Management Skills: Employability Skills Portfolio Report - Semester 1

This report presents a comprehensive management skills portfolio, showcasing the student's professional capabilities. It begins with a detailed curriculum vitae (CV) outlining the student's contact information, career objective, employment history, key roles, responsibilities, core competencies, academic qualifications, professional strengths, and references. The CV highlights the student's experience as an Account Executive and Accounts Manager, detailing responsibilities such as leading sales teams, managing marketing strategies, and overseeing various projects. The portfolio also includes a cover letter expressing interest in an Accounts Manager position, emphasizing the student's qualifications, skills, and experience in strategic planning, leadership, and client relationship management. Finally, the report features a continuing professional development action plan, outlining short-term and mid-term goals, planned activities, and support sources to enhance leadership and managerial skills, aiming for career progression and improved performance in a senior role. The document showcases the student's ability to provide leadership and management skills in the company for both internal and external operations and functions.

MANAGEMENT SKILLS 1
Name
Course
Lecturer
Date of Submission

MANAGEMENT SKILLS 2
MANAGEMENT SKILLS
Employability Skills Portfolio
Section 1: CURRICULUM VITAE
Contact Information
Name:
Address: 452- 0020, Australia
Telephone: [phone]
Cell Phone: [phone]
Email:
Personal Information
Date of Birth:
Place of Birth: Australia
Citizenship: Australian
Visa Status: Active
Gender: Female
Marital Status:
Spouse’s Name:
Children:
Religion:
Fluent Languages: Fluent written and spoken English, French, Spanish and Arabic
Career Objective
Seeking to secure an employment that utilizes my experience, personal skills and abilities in my
field of specialization that offers professional growth while being resourceful, innovative and
flexible so as to achieve organization’s set goals and objectives and also give my best of
expertise to every assignment with an open mind, whereby hard work, dedication and ability to
acquire new skills to advantage any institution I work for.

MANAGEMENT SKILLS 3
Employment History, Work Experience, and Career Achievements
Traineeship for a company that involved manufacture and export of clothes
Traineeship as an account manager in an international company 4 months
Traineeship in a bank in Morocco 3 months
Traineeship in a multinational export and import company 3 months
Prime Company May 2012- Dec. 2014
Account Executive
Key roles, responsibilities, and contributions
 Led a sales team in prospecting for new clients and conducting interactive marketing
needs analysis to develop a client’s online marketing presence further.
 Reviewed needs analysis with prospects that featured organic and paid search results,
social media marketing, email marketing, and display advertising.
 Coordinating the development of multiple events and tasks, web-based training and prime
projects for Prime company marketing initiatives.
 Collaborated with both internal and external clients to ensure project specifications,
deadlines, and budget guidelines were met or exceeded.
 Created and implemented full-scale accounts and marketing plan with winning marketing
strategies and campaigns that achieved revenue targets in the company.
 Organized many highly successful events, from showcases to customer experiences to
large-scale seminars.
 The re-branded organization developed new brand strategies.
 Improved productivity by sourcing and implementing Enterprise Resource Planning
(ERP) systems and solutions.
 Builds effective rapport with clients through showed interpersonal skills, able to gather
information, persuasive arguments gain agreement and resolving the conflict.
 Played a key role in the company winning awards like National Business Awards and
Customer Service Excellence Awards.
Trademark Company Jan. 2015- To Date
Accounts Manager
Key roles, responsibilities, and contributions
 Planned and created marketing solutions for different projects.
 Successfully led the accounts and marketing teams in diversifying from its traditional
marketing and advertising channels to include social media marketing and mobile text
marketing strategies and platforms that increased marketing Return on Investment
(ROI) for our clients and also generating additional revenue sources for the company.

MANAGEMENT SKILLS 4
 Initiated, implemented, completed and closed several different projects for the
company.
 Managed a group of associates to ensure that all project deliverables were achieved.
 Managed vendor relations, budgets, production timelines, and projects from inception
to completion.
 Developed and implemented training courses to educate both the employees and
clients.
 Liaised between clients and internal teams hence communicating client expectations
and guidelines.
 Oversaw all managerial and administrative operations and functions in the company
both internally and externally.
 Revised and implemented office procedures and coordinated necessary programs, and
also facilitating resource allocations.
 Improved teamwork within the company by hosting interactive social events and
team building activities, and also encouraging personnel to work together on projects.
 The coordinated interaction between various stakeholders including regional
marketing, call center, and accounting units both locally and globally, facilitating the
maximum profitability while considering regulatory compliance.
 Oversaw key projects to meet the deadline and client satisfaction through monitored
progress against performance standards, resolved deficiencies and challenges and also
keeping stakeholders informed of project status.
 Achieved client contentment by resolving incomplete project tasks by ensuring the
application of practices and processes, and aim for continuous improvement to
achieve successful and smooth business operations and functions.
 Managed assigned technologies through lifecycle management, business continuity
planning, and management for return on investment.
 Diligently followed company policy and procedure, through showed integrity,
honesty, commitment and reliable degree of qualification and specialist knowledge.
Core competencies and key strengths
With professional, expertise and friendly customer service of 5 years of experience, I adept at
providing leadership and management, offering service to customers, resolving issues, ensuring
good partnership and vendor relationships, and also ensuring high levels of customer retention.
Seeking employment as a Accounts Manager, bringing skills and areas of expertise as follows:
 Strategic Planning
 Organizational Restructuring
 Team Building, Leadership &Management
 Business Set up
 Strategic Partnerships
 Cross-Cultural Work Exposure
 Change Management
 General Management

MANAGEMENT SKILLS 5
 Statutory and Regulatory Compliances
 Business Development
 Client Relationship Management
 Marketing Strategy and Analysis
Academic Positions
Course Education Institution Period Grade (Achievement)
Post-Doctoral Training Uwe Bristol University 2016- To date Doctorate
Research and Training Uwe Bristol University 2011 – 2012
Certificate
Faculty of Business and Law Uwe Bristol University 2007 – 2011 Degree
Diploma in Information Technology Uwe Bristol University 2005- 2006 Diploma
High School Lycee Lyautey High School 2001- 2004
Certificate
Elementary Education Uwe Bristol School 1994- 2000 Certificate
Professional Strengths and Skills
 Possess five years of professional experience as an Accounts manager
 Possess excellent organization and management skills
 Proven track record in management level
 Ability to resolve complex departmental problems
 Goal oriented and ability to handle multiple tasks
 Possess excellent written and verbal communication skills
 Possess extensive administrative and customer service skills
 Results driven and highly qualified and experienced professional
 Proficient in computer basic operating systems like Microsoft word press, PowerPoint,
Excel, Access, Outlook, and the Internet
 Ability to maintain a good relationship with customers
 Problem-solving Skills
 Able to work under minimal supervision and meet timelines
 Ability to work as a team member
 On-the-Job learning and self-management
 Integrated learning (Doyle, 2018)
Additional Information
Computing and Software: Office software (MS Word, Excel, and PowerPoint).
Desktop Publishing (Quark Xpress and CorelDRAW)
Databases (Sales Logix, Siebel, and Lotus).

MANAGEMENT SKILLS 6
Software (Quick books and SAGE)
ERP (Microsoft Dynamics NAV)
Driving: Local driving license and International Driving License (IDL)
Honors and Awards: Employee of the year award 2016
Books, Publications, and Presentations: Journal on best accounting practices, analyzing and
reporting.
Professional Memberships: Les 4 Pattes, which is an association that is against animal abuse.
Interests and Hobbies
Leisure
 Reading business and inspirational Materials
 Nature walk and traveling
 Socializing and Community work
 Charity activities like running marathons, helping orphans, feeding the homeless, visiting
and giving fund to retirement homes.
Sports
 Soccer
 Swimming
 Athletics (Corporate staffing services, 2015)
Referees:
Luke Darwin Mark Harun Betty Thomason
General Manager Chief Finance Officer Senior Lecturer
Prime Company Trademark Company Uwe Bristol University
[e-mail] [e-mail] [e-mail]
01728833934 09424262735 05344232267
Section 2: COVER LETTER

MANAGEMENT SKILLS 7
John M. Smith
452- 0020, Australia
02344566
2549597988
[e-mail]
19th November 2018
To The Human Resource Manager,
Company Name
Company Address
City/Town
Country
Dear Sir/Madam,
RE: ACCOUNTS MANAGER
As a graduate in Bachelor of Business and Law (Accounting and Finance option), I hereby
express my interest for the consideration in the above-mentioned position to be part of the
achieving and winning team in your organization. After reading through the job responsibilities
and duties, I believe my expertise and experience position me as a perfect and suitable candidate
for this role.
I am an Australian citizen aged 25 years. Having acquired knowledge and skills in commerce
specializing in Accounting and Finance part which I have blended with computer proficiency,
and also I had five years of experience in management level, proves my qualifications and
background, and I would like to contribute in driving up performance and deliver results in your
distinguished institution.
After contributing to the growth and success of two different firms in the past five years, I am
seeking new challenges with a company in need of someone with exceptional planning,
controlling, directing, leadership, and management abilities. (ResumeGenius, 2013)
As evidenced in the enclosed curriculum vitae my experience comprises of project management,
Strategic planning, revenue growth, resource utilization, and cost reduction. My ability to
analyze and identify consumer needs, doing presentations to prospective clients, and create

MANAGEMENT SKILLS 8
unique and innovative solutions designed to yield profitable outcome has proven to be one of my
greatest assets.
Having with credited with significantly impacting bottom-line profitability wherever I have
worked, I excel at streamlining less-than-efficient procedures and policies to boost productivity
and sales. Leveraged on proactive management of vital external relationships allowed me to
increase revenue at a high percentage rate in a year. At my capacity, I also negotiated business
deals and exclusive relationships in key market segment hence expanding the company’s share
of that market by high percentage rate.
I know that my proven leadership skills, strong commitment to high ethical and professional
standards, my effective communication and negotiation skills, knowledgeable in customer
relationship management, and flexibility in devising proactive responses to change in
technological and socioeconomic conditions, and capability in generating effective solutions on
strict timelines would allow me to make a significant contribution to your company fraternity
and team. I believe my past clientele and associates will be happy to speak and share on my
accomplished projects and performance. (glassdoor, 2016)
With my ambitious attitude and dedication, complemented with my trained business background,
has allowed and helped me to close deals effectively and maintain a large client base. With my
outstanding skills and experience, I am committed to bringing the best for your company. I
would welcome the chance to discuss and share my qualifications with you in more details on an
interview. I know that you have a busy schedule, and have several applications to review. If you
wish to schedule a meeting, please contact me. I will be grateful if your company would kindly
offer me an opportunity to serve in your establishment in this capacity.
In the meantime, please know that I appreciate your time and consideration, otherwise thank you
in advance.
Yours sincerely,
(Signature)
John M. Smith
Enclosed is my curriculum vitae, academic and professional certificates, identification
documents and other testimonials. (the balance careers, 2015)
Section 3: Continuing Professional Development Action Plan
Relevance- My current job requires me to provide leadership and managerial skills in the
company for both internal and external operations and functions. By gaining competency,
experience, and proficiency in this area, I will build confidence, which will result in more
effective and persuasive communication, improved performance with positive results while
executing my management roles and responsibilities.
Goal Future plan/activities Sources of support/key

MANAGEMENT SKILLS 9
(with dates) contacts
1 Secure a position with
opportunity for
progression on
demonstration of ability
 Read and
understand written
materials
 Understand charts
and graphs
 Understand basic
information
 Know how to solve
problems
 Use research skills
 Use tools and
equipment
 Use specialized
knowledge and
skills to get a job
done
 Speak in the
language in which
business is
conducted
 Write in the
language in which
business is
conducted
 Use scientific
methods to solve
problems
Short Term(1 year)
 Training and
workshops for
development
purpose
 Listing of all
budget, equipment
and staffing
requirements
 To be able to
develop problem-
solving skills
 To develop
analytical skills
 To be able to
develop excellent
and effective
communication
skills
 To be able to
communicate
fluently
 To be able to
develop written and
verbal
communication
skills
 To develop
administrative skills
Analytical, logistics,
innovation, processes,
systems, project management
Luke Darwin
General Manager
Prime Company
[e-mail]
01728833934
2 Develop into a senior
role
 Attend work daily
and on time
 Meet work
deadlines
 Know personal
strengths and
weaknesses
 Develop career
plans
 Demonstrate self-
control
Mid Term (2-5 years)
 Employee
enrichment as a
result of achieving
the set goals
 Detailed steps
required to achieve
the desired goals
 To be meet
timelines
 To be able to work
under minimal
supervision
Technical, fundamental,
psychological, interest rate
futures markets,
understanding of other
investment techniques,
Gained exposure to company
strategy and daily
performance management
experience.

MANAGEMENT SKILLS 10
 Follow written and
oral instructions
 Work without
supervision
 Follow written and
oral directions
 Learn new skills
 Identify and suggest
new ways to get the
job done
 Pay attention to the
details
 To be able to
instructions
 To be able to
develop leadership
and management
skills
 To be a highly
qualified and
experienced
professional
 To develop a proven
track record in
leadership and
management skills
and abilities
Mark Harun
Chief Finance Officer
Trademark Company
[e-mail]
09424262735
3 Head business
unit/venture
 Actively participate
in a group
 Listen to other
group members
 Know the group’s
rules and values
 Express ideas to
other group
members
 Be willing to
compromise if
necessary to best
accomplish the goal
 Be sensitive to the
group members ‘
ideas and views
 Be a leader or a
follower to
accomplish the goal
best
 Work in changing
settings and with
people of differing
backgrounds
Long Term (>5
years)
 Providing Project
inception and
completion
timelines
 To develop team
player skills
 To be a goal or
result oriented
 To develop proven
communication
skills
 To develop results-
driven abilities

Leadership, management,
property, trading, research,
business improvement,
Investigation of trading
availability, laid the
foundation for the more
senior position, participation
in opportunities to create and
develop new business units or
entry into new markets.
Betty Thomason
Senior Lecturer
Uwe Bristol University
[e-mail]
05344232267
(Allen, 2009), (Stemmer, et al., 2012)

MANAGEMENT SKILLS 11
References
Allen, M., 2009. What is Continuing Professional Development(CPD)? 6(2), pp. 4-9.
Corporate staffing services, 2015. Sample CV Format. [Online]
Available at: https://www.corporatestaffing.co.ke
[Accessed 19 November 2018].
Doyle, A., 2018. Formatting Tips for Your Curriculum Vitae. 3(2), pp. 3-8.
glassdoor, 2016. How to Write a Cover Letter. [Online]
Available at: https://www.glassdoor.com
[Accessed 19 November 2018].
ResumeGenius, 2013. How to Write a Cover Letter. [Online]
Available at: https://resumegenius.com
[Accessed 19 November 2018].
Stemmer, P., Brown, B. & Smith, C., 2012. The Employability Skills Portfolio. 3(5), pp. 6-14.
the balance careers, 2015. How to Write a Cover Letter. [Online]
Available at: hhtps://www.thebalancecarrers.com
[Accessed 19 November 2018].