Comprehensive Report: Managing Accommodation Services in the Industry

This report delves into the management of accommodation services within the hospitality industry. It begins by defining accommodation services and their significance in attracting and retaining customers. The report then explores various types of accommodation services, including mid-range and international hotels, highlighting the diverse offerings within the industry. Forms of ownership, such as private and international hotels, are examined to understand the different operational structures. The grading and classification systems used to categorize hotels, including two-star, four-star, and five-star hotels, are discussed, along with their implications for service quality and customer expectations. Furthermore, the report analyzes the role of online review sites in influencing customer decisions and shaping the reputation of accommodation providers. The conclusion emphasizes the importance of effective accommodation service management, the diversity of hotel types, the significance of grading systems, and the impact of online reviews on customer choices. References to academic sources are also included.

Managing accommodation
services

Table of Content
• Introduction
• Types of accommodation services
• Forms of ownership
• Grading and classification system
• Role played by online review sites
• Conclusion

Management of accommodation services refers to the all the services provided by the
hotels to its guests in order to provide them excellent satisfaction and better experience.
Accommodation services helps hospitality industry to attract customers and increase
the level of profitability.
Introduction

In hospitality industry accommodation
services refers to all the facility and comfort
provided by the hotels to their guests in
order to provide them high level of
satisfaction and retain them with the
business for long term. This services
provide by the hospitality industry helps in
better growth and success of the business in
the global competitive market.
Types of accommodation services

Mid range services: This hotel are focused on the target segment of tours and travels,
and provide them comfort and accommodation services in their hotels. This kind of
hotels have professional staff members and provide best quality of food and
beverages, clean rooms and bathrooms, and many more other services.
Continue...

Forms of ownership
Private hotels: This hotels are privately
owned and managed by the person or its
owners, this hotels provide high level of
comfort and various accommodation to its
guests. Private hotels provide comfortable
rooms and bath rooms, food and
beverages, and entertainment services with
high level of satisfaction to its guests.

Continue...
International hotels: This hotels
works on international level and
provide all the accommodation
services at global level. This hotels
are count in luxury hotels, this
hotels are much expensive them
other hotels groups.

Grading and classification systems
Grading system in hospitality industry helps to understand about the category of hotels,
the category of hotel is depends on the size, location, building structures and the
various services they provide to their customers. Rating system in hospitality
industry also assist customers towards the insight about the services they want from
the hotel.

Continue...
Two star hotel: They offer more expensive services as compare to the one star hotels,
they provide more comfortable services and various accommodation with better
quality. The main motive of tow star hotels is to provide more profession
presentation than one star hotel. They also have wider rang of food and beverages
with good quality.

Continue
Four star hotels: This hotels are count in
luxury hotels with well infrastructure that
attract high profession and high income
group of customers. This hotels provide
high quality of accommodation and
excellent comfort level for the customers.

Continue
Five star hotels: This hotels are know for luxurious accommodation and high
standards for its guests. Infrastructure of five star hotels are attractive and elegant
furnishing that attract guests. Grand Royal hotel is also five star hotel and provide
excellent accommodation with use of latest technology and creativity for its
guests.

Role played by online review sites
Online review system helps customers and
travellers to have quick insight about
the hotels and accommodation want and
can compare it to the various options
available in hospitality industry. It assist
hospitality industry to influence the
decision making of their target
customers by the various ratings and
positive feedback of the past customers.

Conclusion
From the above information it can be conclude that managing accommodation services
its essentials to provide excellent comfort level to the guests and customers. There are
different types of accommodation services that can helps hospitality business to retain
customers for the long period of time. Also there are different owned hotels groups that
works for on different level. Grading system in hospitality industry helps in to analyse
different category of hotels and their accommodation. In the last importance of ratings
and review system to influence the decision making of customers..

Ataç, I., 2019. Deserving shelter: Conditional access to accommodation for
rejected asylum seekers in Austria, the Netherlands, and Sweden. Journal of
Immigrant & Refugee Studies, 17(1), pp.44-60.
Ng, S.C., Sweeney, J.C. and Plewa, C., 2019. Managing customer resource
endowments and deficiencies for value cocreation: complex relational
services. Journal of Service Research, 22(2), pp.156-172.
Xie, K.L. and Chen, Y., 2019. Effects of host incentives on multiple listings in
accommodation sharing. International journal of contemporary hospitality
management.
References

Thank you