Analysis of Managing Accommodation Content and Front Office Functions

This report provides an overview of accommodation management, focusing on various aspects of the hospitality industry. It begins with an introduction to the accommodation sector's contribution to the economy and explores different types of accommodation services, including hotels, guest houses, and B&Bs. The report also covers different forms of ownership, such as independently owned and franchise hotels, and delves into grading and classification systems used in the industry. Furthermore, it examines the role of online review sites in influencing customer choices and details the functions of the front office department, highlighting key roles like cashier and front office supervisor. The conclusion emphasizes the importance of accommodation services and the crucial role of the front office in managing guest relations.

Managing
Accommodation

Content
 Introduction
 Contribution of accommodation sector
 Different types of accommodation services
 Different forms of ownership
 Grading and classification systems
 On-line review sites
 Function of the Front Office
 Conclusion
 References

This presentation is based on the holiday inn that British-
owned American brand of hotels, and a subsidiary of
InterContinental Hotels Group and has grown as the world’s
largest chain of hotel as having the 1,173 active hotels and
over 214,000 rentable rooms and was founded in 1952 by
Kemmons Wilson and having the headquartered in Denham,
Buckinghamshire, UK.
Introduction

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In today’ scenarios the hospitality industry are more important
as they make the better contribution in the growth of the
economy of the country.

Contribution of accommodation services
The managing
accommodation is all
about to satisfy the need
and demand of the
customers by which their
visit of the guest will
become more frequents.

The types of accommodation services available
with the hospitality industry
• There are some different types of accommodation services
that will get offered by the hospitality services and with that
provide the different facility to enhance the experience of the
visitors. Below are some of different types of accommodation
services that are as defined as:

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• Hotels: It is the largest type of accommodation in which the
reception areas was their room were directly gets opened on
the hallway. In this the on-site services of as restaurants and
many other facility are open for the public as in this the room
services get provides as like the guest services.

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• Guest House: It is the services that get provided by the
private housing and have offered the inexpensive
accommodation services to the travellers, tourist and to the
needed one as well.

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• B & B: It is refereed as bed and breakfast as in this the private
home services provided to the guest in terms of
accommodation and might have private bathrooms. In this the
owner will live in the same house or at that same property.

The Different types of ownership
There are the different types of ownership that get present in the
hotel and that shows the success of the hotels with that there
are some different method under which it is easier for the
visitor or the customer to get search the services that is more
related to their budget.

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Independently hotel: It is the hotel that get owned and run by
independently as moreover all the hotels that will not counted
as the hotel chain will counted as the independently hotel. It is
basically known as the voluntary chain and has worked
independently as the standard of the brand. For example, Cary
arms and spa, Hambleton Hall, The nare hotel etc.

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Franchise Hotels: It is the right that get used by the brand of the
particular parent hotel and them furthermore, provide the
permission to the other owner by which they have used and
manage the different service under that same brand name. For
example, Curio by Hilton, Hotel Indigo by IHG etc.