Managing Successful Business Project: CSR Report for North Yorkshiere

This report details a project management plan for implementing a Corporate Social Responsibility (CSR) initiative within the North Yorkshiere healthcare sector. It begins by outlining project aims, objectives, and the importance of CSR, followed by a breakdown of project management phases, including initiating, planning, executing, controlling, and closing. The report then explores a work breakdown structure (WBS) to organize project tasks and utilizes both qualitative and quantitative research methods to gather data. The quantitative research includes a questionnaire to assess the impact of CSR on the organization. The report also provides recommendations and conclusions based on the research findings and reflects on the value of the research in meeting project objectives. The project focuses on the steps required to implement CSR effectively, including time, cost, and quality management. The research uses a questionnaire to gather data on the perception and impact of CSR activities. The report emphasizes the importance of CSR in the healthcare sector and provides a comprehensive overview of the project management process.

MANAGING
SUCCESSFUL BUSINESS
PROJECT

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Aims and objectives of the project.........................................................................................3
P2 Project management plan with its phases..............................................................................4
P3 Work breakdown structure.....................................................................................................6
TASK 2............................................................................................................................................7
P4 Qualitative and quantitative research method........................................................................7
TASK 3..........................................................................................................................................16
P5 Research and data using appropriate tool and techniques...................................................16
P6 Recommendation and conclusion of research study............................................................17
P7 Reflection on the value of undertaking the research to meet the objective and own learning
and performance .......................................................................................................................18
Conclusion ....................................................................................................................................19
REFERENCES..............................................................................................................................20

INTRODUCTION
Now a days the companies are focusing on the standards of the consumer and trying to
achieve them and satisfying them. Most of the people are willing that the companies should
concern towards the social and environmental issues of the society. Understanding the
importance and need of the social responsibility Health and social care sector has planned to
fulfil those duties and responsibilities(Ng,and Coakes., 2013).It is a concept where the
integration of social and environmental factors are done by the firm for its operations.
Here we will study about the Project management plans, its evaluation with process and
research method, decision making process and the reviews to the Corporate Social Responsibility
of North Yorkshiere. It is an health care home
TASK 1
P1 Aims and objectives of the project.
Project management means to manage the group of works to attain the specific goal.
There are many factors which helps in managing the task and operations given(Mendizabal.,
2014). The task of North Yorkshiere is to build CSR( Corporate Social Responsibility), So it is
very necessary to manage each and every step involved in the operation of CSR activity.
Objectives may be defined as follows-
 Inputs- What all factors are required , what all sources are to be introduced to planed that
can work out for the CSR activity .
 Benefits- benefits that can be given to the employees as well as the c customers are like
Concessions in travelling and other cost incurred.
 Strategies- To make strategies how the objective can be fulfilled. Certain Supportive
plans can be created to attain the goals of successful CSR plan.
Stages of project management plan-
 Initiating- At this stage the over all task in detail manner is described. So that the Health
and social care sector could be able to fallow the task properly. The objective of the plan
is also described in this stage of project management plan.
 Planning- This is the stage where the detailed research is done to explore the available
market resource related to the project study. Brainstorming has to be done timely to
innovate new ideas and thoughts.

 Executing- This stage includes all those activities which will help in the implementation
of the plan that has been generated in the previous stage(Sternberg., 2000. ). The leader
should always supervise the man power by availing them all the required material to
attain the set objective of the project plan. The manager should also has the responsibility
to take reviews of the task performance by the workforce and correcting them if required.
 Controlling- This stage helps in the evaluation of the performed task whether the
performance has met the set standards or not are analysed here. Corrective measures are
taken here.
 Follow ups/Feedback/Closing- This is the last phase where the firm take follow ups from
the related people such as the employees and customers and if the project has been done
successfully then the firm will close the task and will make a sustainability plans.
Importance and advantages -
 Project plan management will help in the good and effective decision making.
 It helps in saving the money and time.
 With this many problems that can be resolved easily.
 The objective of the project can be attain comparatively in easy manner.
 Cost controlling can be done.
 The work force will be motivated.
P2 Project management plan with its phases
North Yorkshiere is planning to incorporate the CSR activity, so it has to Create certain
plans to implement the project of Corporate Social Responsibility(Öberseder and et. al., 2011).
There are some objectives that the health and social care has to consider while initialising the
project-
 Proper maintaining of the project plan and schedule.
 The firm has to manage the risk and the issues that will come across the way.
 Understanding the requirements of the project in the business.
 Establishing the needs and wants of the project.
 Measuring the qualities that will help in the achievement of the projects objective.
 Managing the relationship with the individuals.
Scope of the project management plan

 Controlling the change mechanism for the assessment of the potential changes of the
scope.
 Configuring the management documents of the project developments.
 To provide the best value to the stakeholders and the individual.
 To utilise the outputs and to realise the benefits of the business.
Purpose of making the project management plan- The main purpose of making the
project management plan is to predict the possible problems that can occur and also foresee the
planing organising and controlling activities of the project(Burchell, and Cook, 2006) .
Projection of the thoughts and ideas for the new projects.
Steps involved in the initial phase of project management plan are as-
 Developing the case of the business.
 Feasibility study.
 Project charter establishment.
 Appointment of the project team.
 Setting up of the project office.
 Performance review.
Documentation that required from the initial phase of the project management plan-
 Goals of the projection.
 Scope of the project
 Project organisation.
 Business case
 Constraints
 Risks incurred.
 Project controls
 Reporting frameworks
 Summary.
To develop a project plan certain things that has to be followed and has to be clearly
analysed(Newell., 2005). As we are in health and social care we are planing to indulge in the
Corporate Social Responsibility so proper management has to be done for the major aspects like
managing the time, cost , quality, risk,issues and challenges.

 Time management- As we are into such a project which is very crucial and at a big level
hence the time factor is very vital part. It has to be very carefully managed so that the
health and social care work and achieve the project's goal on time otherwise the delay in
the project will affect the outcomes and result.
 Cost management- As the project is to involve in the CSR activities the firm has to fulfil
the requirements of the society and also focus on the social and the environmental factors
of the nation (Graafland, and et. al., 2003). Cost factor is again a very important act
because it if proper management is not done then the wastage part get increases and the
effective result can not be availed on time and the objective of the project can not be
fulfilled.
 Quality management- The project is basically done for the welfare of the firm as well as
the society hence the quality of the service of the project should be very good so as the
project at the end can be said as effective and satisfactory.
P3 Work breakdown structure
Work down structure means that the work of any project is divided into sub parts for the
easy and convenient way to perform the task on a given limit of the time. It is the sum of the
work that is delegated to the workforce with a team to handle it very carefully and to attain the
objective of the project.
It generally means that the breaking down the bundle of task into small part. Segmenting
the project work by the leader to make it easy to attain the objectives effectively and efficiently.
There are methods to represent the task of the project that which part of the project is done by
whom and what is the limit of time to complete the given task (Jamali and Keshishian., 2009.).
The structure is represented in different forms like graphs and charts. Hierarchical representation
of the work is structured which become easy to understand by the procedure and task allotment.
The project of health and social care is to design and develop the CSR plan.
Work down structure enables to accomplish the task in an appropriate manner. It helps in
the Defining part of the total scope of the work. It provides the ability so that the assignment of
the work can be done properly. It helps in the controlling of the base line. As and when the work
get done the objectives can be measured. It also helps in the defining of the report and all the
related information. The main objective of the WBS is to make the big projects easy and
convenient. It will lead to a better productivity of the team become easy to work upon.

Gantt chart-
This is a horizontal lines which is drawn to show the amount of the work that has to be
accomplished at a certain point of the time. The time allotment will be related to the given
project. It is used for knowing the current situation of the task that has been scheduled of a
project. It is used for the generic resources scheduling(Virakul, and et. al., 2009). It is also used
for the production processing. It helps in tracking the task allotted to the man power. It is mostly
represented in horizontal manner and proper presentation is done which help in the clear vision
of the work.
TASK 2
P4 Qualitative and quantitative research method.
Project execution phase of the is the most lengthy phase of any of the project and it
consumes lots of efforts and time and resources. Management process is to be implemented to
accomplish the needs of the project.
Methods of the data collection and gathering of the information. Quantitative and qualitative
research method are the two major ways through which the data can be gathered.
1. Quantitative research- This type of collecting the data is concerns with the hypothesis
building and it totally depends upon the research question, the task are assigned randomly
to the participants(Vogel, 2005). The sampling is done because the population is very
high and the task can not be performed by meeting each and every members of the
society.
 Interviews- In quantitative research the interviews are scheduled more compared to
qualitative research. Questionnaire- It is an instrument used in the information gathering. It consists of various
questions that is related to the project report. For statistical analysis its is been designed.
Name:
Age:
Gender:
1) Do you think in today's world of business the CSR activity will show an important
outcome if applied in North Yorkshiere?

 Yes
 No
1) Frequency Percentage
Yes 3 60
No 2 40
Interpretation- 3 respondent was in favour of the substantial outlook of CSR activities in North
Yorkshiere and 2 are against it.
2) In your opinion, is there any direct connection with the competitive activities and CSR
activities?
 Yes
 No
Yes No
0
10
20
30
40
50
60
1.) Does CSR represents an important outlook for being applied
in
North Yorkshier in today's contending world of business?
Percentage

2) Frequency Percentage
Yes 4 80
No 1 20
Interpretation- Amongst 5 respondent 4 have agreed upon the fact that the CSR do help in the
competitive benefits.
3) Are you agreeing with the fact that the CSR is the prime responsibility of North
Yorkshiere?
 Agreed
 Strongly agreed
 Neutral
Yes No
0
10
20
30
40
50
60
70
80
2.) As per your own view, does there exists any direct
relationship
between CSR activities and competitive benefit?
Percentage

 Disagreed
 Strongly disagreed.
3) Frequency Percentage
Strongly agreed 2 40
Agreed 1 20
Neutral 0 20
Disagreed 1 20
Strongly disagreed 1 20
Interpretation- 2 out of 5 have strongly agreed upon the clause of the argument related to the
CSR activities.
4) Which following problems are being faced by North Yorkshiere?
 Child labour
 Women's right
 Employee safety
Strongly Agreed
Agreed
Neutral
Disagreed
Strongly Disagreed
0 5 10 15 20 25 30 35 40
3.) Are you agreed by the fact in which implementing CSR
is a prime responsibility of North Yorkshiere?
Percentage

4) Frequency Percentage
Employee safety 3 60
Child labour 1 20
Women's right 1 20
Interpretation- All the issues can be overcome by the CSR effectiveness. 3 of 5 said employees
safety is the fact that can be an issue occur to the organisation.
5)What are the initiatives taken by North Yorkshiere in CSR activity?
 Health measures
 Empowering women
 Environmental measures.
Employee safety
Children labour
Women's right
0 10 20 30 40 50 60
4.) Which of the following problems are being faced by North
Yorkshiere?
Percentage

5) Frequency Percentage
Environmental measures 3 60
Health benefit 1 20
Women empowering 1 20
Interpretation- 3 of 5 respondent are in favour of the environmental factors that the initiative be
taken on behalf of this factor which will make healthy surroundings and the scenario of the
society and of the firm.
6)With your reference how to enforce CSR activity in supporting manner?
 Voluntary organisation.
 Arranging charity
 Fiscal events.
5.) What kind of CSR initiatives are referred to be
undertaken by North Yorkshiere.
Environmental measures
Health related measures
Empowering women