MGT605: Managerial Communication in Construction Industry

This report delves into the critical role of managerial communication within the construction industry, using John Holland Pty Ltd as a case study. It explores the challenges faced by the industry, including employee issues, project delays, and the need for effective leadership. The research aims to determine the communication processes, work satisfaction, and happiness levels of workers. The study utilizes secondary data, including internet sources, published and unpublished theses, peer-reviewed journals, and textbooks, to analyze the relationship between managerial communication and employee outcomes. The report highlights the importance of open communication, performance feedback, and employee recognition in fostering a positive work environment and improving employee satisfaction. Workforce analysis is also discussed to examine employee information and trends for future organizational needs. The conclusion emphasizes the role of managers in ensuring effective communication and providing guidance to employees.

Running head: MANAGERIAL COMMUNICATION IN THE CONSTRUCTION INDUSTRY:
A CASE OF HOLLAND PTY LTD. 1
Managerial communication in the construction industry: A CASE of Holland Pty Ltd.
Name
Institution affiliation
Professor’s name
Date

MANAGERIAL COMMUNICATION IN THE CONSTRUCTION INDUSTRY: A CASE OF
HOLLAND PTY LTD.2
Background
The construction industry faces many employee challenges. This makes it difficult for a
company to continue its operation undisturbed. Therefore, ongoing project stalls or are delayed
due to interruption of labor. Little is yet to be done to address specific laborer process, industrial
relation, and restructuring. Employees are not accorded fair term and conditions which meet the
required standard. The construction industry requires a special feature where parties have agreed
into a particular feature of the project. Lack of such a proper framework to assist in management
issue denotes ineffective leadership within scope of work at John Holland Pty Ltd.
Introduction
Leaders understand that happy employees are productive and help companies to realize
their priorities. Studies indicate that different component of effective communication including
performance feedback, accuracy, openness, and effective distribution of organization regulation
unequivocally lead to a high level of employee satisfaction. A healthy relationship between
managerial communication and employee has been seen to aggravate employee performance
John (Holland Pty Ltd, 2019). Perceived organization support is also found to hone employee
happiness, wellbeing and work satisfaction.
One invaluable thing that employee treasure is bidirectional communication which helps
to recognize the issue, employee contribution and facilitate company commitment (McCaffery,
2018). Research demonstrates the open two-way communication aggravate employee happiness.
Various readout establishes that an employee builds their value to a firm for them to meet their

MANAGERIAL COMMUNICATION IN THE CONSTRUCTION INDUSTRY: A CASE OF
HOLLAND PTY LTD.3
social-emotional needs as well as determine company readiness to compensate individual effort
adequately (Neck et al. 2010). Two-way communication espouses feeling of being value and
raise work satisfaction.
Purpose
The study purpose to determine the communication process, work satisfaction and level
of happiness of workers. Secondly, continually develop of astute management practice
Data source
The research intent to collate wealthy of data from secondary. Secondary data will
include internet sources, published and unpublished thesis, peer-reviewed journal, articles, and
textbooks. Internet source will majorly extract content from Google scholar by searching
relevant words like “leadership”, “management” “employee satisfaction”. Furthermore, some
content will obtain from the company website and new article that discusses employees and
employers. Previous research from published thesis from the library and textbook about
leadership, organization change, and management will be used (Ackroyd, 2016). Furthermore,
peer reviews journal about current construction landscape, management, and the employee will
be incorporated.
Workforce Analysis
Workforce analysis will be used to examine employee information and trend that will be used for
future purpose needs of the organization, especially in hiring and succession plan. In this case,

MANAGERIAL COMMUNICATION IN THE CONSTRUCTION INDUSTRY: A CASE OF
HOLLAND PTY LTD.4
human resource officer will have to investigate the need of the employee and a particular project
in order to consider them in future project.
The analysis will focus on the current employee within the company. These competencies,
ability, and effort will be examined in terms of how they perform job, their position, skills and
competencies levels. Secondly, demand needs shall be carried to identify employee need. From
such, environmental factors, labor market, technology, demographics will be considered.
Another step will be determining gap to be filled. The three steps would be essential in order to
get holistic view of employee issue, program needed to solve and project it to future use.
Conclusion
Managers play a profound role to ensure that all task are handled amicably. The
employee expects their leader to show them the way by communicating to them. Effective
communication provides mechanism which issue is handled, instruction is given, adjustment
made and feedback provided. Open dimensional communication has been found as worker feel
valued and that management thinks about them.
This research will typically use secondary data to underpin the purpose of this study.
Internet, journal and other previous studies will be used to support our discussion. Secondary
data is authentic as it other people data which were originally obtained.

MANAGERIAL COMMUNICATION IN THE CONSTRUCTION INDUSTRY: A CASE OF
HOLLAND PTY LTD.5
Reference
Ackroyd, S. (2016) ‘Organization Contra Organizations: Professions and OrganizationalChange
in the United Kingdom’, Organization Studies,17/4, pp 599-621.
Hislop, D., Bosua, R., & Helms, R. (2018). Knowledge management in organizations: A critical
introduction. Oxford University Press.
John Holland Pty Ltd. (2019). AN120274 – John Holland Pty Ltd - Unions New South Wales
No.1 Margaret Street Project
Liang, T. Y. (2010). Innovative sustainability and highly intelligent human organizations
(iCAS): the new management and leadership perspective. International Journal of
Complexity in Leadership and Management, 1(1), 83-101.
McCaffery, P. (2018). The higher education manager's handbook: effective leadership and
management in universities and colleges. Routledge.
Neck, C. P., Manz, C. C., Van Belle, D. A., Mash, K., Coogan, M. D., Brettler, M. Z., ... &
Sparks, B. (2010). Mastering self-leadership: Empowering yourself for personal
excellence. Pearson.