This report provides a comprehensive overview of managing accommodation services within the hospitality industry, using Holiday Inn as a case study. It identifies the scale and size of accommodation services, discusses different forms of ownership, and examines the role of grading and classification systems in guest booking decisions. The report further explains the organization of front office functions, key roles within the housekeeping department, and the importance of forecasting linen stock. It also highlights the inter-relationships between housekeeping and other departments, the importance of scheduling maintenance to minimize disruption, and the significance of security measures within the selected organization. The report concludes by emphasizing the crucial role of effective management in providing quality accommodation services.