Analysis of Workplace Conflicts and Case Study: Management 5

This assignment addresses workplace conflicts through short answer questions and a case study analysis. The short answer section explores support networks, conflict resolution methods, relevant legislation and policies, cultural sensitivity, and problem-solving techniques for poor performance. The case study, "Delusions of Grandeur," examines a manager's interpersonal issues and provides solutions focusing on communication, trust-building, and effective leadership. The assignment emphasizes understanding conflict causes, implementing solutions, and ensuring alignment with organizational and legal requirements. The solution offers insights into resolving conflicts, improving workplace relationships, and fostering a positive work environment.

Running Head: MANAGEMENT 0
Workplace ConflictS

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Short Answer Questions
1) My mentors, colleagues, Australian engineers and classmates are the people one can
receive help and it can be implemented by proper research and communication with
the group members.
2) Workplace conflict can be related cultural conflict and it can be resolved via
introducing various meetings, and try to get suggestions at the close of meetings both
in written and oral form.
3) Signs state that conflict is approaching can be dysfunctional meetings, high turnover
of employees, decrease of productivity, trust loss, repetitive disagreement and
improper communication (Buonocore and Russo, 2013).
4) It can be workplace discrimination, pay work, code of conduct, WHS and other
necessary discrimination laws.
5) Requesting for translator (as relying on interpreter) while confronting with varied
language groups. I am in work with individual from various cultures and nations to
make close connections with all and undertaking all ways to respect value and belief
of each language and culture.
6) In relation to problem solving methods, it is important first to understand the causes
of the issues and prioritize whether they are honest or not. Taking an example, if your
staff are not able to focus on work as of some sort of individual stress, one can make
him available necessary counselling sessions so that to make him back on track. It
will always be well to refer to the corporate policies and other rational work principles
prior to executing any problem solving way. It is also a better way to certify any such
efforts on legal land.
7) A) People are not having similar purpose – Two different individuals focus towards
two different aims will confront challenge interacting with one another as each
considers themselves to be correct.
B) Disruption of Workflow – If one team is finishing up the first task late, the
second team will automatically delay it and it will every time tip to dislike and a
dissatisfied office environment.
8) In relation with social standards, it can be used to increase business networks with
various corporates. In terms with ethical standards, respect to employees, and sub-

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contractor conduct can be followed. Ultimately, business standards will show the way
to treat consumers equally and impartially.
Delusions of Grandeur - Case Study
Solution 1) Workplace relationship are unique interpersonal association with significant
implications for the people in that connection and the companies in which the relationships be
and progress (Oyeleye et al, 2013).
Considering this case, it was found that there is a trust issue between David and all his
colleagues as he purposely watches on everyone expenses. It will lead all colleagues to do not
like the management plan as of their anticipation that David just only keeps eye on other
people however he never checks by self or let his budget goes empty.
There is no sense in the place where David is controlling his colleagues on their travel
accomplished separate from the office hours and he should also not point out this thing while
seems to be a usual part. Ultimately, it has created conflicts between him and the colleagues
and stimulates all people to be unhappy with the management.
Solution 2)
In relation with this case, the most significant thing for David is communication as it can help
him to get to know his colleagues in a better way. Here, the lack of communication results
him not understanding the situation in a proper way and that is also the reason why his
management repeatedly gets preclude from his associates.
He could have consulted more effectively with his team prior to change implementation by
establishing leadership as he was not in the same flank with other employees in the company
and this is the cause that most of the people are unhappy with his management in recent
times. Prior to inspecting expenses of staff or what they are working on outside working
hours, David must express that he is a leader, a manager of the team and he requires to gain
the managerial rights after has been chosen group team leader. David can also consult from
the previous leaders and managers on the way they regulate the team and get necessary
recommendations from them to be a well leader of the team.

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Solution 3)
To develop more effective working relationship, he needs to communication with each and
every employee as it can benefit him during any change implementation procedure. There
could be an arrangement in the form of open discussion including David and all its team
members. The objective of this meeting can be set as to get information about one another
while understanding the situation. Prior to assigning any job to the other associates, he must
provide important instructions to them while also keeping an eye on other individual work. It
also needs to ensure that all associates are on the right track and collectively attain the
corporate goal, not he only.
Solution 4)
David is definitely draining his account as he is totally failing on developing trust with his
team associates. According to the case study, he is not listening to others and it shows others
that he does not care about the individuals. If David is not prepared to listen to other people,
he will not able to bring the nous of unity into the group and also will not do good as a leader.
Solution 5)
“Leading by example” can be started if David takes initiative to take be responsible for every
single task or duty towards the organisation goal and his team. Clear instructions need to be
provided by him while noting on main points about members job role and description.
David can exercise well listening skill while requesting question from the individuals and
approach to their individual opinion as it will help him to gain different perspectives.
Solution 6)
The common issues from his style for managing conflict – responsibility, communication
skills, performance issues and advising direction to group associates. He attempts to be a Mr
Right expressing that he is all time right in each condition and therefore, express no care for
the individuals and ultimately, making the situation worse. Moreover, conflicts arise when
they feel not happy with David and showing no belief on him.

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In relation with advice which I can offer to David for managing conflict is constant
communication as it will help David to get regular connect with the employees. In this
situation, listening is also very much important consideration for David and as habitually,
complaints are signs of much bigger issues.

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References
Buonocore, F. and Russo, M., 2013. Reducing the effects of work–family conflict on job
satisfaction: the kind of commitment matters. Human Resource Management Journal, 23(1),
pp.91-108.
Oyeleye, O., Hanson, P., O’Connor, N. and Dunn, D. (2013) Relationship of workplace
incivility, stress, and burnout on nurses’ turnover intentions and psychological
empowerment. JONA: The Journal of Nursing Administration, 43(10), pp.536-542.