Report: Managing Business Activities to Achieve Results

This report examines the management of business activities within a recruitment company, ABC Company, focusing on achieving market leadership. It explores the interrelationships between various processes and functions, emphasizing the role of managers in guiding employees and fostering effective communication. The report delves into management methods, including process mapping and management by objectives, and outlines the elements required to build a quality gateway. It further discusses planning to promote goals and objectives, utilizing the SMART approach, and implementing appropriate systems. The report also addresses designing systems for managing and monitoring quality standards, demonstrating a quality culture, and recommending improvements. Additionally, it covers risk assessments, health and safety regulations, and systematic reviews of organizational health and safety. The report provides a comprehensive overview of the strategies and practices necessary for effective business management and achieving desired results.

Managing Business Activities
To Achieve Results

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Interrelationships between the different process and functions of the company.................1
1.2 Methods of management.......................................................................................................2
1.3 Elements required to build a quality gateway......................................................................3
TASK 2............................................................................................................................................4
2.1 Plan to promote goals and objectives....................................................................................4
2.2 SMART objectives...............................................................................................................4
2.3 Implement appropriate systems............................................................................................5
2.4 Work activities meeting the operational plan........................................................................5
TASK 3............................................................................................................................................6
3.1 Design systems to manage and monitor quality standards...................................................6
3.2 Demonstrate a quality culture...............................................................................................6
3.3 Recommend improvements..................................................................................................7
3.4 Implications of proposed changes ........................................................................................7
TASK 4............................................................................................................................................8
4.1 Risk assessments...................................................................................................................8
4.2 Demonstrate that health and safety regulations and legislation...........................................8
4.3 Plan how to carry out a systematic review of organisational health and safety....................8
4.4 Plan how to carry out practical application of health and safety policies.............................9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
The company should manage all business operations with an objective to lead the market.
The managerial function has to be properly executed which helps in achieving the competitive
market (Stark, 2015). The present report is based on ABC Company which is a recruitment
company. The present assignment contains evaluation of interrelationship between different
process and function of company which help in achieving goals and objectives that has to be
discussed. Along with this, they have to use SMART approach which helps in creating the brand
awareness.
TASK 1
1.1 Interrelationships between the different process and functions of the company
Managers are the important person of company which aids in reap the targets. The job of
the manager is that the employees of th company have to do give control in the best way and in
effective manner and inspire as well as direct the person in obtaining the targets (Monczka and
et.al., 2015). There are different department in the company and distinct department having
disparate manager which include:-
 Functional manager of the entity does various functions such as human resource, finance,
sales etc.
 In ABC Company, different department have different manager which aid in managing
all the activities which are done in the business.
 In the corporation, there are general manager which aids in meeting the goals and
objectives (Christopher, 2016).
Managers have the responsibility to manage all the work succour in reap the goals. The
employees of company do effective communication from the employees so that all the
information should be shared properly so that they can do work in effective manner. Manager of
ABC Company have to check that where training is needed to employees and they have to
provide them which assist in improving the performance as well as productivity The company
members have to provide the qualitative services to consumers which help in obtain the target

and share the information in the time and also use best technology which assist ABC company in
procure the goals (Chang, 2016).
1.2 Methods of management
Process mapping is helpful in analyzing activities which is done in the business. Along
with this, it is the main basis for systematic management. The company can use process mapping
by which they can take initiatives for improving business along with the increasing staff
productivity. By the process mapping, they can protect the knowledge capital. Managers have
the responsibility which assist in enabling the organisation to meet its objectives. The managers
has the responsibility by which employees make correct plans then, organising, staffing and
controlling which succour in reap the goals. Managers have to set the budgets which raise the
funds (Ward and Peppard, 2016). Management assist in describing the getting things done by
other people and having the responsibility which improve the productivity. The company
members have to use the information which assist in providing the better services. The most
important method of management is management by objectives. This method suucour in setting
the objectives or targets for the different aspects and company members have to do the allocation
of resources. The company members have to take the decisions which helps in achieving the
goals and objectives.
Process map :-
1.3 Elements required to build a quality gateway
The staff members of ABC analysis have to follow the steps of quality gateways which
includes :-
 ABC company have to collect the requirements of product from the consumers and have
to use the strategies for the production which succour in reap the success.
 The company members have to do the analysis of requirements as the products demand
by the consumers and the stakeholders and they have to maintain the quality of the
products and services (Snell, Morris and Bohlander, 2015).
 ABC company have to use the documents which is required in the formal manner and
have to do the production so that they can design the final product.

 This is the last step in which they have to focus on the specific requirements and have to
use the technology which will assist in grasp the targets. Along with this they have to use
the process of evaluation of the quality of the product.
The gateway process of ABC company is help in providing the high quality products and
services. The company members have to use the technique which will aid in improving the
products and services and have to provide the best and qualitative services which will help in
obtain the goals and objectives.
TASK 2
2.1 Plan to promote goals and objectives
Planning is the main function of the management which involve formulation of the plans
to achieve the proper utilisation of the resources and have to make the correct decisions.
Planning is important for ABC company as it helps in making a path and it helps in starting,
establishing and managing a successful business and it helps in raising the funds and also helps
in doing the proper operations so that entity can attain the goals which are pre decided. There are
so many steps which are included in planning process (Turner, 2016). The company members
have to establish the goals. Along with this they have to identify the resources. Then the
company members have to use the proper methods which help in attaining the goals and then
they have to create the assignment. The staff member of ABC company have to establish the
method of evaluation and then they have to identify the alternative course of action. This is the
process which raise the productivity.
Roles and responsibilities of project manager is that they have to do better designing and
operating which helps in grasping the aims. They have to manage the production and have to do
the planning and monitoring. There are different factors which can be considered by ABC
company in Business planning is that the employees have to do the self development and have to
maintain the quality of the products. Then staff members have to develop the idea which succour
in obtain the targets. Along with this they have to do the market research which assist in making
the better products. The last step is that they have to make the business plan (Campbell and
Reyes-Picknell, 2015).

2.2 SMART objectives
ABC company can use SMART approach which aid in succeed the goals and objectives.
The objective of the company have to grow the business. SMART approach is :-
Specific – The company have to acquire the clients which will help in growing the
business. The company have to increase the market share by 45% in next two months.
Measurable – The staff members have to measure the progress so that they can obtain
the success in providing the better services. They have to increase the consumer base by 10%.
Attainable – The company can use social media which helps in marketing and by that
they can attain the targets. They have to attain the market share by 45%
Relevant – The company members have to add more clients which assist the business in
growing and by that they can earn more revenue (Neubauer and Lank, 2016). Development of
substitute products at a lower price as compared to the competitors
Time based – In this they have to decide that in the particular time they have to add more
clients so that they can reap the success. They have to reap the market share in two month.
2.3 Implement appropriate systems
ABC company have to use the system which helps in meeting the objectives.
Organisation system have a different forms. The staff members have to do analysis on a regular
basis which will help in obtain the objectives. ABC company can use management by objective
system in which company members do operations in entity and providing the best quality
services (Daft and Marcic, 2016). The manager of the company has to provide the correct
information to employees so that they can do the task perfectly and by that they can attain the
objectives which is decided by the higher authorities of ABC company. Management by
objective system aid the employees in measuring the performance and by that they can obtain the
better result which includes human resource, innovation. Along with this by using this system
entity will improve the productivity. ABC company can use this system as it assist in capturing
the opportunities and these opportunities cure expanding the growth in the market.
2.4 Work activities meeting the operational plan
The company members have to do the planning so that they achieve objectives. The staff
members of ABC analysis have to use the resources so that they can deal with the risk and by
that they can ensure the sustainability in the market. Supply chain management is very helpful
for the business and it begins with procuring of material or service which avail in making a

finished products and services and by this they can make the correct decisions. The company
members have to make plans at the three levels.
Strategic level – In this they have to do the planning and make the correct decisions for
long term benefit. They have to create the network among all which cure in the long term
improvements and have to make the process which is more effective (Ibrahim, 2015).
Tactical level – In this company members do the planning which helps in making the
short term decisions. By this they can control the cost and assist in minimizing the risk and by
that they can achieve the best value of the services.
Operational level – At this level, staff members of ABC company have to use the day to
day process which avail planning and make the correct decision (Wahab, Al-Momani and Noor,
2015).
TASK 3
3.1 Design systems to manage and monitor quality standards
Quality management system is the set of different policies, process and procedure which
is required and helpful for planning and execution in the business area of entity. Quality
management is important for consumer satisfaction by which they can lead to the consumer
loyalty. It aid in designing and creating a product according to the consumer needs and wants. It
assist in increasing the productivity and entity attain high revenue. Along with this quality
management avail in reducing the waste and inventory (Rey-Martí, Porcar and Mas-Tur, 2015).
ABC company have to do the improvements in services so that they have to manage all the
activities by system and have to operate through process which helps in identifying current and
future requirements of consumer and have to improve the management system. The company
members have to design the product which succour in obtain the success and high revenue. Then
they have to design the process and the last step is that they have to do the control which create
brand awareness.
The manager of ABC company have to use methods which includes performance
management cycle, benchmarking etc. which assist in monitoring (Wach, 2015). It succour in
improving the productivity of ABC company.
3.2 Demonstrate a quality culture

Quality culture is helping in setting a group of values so that company members can do
the improvements. Quality circle is the group of employees by which they can meet the
objectives and can resolve the problems which are facing in the entity. Total quality management
is the approach of administration which helps in enhancing the quality of the products and
services and can improve productivity in the entity. The entity can use different tools and
techniques so that they can control the cost. It includes flowchart, check sheet, cause and effect
diagram, Pareto chart, histograms etc. Company can use flowchart which aid in maintaining a
relationship in organisational structure (Shaharudin and et.al., 2015). Check sheet is a tool by
which they can check the quality to collect the data. Cause and effect diagram is also known as
fish bone diagram which succour in identifying and resolving the problem. ABC company can
use Pareto chart which assist in showing the largest number of frequencies to the smallest and
this tool is also helpful in doing improvements in the services which are provided by ABC
company to the consumers.
3.3 Recommend improvements
The company can use Six Sigma strategy which improve the efficacy and have to take the
initiatives so that they can do the improvements. The specialities of Six Sigma play a important
and necessary role in ensuring the execution of the strategy. They can integrate the data on the
product, process efficiency and effectiveness which assist in doing the measurement. The
company members have to use the strategies which will succour in providing the better services
to their consumers by which entity can obtain the maximum profit. The employees of ABC
company have to use different tools and technique and aid in making plans which improve
productivity. The staff members have to provide the best quality services to their consumers and
have to achieve the business objectives (Luning and et.al., 2015). They have to maintain the
policy on the basis of quality by that they can do the management and it assist in controlling the
cost. The employees of ABC company have to use best process with management techniques.
Then they have to improve the activities which are doing in the company so that they can obtain
the success in the market. The company members have to provide the best quality services to all
the members or consumers.
3.4 Implications of proposed changes
The staff members of ABC analysis have to create the strategies which succour in
meeting the consumer needs. They have to do marketing of the services which are provided by

entity. The employees of the company have to provide the best quality services at the reasonable
price and at the right place (Kobersy and et.al., 2015). Along with this company members have
to do promotion of the services which will help in obtain the targets. ABC company have to
create the marketing mix. They have to provide the best services by which company can meet the
consumer expectations. The company members have to provide the services to maximum
consumers which succour in raising maximum profit. The employees of company should use
best promotion activities which will assist in achieving the targets and by that entity can control
the cost. The employees of ABC company have to provide the best quality services to their
consumers which satisfy the needs of consumer.(Carayannis, Sindakis and Walter, 2015).
TASK 4
4.1 Risk assessments
` The company members have to manage the health and safety and for that they have to do
risk assessment. This risk assessment helps in identifying and control the risk of health and
safety (Rosemann and vom Brocke, 2015). The company should do risk analysing so that they
can do developments. The company members first have to identify the health and safety hazards.
In this step, they have to ask by the employees and suppliers and have to check the records of the
incidents of health and safety. By this hazard, all the work or the activities in the business will
affected which assist in meeting the norms of the entity. Next step is that they have to control the
risk of health and safety. In this they have to control the risk and for that they have to provide the
training so that they can reduce the risk (Riasi, 2015).
4.2 Demonstrate that health and safety regulations and legislation
The company member have to do risk reduction which helps in increasing the knowledge
and for that they have to do the risk management. Management system of safety includes that the
staff members of ABC company have to identify that they are responsible for health and social
care (Nieto, Santamaria and Fernandez, 2015). Along with this the employees of the company
should use good report structure. Further, they have to identify the legal requirements of
corporation. Company members have to monitor and also measure the review which is helpful
for the improvements. The company members have to do the manufacturing which assist in
improving or developing the products and services. Along with this they have to provide the

information and have to provide the reasonable precautions which aid ABC company in creating
the brand awareness. (Shenhar, 2015).
4.3 Plan how to carry out a systematic review of organisational health and safety
ABC company have to focus on providing the employees safe working condition and
have to do continuous improvements. They have to minimize the potential problems which assist
in arising the cause to workers (Ceptureanu, 2015). The company members have to provide the
adequate tools which helps in providing the directions. Along with this they have to ensure the
health of workers and for that they have to provide the meals to workers. Along with this they
have to provide employee health insurance. The staff members of entity have to balance between
the work time and leisure time which aid in improving the health (Cook and Wolverton, 2015).
The manager or employees of ABC company have to treat all the employees equally according
to the job performance, religion, age etc.
4.4 Plan how to carry out practical application of health and safety policies
The company members have to follow the rules and principles which assist in
encouraging the employees to protect them. Along with this they have to do the code of conduct
and take the correct action.. The employees and manager have a responsibility so that they can
manage and control the policies. Along with this they have to encourage the employees to do
qualitative work (Goi, 2015). The company members have to use the tools which assist manager
in providing training to the employees which improve productivity.. Further, they have to
cooperate in designing the policies so that they can improve the health and safety. Thy have to
promote the commitment to health and safety at all the levels.
CONCLUSION
From the above carried out analysis it has been inferred that they have to use the policies
and strategies by which they can create the brand awareness.. Along with this they have to use
different tools and techniques by that the employees of the company have to maintain the quality
of the products and services and also improve the productivity.

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