Managerial Decision Making Analysis: 6 Island Resort, Semester 1
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This report delves into the critical aspects of managerial decision-making, focusing on the challenges faced by the 6 Island Resort. It begins by identifying key issues such as rebranding failures, ineffective leadership, and financial constraints. The report then explores various problem-solving tools, including the four-frame model for international marketing, the Six Sigma model for restructuring, Failure Mode and Effect Analysis (FMEA) for celebrity endorsements, the fishbone diagram for leadership changes, the 5 Whys method for selling the resort, and the Cynefin framework for considering donation. Each tool is applied to specific scenarios, providing strategic recommendations for improving the resort's performance and addressing its financial losses. The report concludes by emphasizing the importance of a mixed-model approach to decision-making, where different tools are utilized based on the specific problem at hand. The bibliography provides a comprehensive list of sources used in the analysis.

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1MANAGERIAL DECISION MAKING
Table of Contents
Introduction......................................................................................................................................2
Discussion........................................................................................................................................2
Issue identification.......................................................................................................................2
Possible solution solving tools.....................................................................................................2
International marketing campaign...........................................................................................3
Shifting to 4* family resort......................................................................................................3
Inviting guest celebrities..........................................................................................................3
Changing leaders and management team................................................................................4
Selling the resort......................................................................................................................4
Donating the resort..................................................................................................................4
Conclusion.......................................................................................................................................5
Bibliography....................................................................................................................................6
Table of Contents
Introduction......................................................................................................................................2
Discussion........................................................................................................................................2
Issue identification.......................................................................................................................2
Possible solution solving tools.....................................................................................................2
International marketing campaign...........................................................................................3
Shifting to 4* family resort......................................................................................................3
Inviting guest celebrities..........................................................................................................3
Changing leaders and management team................................................................................4
Selling the resort......................................................................................................................4
Donating the resort..................................................................................................................4
Conclusion.......................................................................................................................................5
Bibliography....................................................................................................................................6

2MANAGERIAL DECISION MAKING
Introduction
Decision making is considered to be one of the important aspect for the current business
practice where the business dynamics creates a number of risks in course of decision making
(Bossaerts & Murawski, 2017). Therefore, identification of proper decision making in
association with understanding the roles and responsibility of the managerial designations are
highly crucial for the companies to plan and set policies for smoothening the decision making
process. In this regard, this report is going to identify the issues related to 6 island resort.
Discussion
Issue identification
There are certain issues that the organisation is facing in terms of huge loss in business
profitability. On the backdrop of this problem, there are certain reasons like failure in rebranding
its standards, ineffective leadership style that leads to problem in the decision making process
and lack of skills of the management that drives to inadequate measure to use the employees. In
association with this, in the financial context, it can be stated that the role of the organisation is
facing severe threats while raising its overhead expense. It can be stated that one of the important
aspects is the inefficient decision making practice that results to create all these problem within 6
island resort.
Possible solution solving tools
There are several numbers of problem solving tools that are important in course of
identifying the potential problem solving modes.
Introduction
Decision making is considered to be one of the important aspect for the current business
practice where the business dynamics creates a number of risks in course of decision making
(Bossaerts & Murawski, 2017). Therefore, identification of proper decision making in
association with understanding the roles and responsibility of the managerial designations are
highly crucial for the companies to plan and set policies for smoothening the decision making
process. In this regard, this report is going to identify the issues related to 6 island resort.
Discussion
Issue identification
There are certain issues that the organisation is facing in terms of huge loss in business
profitability. On the backdrop of this problem, there are certain reasons like failure in rebranding
its standards, ineffective leadership style that leads to problem in the decision making process
and lack of skills of the management that drives to inadequate measure to use the employees. In
association with this, in the financial context, it can be stated that the role of the organisation is
facing severe threats while raising its overhead expense. It can be stated that one of the important
aspects is the inefficient decision making practice that results to create all these problem within 6
island resort.
Possible solution solving tools
There are several numbers of problem solving tools that are important in course of
identifying the potential problem solving modes.
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3MANAGERIAL DECISION MAKING
International marketing campaign
The four frame model is trying to establish an effective organisational practice in
association with the integral resources, procedures, systems physical structures and technology
(Bajis et al., 2018). Those are important for developing an international marketing campaign
implementation. As a result of that it becomes unique to thrust on the ability of the entire
workforce of the resource in order to meet the objectives of the organisation. Besides this, the
political frame points out that the political stability of the organisation to facilitate an effective
and friendly environment for the business organisation so that it can flourish effectively. As a
matter of fact less government intervention is desired. Moreover, the symbolic frame is also
required to act as a dedi8cated international marketing procedure.
Shifting to 4* family resort
The Six Sigma model is highly crucial in this regard that can help the organisation to
evaluate the solution properly and help to make better decision making. It is important at first to
point out the important stakeholders of the organisation (Antony, Setijono & Dahlgaard, 2016).
Therefore, for the 6 island resort, it is important to highlight stakeholders, employees, investors
and board of directors as the potential and important stakeholders. The role of the organisation is
procure re-structuring and re-branding of the resort where the service facilities can be crucial for
the organisation. After that the process will be attached with the financial perspectives and the
aim must be generating sufficient profit. As a result of that the stakeholders’ opinion and vision
should be analysed properly. Then necessary adjustments and precautionary alerts will be taken.
Inviting guest celebrities
Inviting guest celebrities is identified as a strategic measure for the resort in order to deal
with rebranding itself. In response to this, the Failure More and Effect Analysis (FMEA) can
International marketing campaign
The four frame model is trying to establish an effective organisational practice in
association with the integral resources, procedures, systems physical structures and technology
(Bajis et al., 2018). Those are important for developing an international marketing campaign
implementation. As a result of that it becomes unique to thrust on the ability of the entire
workforce of the resource in order to meet the objectives of the organisation. Besides this, the
political frame points out that the political stability of the organisation to facilitate an effective
and friendly environment for the business organisation so that it can flourish effectively. As a
matter of fact less government intervention is desired. Moreover, the symbolic frame is also
required to act as a dedi8cated international marketing procedure.
Shifting to 4* family resort
The Six Sigma model is highly crucial in this regard that can help the organisation to
evaluate the solution properly and help to make better decision making. It is important at first to
point out the important stakeholders of the organisation (Antony, Setijono & Dahlgaard, 2016).
Therefore, for the 6 island resort, it is important to highlight stakeholders, employees, investors
and board of directors as the potential and important stakeholders. The role of the organisation is
procure re-structuring and re-branding of the resort where the service facilities can be crucial for
the organisation. After that the process will be attached with the financial perspectives and the
aim must be generating sufficient profit. As a result of that the stakeholders’ opinion and vision
should be analysed properly. Then necessary adjustments and precautionary alerts will be taken.
Inviting guest celebrities
Inviting guest celebrities is identified as a strategic measure for the resort in order to deal
with rebranding itself. In response to this, the Failure More and Effect Analysis (FMEA) can
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4MANAGERIAL DECISION MAKING
play a pivotal part. In the initial phase a cross-functional team will be prepared with the
responsibility to analyse the purpose and extent of impact of the prescribed solution (Faiella et al.
,2018). Then the failure modes will be implemented with the objective of identifying the faults in
products, services, process, system, regulation and customers. After that the individual failure
modes are also listed and pointing out the risk priority number (RPN) so that the risks and threats
can be resolved on a priority basis. Finally, the process will be supplemented through additional
control of the failure mode so that it will formulate effective measure.
Changing leaders and management team
The fishbone diagram is very important that can deliver new insights and powerful
visions to the resort management. The role of the fishbone diagram is to create a cause and effect
practice through conducting survey about the employees (Coccia, 2017). Therefore, the problems
will be tracked down at first and putting emphasis on the degree of importance on the issues so
that proper decision can be made for establishing a good organisational practice.
Selling the resort
It is the last desired practice that any company should take. However, the process of
selling the resort is also based on a 5 whys method. The process tries to find out the reasons
behind such a measure and find out the potential remedies that can supplements the decision
making of the organisation (Serrat, 2017). Therefore, a justification or logical explanation can be
facilitated by the organisation that helps the organisation to decide the right and wrong measures.
Donating the resort
Donating the resort is also a critical measure based on the Cynefin framework (Shalbafan
et al., 2018). It assists the organisation to decide the future of the resort in a more subtle and
play a pivotal part. In the initial phase a cross-functional team will be prepared with the
responsibility to analyse the purpose and extent of impact of the prescribed solution (Faiella et al.
,2018). Then the failure modes will be implemented with the objective of identifying the faults in
products, services, process, system, regulation and customers. After that the individual failure
modes are also listed and pointing out the risk priority number (RPN) so that the risks and threats
can be resolved on a priority basis. Finally, the process will be supplemented through additional
control of the failure mode so that it will formulate effective measure.
Changing leaders and management team
The fishbone diagram is very important that can deliver new insights and powerful
visions to the resort management. The role of the fishbone diagram is to create a cause and effect
practice through conducting survey about the employees (Coccia, 2017). Therefore, the problems
will be tracked down at first and putting emphasis on the degree of importance on the issues so
that proper decision can be made for establishing a good organisational practice.
Selling the resort
It is the last desired practice that any company should take. However, the process of
selling the resort is also based on a 5 whys method. The process tries to find out the reasons
behind such a measure and find out the potential remedies that can supplements the decision
making of the organisation (Serrat, 2017). Therefore, a justification or logical explanation can be
facilitated by the organisation that helps the organisation to decide the right and wrong measures.
Donating the resort
Donating the resort is also a critical measure based on the Cynefin framework (Shalbafan
et al., 2018). It assists the organisation to decide the future of the resort in a more subtle and

5MANAGERIAL DECISION MAKING
pragmatic manner which definitely suits the interests of the management. However, the
consequences are grave and have potential to create negative image of the organisation.
Conclusion
In a conclusion, it can be stated that report tries to define different models and ways that
are effective for the business organisations in order to bring efficacy into the decision making
practice. There is no single model that can help the organisation rather it will be a mixed model
where each of the problem requires different model intervention.
pragmatic manner which definitely suits the interests of the management. However, the
consequences are grave and have potential to create negative image of the organisation.
Conclusion
In a conclusion, it can be stated that report tries to define different models and ways that
are effective for the business organisations in order to bring efficacy into the decision making
practice. There is no single model that can help the organisation rather it will be a mixed model
where each of the problem requires different model intervention.
You're viewing a preview
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6MANAGERIAL DECISION MAKING
Bibliography
Allen, T. T. (2019). Design for Six Sigma. In Introduction to Engineering Statistics and Lean Six
Sigma (pp. 543-550). Springer, London. Retrieved on 16th August 2019 from:
https://link.springer.com/chapter/10.1007/978-1-4471-7420-2_21
Antony, J., Setijono, D., & Dahlgaard, J. J. (2016). Lean Six Sigma and Innovation–an
exploratory study among UK organisations. Total Quality Management & Business Excellence,
27(1-2), 124-140. Retrieved on 16th August 2019 from:
https://www.tandfonline.com/doi/abs/10.1080/14783363.2014.959255
Bajis, D., Chaar, B., Basheti, I. A., & Moles, R. (2018). Identifying perceptions of academic
reform in pharmacy using a four-frame organizational change model. Research in Social and
Administrative Pharmacy, 14(10), 921-930. Retrieved on 16th August 2019 from:
https://www.sciencedirect.com/science/article/abs/pii/S1551741117307064
Bossaerts, P., & Murawski, C. (2017). Computational complexity and human decision-
making. Trends in Cognitive Sciences, 21(12), 917-929. Retrieved on: 17th August, 2019
from:https://www.sciencedirect.com/science/article/pii/S1364661317301936
Coccia, M. (2017). Technological Analysis with the Fishbone Diagram to Identify and
Systematize the Sources of Innovation. Retrieved on 16th August 2019 from:
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3054414
Coccia, M. (2018). The Fishbone diagram to identify, systematize and analyze the sources of
general purpose Technologies. Journal of Social and Administrative Sciences, 4(4), 291-303.
Bibliography
Allen, T. T. (2019). Design for Six Sigma. In Introduction to Engineering Statistics and Lean Six
Sigma (pp. 543-550). Springer, London. Retrieved on 16th August 2019 from:
https://link.springer.com/chapter/10.1007/978-1-4471-7420-2_21
Antony, J., Setijono, D., & Dahlgaard, J. J. (2016). Lean Six Sigma and Innovation–an
exploratory study among UK organisations. Total Quality Management & Business Excellence,
27(1-2), 124-140. Retrieved on 16th August 2019 from:
https://www.tandfonline.com/doi/abs/10.1080/14783363.2014.959255
Bajis, D., Chaar, B., Basheti, I. A., & Moles, R. (2018). Identifying perceptions of academic
reform in pharmacy using a four-frame organizational change model. Research in Social and
Administrative Pharmacy, 14(10), 921-930. Retrieved on 16th August 2019 from:
https://www.sciencedirect.com/science/article/abs/pii/S1551741117307064
Bossaerts, P., & Murawski, C. (2017). Computational complexity and human decision-
making. Trends in Cognitive Sciences, 21(12), 917-929. Retrieved on: 17th August, 2019
from:https://www.sciencedirect.com/science/article/pii/S1364661317301936
Coccia, M. (2017). Technological Analysis with the Fishbone Diagram to Identify and
Systematize the Sources of Innovation. Retrieved on 16th August 2019 from:
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3054414
Coccia, M. (2018). The Fishbone diagram to identify, systematize and analyze the sources of
general purpose Technologies. Journal of Social and Administrative Sciences, 4(4), 291-303.
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7MANAGERIAL DECISION MAKING
Retrieved on 16th August 2019 from: https://papers.ssrn.com/sol3/papers.cfm?
abstract_id=3100011
Faiella, G., Parand, A., Franklin, B. D., Chana, P., Cesarelli, M., Stanton, N. A., & Sevdalis, N.
(2018). Expanding healthcare failure mode and effect analysis: A composite proactive risk
analysis approach. Reliability Engineering & System Safety, 169, 117-126. Retrieved on 16th
August 2019 from: http://discovery.ucl.ac.uk/10038217/1/Franklin_HFMEA
%20Methodological_Reviewed_May%202017%20changes%20accepted.pdf
Goedegebuur, J., Greve, D., & Huls, R. (2016). Dealing with complexity as a skill, complexity in
an engineering curriculum: A curriculum analysis based on the Cynefin framework. Retrieved on
16th August 2019 from:
https://www.narcis.nl/publication/RecordID/oai:hbokennisbank.nl:sharekit_hu%3Aoai
%3Asurfsharekit.nl%3Aa6e1d05a-767b-4f60-8a2b-96ec19f3815d
Jarzabkowski, P., & Kaplan, S. (2015). Strategy tools‐in‐use: A framework for understanding
“technologies of rationality” in practice. Strategic management journal, 36(4), 537-558.
Retrieved on 16th August 2019 from: http://openaccess.city.ac.uk/id/eprint/4011/1/Strategic
%20Mgt%20Journal%20Strategy%20Tools%20final.pdf
Kochenderfer, M. J. (2015). Decision making under uncertainty: theory and application. MIT
press. Retrieved on: 17th August, 2019
from:https://www.tandfonline.com/doi/abs/10.1080/00207721.2014.994050
Liu, H. C., You, J. X., You, X. Y., & Shan, M. M. (2015). A novel approach for failure mode
and effects analysis using combination weighting and fuzzy VIKOR method. Applied Soft
Computing, 28, 579-588. Retrieved on 16th August 2019 from:
Retrieved on 16th August 2019 from: https://papers.ssrn.com/sol3/papers.cfm?
abstract_id=3100011
Faiella, G., Parand, A., Franklin, B. D., Chana, P., Cesarelli, M., Stanton, N. A., & Sevdalis, N.
(2018). Expanding healthcare failure mode and effect analysis: A composite proactive risk
analysis approach. Reliability Engineering & System Safety, 169, 117-126. Retrieved on 16th
August 2019 from: http://discovery.ucl.ac.uk/10038217/1/Franklin_HFMEA
%20Methodological_Reviewed_May%202017%20changes%20accepted.pdf
Goedegebuur, J., Greve, D., & Huls, R. (2016). Dealing with complexity as a skill, complexity in
an engineering curriculum: A curriculum analysis based on the Cynefin framework. Retrieved on
16th August 2019 from:
https://www.narcis.nl/publication/RecordID/oai:hbokennisbank.nl:sharekit_hu%3Aoai
%3Asurfsharekit.nl%3Aa6e1d05a-767b-4f60-8a2b-96ec19f3815d
Jarzabkowski, P., & Kaplan, S. (2015). Strategy tools‐in‐use: A framework for understanding
“technologies of rationality” in practice. Strategic management journal, 36(4), 537-558.
Retrieved on 16th August 2019 from: http://openaccess.city.ac.uk/id/eprint/4011/1/Strategic
%20Mgt%20Journal%20Strategy%20Tools%20final.pdf
Kochenderfer, M. J. (2015). Decision making under uncertainty: theory and application. MIT
press. Retrieved on: 17th August, 2019
from:https://www.tandfonline.com/doi/abs/10.1080/00207721.2014.994050
Liu, H. C., You, J. X., You, X. Y., & Shan, M. M. (2015). A novel approach for failure mode
and effects analysis using combination weighting and fuzzy VIKOR method. Applied Soft
Computing, 28, 579-588. Retrieved on 16th August 2019 from:

8MANAGERIAL DECISION MAKING
https://www.researchgate.net/profile/Hu_Chen_Liu/publication/303512122_FMEA_Using_Fuzz
y_VIKOR_Method/links/5af160a5458515c283754c10/FMEA-Using-Fuzzy-VIKOR-Method.pdf
Nguyen, H. D., Chari, D. N., & Sayre, E. C. (2016). Dynamics of students’ epistemological
framing in group problem solving. European Journal of Physics, 37(6), 065706. Retrieved on
16th August 2019 from:
https://iopscience.iop.org/article/10.1088/0143-0807/37/6/065706/ampdf
Schaltegger, S., & Hörisch, J. (2017). In search of the dominant rationale in sustainability
management: legitimacy-or profit-seeking?. Journal of Business Ethics, 145(2), 259-276.
Retrieved on: 17th August, 2019 from:https://link.springer.com/article/10.1007/s10551-015-
2854-3
Serrat, O. (2017). The five whys technique. In Knowledge solutions (pp. 307-310). Springer,
Singapore. Retrieved on 16th August 2019 from: https://link.springer.com/chapter/10.1007/978-
981-10-0983-9_32
Shalbafan, S., Leigh, E., Sankaran, S., & Pollack, J. (2018). Decision-making in project portfolio
management: using the Cynefin framework to understand the impact of complexity. Project
Management Research and Practice. Retrieved on 16th August 2019 from:
https://opus.lib.uts.edu.au/handle/10453/127653
https://www.researchgate.net/profile/Hu_Chen_Liu/publication/303512122_FMEA_Using_Fuzz
y_VIKOR_Method/links/5af160a5458515c283754c10/FMEA-Using-Fuzzy-VIKOR-Method.pdf
Nguyen, H. D., Chari, D. N., & Sayre, E. C. (2016). Dynamics of students’ epistemological
framing in group problem solving. European Journal of Physics, 37(6), 065706. Retrieved on
16th August 2019 from:
https://iopscience.iop.org/article/10.1088/0143-0807/37/6/065706/ampdf
Schaltegger, S., & Hörisch, J. (2017). In search of the dominant rationale in sustainability
management: legitimacy-or profit-seeking?. Journal of Business Ethics, 145(2), 259-276.
Retrieved on: 17th August, 2019 from:https://link.springer.com/article/10.1007/s10551-015-
2854-3
Serrat, O. (2017). The five whys technique. In Knowledge solutions (pp. 307-310). Springer,
Singapore. Retrieved on 16th August 2019 from: https://link.springer.com/chapter/10.1007/978-
981-10-0983-9_32
Shalbafan, S., Leigh, E., Sankaran, S., & Pollack, J. (2018). Decision-making in project portfolio
management: using the Cynefin framework to understand the impact of complexity. Project
Management Research and Practice. Retrieved on 16th August 2019 from:
https://opus.lib.uts.edu.au/handle/10453/127653
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