful plastic
(Crampton, 2018). The workers are also seen to break apart the wastages of the electronics in
the concern of getting some valuable spare parts of the same that can be resold and gained
money out of the same. The report concerned to the newspaper had also significantly
followed up on the research that was performed by the Basel Action Network. This network
is considered to be a Non-Governmental Organisation that belongs to the nation of the United
States and is known to fight the export that is done in regards with the toxic materials. The
Basel Action Network (BAN) that is attached to the GPS trackers in the concern of the
electronic waste in the United States and in this connection the tracking system found that the
recyclers were exporting the wastages and he junks to the areas connected to other nations
(Lee, 2015). In the concern of this, it was analysed that the electronic waste that is being
imported is considered to be an illegal procedure. This project related to BAN was recognised
to highlight the manner how some of the organisation concerned to the nation of America get
away from their responsibility of recycling and performs the same only for a name sake
(Beckford, 2016). They simply ships the electronic waste off to the areas connected to other
countries so that these countries deals with the waste and the few organisations in America

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escapes from the responsibility which determines the ineffectiveness in the organisational
behaviour of those firms.
Moreover, the organisations in America are known to take advantage of the fact that
the nation of the United States is the only country that is termed to be effectively developed
all across the globe which has implicitly failed in the concern of ratifying the convention of
the BAN and therefore needs a prior permission from the countries who import (Von Glahn
& Taulbee, 2015). The same was to be done in the concern of the sending the toxic wastages
to the areas of other countries. The toxic wastages mostly included the old electronic devices.
In this connection, it was examined that the unsafe conditions prevailing in the junkyards of
Hong Kong was the outcome of those materials being mishandled by the nation of America.
Studies show that the breaking down of these electronic wastages can turn to be harmful to
the health condition of any individual as well as the environmental conditions as well. Post to
the arrival of the waste, it is recognised to be broken down and this primitive operation of
breaking down the wastage is known to release the drastic toxic metals such as mercury and
the same can be considered to poison the workers on an immediate basis (Beveridge, 2017).
In addition to this, some of the materials from the wastages finds its way towards the creation
of the air pollution in the upper atmosphere. This does not only spoils the quality of air
people breathe but the same even rains down to the water bodies of the mother nature such as
the lakes and the rivers.
In addition to this, it was examined that the import of this electronic wastage is
determined to be an international crime. In this connection, the BAN had been recorded to
call up a program that is called to be electronic stewards in the concern of holding the
recyclers responsible towards the convention built by the Basel.

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Issues analysed in the article
With the help of the above pieces of illustrations, it can be determined that the given
article that is named as the inside toxic gadget junkyards, had significantly highlighted the
issues that are related to the synergy of the electronic waste materials that are dumped into
the junkyards are highly harmful to the health conditions of the workers who works to break
down those waste materials. The article implicitly highlighted that the health conditions of
the workers are getting affected adversely in the concern of working in the terrific working
conditions prevailing the junkyards. The article also highlighted the manner in which the
organisations concerned to the nation of America are senseless and irresponsible regarding
the process of recycling the waste in an effective manner so that the common society as well
as the environment does not gets affected by the harm of the same.
In the connection, to this issue been analysed, it was examined with the help of the
studies that the organisation lacks the ethicality in their behaviour and therefore the entire
organisational behaviour of the firm is known to be affected. Concerning to this, as opined by
Andriof et al. (2017), in order to gain the effective amount of success an organisation has to
significantly deal with the behaviour and responsibilities the same has in concern of the
welfare and safety of the society as well as the environment. In the concern that an
organisation is not capable enough of maintaining the ethics and responsibility it is
accountable to face several issues related to the aspects of the profit generation and revenue,
the brand and the customer loyalty as well as the competitive advantage (Johnson, 2017). Not
only may this, but the ineffectiveness in the waste management may lead to the fall of the
company into legal considerations because of not maintaining the legal as well as the
environmental factors the same is supposed to mandatorily. This, in turn, can lead to
termination of the organisations as the same is known to disregard the legalised for of laws

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and regulations. In this context, it can be stated that the aspect of organisational behaviour is
of great significance to the organisations in the context of sustaining itself in the long run.
As stated by Crane, Matten and Spence (2019), the organisational behaviour is
imperative in the consideration of maintaining the corporate social responsibility of any
productive business entity. If any organisations fails or even ignores the synergy of the
organisational behaviour, specifically when the same is related to the health and safety to its
workers as well as the common society and therefore the environment also getting affected at
the same time. In this connection, the given report highlights the importance of the
organisational behaviour in the concern of maintaining a business organisation in an effective
and efficient manner.
Importance of Organisational Behaviour
According to the viewpoint of Homans (2017), any productive business entity should
keep its primary focus in studying the aspects of the organisational behaviour. This is because
the organisation is accountable to follow an ethical organisational behaviour in the entire
lifeline of the organisation. Thus, the importance of the organisational behaviour are stated as
below.
Helps in better understanding of the organisation including its employees
Understanding the synergy of organisational behaviour will help the organisations to
create a better working relationship with all the stakeholders connected to the organisation
(Fernandez & Rainey, 2017). This, in turn, will help the organisation to communicate well to
the employees regarding the responsibilities they have towards the maintenance of the legal
as well as the environmental factors. This will help the employees to work with proper mind
set of maintaining the wastages that are produced in the organisation in the concern of
producing the final products to be sold to the customers.

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Helps in motivating the employees
When effective and efficient communication process takes place in an organisation
and the employees knows about their duties, they are capable of working with the best
available ability they indulge with. In this concern, it can be stated that when the employees
stay motivated to work they work for the betterment of the organisation (Ageunza & Som,
2018). Thus, they will effectively works towards the aspect of marinating the prospective
image of the organisation they are working in and therefore work in an ethical as well as
legalised manner.
Helps in the prediction as well as the control of the human behaviour
It is analysed that the study of the organisational behaviour helps in examining the
human behaviour connected with the job role they play (Burrell & Morgan, 2017). Therefore,
the synergy of organisational behaviour helps in the prediction of the behaviour that
employees that they would play in their job role. By the help of analysing the kind of
behaviour different employees would behave in, the synergy of organisational behaviour will
help the organisation in controlling those different kind of behaviours of the employees and
ensure that they behave in an ethical and effective manner to keep the brand loyalty of the
organisation at a competitive paradigm. Thus, the employees will work with proper eye that
the legal factors of the organisation is not affected and the same is sustained for a longer
period of time.
Helps in the improvement of the Industrial as well as Labour relations
The management of the organisational behaviour is known to help in the
understanding that is needed to undermine the root cause of the problems that are occurring
in an organisation (Burke, 2017). This helps the organisation to predict the future of the

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course of action the same is going to undertake and therefore control the negative
consequences that may occur because of the negligence of the employees.
Recommendations
In the connection of improving the condition of waste management in the scenario of
any productive organisation in the concern of the organisational behaviour management, the
strategical recommendations that would improve the synergy of the same are specified as
below.
 Increasing the practice in the organisation regarding the aspect of the employee
engagement activities.
 Building a strong as well as effective understanding regarding the strategies of the
business throughout the lifetime of the workforce of the business (Sekaran & Bougie,
2016).
 Analysing the management strategies of the key competitors and making the
necessary changes required in the scenario of the waste management.
 Building the synergy of trust and loyalty in the eyes of the society by the concept of
effective waste management and ensuring the society that the organisation is focused
towards the betterment of the society concerning their health and safety.
 Implementing effective behavioural approach towards the management of the waste
that is produced during the production of the final products as well as the disposal of
the fixed assets such as the furniture, the electronic items as well as other hazardous
items (Famiyeh et al., 2018).
 It helps in leveraging high impact in the practices of leadership in the organisation.

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Conclusion
Hence, to conclude it can be stated that any business entity in order to achieve success
and maintain its brand loyalty in the eyes of the society with the concern of maintaining the
waste is significantly important for the organisation. This is because effective management of
the waste helps in the maintenance of the health and safety of the society and therefore the
legal, as well as the environmental factors, are maintained effectively which the organization
is accountable for.

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References
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engagement in organizations. IJAME.
Andriof, J., Waddock, S., Husted, B., & Rahman, S. S. (2017). Unfolding stakeholder
thinking: Theory, responsibility and engagement. Routledge.
Beckford, J. (2016). Quality: a critical introduction. Routledge.
Beveridge, W. I. B. (2017). The art of scientific investigation. Edizioni Savine.
Burke, W. W. (2017). Organization change: Theory and practice. Sage Publications.
Burrell, G., & Morgan, G. (2017). Sociological paradigms and organisational analysis:
Elements of the sociology of corporate life. Routledge.
Coghlan, D. (2019). Doing action research in your own organization. SAGE Publications
Limited.
Crampton, N. J. (2018). Preventing waste at the source. Routledge.
Crane, A., Matten, D., & Spence, L. (Eds.). (2019). Corporate social responsibility: Readings
and cases in a global context. Routledge.
Famiyeh, S., Adaku, E., Amoako-Gyampah, K., Asante-Darko, D., & Amoatey, C. T. (2018).
Environmental management practices, operational competitiveness and environmental
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public sector. In Debating Public Administration (pp. 7-26). Routledge.

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Homans, G. C. (2017). The human group. Routledge.
Johnson, C. E. (2017). Meeting the ethical challenges of leadership: Casting light or shadow.
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sharing (Doctoral dissertation, Massachusetts Institute of Technology).
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John Wiley & Sons.
Von Glahn, G., & Taulbee, J. L. (2015). Law among nations: an introduction to public
international law. Routledge.