Managerial Skills Development: A Self-Assessment at Dorchester Hotel

This report provides a self-assessment of managerial skills within the context of The Dorchester Hotel, a five-star luxury establishment in London. It evaluates communication, decision-making, problem-solving, and leadership skills. A personal SWOT analysis identifies strengths in management and communication, weaknesses in confidence and public speaking, opportunities for learning and training, and threats related to decision-making under pressure. Prioritized targets include meeting deadlines and conducting research to enhance skills. The conclusion emphasizes the importance of managerial and personal skills and setting objectives for self-development. The report references academic sources to support its analysis.

The Developing
Manager
Part ( 2 )

Table of Content
• Introduction
• Assessment of own performance
• Personal SWOT
• Prioritization and targets to develop own
potential
• Conclusion
• References

Introduction
At present time, hospitality industry is growing fast as
compare to other industries because people generally get
interest in consuming services when they plan for going
outside for the purpose of visiting , feeling relax, spending
time in holidays etc. this is based on The Dorchester Hotel
which is five star luxury hotel in London, so working within
the hospitality and travel & tourism sector requires various
management skills for employees.

Assessment of Own Performance
Communications: This is most important part for any firm
which must be carried out in appropriate manner. In The
Dorchester hotel, I must have better communication skills
for providing any informations to the staff without barriers.
Decision making: This skill is also very important which is
required by the manager in every firm. In The Dorchester
hotel, I possess my skills for making right decisions at right
time.
Problem solving: Manager must have this quality for
resolving any issues or queries regarding employees or
organisation while managing a whole company.

continued....
Leadership skills: To lead the all employees and motivate
them for effective work, leadership quality is required. I can
possess this skills as I have good leadership quality for
influencing people's behaviour for performing task or work
in appropriate manner.

SWOT of personal
Strengths:
• I possess my management skills for carrying out all my
task in better way. It helps me by providing opportunities
for the growth and development for The Dorchester Hotel.
• I have appropriate management and communication skills
that I can communicate ideas and share information to
supervisors.
• Weaknesses:
• Low confidence while making any action plan for the
company.
• Hesitations while speaking on front to people.

continued......
Opportunities:
• There are various opportunities for learning new skills or many
things
• It provided training to all employees so that they can perform
their particular tasks or work.
Threats:
• Due to lower confidence, I am not able to take quick actions and
also cannot make effective decision regarding particular
problems or issues at right time.
• I am also not comfortable in speaking publicly that may become
a biggest threat for me as it enhance my stress level so I cannot
work properly and meet with deadlines.

Prioritization and targets to develop
own potential
Deadlines: It is an essential as I need to meet all these
deadlines so that I can enhance the work productivity and
develop the positive brand identity in the mind set of
customers for the Dorchester hotel.
Research: It is also an important target to work on research
in which I will set the better directions and enhance my
skills. So its a opportunity for me to utilise my knowledge
and expertise within the different areas or fields.

Conclusion
It has been concluded that for the good manager, there is
requires some management and personal skills so I possess
my skills and knowledge for getting best result in The
Dorchester hotel and also analyse my strengths, weaknesses
as well as set objectives for develop own potential.

References
• Aulton, M. E. and Taylor, K. M. Eds., 2017. Aulton's
Pharmaceutics E-Book: The Design and Manufacture of
Medicines. Elsevier Health Sciences.
• Babbie, E. R., 2013. The basics of social research.
Cengage Learning.
• Cavanagh, G. F., 2012. American business values.
Pearson Higher Ed.

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