Detailed Report: Managing Accommodation Services in the UK

This report provides a comprehensive overview of managing accommodation services. It begins with an introduction to the scale and size of these services, followed by an examination of different forms of ownership, including private, franchise, leased, and managed hotels. The report then delves into the grading and classification systems used within the industry, particularly focusing on the impact of online reviews on customer preferences and service improvement. It discusses the five-star, four-star, and three-star grading systems and their implications for service quality. The report also references various commercial and non-commercial services. The conclusion summarizes key factors for securing and improving hospitality ventures, emphasizing the role of various departments such as housekeeping, food production, and maintenance in delivering excellent services, especially in the UK context. The report also includes references to relevant books and journals.

Managing Accommodation Services.

Table of Content
 Introduction
 Scale and Size of Accommodation Services.
 Different Form of Ownership.
 Grading and Classification system within potential guests.
 Conclusion
 References

INTRODUCTION
Accommodation Services are elaborates lodging,
better quality of food and services along with
adventure facilities provides. In every
hospitality or accommodation industry
objective to provide quality services that
satisfy their customer to making their
expectation fulfilled..

Scale and Size of Accommodation Services.
The accommodation is basically provide service facilities in hospitality for fulfilling better customer
experience in friendly manner. The services are different types that enhance spaces which identifies
accommodation reflects that enhance different types hospitality service in Hotels. Motels, lodging
resort etc. In the context of UK, there is various types of accommodation that reflects about ranking
through services deliverables. Accommodation services is contribute in industry as provide different
hospitality industry that presumes departments are Housekeeping, Front office, Food and Beverages
etc. Some of the hospitality services are following:
Luxury type Service: According to this service, hotels are four or five star tend to facilitates high
standard services to customer. The objective is to make customer expectation accomplish in more
exceptional level.

Commercial and Non Commercial Services
Commercial Services Non Commercial Services
• It is establish which involves fast
food and full services restaurants,
catering and having better
hospitality outlets.
• As per this services is considered
as hotel, food beverages services
to provide customer in well being
manner
• In Non commercial outlets are
exists internal and organization
such as hospitals, nursing homes
and military bases.
• They generally facilitaes about
heakth care and other nursing type
of services such as education,
health care

Cont..
Mid range Services: As this service offers by three and four star
hotels services appeal towards largest on travelling public. In
these hotels, the advances specification in service are not tend
to offer but it quite affordable.
Budgeted Limited Services: In some of hotels systematic clean,
satisfactory facilities, better food quality and lower pricing
charges to fulfil basic needs of guests. The budgeted hotel is
majorly appeal primarily to maintain budget minded traveller
in rooms within less emnities provides.

Different Form of Ownership.
The ownership in accommodation services within on
classification of hotel crafted into two types privately
and franchise aspects. As per classification of hotel are
having ranking about hotels that precisely assort
towards terminology on some factor that determine on
provide service increase standard.

Cont..
Private owned Hotel: These type of hotel to
operate hotel have investors or other financial
interest in hotel, but the ownership structure is
one person or company's name. But it facilities
responsibilities where along within high risk
intake to reduces uncertainty to better resolved.
For example: Holiday Inn hotel..

Cont..
Franchise hotel: According to this hotel
operation it recognition on better brand
context from consumer point of view. The
business to get proven better business
model and national marketing. For their
owner behaviour are dependent on brand
for generate profit or less bear by them.
There are some hotels which commence to
establish on franchise basis Hilton Hotel,
where they have Double tree hotel venture
in global level.

Cont..
Leased Hotel: These type hotels are generally owned
privately but it term physically hotel building is belong
to someone else. These types of arrangement are
conducts in long term purposes. For Example:
Seafront hotel in Blackpool, United Kingdom.
Managed Hotel: As the open to franchise where
existing hotel which is quite frequently for quite
frequently towards managed route. This is where an
existing privately owned hotel partner to recognized
brand name or smaller.

Grading and Classification system within
potential guests.
In Hotel and accommodation services are division for having better online review and hotel
classification on high affordably guests. The hotel classification is majorly denotes through facilities
that effectively enhance to better comfortable level. As per following there is grading system that
effectively provides in term about service quality elaborates in given below:
Five Star: In this type of services, hotel which comes under five star range are generally facilitates
luxury service where top level of management, entertainment are raising high standards. Some of
factors which are mentioned in excellence infrastructure on better comfort level.

Cont..
Four Star: As per this type of hotel service or accommodation are counted on basis range of
facilities provides to meeting up standards (Birinci, Berezina and Cobanoglu., 2018).
On hotel perspective they generally push their services to facilitate better way to enhance all
services which is effective positive impression on guests.
Three Star: According to this service are moderate and generally their size to guides as well as
support on large scale workforce.
This prevails optimum facilities on greater quality and having better range practice for lower
specification.

Cont..
Impact of Online review:
On customer perspective their needs and wants that to lead specific hospitality venture. In
perspective of Red Carnation Hotel, which is tend to allows guests reviews and suggestion or feedback
on service quality. There are some online websites and applications in which hotels and
accommodations services collaborate to know about customer preferences as well as their experiences.
To highlight online review helps to suggests accommodation service in better improvement:

Conclusion
In above report of Managing of Accommodation Service that involves detailed explanation about
factors which helps to secure and improve a particular hospitality industry. In hospitality industry is
main motive to provide excellence services where United kingdom region. There are many
hospitality ventures are used equipment or advanced resources to provide services towards guests
from housekeeping, food production, security, maintenance department these plays important role
in hospitality venture. Each department has it own style to provide services where facilitates
personal care accessories by housekeeping department

REFRENCES
Books and Journals
Bender, C.E. And et. al., 2019. 2018 ACR Commission
on Human Resources workforce survey. Journal of the
American College of Radiology. 16(4). pp.508-512.
Ciobanu, A. and Androniceanu, A., 2018. Integrated
human resources activities-the solution for performance
improvement in romanian public sector institutions.
Management Research & Practice. 10(3).
.
.

REFRENCES
García Lillo, F. and et. al., 2018. Mapping the
“intellectual structure” of research on human
resources in the “tourism and hospitality management
scientific domain”: Reviewing the field and shedding
light on future directions.
Gattiker, U.E. and Larwood, L. eds., 2019. Managing
technological development: strategic and human
resources issues (Vol. 1). Walter de Gruyter GmbH &
Co KG.

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