Report: Managing a Partnership Approach in Adult Care Services

This report provides a comprehensive analysis of managing a partnership approach in adult care, using Caremark as a case study. It begins with an introduction defining the concept of partnerships and outlining the report's structure. The main body delves into various aspects, including the research and description of relevant theories such as John Adair’s model, Tuckman's team development model, and Belbin’s team role theory. It reflects on how understanding these theories and relevant legislation can inform best practices in developing relationships and partnership working. Furthermore, the report examines the importance of personal attributes, skills, and traits in establishing relationships with the company, external agencies, other professionals, and families. It also evaluates the working relationship, identifies areas for improvement, and explores the impact of partnership working on an integrated work model, highlighting the positive results. The report concludes with a reflection on the author's approach to partnerships and the identification of potential career pathways. It also evaluates performance in supporting others through challenging situations. The report emphasizes the importance of effective communication, trust, and collaboration in achieving positive outcomes in adult care management.

Manage a Partnership
Approach in Adult Care

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
1. Researching and describing theories:.......................................................................................1
Reflecting on the ways understanding theories and legislations can inform best practice in
developing relationships as well as partnership working............................................................2
2. Reflecting on the ways personal attributes, skills addition to traits supports own role to
establish relationship as well as partnerships. Reflecting on partnership or relationship with
company, external agencies, other professional and families......................................................3
3. Reflection and evaluation of own working relationship and what can be improved...............3
4. Reflecting on impact of partnership working on integrated work model which supports
positive results.............................................................................................................................4
5. Reflection and evaluation of own approach to partnerships and identification of career
pathways with the partnerships....................................................................................................5
6. Reflection and evaluation of performance when supporting others through challenging
situations......................................................................................................................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................7

INTRODUCTION
Concept of partnership is delineated to an agreement among two or more people or
business ventures for working together (Paul, Curran and Tyler, 2017). In a business concern,
partners engrosses shard vision together with commitment for performing practices together with
the hope of bringing real addition to sustainable advantages to poor as well as marginalised. To
understand management of partnership approach in adult care, Caremark is selected organisation
that provides health and social care services for adult care in UK. The entity provides caring
home care services to adults in community that needs additional help for continuing living as
independent individual as possible.
The paper covers research and description of various theories, reflection on personal
traits and skills of the role to establish relationships and partnership with organisation and others.
It also includes reflection and evaluation of working relationship, approaches of partnership
along with self performance while supporting others in challenging situations.
MAIN BODY
1. Researching and describing theories:
a. John Adair’s (1973) model of interdependent functions of achieving tasks
John Adair model was propounded in 1973 which is action centred leadership approach
that provides wider blueprint about leadership as well as management to attain tasks. The model
is based on three circles diagram which are core management responsibilities including
managing individual, managing team and achieving the tasks (Heath, Farre and Shaw, 2017).
The model encourages for adapting extremely well for demands associated to modern business
management. At the time, when people applies the model in their work environment, they thinks
for aspects of performance that are essential for success on pertaining situation as well as
incorporates local relevant factors for developing own interpretation. The model proposes that
for being an effective manager or leader, it is important to have command on making use of three
aspects. In Caremark, managers or leaders that maintain schedule of care workers to provide
adult care apply to model by taking into consideration all the responsibilities for achieving tasks,
managing group and managing individuals.
b. Tuckman (1965) four stages of team life
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Bruce Tuckman have established the Team Development Model in 1965 for assisting
explanation of four stages to develop team and behaviour. The four stages of team life are
“Forming, Storming, Norming and Performing”. In stage of Forming, team meets as well as
learns for opportunities along with challenges so to agree on objectives in order to begin for
tackling the tasks. Another stage is Storming wherein team initiates for sorting itself out in order
to gain trust of each others. In this stage, lack of agreement, compromises and faction occurs
among team members (Rogers and Parkinson, 2018). In Norming stage, team members resolves
disagreements together with personality clashes for greater involvement, co operation, etc so to
become responsible for success of goals of the group. The last stage is Performing in which work
with set norms and established roles to attain common objectives with the hope of reaching an
unexpectedly high success level. To develop a team, professional managers or leaders of
Caremark considers all the stages for effectiveness.
c. Belbin’s team role theory
Belbin theory was defined by Dr Meredith Belbin after undertaking considerable research
about the ways people work collectively in teams. Belbin team role theory says that effective
teams should posses some key roles to fulfil. The theory says that there are nine roles that
requires to be occupied within a team. Nine roles are classified into action focused, thought
focused addition to people focused roles. Within action focused, roles fulfilled by team members
includes shaper, complete finisher and implementer. Likewise, plant, monitor-evaluation and
specialist are part of thought focused team roles (Seeley and Lindeke, 2017). Similarly, people
focused team roles includes team worker, resource investigator and coordinator. In Caremark,
entire team have roles for providing effective adult care across UK and surrounding areas.
Reflecting on the ways understanding theories and legislations can inform best practice in
developing relationships as well as partnership working
Understanding theories and legislation act as guidance for performing best practice to
develop relationship along with partnership working (Clausen, Cummins and Dionne, 2017). I
have collected and analysed certain theories including team development theory, Belbin theory
and hence forth together with legislation such as Data Protection Ac t, 2018, Equality Act, 2010,
Mental Capacity Act, 2005, etc so to gain about best practice that is essential for devising
relationship and partnership working. Within Caremark, the theories and legislation could help
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me to better realize complex behaviours of people in a team together with the ways social
environment influences livings with problems of vulnerable adults.
2. Reflecting on the ways personal attributes, skills addition to traits supports own role to
establish relationship as well as partnerships. Reflecting on partnership or relationship with
company, external agencies, other professional and families
Working at a role of Manager in Caremark, I believe that personal skill, trait and skills
supports my job role for establishing relationship as well as partnership with others. As a
manager, my skill set includes numeracy skill, problem solving abilities, decision making
abilities, communication skill and numeracy skills. According to me, I have traits such as
building work culture of mutual trust, handling pressure well, communicating honestly, opening
to innovative ideas, rewarding good work, managing performances and passionate for success
that guides me to develop and maintain effective relationship at workplace and good partnership
with other businesses providing similar adult care services (Petersson and Lennerling, 2017).
Also, my personal attributes like being responsible, taking right decision at right time, showing
managerial courage, inspiring others, having political sense, showing emotional intelligence and
being solution oriented directs my role for building effective relations and partnership to foster
my career along with providing care related services to adults or old aged vulnerable people.
My relationship with organisation that is Caremark is effective or excellent as I oversee
convergence as well as strategic partnering with executive together with senior leadership to help
the business to continue strive for development and growth. There is mutual level of respect
between me and organisational workers which ends in offering more support and high
performances to meet needs concerned with adult care. It have been evaluated that there are
certain situation in which my roles and responsibilities are questioned where my relationship
wirth the company gets hampered and I feel like not part of the institution.
Other than organisation, I have build and managed healthy relationship with external
agencies, other professional and families as I discuss them about all cases prior taking any
decision and also focus in their suggestions so that adequate working are performed to meet their
all types of requirements or demands.
3. Reflection and evaluation of own working relationship and what can be improved
Working relationship can be termed to relationship among individual who interact due to
occupation and maintains level of cooperation in sufficient manner in order to permit completion
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of working promptly and efficiently. In context to my working relationship as manager in
Caremark are effective as good working relationship benefits in generating higher innovation and
creativity level at occupation place. It have been evaluated that working relationship have
improved my abilities for emphasising towards opportunities despite of spending energy to deal
with issues or complexities in poor wok relationships. Good working relationship are essential as
they are closely linked with better customer engagement along with increased profit (Dartington,
2018). My good working relationship with Caremark leads to make employees motivated,
engaged and influenced for complex tasks to be completed on time. Key attributes of my
effective working relationship are trust, respect, open communication and inclusion.
In my working relationship, there are certain things that could be improved with time. I
can improve my commitment towards adult care by willingness for working on complexities and
planning future with top authorities through clarifying and protecting business boundaries. I
believe it can take persistence along with hard work, but can be improved. Also, the ways in
which surveys are conducted, team meetings are hold and one on one meetings with people are
organised can be improved for encouraging working relationships together with showing
manpower that I care for what I have said to them as well as what they have to say (Seow and
Bainbridge, 2018).
4. Reflecting on impact of partnership working on integrated work model which supports
positive results
Integrated work model is centre to make real differences in lives of people that are
employed at workplace (Zamoscik, Godbold and Freeman, 2017). In health and social care
business, integrated work model supports professionals and practitioners working together
effectively so to put adult care at centre, fulfilling needs of vulnerable and improving their
quality of live. In Caremark, integrated working model is widely preferred by me as it involves
improves enjoyment along with well being of working lives. In partnership, integrated working
model impacts positively as it enhances knowledge together with understanding of roles of
professionals in other companies, requirement of families along with availability of range of
adult care that leads to positive outcomes. At the time when managers of business concerns work
successfully in integrated aspects then they perform with effectiveness as it generates trust, pools
expertise along with resources, fosters learning, tackles common issue and avoid duplicate
working that are positive results of the model.
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Partnership working of integrated work model within Caremark impacts favourable to
support positive outcomes as all aspects associated to adult care are fulfilled with cost effective
ways. It results well connected, efficient together with effective care which focuses on
accounting and organising health and social requirements of people. Managers with the approach
generally are able to increase patient satisfaction, improving perceived quality of care, etc that
are supported in partnership working to achieve all identified objectives on time. Integrated work
model in partnership working have supported my practices for accomplishing positive outcomes
related to patient satisfaction, access to services and quality of care (Chibanda, 2017). It have
enabled me about distinct services in order to join forces with the aim of preventing issues
occurring at first location and supporting employees for delivering adequate care, families with
additional requirements as well as assisting for securing improved outcomes in health and quality
of living.
5. Reflection and evaluation of own approach to partnerships and identification of career
pathways with the partnerships
I have analysed that there are different types of approaches to partnerships that is
significant for successfully and correctly performing partnership activities. Partnership
play crucial role in increasing or developing individual performance as well as timely
accomplishing desired goals and objectives. I have determined that Collaborative approach
partnership is most significant and effective approach for me as it will assist me in
successfully or correctly conducting various practices. This type of partnership is
dependent on participation of more them two parties in which both agrees to share
knowledge, finances, people as well as other resources (Nolte, 2017). I have analysed that
collaborative approach will help me in conducting required set of practices in more
significant and effective manner along with this it supports in accomplishing desired goals.
I have identified that this will helps in enhancing career pathways. Through considering
collaborative approach of partnership I will be able to take correct and more accurate
decision that will lead to have direct impact on my overall future performance. This is
significant for increasing or enhancing my skills and strengths along with this I will be able
to overcome with issues and problems. My career pathways will be more clear with
collaborative partnership approach as this will assist in providing proper guidance and
direction to successfully conduct required set of practices.
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6. Reflection and evaluation of performance when supporting others through challenging
situations
I have determined that I have performed well as I was able to support others through
challenging situation. I have various skills and capabilities that is effective in order to correctly
and accurately perform required set of practices. I have analysed that I have contributed my full
potential and abilities in order to solve others issues and problems. There are number of issues
and problems faced my other member and I have support them to deal with the critical situation.
In order to support other member in the challenging situation I have focused on identifying and
analyse the issues as well as provide appropriate solution that assist in dealing with the problems.
I have considered different methods and techniques while supporting others (Ris, Schnepp and
Mahrer Imhof, 2019). I am able to develop better and effective relationship with other due to my
strong communication capability. Because of effective and strong communication skills I able to
to convey message to other in more accurate manner as well as able to understand others issues
properly. This has assist me in performing well as well as carry out required set of practices in
more significant and accurate manner. I have analysed that I am able to motivate others as well
as encourage them to deal with issues or challenging situation. I have provided direction to other
team member when they are in critical situation and not able to find solution to deal with the
problems. I am able to perform well while supporting or encouraging other through the
challenging situations.
CONCLUSION
From the discussion, it have been concluded that partnership can be defined to a formal
arrangement via two or more parties for managing together with operating a venture along with
sharing profits. Partnership working within health and social care bring separate companies
together for pooling expertise, resources as well as sharing powers to deliver best care to
vulnerable. Key objective to manage partnership is to increase quality addition to efficiency of
service provision. People or medical practitioners share certain traits including some sort of
personal stake, similar ethos and system of belief, respect along with trust among partners,
common goal, working for reasonable time period as well as mutual understanding of
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contribution of each. Theories such as John Adair’s model of interdependent functions of
achieving tasks, Tuckman four stages of team life and Belbin’s team role theory provides a way
for informing best practice to develop relationship with partnership working. Personal attributes,
skills and traits supports role of manager in healthcare to establish relationship as well as
partnership. Working relationship helps manager to reduce turnover associated expenses and
develop career by building trust. Food relationships at workplace and with partners results in
higher satisfaction of practices, better sense of working with full potential and challenging ideas
in productive addition to constructive aspects so that people become more willing in order to
share solutions for adult care.
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