Leadership and Management Report: Radisson Blu, Course Code MGMT 101

This report delves into various aspects of management and leadership, using Radisson Blu as a case study. It begins by comparing different management styles, including autocratic, democratic, and laissez-faire, and evaluates the characteristics of effective leadership. The report then analyzes the communication processes within an organization, identifying potential barriers and providing examples. Furthermore, it examines the impact of organizational culture and change on a business. The core of the report focuses on the student's own management skills, including strengths, weaknesses, opportunities, and threats (SWOT) analysis, and how to improve personal skills and expertise development. The report also explores how to lead and motivate a team to achieve goals and objectives, with a focus on managerial decisions that support these achievements. The report concludes by addressing personal and career development, highlighting the importance of continuous improvement in the field of management.

MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Comparison of various management styles......................................................................1
1.2 Characteristics of leadership.............................................................................................2
1.3 Evaluation of communication Process.............................................................................2
1.4 Organisational culture and change in business................................................................3
TASK 2............................................................................................................................................4
2.1 Own management skills performance..............................................................................4
2.2 Personal strengths, weaknesses, opportunities and threats...............................................4
2.3 Importance of SWOT towards personal skills and expertise development ....................5
TASK 3............................................................................................................................................5
3.1 Lead and motivate a team to achieve goal or objective....................................................5
3.2 Managerial Decisions made to support achievement of goal or objectives.....................6
TASK 4............................................................................................................................................7
4.1 Own managerial & personal skills to support career development..................................7
Covered in PPT.......................................................................................................................7
4.2 Need of personal and career development & present performance..................................7
Covered in PPT.......................................................................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Management is nothing but the technique of organising as well controlling various
operating occurring in an enterprise. In order to do so, it is important for all organisations to hire
skills and qualified managers and provide them responsibility of handling every activities in
efficient and effective way. The current report is designed on the ground of Radisson Blu which
is a famous firm which is dealing with hospitality sector at global level (Pettit, Fiksel and
Croxton, 2010). It was established in the year of 1960 and are currently working in more than
350 locations. In this project different styles of management is going to be described. Apart from
this, process of communication is also evaluated hereby.
TASK 1
1.1 Comparison of various management styles
There are different kinds of management styles which are some how variant from one
another. This can be cleared by below written points. So, referred organisation needs to
concentrate on this concepts and adopt appropriate style as per their requirement. Differences
between several kinds of styles of mangers are mentioned as follows :
Autocratic Democratic Laissez faire
Herein quick decisions are
taken since managers are
making decisions alone.
In this style, superiors also
include their team members in
making final judgement. So, it
takes longer time.
Hereby mangers do full power
of decision making in the hand
of group members, thus as a
result conflicts occurs.
Treated as good in comparison
to Laissez faire.
It is considered as best one
among all.
This is not an appropriate way
of leading associates since
whole power is delivered to
them and managers do not play
any role.
Needs at the time of fast
decision making.
Organisation can apply it when
they require suitable
judgement or conclusion at
This is applied when managers
do not show any interest in
handling issues of workers.
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last.
Similarities associated with all of above discussed management styles :
 Aim of each style is to come at certain conclusion.
 In Democratic & Laissez faire , team associates are being involved in giving inputs so
that proper determination can be attained (Richards, Taylor and Ramasamy, 2013).
1.2 Characteristics of leadership
Leaders should full of different qualities as they are having several roles and obligations.
The key attributes of effective leadership are stated as follows :
 Honesty : This is considered as most eminent property which ought to be present in
every employee since without this a company can not run decorously. For example, every
leader of Radisson Blu should comprise of such quality as this will help them in
achieving success.
 Communication skill : Through this, an individual can talk impressively from their
followers and could also seek their attention as well. For instance, supervisors of referred
venture is having best communicating attribute and thus are transferring every important
message in timely fashion.
 Creativity skill : This characteristic is significant as aids in designing unique and
creative products and ideas. Thus, assists whole firm in making a different image in-front
of public as well as rivals (Sigelman and Rider, 2014). Front runners of Radisson Blu are
comprising of same skills via which they are delivering best services to their clients.
1.3 Evaluation of communication Process
Radisson Blu should need to emphasis on following processes of communication and try
to deal with hindrances which comes in the way of delivering essential data.
Communication processes Explanation and Example
Verbal This is nothing but a method of conveying messages in oral
form. Example : Managers of Radisson Blu use to reveal
modified norms and regulations of their organisation among
all team members through verbal mode of communication.
This contain engrossed form of information. Each data
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Written associated with funding and finance of mentioned enterprise
is presented in documented format.
Non-verbal Herein, communication being carried out without using any
spoken language. For instance, some times facial expressions,
positioning of body, textures, etc, are being utilised by
members of Radisson Blu in showing their views to other
one.
Three Barriers to an effective
Communication
1). Physical barriers : Issues emerges when the distance between Sender and Lister is
more.
2).
Organisational barriers : Workers negligence, their opposition, etc. falls under this kind
of obstacles.
3).
Negative attitude : Few associates are not having good behaviour. This also act as
barrier at the time of passing any information.
1.4 Organisational culture and change in business
Tradition of a firm simply defined as the regulations and standards which is being
adopted in specific venture (Wirtz, Schilke and Ullrich, 2010). Radisson Blu is also having
certain good culture. But some times, changes are also required in order to satisfy workers and
running operations effectively. Referred enterprise is making modifications as per legal,
economical and demographics factors which is listed as follows :
 Legal framework : Radisson Blu use to follow each and every principles of government
of nation. For example, Equal wages act are obeyed by them.
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 Economical factor : They are manufacturing services as per the funds present in their
organisation.
 Demographical elements : The main aim of mentioned company is to design services
according to the demands of their clients (Hogan And et. al., 2010).
TASK 2
2.1 Own management skills performance
Skills Performance level
Management skill I can perform my duties regarding management
in proper way. For example, I do proper leave
administration of leaves of my employees.
Leadership Skill I can guide my colleagues appropriately and
remain present for every one in case of need.
Interpersonal Skill Impressive interpersonal attributes are present
in me. For instance, I can handle each
feedbacks coming from side of associates.
Communication Skill I am good in this aspect & could communicate
efficiently. For example, I have ability to
deliver motivation speech.
2.2 Personal strengths, weaknesses, opportunities and threats
STRENGTHS WEAKNESSES
 I am good in written communication.
 I am having decorous leadership skills.
 I can not handle extreme work pressure.
 I am weak in non verbal mode of
communicating.
OPPORTUNITIES THREATS
 I may improve my weak sections by
taking proper guidelines from
 I can not understand the feeling of
individual by examining their facial
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superiors.
 I could join learning sessions,
conferences and many more in order to
deal with issues of non-verbal
communication.
expressions.
 Completion is increasing on regular
basis.
2.3 Importance of SWOT towards personal skills and expertise development
SMART target are determined that contain systematic arrangement of target for
achieving in significant manner. Here are mentioned these goals:
 Specific : This expressing that objectives and goals must be certain and specific in regard
of determine the certain attaining completion of vision (Koenig and et. al., 2011).
 Measurable : This consist of skills measure not which is execution to attain determining
targets as well as seek the solution of issues.
 Achievable : This involve the purpose and goals whether are achievable or not.
 Relevant : This refer to the relevance of information that is relevant for organisation.
 Time management : This consist of time period in which the objectives are determined
to meet.
TASK 3
3.1 Lead and motivate a team to achieve goal or objective
Nowadays, working environment of organisation are designed more sophisticated,
ambitious and more informed in comparison to before. The manager style and behaviour in team
can contribute to either motivation and satisfaction or dissatisfaction or demotivation within the
working environment. Team working activities need proper management and leading in order to
maintain the activities accordingly (Luthans and et. al., 2010). This is required to stimulate
worker in regard of productivity level increment and performance enhancement in more
significant manner. Budget Hotel Chain has more systematic working structure of staff members
in order to inspire their teams which is mentioned as below:
 Render Effective Working Environment : This is the organisation duty to deliver
service as per workplace of company in order to enable worker in performing their
activities in best manner.
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 Provide Self-evolution Chance : Each and every individual desire to perform in
company that render them opportunities of growth. Budget Hotel Chain include more
systematically designed framework for self-evolution of their employees.
 Impart Program of Training and Development : Hilton Hotel provide training
programs for their worker for provide them specialised information which is required for
company.
I stimulate my team members through setting basic target or objectives and implement
above mentioned elements in order to meet the outcome in ideal way. This assist me and my
team members in achieving business objectives.
3.2 Managerial Decisions made to support achievement of goal or objectives
Managing people in managerial programs can be defined as the skills which require
constant development and planning. Team members understand the target and goals for which
they attempt various activities (Mair, Martí and Ventresca, 2012). There are various decision
which need some development so that accurate objectives accomplishment which can
conducted. Some suggestions which lead to development of worker's performance in Budget
Hotel Chain has been provided under:
 Applying Performance Administrator Framework : This control performance of each
and every individual so that deviations are need to discover as well as make certain
decision within specific time period.
 Determined Standard : Budget Hotel Chain management must determine standard in
order to measure actual performance of organisation and worker with the standard one.
This can also assist in making effective decisions.
I have optimised the major standards or guidelines as well as set some objectives and
target in order to attain the success in business. Through creating healthy working environment,
self evolution and other methods, my team can achieve business objectives in more significant
manner.
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TASK 4
4.1 Own managerial & personal skills to support career development
Covered in PPT
4.2 Need of personal and career development & present performance
Covered in PPT
CONCLUSION
From the above based report, it can summarised that every organisation requires to
concentrate of improving their department associated management. This will help in achieving
their every aims and objectives in particular time period. Radisson Blu needs to focus on same
and can use different styles of management for doing so. This has been explained in this
assignment properly.
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REFERENCES
Books and journals
Pettit, T.J., Fiksel, J. and Croxton, K.L., 2010. Ensuring supply chain resilience: development of
a conceptual framework. Journal of business logistics. 31(1). pp.1-21.
Richards, S.B., Taylor, R. and Ramasamy, R., 2013. Single subject research: Applications in
educational and clinical settings. Cengage Learning.
Sigelman, C.K. and Rider, E.A., 2014. Life-span human development. Cengage Learning.
Wirtz, B.W., Schilke, O. and Ullrich, S., 2010. Strategic development of business models:
implications of the Web 2.0 for creating value on the internet. Long range planning.
43(2). pp.272-290.
Hogan, M.C. And et. al., 2010. Maternal mortality for 181 countries, 1980–2008: a systematic
analysis of progress towards Millennium Development Goal 5. The lancet. 375(9726).
pp.1609-1623.
Koenig, J.E. and et. al., 2011. Succession of microbial consortia in the developing infant gut
microbiome. Proceedings of the National Academy of Sciences. 108(Supplement 1).
pp.4578-4585.
Luthans, F.and et. al., 2010. The development and resulting performance impact of positive
psychological capital. Human resource development quarterly. 21(1). pp.41-67.
Mair, J., Martí, I. and Ventresca, M.J., 2012. Building inclusive markets in rural Bangladesh:
How intermediaries work institutional voids. Academy of Management Journal. 55(4).
pp.819-850.
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