Fundamentals of Management Report: Exxon Mobil Business Analysis

This report provides a comprehensive analysis of Exxon Mobil's management practices, focusing on its core technology, departmental systems, and decision-making processes. The report identifies Exxon Mobil's use of the ACS system, OLAP technology for inventory management, and ERP database management for interdepartmental connections. It also examines a "good decision" involving the implementation of set business rules and a "not-so-good decision" related to a pipeline defect. The report concludes with recommendations for technological implementation to improve the company's business processes and competitiveness. The report also includes citations of relevant sources. This report is a valuable resource for students studying business development and management, offering insights into real-world business operations and strategic decision-making within a major corporation.

Running head: FUNDAMENTALS OF MANAGEMENT
Fundamentals of Management
Name of the Student
Name of the University
Author Note

1FUNDAMENTALS OF MANAGEMENT
I. Technology
Core technology
The organization that has been chosen for assessment in this regard is Exxon Mobil, a
leading brand in energy and petrochemicals. The core technology that Exxon Mobil uses to run
its organizational operations is the ACS system (Bachriadi, & Suryana, 2016). This system
provide Exxon Mobil with a full range of services. This includes the server support for the
mainframe and the midrange servers. In addition, it provides support from the engineering and
data centres for the management of the facilities. ACS system handles the allowance or
disallowing of data and its management and control in the organization system, control and
facility.
Description of a chosen technology in a department
For the inventory management of Exxon Mobil, OLAP or Online Analytical Processing
technology is used. This ensures manipulation of information in the organization which would
further aide to the decision-making process of the organization.
Interdepartmental technology and connections
The technology used for interdepartmental connections in the organization of Exxon
Mobil is the ERP database management that provides interconnectivity with every other
department in operation (Forbes, 2016). ERP forms a unified database holding the information
processed each day through numerous other database inputs.

2FUNDAMENTALS OF MANAGEMENT
Recommendation for Technological implementation
It has been found that Exxon Mobil have been utilising age old procedures as their
business process functions. However, it should be noted that with the advancement of time the
business era transforms to advancements as well. Therefore, it is recommended that the
organization should also adapt to the newest social integration technologies in order to make
progress compared to its competitors.
VI. Decision Making Process
Incident of a “good decision” in an organization
The organization of Exxon Mobil retailers implemented the idea to make its business
process divisional and implementation of set business rules under a book self-published and
termed as the organization’s red book (Moll, 2015). These set business rules are termed as the 18
set principles which every person in the organization should abide by.
This is organizationally considered a good decision sine the business process will now be
able to be handled by functional hierarchy with ease and lessen the confusion within different
products. In addition, the employees from the higher to the lower posts will clearly be able to
carry on their tasks.
Incident of a “not-so-good decision” in an organization

3FUNDAMENTALS OF MANAGEMENT
Exxon Mobil has been a huge name in the energy and petrochemical production market.
However, it had made some faulty choices in business as well. Since, the organization was
plagued with a pipeline defect for over the past 70 years, there was no decision taken to repair it.
Thus, in 2013, near a small town called Arkansas, thousands of barrels of crude oil busted
causing the ExxonMobil oil spill scandal (Michael et al., 2015).
This proves as a bad decision in the organization as, no decision taken even with
information of manufacturing defect implies that the organization had no intention of repairing
the incurred damage.
VIII. Final Recommendations
As per the report and analysis for the business process of Exxon Mobil, it could be
recommended that the business should implement technical business techniques as well besides
the age-old traditional business processes that the company follows. This would make the
business of the organization prosper and stand against its competitors.

4FUNDAMENTALS OF MANAGEMENT
VIII. Citations
Bachriadi, D., & Suryana, E. (2016). Land grabbing and speculation for energy business: a case
study of ExxonMobil in East Java, Indonesia. Canadian Journal of Development
Studies/Revue canadienne d'études du développement, 37(4), 578-594.
Forbes, H. (2016). ExxonMobil’s Quest for the Future of Process Automation. ARC Insights,
ARC Advisory Group.
Michael, I. C., Min, W. Z., Ling, K. C., & Kai, D. Y. S. (2015). Proposition of an Interactive
Process Approach in Exploring the Relationship between Corporate Social Responsibility
(CSR) Strategy and Perceived CSR: Case of ExxonMobil in Nigeria’s Petroleum
Industry. International Journal of Business and Management, 10(2), 186.
Moll, G. H. (2015). U.S. Patent No. 8,938,375. Washington, DC: U.S. Patent and Trademark
Office.