BTEC HND Business Project Management Report - Equality and Diversity

This report provides a comprehensive analysis of managing a successful business project, focusing on the concepts of equality and diversity within the context of the Marriott Hotel. The report begins by outlining project aims and objectives, emphasizing the importance of diversity and inclusion in the modern workforce. It then details the project management plan, including organizational structure, scope, communication strategies, resource allocation, cost management, and risk assessment. The report also delves into the use of Gantt charts and work-breakdown structures for effective project management. Furthermore, it explores various research methods, including qualitative and quantitative approaches, primary and secondary research, and sampling techniques. The report includes a questionnaire designed to gather data on equality and diversity in the hospitality industry. Finally, the report reflects on the project's value in meeting its objectives and offers recommendations for achieving meaningful conclusions, while also exploring methods of research related to the organization, its tasks, and objectives.

Managing a Successful
Business Project

Contents
INTRODUCTION...........................................................................................................................3
TASK A...........................................................................................................................................3
P1 Project aims and objective.................................................................................................3
P2 Project management plan..................................................................................................4
P3 Investigation and explanation about Gantt chart and Work-break down structure...........6
TASK 2............................................................................................................................................8
Methods of research related with organisation and it task and objectives.............................8
P5 Tools and techniques that are used for presenting data...................................................10
P6 Recommendation for making results that leads to meaningful conclusion.....................14
TASK 4..........................................................................................................................................15
P7 Reflection on the value to meet with objective...............................................................15
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
Equality and diversity can be defined as the promoting of equality opportunity for all
individuals and on the other side diversity refers to provide opportunity for each individual. It
also provides chance for achieve their potential through reducing discrimination at workplace. In
the present scenario, globalisation is providing similar platform to all business for performing
their business at different locations. This also results there is large number of diverse workforce
exist in organisation that is engaged in operations and functions. The selected organisation for
this report is Marriott hotel that perform its business in hospitality industry and as per existing
market areas management is operating their hotel chain at global level. Moreover, this report
highlights on project aims and objectives and also on project management plan. Small scale
research and different tools will also include in this report. In the last, project learning is also
focused to state objective for learning and performance.
TASK A
P1 Project aims and objective
With the increase in globalisation the numbers of employees that are working with
companies are changing because workforce belongs to different countries. Due to this it is also
identified that due to different culture, religion and experience of individuals. There are various
aspect for promoting equality and diversity at workplace. It also brings needs that relates with
bring changes at workplace for providing equal opportunities to all employees. This also helps in
managing and integrating diversity that leads to develop better working environment which boost
morale of employees to work with more efficiency.
Project management- The term project management refers to a method by which an
organisation or individual manage and organise resources that are essential for completion of
project. In the context of Marriot hotel it is identified that project management refers to a method
of work that undertakes an end, start and goals for completion of project in an organised manner.
Stage of project management- The project management refers to four different stages that is
break into four different phases. Initiation, planning, execution and closure refer to path or

methods that lead a project from beginning to the end. Moreover, each phase has its own
responsibility which phases project life-cycle for performing all work in an accurate manner.
Along with this the advantage of project management is to accomplish organisational goal and
objectives in an organised manner through dividing complex project into smaller terms.
AIM
“To determine different strategies and initiatives that can be used by organisations to
develop diversity and inclusiveness of workers which will help the organisation in gaining a
competitive advantage in the market.” A study report on Marriott Hotel.
Objective
 To improve awareness about equality in workforce in context of hospitality industry.
 To understand overall concept of diversity that exist in Marriott employees.
 To analyse the benefits of diversity and equality among the internal workforce of
employees.
P2 Project management plan
The term project management plan commence on each phase of project or task that leads to
complete project in an appropriate manner. Planning, initiating, executing and monitoring of all
components that is required for accomplish of company goals and objectives easily. It is also
identified through undertaking all aspect management easily assist all areas which is boosting
opportunities to achieve more successful outcomes by attending company project easily. Some
benefits of project management plan are as follow:
 To accomplish company goals from starting by developing schedule for organisation.
 Undertake of all resources which is related with business that is used in arranging and
accomplish business goals effectively.
Project management plan is based on numerous aspects that include communication, cost,
quality, time, risk and many more which are mention as follow.
Organisational structure- The term organisational structure leads to follow the
completion of project in decided time period. There are various objectives designed by
management which leads to make efficient results through completing all work with functional
structure. This is also used by management for making distribution in the research through
developing a right structure for organisation.

Scope- The term scope refers to a wide area of opportunities that exists in the upcoming
future. In the present scenario, hospitality industry is enhancing their business size with rapid
speed which helps to engage more number of employees in organisation operations. Along with
this it is also identified by investigator that with skilled workforce it is easy for management to
gain better results that leads to accomplish better position in market. It leads researcher for
understand of skills, capabilities and data skills which leads to attract better opportunities in
market.
Communication- The key to make a project success relates with communication aspects
as with right communication skills. It is easy for individual and investigator to complete all work
in an appropriate manner. With proper communication channel that is adopted by investigator
and team mates leads to transfer knowledge which is used in completing project as per decided
time channel. Moreover, the communication methods utilise for this research are laptop, mobile
phones and text message to transfer information easily from one place to another.
Resources- For completing research in an appropriate manner it is identified that
investigator must collect all resources which are required for completion of project. In the
context of this research it is identified there are numerous resources required by management
which includes team members, monetary resources, internet and paper to record information
related with respondents. Books and journals are some other resources that are required by
management to implement right information and work with right resources.
Communication matrix- The word communication matrix refers to an assessment tool
which is used for designing better structure that leads team members for making project in an
efficient manner. Moreover, with implement of right research methods, project manager,
outsiders easily make effective decisions by making flow of information through implementing
right communication matrix.
Cost- Monetary aspect performs an important role because with right cost policy it is
easy for researcher to complete research in an accurate manner. This is also identify by
investigator is accomplish better results through managing cost of research. Moreover, the
estimated research cost is about £300 pound. This is used in transport, resources purchase and
phone bill cost. Lack of funds generates complexity to work with decided budget that leads to
perform project properly.

Time- There is extreme rivalry exists in advertise that is producing multifaceted nature
for association as because of exceptional rivalry analyst require viable approaches to relegate
venture. Alongside this association likewise outline various strategies that drives the board for
complete of assignment in chose timespan. With noteworthy job in business it is utilized in
making huge job according to business organization.
Quality- Information which is gathered by examiner relates with assortment of data
through two unique strategies that are essential and optional asset. This is additionally utilized by
the executives for concentrating on quality which fill in as a positive angle for association. With
overseeing quality specialist can move data which make a task more accomplishment through
moving information in an exact way. Quality control outline is perceived as a powerful device
which assists with keeping up nature of venture that prompts coordinate with determination of
task in legitimate way.
Risk- At the hour of finishing work it is required for analyst to allocate various
components related with hazard factor as less intrigued people towards responding to address,
reserves and so on. It likewise includes and features distinctive obstruction that is contrarily
affecting on authoritative quality. In addition, there are various advantages are likewise disclosed
to make compelling answers. It additionally assists with noting all questions in a powerful way
for finishing all work to achieve wanted objectives.
P3 Investigation and explanation about Gantt chart and Work-break down structure
The term Gantt chart is defined as a horizontal bar chart that is developed as a production
tool in the year 1917. Along with this the existing tool is developed by American Engineer that
work as social scientist which leads to generate graphical illustration as well as schedule which
helps to generate plans, coordinate and monitor all task of project. In simple terms by illustrating
schedule for project it is used in demonstrating relationship certain activities and schedule of
project.

Work-break down structure- The term work-break down structure relates with project
management as well as systems, engineering and delivery of oriented breakdown of complex
task into smaller components that deliver project variable for organising team work into
manageable actions. This is also used by management for simplify of execution of project by
managing research that helps to estimate time and cost of project.

TASK 2
Methods of research related with organisation and it task and objectives
With right research methods it is identified that management as well as investigator is
accomplishing better results through completing all task in an accurate manner. Qualitative and
quantitative methods of research lead to generate meaningful information that helps to conduct
research in an accurate manner. Two different methods of research are mentions as follow:
 Quantitative research- The term quantitative research refers to make better area that is
used in defining and identify of results. There are various data is produced through
implementing numerical ways that helps to analyse information by implementing
mathematical and statistical methods. Moreover, quantitative research is totally based on
numbers that leads to implement changes with use of numerical terms that also help to
develop graphs and charts. It helps to transfer information easily to readers or individuals
with help of graphs.
 Qualitative research- The term qualitative research refers to complete research with the
help of information that not involves different numbers and numerical data that leads to
complete all task in an accurate manner as investigator focus on identify findings related
with work quality. Interview is an example of qualitative research that leads to transfer
information properly.
Method of research
 Primary research- The term primary research relates with transfer of information that is
gathered through conducting self-research methods as it helps in gathering of
information for a particular purpose such as to understand diversity and equality.
 Secondary research- There are different project is easily managed and completed
through implementing secondary research methods. It is also easy to make right research
with the help of implementing right research that transfer information in minimum time
period.
Sampling methods
 Probability sampling- The term probability sampling is based on different facts that
each member of population provides equal probability to each individual for selecting in
the organisation. The main motive to implement probability sampling is to select actual
sample that represent actual information.

 Non-probability sampling- On the other side, non-probability sampling refers to each
member that is different from population as sometimes all odds are not equal. Non-
probability sampling is considered by researcher when odds are not calculated.
Questionnaire
Quantitative question
Q1) Are equality and diversity workforce also exists in the hospitality industry?
a) Yes
b) No
Q2) Is the efficiency of employees is enhanced by implementing equality workforce?
a) Yes
b) No
Q3) Which methods are useful for implementing diversity policy in hospitality industry?
a) Motivation among employees
b) Implement of strict policy
Q4) What are the impacts of not including diversity and equality workforce among organisation?
a) Positive impact
b) Negative impact
Q5) Does the strategies related with equality and diversity improves workforce efficiency of
organisation?
a) Yes
b) No
Q6) Does the equality and diversity policy leads management to motivate employees for
obtaining desired results?
a) Yes
b) No
Q7) State different advantages that are received by Marriott hotel with implement of equality and
diversity workforce?
Q8) Which strategies lead management to overcome from equality and diversity challenges from
workplace?

P5 Tools and techniques that are used for presenting data
There are different methods exists for completion of research in proper manner that is
leading investigator to complete research in proper manner. Written and verbal techniques are
used by management for managing overall research that leads to make actual and desired results.
Further, questionnaire is implemented by management to complete all research in desired
manner as it is most effective tool for complete of research properly.
Q1) Are equality and diversity workforce also exists in the hospitality
industry?
Frequency
a) Yes 20
b) No 10
Interpretation- With the above data or information it is identified that most of the respondents are
agree that diverse workforce is exists in the hospitality industry. Therefore, it is also mandatory
for management to complete all work in an appropriate manner as at different locations it is
essential for recruiting local workforce among organisation.
Q2) Is the efficiency of employees is enhanced by implementing equality workforce?
a) Yes
b) No

Interpretation- With the analysis of gather information it is identified that management reach at
an equal division in which all employees perform their work with identify of similar opportunity
by implementing right policy that leads to gain better results. This leads in making areas that
offer same work possibly to complete task.
Q3) Which methods are useful for implementing diversity policy in hospitality
industry?
Frequency
a) Motivation among employees 12
b) Implement of strict policy 18

Interpretation- According to the given information it is identified that management is accomplish
better results which is leading better areas for completing all work in an accurate manner. But to
implement new strategy or rules it is provided as per information to implement strict policy in
the organisation.
Q4) What are the impacts of not including diversity and equality workforce
among organisation?
Frequency
a) Positive impact 14
b) Negative impact 16
Interpretation- According to the above information it is identfied that management is accomplish
better results that leads for accomplish accurate outcomes through generating posititve impact
among organisation. This also leads to make areas which leads to gain better and desired results
for identifying areas that make desired results.
Q5) Does the strategies related with equality and diversity improves
workforce efficiency of organisation?
Frequency
a) Yes 10
b) No 20

Interpretation- With the collection of data specifically in hospitality industry complex results are
observed by management as individuals is not managing work properly due to change in
workforce policy among hospitality organisation negative results are monitored by employees.
Q6) Does the equality and diversity policy leads management to motivate
employees for obtaining desired results?
Frequency
a) Yes 18
b) No 12
Interpretation- With the above information it is identified that respondents is implementing right
policy for completion of work with right policy. It also refers equality and diversity policy

consider to work with implement of new strategy it is easy to gain better results by motivating
individuals in specific outcome.
Q7) State different advantages that are received by Marriott hotel with implement of equality and
diversity workforce?
Solution- Increase in productivity is the first advantage that is gained by management for
obtaining results that leads Marriott hotel for accomplish of goals and objectives properly. The
right results are obtain to make better frames that develop positive enterprise from operations.
Retaining of skilled individuals- Skills play an important role for organisation that leads
management in accomplish of better outcomes. This is also used to make analyse of right
individuals through which project is completed by management by determining right results.
Moreover, diverse and equality policy also raise employee standards for obtaining better position
in competitive world as it help to make accomplish of better results.
Q8) Which strategies lead management to overcome from equality and diversity challenges from
workplace?
Solution- To understand diverse culture as per managing better results organisation focus to
obtain diverse results as per making importance to implement change as per productive
outcomes. With this competitive advantage management gain better areas for customers.
Offering of equal opportunities assist to make areas in making agreement that offer right results
in making best outcomes. It is also used in making better possibilities which is used in making
possibilities to work with desired manner. This also leads in making desired outcomes which
complete all task in making result.
P6 Recommendation for making results that leads to meaningful conclusion
With recommend of better result it is identified management is making areas that helps to
make results from the finding which is present in market. This also leads to produce results as it
enhancing findings to work with project properly. Some recommendations are mention as
follow:
 This is recommend to the Marriot hotel for accomplish of better results that leads to
implement changes which boost possibility to work with desired manner. Along with this
it is also identified by management that make appropriate results in making knowledge
about diversity and equality as most employees analyse it as a negative aspect.

 Another recommendation that is provided to the recommendation for making right
results as it is leading areas to work with primary research. This is also relates with
organisation because motivated employees are able to work with more efficiency. So
better motivation is given to provide recommendation in making meaningful outcome
from research.
TASK 4
P7 Reflection on the value to meet with objective
First I am very thankful for providing opportunity that leads me to conduct research on the
interesting topic as with analysis of strategies it is used in making
Project planning- I pursued for improving task arranging explicitly in the field that help to
concentrate on all undertaking for making powerful correspondence. So as to finish venture with
wanted way. I improve venture arranging aptitudes for complete of all undertaking in productive
way.
Communication skill- This is one of the most significant aptitudes that is utilized to
assemble better outcomes and to improve this I went after for finishing fill in according to
territories. There are different errand is engaged for improving this expertise in forthcoming
future too. Like, to improve correspondence process is a gainful angle for future.
Group working- All tasks related with workforce are performed by the assistance of groups.
This is utilized in making group that prompts acquire wanted results. To improve all group
working expertise the board is engaged in organizing and finishing task with assistance of
different workforce.
CONCLUSION
With the all above information it is identified that project management plays an
important role for building diversity among organisation in order to make productive results.
This is also used by management for generating aims and objectives which help employees to
attain better and effective results. Along with project management plan is also build that leads in
making areas by understanding scope, time, resources and communication aspect for performing
in smooth manner. Further, with right tools such as Gantt chart and WBS leads management to
manage task easily which support project manager to gain desired results. In the last,
recommendation is given for generating meaningful conclusion from report.

REFERENCES
Books and Journals
Al-Jenaibi, B., 2017. The scope and impact of workplace diversity in the United Arab Emirates–
A preliminary study. Geografia-Malaysian Journal of Society and Space. 8(1).
Bryson, J. M., 2018. Strategic planning for public and nonprofit organizations: A guide to
strengthening and sustaining organizational achievement. John Wiley & Sons.
Fletcher, A.J., 2017. Applying critical realism in qualitative research: methodology meets
method. International Journal of Social Research Methodology .20(2). pp.181-194.
Gurung, A. and Prater, E., 2017. A research framework for the impact of cultural differences on
IT outsourcing. In Global sourcing of services: strategies, issues and challenges (pp. 49-
82).
Hajro, A., Gibson, C. B. and Pudelko, M., 2017. Knowledge exchange processes in multicultural
teams: Linking organizational diversity climates to teams’ effectiveness. Academy of
Management Journal. 60(1). pp.345-372.
Hewins-Maroney, B. and Williams, E., 2013. The role of public administrators in responding to
changing workforce demographics: Global challenges to preparing a diverse workforce.
Public Administration Quarterly. pp.456-490.
Kane, G. C., 2017. The evolutionary implications of social media for organizational knowledge
management. Information and organization. 27(1). pp.37-46.
Lopez, S. J., Pedrotti, J. T. and Snyder, C. R., 2018. Positive psychology: The scientific and
practical explorations of human strengths. Sage Publications.
O’SULLIVAN1a, M. and KEARNEY, G., 2018, October. Virtual Reality (VR) echnology:
Empowering Managers to Reduce and Eliminate Accessibility Barriers for People with
Autism Spectrum Disorders. In Transforming our World Through Design, Diversity
and Education: Proceedings of Universal Design and Higher Education in
Transformation Congress 2018 (Vol. 256, p. 253). IOS Press.
Pharr, S. J. and Putnam, R. D. eds., 2018. Disaffected democracies: What's troubling the
trilateral countries?. Princeton University Press.
Pleasant, S., 2017. Crossing the boundaries of employee engagement and workplace diversity
and inclusion: Moving HRD forward in a complicated sociopolitical climate. New
Horizons in Adult Education and Human Resource Development. 29(3). pp.38-44.

Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Multinational companies is to
identify the positive as well as negative impact
of the business environment of host nations.
Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates)
 What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines
set?
 Did you need to make any changes to
your project management plan?
I complete the project to make interest as per
decided topic. “To analyse strategies through
which company can overcome impact of equality
and diversity within workplace” A study report
on Marriot hotels
Yes, task is complete with deadlines.
Yes, each activities is done at right time.
No, change is not required in plans.
Any risks and / or issues identified?
 Did you identify risks/issues with a
lack of skills required for undertaking
research tasks?
Yes, arranging data with right skill is faced
by me in research.

 Did you identify any additional
risks/issues that have an impact on the
project management plan?
Yes, the additional risk relates with
performing each activity as per respondent
result.
Problems encountered
 What barriers did you face?
 How did you overcome them?
Lack of communication with respondents is
the major barrier that is faced while
completing project with right time.
I tried my best to over the above mentioned
skills and I will follow each activities of
research in ethical manner.
New Ideas and change of project direction With executing right communication channel
it is easy to complete research systematically.
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
 How well have I performed? What did
I contribute?
At time of facing problems it is complex to
work with proper confidence.
I contribute total efforts for completing each
task properly.

 What can I improve on next week?
 How might this learning apply in the
future?
For improving performance with next week it
is used to make ethical consideration,
In future the learning is implements among
making right project related with professional
career development.
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient time for
completion?
Completion of overall project is the prior task
for performing research in organised manner.
Yes, Gantt chart help me to complete work
with time.
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
What was the Project supposed to accomplish?
The existing project relates with analysis of overall strategy that is creating challenges for organisation
that makes results with implement of equality and diversity. The study report is based on Marriott
hotels.
Did the project succeed in its aims/ how do you know? Specifically, please outline any evaluation
and assessment undertaken?
Yes, with making project it is used in making right aims and objectives that is used for completing work
with right methods. Sampling and questionnaire relates with managing of work with right methods that
make a project more successful.

What things do you think worked well and why? Evaluate all aspects of the project?
As per my view it is identified that I can work with right communication channel it is used to collecting
data with right respondents. This helps me in collecting right data that make respondents with right skill
that is leading to complete research activities in selecting right aim, data collection, research
methodology and conclusion for accomplishing meaning results.
What problems emerged during the project and how were they tackled? Was there timely
identification of issues and resolution during the project process?
At the time of completing project the improper and less interest of individuals generate issue for
accomplish of work with right issue. Moreover, to overcome from all issue my work is completed to
follow task as per ethical consideration. In last, another issue that make analysis with right investigation.
Gantt chart is used by me to complete project in proper manner.
What did you learn from undertaking the project?
With understanding about the overall project, it is learned that due to international organisation business
environment of local organisation is also impacted.
How would you rate your performance as a management consultant leading the project?
According to my performance in research, I rate myself which is 8/10.
What strengths and weakness of your performance did you identify?
By performing the project it is identified by me that my communication skill is much better and time
management skill are at satisfactory position.
How will this inform and support your continuous professional development?
Communication skill notifies and supports me in my continuous professional development by resolving
different issues and providing information of previous study.