This report, based on the Clayton Crown Hotel in London, examines various aspects of management and leadership. It begins by comparing different management styles (autocratic, democratic, laissez-faire, and transformational) and outlining key leadership characteristics. The report then delves into the communication process within an organization, emphasizing the importance of encoding, transmission, decoding, and feedback. It also addresses organizational culture and the impact of change. The second part of the report focuses on management skills, including a personal SWOT analysis to identify strengths, weaknesses, opportunities, and threats. It discusses setting priorities and objectives, motivating teams, and making managerial decisions to support goals. Finally, it explores the role of managerial and personal skills in career development, including a review of development plans and future needs.