Developing Manager Report: Carnival Plc and Leadership

This report provides a comprehensive analysis of various management styles, leadership characteristics, and communication processes within an organization, using Carnival Plc as a case study. It explores different management styles such as authoritative, participative, affiliative, and free-rein, and highlights the significance of leadership skills, including communication, team orientation, and innovation. The report also examines the communication process, including formal and informal channels, and models of communication. Furthermore, it analyzes organizational culture, discussing different types like power culture, role culture, and task culture. The report evaluates managerial skills in the hotel industry, focusing on communication and decision-making, and includes a SWOT analysis of managers. Finally, it addresses career development, discussing the development plan and the importance of managerial and personal skills in career advancement.

The Developing Manager

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Different types of management styles used for working in an Organization........................1
1.2 The Various leadership characteristics required for an organisation....................................2
1.3 Communication process within an Organization..................................................................3
1.4 An analysis of different organisational culture and change in an organisation....................4
TASK 2............................................................................................................................................5
2.1 Evaluation and Assessment of Various managerial Skills in Hotel Industry........................5
2.2 SWOT Analysis of Mangers as well as of his abilities.........................................................6
2.3 Prioritization of different objectives as well as targets to develop potentials of manager in
business.......................................................................................................................................6
TASK 3............................................................................................................................................7
3.1 Lead and motivate a team to achieve desired objective at Carnival Plc...............................7
3.2 Managerial decisions for achievement of goals and recommendations for improvement....7
TASK 4............................................................................................................................................8
4.1 How own managerial as well as personal skills would help in career development............8
4.2 Career development needs, current performance and future needs for production of
development plan........................................................................................................................8
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
The environment in which a company operates is quite dynamic in nature and it changes
on a continuous basis. Therefore in order to manage the business in an effective as well as
efficient manner, right kind of policies as well as procedures should be made by managers to run
company, which will allow them to take their company forward over longer period of time.
Globalisation has compel managers to take their respective organisations on a global level.
Managers, now a days, are not only responsible for making necessary decisions but are also
responsible for managing the overall work force of the organisation in an effective as well as
efficient way. Some of the skills that are required by the manager are Leadership skills, Co-
Ordination Skills, Team Work etc. Carnival plc is big company in the travel and tourism sector it
is well known for its services in the tourism industry (Kraft, 2012). The company is having
around 1,20,000 employees all over the globe and growing. The net annual income of company
is also fairly high at 2 billion dollars. The current report will going to have a detailed discussion
regrading the need of various types of managers with varied managerial skills.
TASK 1
1.1 Different types of management styles used for working in an Organization
For the purpose of effectively managing a business, a company needs to hire managers
with talent and skills. Each association needs to ensure that it is overseen legitimately and in a
viable way, this is just conceivable if administration of organization has essential information of
the considerable number of stuffs that wins inside a situation and have the experience to handle
different issues that happens over time frame. Keeping in mind the end goal to oversee
association legitimately, Management can select any of the administration style out of different
ones which are accessible. These styles are described in detail as takes after : Authoritative administration Style : Under this, the chief of the organization utilizes
distinctive sort of abilities to manage the entire association in a compelling and in
addition effective way. The supervisor has the ability to coordinate staff individuals and
subordinates. He will utilize his energy to coordinate individuals and won't counsel with
them more often than not for any choices (Hunt and Weintraub, 2016). What supervisor
would state, the general population inside organization needs to tolerate as he has the
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expert to do as such. Under this, The director will force his choices on subordinates and
individuals of organization. Participative Management Style: This is a kind of management style in which
management will try to increase the overall participation of its employees and workforce
within the decision making of company. Management will try to improve its working by
making sure that decisions taken by company and its management are with the consent of
all individuals who work within company, so as to motivate them to contribute for
company and its growth. Affiliative management Style: A pioneer would ensure that an appropriate sort of chance
is being given to people to take their feelings and proposal in a portion of the significant
basic leadership of association. This sort of style will enable individuals of workers to
have a feeling of having a place for organization and will inspire them to do well for a
more extended time frame (Boso, Cadogan and Story, 2013).
 Free – Rein Management Style: Under this kind of management style a managerial
person would not interfere within the decisions of subordinates and make them free to
take necessary decisions regarding their job works, this would allow company to grow at
a very faster pace because the hurdles of constant approval from top management will not
be there and decisions will be taken at the subordinates level only
1.2 The Various leadership characteristics required for an organisation
There is a contrast between a Leader and an administrator. A Leader would lead
individuals in a productive method to get the outcomes which is wanted by the organization. The
activity of pioneer is to right things and the activity of chief is to do things right. A pioneer ought
to have certain qualities to lead an organization in a viable and additionally effective way. These
aptitudes are examined in detail as takes after: Communication Skills: It is one of the most important skill that an individual must carry.
If the leader or manager would not be having enough communication skills to express
themselves. The leader or manager shall be aware of all the aspects of how to
communicate with various factors of an organisation like employees, customers, suppliers
etc. this will allow manager to maintain a better as well as healthy working environment
within the organisation.
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 Team Orientation: A pioneer or a leader should have the correct learning of different
parts of group administration and introduction, he is dependable to ensure that group is
adequately and productive overseen to grow business and general well-being of
organization. In the event that he would know how to deal with a group, he will have the
capacity to lead them and see each person inside it.
 Innovation and Creativity: This is one of the most important factor, an individual shall
have proper innovative thinking as well as creativity which will allow him to grow
business in an effective as well as efficient manner. He should be able to see future as to
what consumers can like and dislike and then make business decisions accordingly
( Boso, Cadogan and Story, 2013).
1.3 Communication process within an Organization
It is essentially required for a relationship to complete correspondence process through
which their delegates can pass on and compose with each other. In this way there are finishing
strategy which an affiliation can pass on their polices, frameworks and musings with each other
in all the more convincing and beneficial way, these techniques are talked about in detail as takes
after:
Forward and informal communication
Inside an organization there is distinctive kind of correspondence channels. These are
formal and additionally casual correspondence channel. The formal channel is the one which is
trailed by different associations. Carnival Plc is an organization which additionally takes after the
formal channel viably inside its business. Under this channel, the correspondence will be
transmitted through a chain of importance of administration and it decreases the misconception
and is normally more precise than casual correspondence. Then again, Informal correspondence
makes error and such correspondence does not have any confirmation and consequently these
can not be utilized as a principle correspondence channel inside the association (Black, 2012).
Upward, Downward as well as Horizontal communication
It is a process of communication, under which the communication flows in a movement
from upward to downward or downward to upward or in a horizontal form within various
departments of Carnival Plc. This is a traditional method of information and data flow within an
organisation.
Various Models of communication
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A Model of correspondence was set around Elwood Shannon, depicting the different
parts of correspondence. These comprise of different components and these are depicted as takes
after:
Sender: It is the person who chooses to send the message.
Encoding: The subsequent stage is encode the message in an appropriate shape.
Message: It alludes to the message or the data that must be conveyed to the person.
Decoding: It alludes to Decoding the message that has been sent to the individual recipient. The
substance of the message is made comprehend by this procedure.
Receiving: He is the one to whom the message has been sent, The recipient is a definitive goal of
the message and the data ( Froehlich, Segers and Van den Bossche, 2014).
Barriers of Communication
There are distinctive kinds of boundaries that exist in an association, which makes it
troublesome for the association to execute powerful correspondence inside the association. These
hindrances can be as dialect, societies, physical and hierarchical boundaries. It is very vital that
association make a point to diminish the effect of these hindrances on the association in the more
drawn out run, with the goal that profitability can be expanded.
1.4 An analysis of different organisational culture and change in an organisation
Organisation culture is different and it depends on the nature of every business that what
is going to be the environment within an organisation. Culture is an element of Internal
environment of an organisation. Carnival Plc make sure that organisational culture remain intact
so that business can grow and prosper over period of time. Carnival Plc is moderate size
organization offering different Hotel and different administrations to its clients and it has a place
with friendliness industry. The way of life inside the association is very novel and it thinks about
each worker as a relative, with the goal that they can get the sort of feeling of having a place for
the organization (National Research Council 2013). As indicated by Charles Handy, The
association culture is of different kinds, it can be portrayed as takes after: Power Culture: It alludes to the way of life that works in an organization and depends on
control and expert that a man has and the specialist of that specific individual works in
organization. On the off chance that the administration of organization will more
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legitimate in nature and not participative then it might hurt the working of business going
ahead. Role Culture: It fundamentally implies that diverse sort of parts are doled out to various
individuals in association and the entire association chips away at the premise of the part
that are being doled out to them.
 Task Culture: It fundamentally implies that assignments are designated to people inside
the association and assets are given to them to playing out the undertaking viably and in
addition proficiently. In the event that this culture wins in an association the examination
of workers are made in light of the execution in dispensed undertaking. Carnival Plc
Operates on this culture as the organization doles out errand to people inside organization
and their execution is then checked properly (MAYER and Quick, 2016).
TASK 2
2.1 Evaluation and Assessment of Various managerial Skills in Hotel Industry
Hotel industry has a place with accommodation and in this manner it is very critical that
clients are served well else they won't swing to the inn again and this will be a negative for
organization going ahead. With the end goal of compelling administration of Company the
director of Carnival Plc needs to have the accompanying aptitudes that will empower it to do
well:
Communication: It is a very important skill that is needed within managers so that people within
the company can be managed effectively and productivity can be enhanced by reducing the level
of miscommunication.
Decision Making: It would essentially imply that the administrator might have the Guts to take
vital choices which will be urgent for a definitive well being of organization. He should know
how to set aside choices at the correct opportunity to get vital open doors that exist in the market.
Carnival Plc is ensuring that its director does gangs these abilities which will assist it with
growing in future ( Gunawan and Aungsuroch, 2017).
Leadership Skills: A manager shall know the various leadership skills to lead people in general
as well as difficult situations.
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Change Management: The manager should also lead change effectively so that business can act
according to the necessary changes that takes place in external environment. These changes can
be related to process, service etc.
2.2 SWOT Analysis of Mangers as well as of his abilities
I would conduct a personal SWOT analysis to assess my strengths as well as weakness of
myself that will help me to perform better and effectively for my company:
Strengths: I should require legitimate organization capacities which help in using as quality in
achieving needed targets. The boss should require awesome social capacities which empower
him in keeping up strong association with their partners and their dependable customers.
Effective correspondence enables the partners to bestow musings to their executive with a
particular true objective to causes them in working of business in suitable way. My strengths
gives me confidence to handle even the toughest of situations.
Weakness: I might know about his shortcoming, and how changes in the same can be made
ought to likewise be evaluated by him in an appropriate and successful way. A portion of the
shortcoming might be absence of certainty, open talking and so on. These ought to be
successfully overseen. I shall work hard in future to improve my weakness in an effective
manner (Tartakovsky and Cohen, 2014).
Opportunities: I might be sufficiently given open doors for sustaining his abilities and picking
up learning by appropriate preparing and advancement program being started for these directors,
with the goal that they can get the open doors at the opportune time.
Threats: Threats may happen on account of low sureness level and open discussing chief which
unfit him to perform well that has negative impact on the execution of business as well. Non
attendance of dauntlessness enhance feeling of uneasiness through which the execution of chief
should start declining and thusly he can't achieve his pined for centres in given due dates.
Thus from the above analysis it can be said that I do contain certain technical knowledge
and skills that will boost my career within the hospitality industry in an effective way.
2.3 Prioritization of different objectives as well as targets to develop potentials of manager in
business
The managers of organisation shall choose the important tasks that will allow the
company to grow and prosper effectively.
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Deadline: It is the obligation of trough to set due dates for his assignments and those due dates
might be accomplished in a powerful and in addition effective way. On the off chance that there
will be no due date for errands, the supervisor would be come a slouch and won't perform
productively (Golmohammadi and Mellat-Parast, 2012).
Research: Research work urges the director to enhance his understanding which influences him
to ace in performing practices in different zones of fields. Through this he can take distinctive
new exercises which are significant for business and perform inside prescribed period. Carnival
Plc has faith in enlisting these directors who do have such aptitudes with the goal that they can
take business forward. This backing of abilities gives managers a confidence to lead the business
in a more effective as well as efficient way.
TASK 3
3.1 Lead and motivate a team to achieve desired objective at Carnival Plc
To take business forward it is very fundamental to accomplish the coveted and set targets
and for accomplishing those destinations, it turns out to be very important to outline an
arrangement for driving the group and legitimately reach to those coveted objectives. A few
challenges may emerge in driving the group, these troubles should be overwhelmed by the
director, a portion of these challenges are:
Proper alignment of different goals as well as objectives: The objectives and targets ought to be
set for each person in the group and later on their execution might be evaluated.
Motivation: The director is mindful to ensure that its group is completely persuaded to
accomplish the wants targets of the organization and don't consider it as an obligation or work
stack.
Work Culture: The director should ensure that work culture inside the association is well
disposed and a representative feels cheerful to work in organization (Oppong and Gold, 2016).
3.2 Managerial decisions for achievement of goals and recommendations for improvement
The goals of Carnival Plc are laid down by the Top management of company. These
goals can be in terms of quantitative as well as qualitative growth. The different decisions shall
be , the various aspects of managerial decision are:
 Safety of employees
 Motivation
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 Training as well as development The necessary promotions and appraisal techniques.
Decision Making Model
It is a kind of model which are utilized by the administration for taking powerful choices
at the work put, it also help them to work in an effective manner. As an insightful organization,
the Decision Model is a reliable depiction of business basis. It is, by figure desire, not a physical
model of how that business method of reasoning is to be completed specifically development. It
isn't even a model for how that business justification is to be bestowed through technique
manuals or planning materials. Or maybe, it is an academic arrangement for the full and
intensive detail of that reason (Parker, 2012). From this full and exhaustive specific, if the goal is
to robotise it, a Decision Model can be changed over into no less than one target progresses
through fitting arrangement frameworks. If the goal is for individuals to tail it down, a Decision
Model can be changed over into whatever association is most viably referenced by individuals. It
is also basic to understand that the Decision Model is a model and not just a summary.
TASK 4
4.1 How own managerial as well as personal skills would help in career development
Personal and managerial skills allow an individual to grow as well as prosper in his
lifetime. It will enhance the overall opportunities for an individual and will also further enhance
the growth of institution or organisation in which he will work. The various benefits of effective
skills development are as follows:
 Decision devising
 Growing and Improvement
 Squad Administration
4.2 Career development needs, current performance and future needs for production of
development plan
The authoritative capacities are vital in directors and these all expect an imperative part in
the calling headway. It helps in achieving the affiliation and moreover labourer objectives (Keil
M., Lee and Deng, 2013). There is a future needs to guarantee and edge an appropriate vocation
advancement get ready for future, which abilities can be picked up, where upgrades can be made
and so forth.
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SL. no. LEARNIN
G
OBJECTI
VE/GOAL
CURRENT
PROFICIENCY
TARGET
PROFICIENCY
DEVELO
PMENT
OPPORT
UNITIES
CRITERIA
FOR
JUDGING
SUCCESS
TIME
SCALE
EVIDEN
CE
1 Time
manageme
nt skills
It is on par and not
too good.
I want to
improve my
efficiency when
it comes to
managing time
that will allow
me to do well in
my career.
Specialist
considerati
on in
undertakin
g of time
with
practices
as
indicated
by limits
of work.
Top Level
Manageme
nt
2
Month
Informatio
n which
were
received
from
Colleague
s.
2. Public
Speaking
My open talking
level is adequate and
I can speak to myself
too my organization
well before
individuals.
I have to
enhance the
front of my
apprehension
and faltering
while at the
same time
talking before
individuals.
I can
enhance
this front
by going
to
however
much as
open
gathering
as could
be
expected
Senior
Supervisors
75
Days
Feedback
from co-
workers.
9