Factors Influencing Management Styles and Structure at Wa-pila Hotels

This report examines the internal and external factors that influence the management style and organizational structure of Wa-pila Hotels. The analysis covers various internal factors such as organizational structure, business demand, financial structure, innovation, employee engagement, and organizational culture. It also explores external factors including customer needs, stakeholder expectations, the impact of globalization, government regulations, political and economic changes, digital disruption, and the legal environment. The report discusses how these factors affect different management styles, including autocratic, democratic, and laissez-faire approaches, and how Wa-pila Hotels has adapted its leadership style over time. It also reviews references from books and online resources.

P 4 Internal and external factors which influence the management style and structure
Wa-pila Hotels is influenced by various internal and external factors of its business. The internal and external factors comprises of employee engagement and commitment, stakeholders of the company, business demand, customers,
globalization, innovation etc. The factors also affect the various management styles and structures of organization such as autocratic, democratic, administrative, political, centralization, decentralization, chain of command and organic
management structure in the organization.
Internal Factors-
Organizational structure- The top level management in any organization organizes the tasks and delegate the power and responsibility to other
departments which makes those departments responsible for the changes made further. The type of structure influence Wa-pila Hotels to initiate
the training and development in order to improve the employee's skills and efficiency. It also influence the command structure in an organization
for controlling the different departments of the company like finance, HR, Marketing and research in order to set the budget for the company.
Demand of the business- The demand of the business makes the organization to improve its structure as well as style of management used by
the company. Different demands for as such- Profit maximization will impact the organizational structure to adopt a different management style
that can be beneficial to the company during that demand. Wa-pila Hotels visualizes to provide best services to its customers makes the Hotels to
use the decentralized style of management which includes delegating the tasks into different departments which makes it easier to address the
customer problems and manage the activities
Financial structure- The financial structure of the company as well as its market position is rthe most important factor that influences the
management of the Wa-pila Hotels. This factor makes the manager to implement the strategies that strengthens the financial structure of the
company . More the availability of finance in the company, more will be the stronger market position as better financial resources attracts the
skilled employees as well as make it easy to advertise and promote the brand in the market. Changes in the financial structure of the company
also impact the top level management to change and fix their investment decisions as accordingly.
Innovation- There are several changes in the demand of customers as due to the changing trends and rise of competitors. This makes the service
industries like Wa-pila Hotels to come up with the innovative packages and services for the customers. In order to initiate an innovation process
there are many activities that includes discovery of idea, budget forecasting, operational techniques and marketing strategies to place the product
in market. Thus the management has to change their styles as well as allocate different tasks and activities to the employees and also integrate
them towards a specific short term goal. Thus in this way the management structure and style is being affected buy the innovation process.
Employee engagement- Employee engagement refers to the working of employees in an organization over a period of time. Higher the
Organization culture- The culture of an organization has the greatest
influence on its day to day activities of business as well as the growth of the
company. Culture comprises of working environment, working style,
management style etc. The culture creates the major impact on the employees
and their performance. The employees satisfaction and efficiency is based on
the type of culture they work within. The motivated and competitive culture
makes the Wa-Hotels adopt democratic leadership style where the employees
are given freedom to share their views and ideas which helps the organization
to follow new strategies and plans as well as deal with the problems.
External factors
Customer- Customer are the most important resources of any company. The customer are the sources of revenue and survival for the company. Wa-pila Hotels aims to provide the best services to its customers in order to generate more revenue
as well as enhance its customer base. The changing demands and needs of the customers makes the management of the company to change its style and structure which may help them in framing different strategies that will result in customer
satisfaction and generate revenue for the company.
Stakeholders- Stakeholders are the person that are closely associated with the organizational day to day activities. The stakeholders include employees, customers, government, creditors, suppliers etc and all those people connected to the
external and internal environment of business. The change in the demand and policy of these stakeholders enables the management of the company to change their style and structure as such for employees skills and performance, supply of
raw materials from suppliers, changing policies of government and demands of customers etc.
Globalization- Globalization refers to the one single market in entire world for the companies and firms. The globalization aims at creating one single platform for the traders and the companies to sell their products to customers all over the
world. Globalization enables the management of Wa-pila Hotels to adopt technological change by developing online websites or web page to provide its company's services across the world and also help them to sell their franchise or set up its
business in different countries. Thus the globalization affects the management of Wa-pila in various ways and make them plan out the things accordingly.
Government- The change in the policy and the regulations of the government makes the organization to conduct its activities accordingly. As government has implemented various regulations on service sector industry which makes the Wa-
pila Hotels to design its policies and packages accordingly and as per the government standards. In this ways the government creates impact on the management of Wa-pila hotels. Also several benefits and subsidies provided by the government
helps the business of service sector industry prosper in several markets.
Political and economic changes- Various political and economic changes results in the change in the management structure of Wa-pila. The several political threats such as activities of terrorism and other disaster makes the management to
change their objectives to deal with the problems. Also economic changes such as inflation and other economic components such as purchasing power of the people, exchange rates in different markets etc makes Wa-pila Hotels to change its
managerial and employment policy due to the circumstances occurred due to these changes.
Digital and innovative disruption- Digital innovation comprises the change in an organizational structure due to change in the technology or technological advancements. The technological change leads to the growth of the organization in
various ways. Technological change enables the management of Wa-pila hotels to adopt the changes such as website creation and online services which will help the company top grow its business and expand in different markets.
Legal Environment- Legal environment influences the management of Wa-pila Hotels through its different components such as – law, security of employees, consumer protection law, employment law, environmental law and pollution
standards. The management has to frame its policies and procedures in consideration with these laws and regulations.
Past Leadership style Present Leadership Style Future leadership style
Wa-pila Hotels used to follow autocratic
leadership style that included the one
command from the manager. The employees
of the hotel has to follow the instructions of
the manager and perform accordingly. This
made the one line hierarchy and led to the
domination and discrimination of managers
over the employees. This style was beneficial
initially but later it created dissatisfaction in
the minds of the employees and led to the
decline in employee's potential, performance
and increase the employee turnover ratio.
Wa-pila Hotels is using currently the
democratic leadership style in which the
employees participate and suggest their
reviews in the important decisions of the hotel.
However, the power of decision-making lies in
the hands of manager but discussion is held
within the employees. This has made the
employees being a part of the organization and
improved their productivity and led to the
development of creative ideas in them.
However, this style too has many drawbacks
as the decision is made while considering the
objectives of the company and the orders of
upper level personnel even though after
discussing it with the employees.
In future to improve the performance and growth of the
organization, it is necessary for Wa-pila Hotels to adopt
Lassiez faire leadership style which includes the employees
making the decisions of the company and the manager is only
present to monitor and guide them Here the employees uses
their skills and experience to perform the tasks accordingly
and also uses their creative ideas to frame different strategies
for work performance as well. This style will be suitable for
Wa-pila hotels when it consists enough of experienced
employees who are experts in their jobs and could use their
skills to deal with all the issues in the work activities
themselves.
REFERENCES
Books and journal
Amuna, Y.M.A., Al Shobaki, M.J. and Naser, S.S.A., 2017. Strategic Environmental
Scanning: an Approach for Crises Management. International Journal of
Information Technology and Electrical Engineering, 6(3). pp.28-34.
Booth, S.A., 2015. Crisis management strategy: Competition and change in modern
enterprises. Routledge.
Jansson, J., and et.al., 2017. Commitment to sustainability in small and medium‐sized
enterprises: The influence of strategic orientations and management
values. Business Strategy and the Environment, 26(1). pp.69-83.
Zinovieva, C.G. and et.al.,2016 Study of external and internal factors affecting
enterprise’s stability. Advances in Systems Science and Applications, 16(1).
pp.62-71.
Online
The Top 7 Management Styles: Which Ones Are Most Effective?. 2019.
[Online].Available through < https://www.workzone.com/blog/management-