UKCBC HND Project: Managing Equality and Diversity in Business

This project, undertaken as part of an HND in Business, explores the critical aspects of equality and diversity within the workplace, using Red Rock Consulting Ltd. as a case study. The project begins with an introduction outlining aims, objectives, and research questions, followed by a project management plan including a Gantt chart and Work Breakdown Structure (WBS). A comprehensive literature review sets the theoretical foundation, followed by a detailed explanation of the research methodology, which employs a qualitative approach. The project presents data findings from interviews, analyzes the collected data, and offers actionable recommendations for managers to address challenges related to diversity. The project concludes with a reflection on the research process and a list of references. The study highlights the importance of fairness, diversity, and equality in fostering a positive and productive work environment, and the impact of management practices on employee performance and organizational success. The project also discusses the challenges faced by managers in promoting equality and diversity, and suggests strategies to overcome these challenges, making it a valuable resource for understanding and improving workplace dynamics.

Managing a Successful
Business Project
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TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
Background..................................................................................................................................3
Aims and Objectives....................................................................................................................3
Research Question.......................................................................................................................4
Project Management Plan............................................................................................................4
Gantt Chart and WBS..................................................................................................................5
Literature Review............................................................................................................................7
Research Methodology....................................................................................................................8
Data Findings.................................................................................................................................10
Data Analysis.................................................................................................................................16
Recommendations..........................................................................................................................18
Conclusion.....................................................................................................................................18
Reflection.......................................................................................................................................19
References......................................................................................................................................21
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INTRODUCTION
Background
Fairness is very necessary aspect for an organisation such as it supports individuals to
improve their potential and competency level and maintains wellbeing within company. It is not
only essential to keep working environment healthy but also raises brand value in the business
market. Management play vital role in the context of fairness in the workplace because they
apply such kind policy which builds trustful relationship between employer and employees.
Fairness improves employee’s turnover in the workplace and improves productivity in their
working. When leader keeps fair treatment with all staff that improves their experience within
company and encourages them to put more efforts in their performance so that they get
recognition from senior authorities. This research project covers those all factors which fully has
based on fairness. There are different innovative data collection methods has used for finding
different data which has been included in in this research project. This research topic is too
necessary to be discussed, because this can help to an organisation for deeply understanding the
actual value of fairness and equality & diversity in the workplace (Ali and Konrad, 2017). This
research project has involved such findings which can easily influence to different businesses or
companies for forever marinating fairness aspect within their respective workplace. Lots of
efforts was required to successfully completing this research project. At the end, those all data
has been involved in this project which can affect top-level management of different
organisations for behaving fairly with their all employees or people in its daily operations.
Aims and Objectives
Aims
To evaluate Equality and Diversity at the workplace. the case scenario on Red Rock
Consulting ltd. company.
Objectives
 Evaluate phenomena of equality and diversity
 To understand significance of fairness in the job place while managing diversity
 Identify challenges that faced by manager of Red Rock Consulting ltd while encouraging
diverse force to work on common goal.
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 To recommend strategies that can support manager to overcome identified challenge
associated with diversity.
Research Question
 What do you mean by phenomena of diversity?
 What positive outcomes have achieved by company to maintain fairness in diversity?
 what are the challenges that faced by manager of Red Rock Consulting ltd while
encouraging diverse force to work on common goal?
Project Management Plan
Scope: Equality and Diversity has become more discussed topic in the UK market. there
is a reason such as it supports medium and large-scale corporation to develop positive working
environment while handling diversity in the job place (Ashe and Nazroo, J., 2017).
Resources: Internet, social media, books etc. will use for this research project in order to
collect authentic and logical information about equality and diversity in the RedRock
Consultancy ltd.
Communication: Open communication method will use for the research project because it
allows individuals to give adequate answering of given question in the interview session
(Decuypere, 2020).
Quality: Qualitative method will use for collecting information about equality and
diversity that supports to maintain quality of research project.
Cost: This research assignment will take around € 4700 sum.
Area of investment Amount
Internet cost € 1200
conveyance cost € 1300
Assistance salary € 800
Books and articles cost € 1000
Consultancy fees € 400
Total €4700
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Time: This research project will take around 11 weeks to complete entire research
effectively.
Risk: Limited resources and time limitation are the major risks of research projects but
These can overcome by using optimum resources effectively that automatically saves time.
Gantt Chart and WBS
Gantt chart:
Break Down Structure
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Literature Review
As illustrated by Yalina (2020), Management is responsible for managing equality and
diversity because they take all managerial functions into action to manage workforce so that
company easy to achieve it’s objectives. The initiative of equality and diversity helps company
better understand targeted demographics preferences and their needs so that enables to generate
high revenue within organization. Diversity in the workplace aligns effective organization’s
culture along with demographic needs. diverse workforce influences customer’s satisfaction
level by boosting diverse staff interaction with other more diverse customers and public. Such
kind workforce inspires individuals to give productivity in their working and maintains
wellbeing within company. Currently most of the organizations takes equality and diversity
initiatives in the organization so that they enable to achieve sustainable business performance as
well as gains competitive advantage from the business market. Managers of the company’s takes
effective managerial approaches to manage equality and diverse workplace which improves
productivity, opportunities and competitiveness of organization in the competitive market.
As per the view of Guillaume and et.al., (2017), there are various challenges that are
faced by managers such as language barrier, skill gaps, equal treatment with diverse staff and
others. These are common but more effective challenges which can lead success in the business
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or can lead loss in business if diversity is not managed within workplace in efficient manner. It is
quite obvious that individuals concern over pay system, mangers favouritism and equal
recognition within company and these are big challenge for the leadership. The reason behind is
that most of small scale or medium size workplace faces this issue on major level. Cultural issue
is the main issue that faces by manager while involving staff in decision making process because
most of the time it happens that individuals want give priority of their viewpoint that creates
conflict crisis among between diverse staff. Mangers introduces employee orientation program to
coordinate individuals to work on some important project but in that state unable to give proper
training and instruction to diverse staff due to language barrier. Discrimination and skills gaps
also create differences between staff that demotivate individuals to work with the team members.
Research Methodology
Research Type: Research is the scientific process of searching new viewpoints, ideas and
information which assists company to boost it’s potential level. Qualitative and quantitative
research are two method of research types that helps to improve performance of the business by
developing precise theories and methods. Qualitative research gives theoretical aspects that
cannot measure in term of mathematical figure but it can observe (Klarsfeld and et.al., 2016). It
is mainly focused on quality of products and it’s services for influencing the performance of an
organization for influencing sales revenue. Quantitative method emphasizes on practical aspects
instead of theoretical aspects. It gives data into mathematical figure so it can measure effectively.
But this research is bit complex as compared qualitative method that’s why it requires expertise
who can gather information in numerical figure. Qualitative method will use for this research
because quality is important for gathering information because it is easier method to use as
compared quantitative method.
Research philosophy: It is another method that requires to improve efficiency of data
collection. This method is basically dependent on two philosophies i.e. positivism and
interpretivism whereas positivism philosophy gives true and realistic facts that are available in
current environment (Kumar, 2019). In contrast, interpretivism philosophy is the intermediate
that assists to understand the reality of business environment and gathers authentic data from this
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method in efficient manner. Positivism philosophy will use in this research assignment for
creating effective and different theories properly.
Research design: It is designed to help in enhancing method for conducting research in
the business market. There are numerous combinations of research methods that has interlinked
to evaluate research design and improves efficiency for gathering data productively. There are
three type of research designs i.e. inductive, deductive and abductive research. Inductive research
design will use for collecting data and boots productivity of business.
Research Approach: Exploratory, descriptive and explanatory are three type research
approaches Whereas exploratory research approach applies to get logical answering of question
that helps in improving the logical data collection. On the other hand, Descriptive research
focuses on enhancing information base through understanding behaviour, preferences and
attitude of the public (Ozturk and Tatli, 2016). While explanatory method mainly for
influencing other factors in the business environment. Exploratory research method will use in
the research assignment which is very effective in finding logical conclusion.
Research Sampling: Sampling method essential for research assignment. sampling
method is further classified into two methods probably and non-probably which is further
subclassified into non-random and random sampling. Wherein random sampling method uses for
this research project because it gives equal opportunity to the staff to become part of sample
population from willingness. There are 30 random employees of RedRock Consulting ltd
company has elected for the interview perspective. The question scenario is prepared based on
the equality and diversity management so that participants systematically shares their viewpoints
on the equality and diversity during interview session.
Data Collection: Data collection methods are two types such as primary method which
supports in gathering information with observation and interview session. While secondary
method helps in collecting data with other available resources i.e. books, journals, internet and
social media and articles (Sarvaiya and Eweje, 2016). In this research will use both methods
primary and secondary because these are essential for collecting data effectively.
Data Analysis: it is another important step for this research assignment because it
analyses data in precise manner and differentiates logical and authentic data from entire collected
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data which is fully unrealistic and useless. The main goal of the data analysis is to make
research assignment more authentic, meaningful and logical. There are two methods of data
analysis such as thematic and statistical. In this research assignment will use thematic method
because it helps to distribute all collected data into various themes which is used for preparing
question scenario on the research topic.
Ethical Consideration: Ethical consideration is properly addressed while gathering data
for this research project. As per the ethical consideration concept, each researcher must
responsible to follow all rules and legislations which are imposed by local authorities i.e.
government for the research task. For example, researchers do not have right to take another
author data without permission (Fletcher, (2017). As same case with Red Rock Consultancy
company whereas no employees are pressurized to give answering over different questions in the
interview session. Thus, all ethical consideration is strictly followed while gathering data for this
research assignment.
Data Findings
Theme 1: Importance of diversity and equality in the organisation
Yes 15
No 10
Not sure 5
Total 30
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50%
33%
17%
Yes
No
Not sure
Interpretation
From the analysis it is identified that 15 out of 30 employees of RedRock consultancy
said that it is very essential for the organisation to adopt diversity and equality. According to
equality act, 2010 it is very essential for business organisations of UK to practice equality
policies which increases the motivation of employees to achieve objectives of the company. The
main objective of Redrock is to provide better workforce skill and knowledge to their client.
Diversity in the organisation improves opportunity to generate higher information to compete in
the market and satisfy their customers effectively. in the above analysis it is determined that 33
percent of employees said it is not important to adopt diversity and equality and 5 out 30
employees were not sure as they do not has proper skills and education level to make decisions.
This also impacts the growth of company to increase customer experience to improve brand
value in the market. Diversity and equality helps to reduce the risk of competition with potential
employees in the company (Johnston, 2017).
Theme 2: Influence of diversity and equality in performance of employees of RedRock
consultancy.
Positively 12
Negatively 6
10

Not sure 12
Total 30
40%
20%
40%
Positively
Negatively
Not sure
Interpretation
In the interview it has been questioned employees that diversity and equality
implementation of RedRock consultancy can increase the performance of the organisation
(Gunst, 2018). Out for 30 sample size 12 voted positively that equality and diversity application
in the organisation improves the efficiency of employees to achieve objectives effectively. It has
been analysed that to provide consultancy advice to clients about efficient workforce, RedRock
consultancy has to increase the potential of their employees. It is very essential for company to
recruit all the potential candidates to develop healthy working environment and promote
collaborative working effectively. it is analysed that 20 percent of sample size said that equality
and diversity impacts negatively on the performance of employees as it discourages them to put
their more efforts to become superior (Ghilani, 2017). This also discourages employees to self
develop themselves due to equality policies. There are 12 out of 30 employees who are not sure
impact of diversity and equality in the company which influence their personal development.
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Theme 3: Support of female employee participation in the organisation
Yes 18
No 9
Not sure 3
Total 30
Yes
60%
No
30%
Not sure
10%
Yes
No
Not sure
Interpretation
In the interview it was asked importance of female employee in the organisation to
promote the organisation growth in the market. it is been analysed that 18 out of 30 employees
said yes to support female employee in the workforce. This is the majority of employees which
shows the positive working culture of RedRock consultancy to gain better productivity. It also
facilitates that maximum employee are open minded and ready to work with female employee
(Harding, 2018). This also helps to increase the opportunity for the company to create potential
workforce which resolves all the issues and challenges to generate higher profit margins
effectively. in the interview it has been also noted that 9 out of 30 employees from the sample
size said no to female employee participation in the organisation which may impact the culture
negatively. Least of the employees which is 10 percent of total sample size was not sure about
advantages and disadvantages which can improve the performance of organisation. This also
shows that there can be chances of peer pressure while the interview which impacted the
decision of employees.
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