Management Decision and Orientation: Analysis of Red Telecom Report

This report provides a comprehensive analysis of management decision-making and organizational orientation, focusing on the case of Red Telecom. It examines the company's workgroup profile, identifies key problem statements related to technological advancements and market competition, ...Read More

Running head: MANAGEMENT DECISION AND ORIENTATION
MANAGEMENT DECISION AND ORIENTATION
Name of the Student
Name of the University
Author Note

1MANAGEMENT DECISION AND ORIENTATION
Table of Contents
Introduction..........................................................................................................................2
Objectives............................................................................................................................2
Workgroup Profile...............................................................................................................2
Problem statement...............................................................................................................3
Developmental skills...........................................................................................................3
Learning and development strategy.....................................................................................4
Key intervention..................................................................................................................4
Evaluation............................................................................................................................5
Conclusion...........................................................................................................................5
References............................................................................................................................6

2MANAGEMENT DECISION AND ORIENTATION
Introduction
The transcript is all about the managing of a management team in a particular
organization. Management has some particular work that needs to be done by the management
team in an effective way. In this case, the chosen company is Red Telecom communication of
Australia. They have some problem situation, their market analysis and competitive companies
in the same business sector is the concern form of discussion. There are some training issues
where learning and developmental skill is related to the employees up gradation are the concern
factors of the management. In other words, management has to be communicative so that
employees can ensure to feel free and state their problem to the organization and by this
implemented process organization can also retain their employees.
Objectives
 To maintain the effectiveness of management and train those employees for the future
development of the country.
 To deliverance of adequate feedback in proper time is the prime motive for the
organization as the customer satisfaction is the key criteria over this.
 To improve the employees' performance by the implementation of incentive, money is a
good way to bring them back in the organization.
Workgroup Profile
In this chosen company team leader and their associates are under the workgroup profile.
Performance outcome and fulfillment of company's objective is the determining performance set
up by the organization. If teams are performing well then it is quite natural to maintain a good

3MANAGEMENT DECISION AND ORIENTATION
record for the development of the company (Anderson et al. 2015). On the other hand, the
market orientation of the company and the expected need form the customers are the prime
factor to hitting the target. In case of Red Telecom, their improvement in productivity,
efficiency, and Profitability is the concern aspect and objectives that provide a competitive
advantage to the company. The company is focusing on some learning training so that employees
can learn the strategic implementation and use of those strategic processes (Liozu & Hinterhuber,
2013). They are beneficial for that implementation and their development in working nature also
develop the market rating of the company.
Problem statement
In recent times, Red Telecom has faced some internal problem with policies. In the field
of technological enhancement and global technical vision is being changed by time to time so
new invention in broadband sector is needed. As Red Telecom is a broadband service provider
that has to implement certain strategic changes so that customers can find some different outlook
or dimension of the broadband and web hosting products (Al-Ansaari, Bederr & Chen, 2015). In
the Australian market, their global jurisdiction will get a huge reinforcement if they innovate
some new thinking in aspect to develop the web hosting process and high-speed broadband
facility to their customers.
Developmental skills
For the developing of the employees, flexible learning option is the key process that
organization can implement for the employees. Building trust with the employees also strengthen
the employees and management relation that enthusiastically surface the development of the
employees. Responsibility is the key developing factor that enhances the developmental skill of

4MANAGEMENT DECISION AND ORIENTATION
the employees. Provide coaching and educate the employees for the particular work also
develops the quality up gradation of that employee (Chandler et al. 2016). In Red Telecom,
innovation development in web hosting or creativity in fiber optic internet connection or
providing the consistent high-speed broadband and the exciting home products are the
developmental agenda of the company (Johnston & Marshall, 2016). Their employees and team
leaders have this innovative power to think and rethink about the issue so that Red Telecom can
create their development in a progressive way.
Learning and development strategy
Learning and development strategy depends on the consistent eagerness of employees
desire to know something new and to implement that process for the favor of the company. In
that case development model like 70:20:10 Model is relevant and important that determine the
effectiveness of learning and development activities (Blackman et al. 2016). In that numeric
model 70 percentage is being addressed to the individual's work experience, for the successful
innovative nature or to creating impact over the work an experience outcome is needed. 20
percentages are rated as per the frequency of conversation and the rest of the 10 percentage
determine the formal education background. In Red Telecom, the formal background of
education is less important than work experience as the innovative thinking will come if the
employees have good knowledge about the work.
Key intervention
In an organization, effective viability will increase by the developmental changed
intervention. Organization hierarchy will make the decision and employees have to follow the
process. Focusing on groups is another understanding that creates an effective relationship with

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the customers and employees. In any decision from the higher authority of the organization
employees participation is need to be there for the valuable inputs that employees are given to
the management is quite good and enhance the quality of the organization (Ahern, Cilliers &
Niemelä, 2014). In Red Telecom, the innovative idea and progress that need to be implemented
in the organization may need the employees' intervention to evaluate and cherish the work.
Evaluation
Evaluation is an effective measuring term that functioning over the behavioral, problems,
achievements and social system point of view of the organization. Organization progression is
depending on the evaluation of the yearly or monthly assessment of targets (Donate & de Pablo,
2015). In case of Red Telecom, their market competitors have launched some innovative
products so they have been challenged by them, so they will introduce something new in their
favor which provides best technical output that pleases the customers. Then, their evaluation of
the organization must rise in high.
Conclusion
Therefore, form this critical discussion over management decision and their workplace
orientation, a complete analysis of their function is known by the workgroups. They have to take
responsibilities and need to implement over that so that company will be on the beneficial side.
In Red Telecom, development strategy and training manner will be well revised so that literature
gap can be mitigated.

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References
Ahern, J., Cilliers, S., & Niemelä, J. (2014). The concept of ecosystem services in adaptive urban
planning and design: A framework for supporting innovation. Landscape and Urban
Planning, 125, 254-259.
Al-Ansaari, Y., Bederr, H., & Chen, C. (2015). Strategic orientation and business performance:
An empirical study in the UAE context. Management Decision, 53(10), 2287-2302.
Anderson, D. R., Sweeney, D. J., Williams, T. A., Camm, J. D., & Cochran, J. J. (2015). An
introduction to management science: quantitative approaches to decision making.
Cengage learning.
Blackman, D. A., Johnson, S. J., Buick, F., Faifua, D. E., O'Donnell, M., & Forsythe, M. (2016,
January). The 70: 20: 10 model for learning and development: an effective model for
capability development?. In Academy of Management Proceedings (Vol. 2016, No. 1, p.
10745). Academy of Management.
Chandler, J. A., Zachary, M. A., Brigham, K. H., & Tyge, G. (2016). LONGTERM
ORIENTATION. The Routledge Companion to Family Business.
Donate, M. J., & de Pablo, J. D. S. (2015). The role of knowledge-oriented leadership in
knowledge management practices and innovation. Journal of Business Research, 68(2),
360-370.
Johnston, M. W., & Marshall, G. W. (2016). Sales force management: Leadership, innovation,
technology. Routledge.
Liozu, S. M., & Hinterhuber, A. (2013). Pricing orientation, pricing capabilities, and firm
performance. Management Decision, 51(3), 594-614.