David Game College HND: Managing Successful Business Project Report

This business project report analyzes the early-stage recruitment process, challenges, and obstacles faced by the Z Hotel. The report begins with an introduction that outlines the aim, objectives, rationale, and research questions. Chapter 2 provides a comprehensive literature review, examining various recruitment methods, strategies, and their impacts. It identifies challenges such as attracting qualified candidates and addressing diversity and inclusion. The report then outlines the methodology, followed by the results of the analysis. The findings highlight issues faced by Z Hotel in early-stage recruitment, including unattractive job offers, organizational policies, and legal constraints. The report concludes with recommendations for improving recruitment strategies and talent management within the organization. The appendices include an ethical issues approval form and a project log-book template.

Unit 6: Managing a
Successful Business
Project

Table of Contents
Chapter 1: Introduction....................................................................................................................1
1.1. Background to the study..................................................................................................1
1.2. Aim and objectives..........................................................................................................1
1.3. Rationale and justification for selection of topic.............................................................1
1.4. Research questions..........................................................................................................2
Chapter 2: Literature Review...........................................................................................................2
2.1. To review about main methods of early-stage recruitment.............................................2
2.2. To investigate about the various recruitment strategists.................................................3
2.3. To measure various impact of recruitment......................................................................3
2.4. To identify various challenges and obstacles that is faced by the Z Hotel during selection
in early stage of recruitment...................................................................................................4
2.5. To analysis issues faced Z Hotel in early stage of recruitment.......................................4
2.6. Ways through which Z Hotels advertise a job vacancy..................................................5
2.7. To analyse the significant changes that is addressed within an organisation with support
of talent management.............................................................................................................5
Chapter 3: Methodology..................................................................................................................6
3.1. Data collection Tool (Interview).....................................................................................9
Chapter 4: Results..........................................................................................................................10
Chapter 5: Conclusion and Recommendation................................................................................13
5.1. Conclusion.....................................................................................................................13
5.2. Recommendation...........................................................................................................14
Chapter 6: Reflection.....................................................................................................................14
REFERENCES..............................................................................................................................15
Annex 1. Ethical issues approval form..........................................................................................17
Annex 2. Project log-book template.............................................................................................20

Chapter 1: Introduction
1.1. Background to the study
Human resource forms out a vital part of every organisation on which the overall stability
and performance of a company depends. Thus, attracting and hiring of talented employees forms
out a vital part of every organisation which resents and leads out the importance of effective
recruitment and selection process within a firm (Cai and et. al., 2018). The process of
recruitment can be defined as the one which is associated and related with identifying gap and
job vacancy within a firm along with attracting and catering interest of most suitable candidate
for vacant job position to ensure hiring and selection of most talented candidate for a longer
period of time. The organisation selected for current investigation is Z hotel which is well known
brand having headquartered in central London. Further, health, safety and wellbeing of guests
and teams has always been the first priority of Z hotel along with exceptional services,
cleanliness, reputation, and comfort.
1.2. Aim and objectives
Aim
The aim to this research project is to analyse the early stage of recruitment, key
challenges, and obstacles relevant to Z Hotel.
Research Objectives
 To investigate the various recruitment strategists
 To carry out semi-structured interviews.
 To measure various impact of recruitment.
 To identify various challenges and obstacles that is faced by the Z Hotel during selection
in early stage of recruitment.
 To analyse the significant changes that is addressed within an organisation with support
of talent management.
1.3. Rationale and justification for selection of topic
The selection of current research topic based on recruitment is rationale as human
resources forms out a vital part of every organisation as early stage of recruitment comprises the
first step for on-boarding and hiring of employees. Thus, having efficient knowledge and
underdoing about recruitment process is significant which is ensured and provided by current
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investigation to lead better management of talent within a firm. Further, selection of current topic
is also justifiable from personal aspect of researcher as meet academic preference and also
ensures improved skills and managerial competencies.
1.4. Research questions
 What are the methods of early-stage recruitment?
 How Z Hotels advertise a job vacancy?
 What issues faced Z Hotel in early stage of recruitment?
Chapter 2: Literature Review
It forms a vital part of every research project that facilitates and ensures systematic analysis
of secondary information which is present in form of past article, journals, books, and other form
of literature (Glaister and et. al., 2018). Current literature review is based on topic of analysing
the early stage of recruitment and its key challenges, and obstacles for which a number of online
article and journal are analysed a discussion of which is provided as follows:
2.1. To review about main methods of early-stage recruitment
According to the view point of Tsai, W.L., 2021, the stages of recruitments are mainly
associated with the process of attracting, engaging, assessing, and on-boarding talented candidate
for work on vacant job position. There are two main methods of early stage recruitment out of
which one or a combination of both is applied by an organisation to attract and cater employees
during the early stage of recruitment which are discussed as below:
Internal recruitment- This method of recruitment is associated with attracting and
recruiting candidate from within the organisation through hiring candidates from the pre-existing
employees to fill the new job vacancy. The main form of internal recruitment method consists of
promotion, job rotation, re-hiring, internal transfer. An analysis can be made that biggest
advantage of internal recruitment comprises of the fact that it offer most cost effective way of
recruitment as no extra cost of advertising and other expenses is required. The drawback of
internal recruitment consists of the fact that it limits the scope of recruitment as no new candidate
is being hired or recruited in company (Gurca and et. al., 2020).
External recruitment- This method of recruitment comprises of evaluation of open pool of
job all suitable candidates from outside the firm other than that of existing staff to fill the
requirement by hiring a new employee from outside. Campus recruitment, hiring through
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recruitment agency, etc. are some common way of external recruitment. The advantage of
external recruitment consists of the fact that it ensures wider pool of candidate to recruit more
efficient and talented employees while being an expensive method of recruitment is its
drawback.
2.2. To investigate about the various recruitment strategists
As per the information provided by Rowden, M., 2017, recruitment strategists or strategy
is mainly related and associated with formal plan of action made by an organisation to make
successfully attempts in order to identify, attract, recruit and hire top quality candidates with the
main purpose of filing the vacant job positions. The various recruitment strategies which can be
adopted by a firm are discussed and evaluated as below:
Campus Recruiting- The various colleges and world class universities provide the most
convenient and efficient sources of new employees especially for entry level position within a
firm. Thus, campus recruitment is considered as a suitable recruitment strategy which provide a
great source and wider pool of talented candidates which have specialised training and
understanding in a specific area (Harsch and Festing, 2020).
Professional association or recruitment agencies- These are the organisation which
supports better recruitment for employer by the way of finding suitable job candidate. Appoint a
recruitment agent is also an effective recruitment strategy as it ensures more better researching,
identifying qualified people, screening the candidates, and providing support during selection of
the new hire.
2.3. To measure various impact of recruitment
As per the view point Johnson, A.B., 2019, it has been analysed that an efficient and
systematic recruitment system leads a positive impact on the performance and productivity level
of a firm as it reduces time in hiring and also leads to on-boarding of a skilled and talented
candidate. The impact of recruitment comprises of attracting higher quality candidates which
plays a vital role in enhancing overall strength and competencies of a firm (Using effective
recruitment to gain competitive advantage, 2020). Apart from this, improved skill and creativity
level is also ensured by an effective recruitment system through hiring if more innovative and
creative employees which sustain and leads to improved competitive strength. Thus, an analysis
can be made that overall a positive impact is led by recruitment on the performance and
profitability of a company.
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2.4. To identify various challenges and obstacles that is faced by the Z Hotel during selection in
early stage of recruitment
According to the opinion of Anja Zojceska, 2019, the biggest challenge and obstacles
faced by Z hotel comprises of lack of qualified candidates which would effectively met the job
recruitment. The main obstacle that is encountered by Z hotel consist of the fact that it is difficult
to attract right job candidate from a large population thus, finding a right and suitable candidate
is quite challenging for Z hotel. Apart from this targeting passive candidate is also quite
challenging and building a talent pools more proactive is also an obstacle faced by Z hotel during
recruitment of candidates. Beside this, the biggest changing that is recently encountered by all
the business firm and Z hotel comprises of the fact that hiring for maintaining diversity and
inclusion is the biggest obstacle that is faced while recruitment. Hiring for diversity and
inclusion has become priority for all HR profession but setting coordination and establishing
connect with employees who belongs to diverse culture and background is always difficult and
challenging which creates many obstacles and makes recruitment for complex and time
consuming. Further, high level of business and ensuring data safety are also the key challenges
faced by Z hotel which obstacles during selection in early stage of recruitment (Hopkinson and
et. al., 2018).
2.5. To analysis issues faced Z Hotel in early stage of recruitment
With respect to the information provided by Dagnino, A., 2021, it has been analysed that
many organisational and legal issues are encountered by Z Hotel during the early stages of
recruitment which are discussed and analysed as below:
Unattractive job- It is one of the most common organisational issue faced by Z hotel in
early stage of recruitment as sometimes candidates feel that job is boring, hazardous, tension
ridden and lacking in opportunities for advancement which limit the scope of recruitment by
attract only a few number of candidates.
Organisational policies- The internal polices and organisational culture also leads to
constraint and issue for recruitment as sometime the process of hiring employees from outside
can discourage existing competent employees. Further, clearly stating a good salaries along with
promotional avenues, or good working conditions are also needs to be a vital part of
organisational policies but it is still an issue to finalise a suitable salary and working condition
which meets the expectation of employees (Kaplan and et. al., 2018).
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Legal Laws and government policies- Many legal laws and employment act are stated by
government the provisions of which must be followed and implemented by Z hotel during
recruitment process which is creating issues in form of reserving certain percentage of posts for
weaker sections of society or for persons belonging to specified castes that tend to limit the scope
of recruitment.
2.6. Ways through which Z Hotels advertise a job vacancy
As per the information provided by Nguyen, T.Y., 2018, it has been analysed that many
platforms and ways are there which can be used by Z hotel to advertise a job vacancy to attract a
wider pool of talent which is provided as below:
Job Advertising Website or online job Boards- – It is basically a website which deals with
employment or careers and enables employers to publish job offers for a position to be filled.
Thus, offer best place to Z hotel to advertise on Job adverting website as it is regularly searched
by potential jobseekers (Martinelli, Waddell and Rahschulte, 2017).
Advertising on social media- The use of social media platforms which consists of
Facebook, LinkedIn and other online channels can also be made by Z hotel to publish and
advertise job vacancy as theses social media websites are continuously browse and used by
suitable job candidates.
Company website or newsletter- Use of company website and newsletter also provides a
vital space for Z hotel to advertise its job vacancy as it facilitates a more attractive and effect
form of electronic report that is providing all required information about vacant job position to
attract and cater larger number of candidates.
2.7. To analyse the significant changes that is addressed within an organisation with support of
talent management
In accordance with the information provided by Martinsuo, M. and Hoverfält, P., 2018, an
analysis can be made that certain modification and significant changes can be made by an
organisation within its recruitment and selection process in order to have and support better
management of talent. These changes can consists of adopting a more systematic and scientific
way of recruitment which is based on proper job description and effective analytical analysis to
ensure hiring of suitable and competent candidate (Meyers and et. al., 2020). Apart from this,
adopting effective on-boarding practise and offering improved perks and incentives is also a key
strategy to attract and cater more talented employees along with boosting their morale for
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improved performance and efficiency level. Beside this, effective orientation and providing
initial work training are also a vital change that can be made by Z hotel to support effective
recruitment and better management of talent.
Chapter 3: Methodology
This section forms out to be one of the most crucial and vital part of a research project
which provides a systematic information about the various philosophies and approach which are
used to carry out and form an investigation. With respect to current project on Z hotel, utilisation
of reteach onion model has been made to ensures better analysis of each aspect to research
methodology in a systematic manner along with proper justification for selection of method and
approaches.
Figure 1: Research onion, 2021.
Research Philosophy- this comprises the first layer of research onion framework which is
further bifurcated into four main types i.e. positivisms, interpretivism, realism and pragmatism
philosophy. On the basis of nature of current study which is associated with the analysing early
stage of recruitment along with its key challenges and obstacles, use of interpretivism philosophy
seemed most suitable and appropriate. The justification behind making use of interpretivism
philosophy is based on the fact that it support more in-depth and detailed form of study thus,
research findings are more honest and trustworthy (Patterson and Zibarras, 2018).
Research approach- This layer of research onion model is divided into two main types
which consists of inductive and deductive approach from which use of deductive is justifiable
with positivism philosophy while inductive is more appropriate with interpretivism philosophy.
Thus, in accordance with current investigation, utilisation of inductive approach is more
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justifiable as it is in accordance with selected interpretivism approach along with leading a
grounded theory which allows more flexibility in investigation.
Research strategy- This forms a vital section of research onion model as it facilitates an
entire base and complete structure for collection of data through presenting a data collection
framework and strategy (Martinelli, Waddell and Rahschulte, 2017). The main forms of research
strategy consist of observation, field work, interview, document, visual materials, artifacts
examination, case study and action research from which selection of interview strategy has been
made for current study on Z hotel. The justification and main reason for selection of interview
strategy is based on the fact that it provides higher level of flexibility to interviewers along with
more in-depth answers for question to draw a more better conclusion.
Choices of method- There are two main research method out of which one is selected and
applied by a researcher which consists of qualitative and quantitative method of research. Out of
these two research method selection and utilisation of qualitative method is made for current
investigation as it ensures in-depth collection of data along with improved theoretical framework
to get better underdoing about the opinion and view point of human being on a specific topic
(Kaplan and et. al., 2018). Thus, use of qualitative form of research method is justifiable as it
ensures and facilitates better understanding of the emotional connection to have improved
research findings and results.
Time horizons: Use of following Gantt chart and table is made to present the time horizons
and duration of various task and activities:
Task Duratio
n
Start End Notes
1. Data
collection
20 days 25/01/21 13/02/21 Gathering, analysing, and
reading specific information
for early stage of recruitment.
2. Data analysis 20 days 14/02/21 5/03/21 Interpret and analyse the data
collected
3. Introduction and literature review 10 days 05/03/21 14/03/21 Identify and collect relevant
literature.
4. Methodology 10 days 15/03/21 24/03/21 Evaluating, selecting, and
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analyse all information
gathered.
5. Develop interview
questionnaire.
2 days 25/03/21 26/03/21 Search and gather relevant
questions for the interview.
6. Contact potential interviews. 1 days 27/03/21 27/03/21 To get informed consent and
to arrange times.
Clear the interview
questionnaire with managers
and assure them that
everything about this
questionnaire it will be
confidential.
7. Conduct the interview 4 days 28/03/21 31/03/21 I will conduct the interview in
an adequate a professional
manner.
8. Conclusion and recommendation 7 days 01/04/21 7/04/21 It is an essential aspect of the
research in which researcher
make sure that adequate
outcome is developed as by
reducing overall complexity so
that productive amount of
modification is addressed with
better suitability.
9. Reflection of the project 5 days 08/04/21 12/04/21 Writing-up the report in
appropriate format
Presentation in right media,
use biography.
Improvement recommendation
from my tutor
10. Submission of final report 2 days 13/04/21 15/04/21 Presentation of the project
outcomes to the intended
audience
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Data collection and analysis- Collection of data for current study on Z hotel would be made
with the help of both primary and secondary sources of data to ensures ample and sufficient
amount of information. Collection of data from primary sources is justifiable and appropriate as
it ensures first hand data and also provides improved authenticity and reliability for study. Beside
tis, use of secondary source of information is also significant to set a base and framework for
investigation on the basis of analysis of past documents and records (Hopkinson and et. al.,
2018). Collection of primary data would be made with the help of semi-structured interview
while secondary data had been collected from online articles and journals. Finally, the analysis of
data collected with the help of interview would be made through thematic approach whereas
secondary information is analysed with the help of systematic literature review.
Sampling method- This method or process is associated with selecting a pre-determined
number of participants from a larger population to carry out an investigation in more efficient
manner(Harsch and Festing, 2020). With respect to current investigation use of probability
technique of sampling is made for selection of 6 participants from the staff of Z hotel through
applying random mode of selection.
3.1. Data collection Tool (Interview)
Interview has been used as data collection tool which is essentially a structured
conversation where one participant i.e. researcher asks questions, and the other (selected
participants) provides answers. Thus, use of interview provides to a one-on-one conversation
between an interviewer and an interviewee and also ensures transfer of information in both
directions to have better collection of data along with improved in-sight of perception and view
point of participants. An evaluation can be made that use of interview is beneficial for data
collection as it provides an in-depth and detailed form of information to support trustworthy and
authenticate result. The limitation associated with use of interview comprises of the fact that it is
a complex and time consuming method of data collection which require much more cost and
time as compared to other method. The list of interview question which has been asked from the
selected participants is provided as below:
Interview questions
Q1) What implication you are having about the various recruitment strategies that can be applied
and used by an organisation?
Q2) What are the main methods of conducting and leading out early stage of recruitment?
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