HND Unit 11 Research Project Proposal: Cultural Diversity Impact

This research proposal investigates the impact of cultural diversity policies on employee turnover, using Tesco PLC Aldgate East as a case study. The study aims to understand the relationship between cultural diversity policies and high employee turnover. The research will employ a quantitative approach, using questionnaires administered to 40 staff members. The proposal outlines the research questions, objectives, justification, and methodology, including ethical considerations. It also includes a literature review, a proposed questionnaire, and a Gantt chart for the project timeline. The research anticipates challenges such as time constraints and financial limitations. The proposal concludes with references and a table of contents.

Unit 11
Managing Cultural Diversity in
the workplace/ Research Project

Research Proposal template
 Full Title of Research Project
Managing Cultural Diversity in the workplace.
 Aims and Research question (outline the aim of the study and the research question under
investigation. If appropriate, outline the study hypotheses.)
Aim: To measure the impact of cultural diversity policies on high employee turnover ratio. A
case study on Tesco PLC Aldgate East.
Research Questions:
What are the impacts of cultural diversity policies on high employee turnover ratio faced by
Tesco PLC Aldgate East?
 ‘Plain language’ Summary
This project is based on cultural diversity management that will be essential for the growth and
success of an organisation at marketplace. By managing diverse workforce at workplace, different
advantages will be gain by company such as improved business performance, reduced employee
turnover etc.
 Objectives
To develop understanding in relation to cultural diversity.
To identify the different benefits of developing cultural diversity policies for Tesco PLC Aldgate
East.
To determine the impact of cultural diversity policies on high employee turnover ratio faced by
Tesco PLC Aldgate East.

 Justification of the research
(Explain the rationale for carrying out this project. Please include any initial literature review to support
the research.)
 Lombardo. J., 2017. Cultural Diversity in the Workplace. [Online]. Available
Through: <https://study.com/academy/lesson/cultural-diversity-in-the-workplace-
definition-trends-examples.html>
 Dishman. L., 2018. This Is the Impact Of Gender Wage Gap. [Online]. Available
Through: <https://www.fastcompany.com/40556360/this-is-the-impact-of-gender-
wage-gap
 Jarrett. V., 2018. How Gender Pay Gap Affects Your Business. [Online]. Available
Through: <https://blog.vantagecircle.com/gender-pay-gap/>
 Clarke. L., 2020. Amazing Benefits of Cultural Diversity in the Workplace. [Online]. Available
Through: <https://inside.6q.io/benefits-of-cultural-diversity-in-the-workplace/>
 Please indicate the methodological design(s) and other features of your study
For doing current investigation quantitative data collection has been used by researcher because
it support researcher in gathering of primary and numerical information about the topic.
Questionnaire will be used as an effective technique of quantitative data collection.
 Participants
If appropriate to your research please include how you will sample your participants and what
numbers will be involved.
40 staff members of TESCO will be selected randomly under probability sampling method.
 Materials/apparatus/equipment
If appropriate to your research please include the materials that you will be using in the study (i.e.,
questionnaires, interview schedules etc.)
Questionnaire will be followed by researcher while collecting primary or quantitative information
about the topic.
 Ethical implications
Identify any ethical considerations relate to the study
 When you begin the research / dissertation process in your final year, you will need to
make full ethical application to collect data and conduct your research.

 However, on this form you should show consideration of ethical implications such as, but
not limited to, the following:
o Ensuring participants are not mislead – By informing them of the purpose of the
study in advance via a participant information sheet.
o Protecting participants from vulnerability and any physical or mental harm - By
not asking any questions of an overly personal or sensitive nature, and allowing
participants to decline answering any questions they wish not to answer
o Ensuring privacy/confidentiality/anonymity – By not revealing participants’
identity when referred to in transcripts and/or writing up of the research. It is
recommended that pseudonyms are used, with the profile of organisations and
individuals described without explicitly revealing the identity.
o Appropriate data management - By keeping all data derived from participants
securely stored on password protected devices that only the researcher and
research supervisor have access to, and adhering to other aspects of the data
protection act (1998) and GDPR.
o Reducing ethical issues surrounding reciprocity – By not offering any incentives to
participants to take part in the study or suggesting any direct benefits participants
may be gained from taking part in the study.
 Timescales
Insert here a Gantt chart of your time-plan for the project, include milestones such as planning,
literature review, ethics application data collection, etc.)

 Challenges and Limitations
There are different challenges and limitations for conducting this research such as lack of time, in-
sufficient amount of capital etc.
 References
Cite references using Harvard Method
• Kang, S. K. and Kaplan, S., 2019. Working toward gender diversity and inclusion in
medicine: myths and solutions. The Lancet. 393(10171). pp.579-586.
• Mackenzie, J., Tan, P. L., Hoverman, S. and Baldwin, C., 2012. The value and
limitations of participatory action research methodology. Journal of hydrology. 474.
pp.11-21.
• Mackey, A. and Gass, S. M., 2015. Second language research: Methodology and
design. Routledge.
• McCusker, K. and Gunaydin, S., 2015. Research using qualitative, quantitative or
mixed methods and choice based on the research. Perfusion. 30(7). pp.537-542.
• Miller, T.,and et. al ., 2012. Ethics in qualitative research. Sage.
• Quinlan, C. and et.al ., 2019. Business research methods. South Western Cengage.
Riedl, R., Davis, F .D. and Hevner, A. R., 2014. Towards a NeuroIS research methodology: intensifying
the discussion on methods, tools, and measurement. Journal of the Association for Information
Systems. 15(10). p.4.
 Proposed Questionnaire ( Does not count in word count)
Questionnaire
Q1. Are you aware of the term “Cultural Diversity” and it's importance of the
company?
Frequency
a) Yes 32
b) No 8
Q2. Is it necessary for a company to change existing policies to manage cultural
diversity?
Frequency
a) Yes 30
b) No 10

Q3. Do you agree if, management of cultural diversity can affect high employee
turnover ratio of a company in different ways?
Frequency
a) Highly agreed 10
b) Agreed 20
c) Disagreed 7
d) Highly disagreed 3
Q4. What are the benefits of managing cultural diversity at workplace of Tesco
PLC Aldgate East?
Frequency
a) Delivers equal opportunities to staff 15
b) No discrimination 10
c) Improvement in productivity 15
Q5. Do you think if, Tesco PLC Aldgate East's existing policy in relation to
cultural diversity is effective?
Frequency
a) Yes 25
b) May be 10
c) No 5
Q6. What are the determinants that may impact on cultural diversity policies? Frequency
a) Culture 15
b) Religion 15
c) Language 10
Q7. Do you think, if it is important for Tesco PLC Aldgate East to reduce high
employee turnover ration?
Frequency
a) Yes 30
b) No 10

Q8. What are the problems faced by Tesco PLC Aldgate East due to high
employee turnover ratio?
Frequency
a) Low productivity 20
b) Negative impact on performance level of company 10
c) Lower brand image in the market 10
Q9. As per your point of view, what are the challenges faced by Tesco Plc
Aldgate East at the time of developing equality and diversity policy for a
company?
Frequency
a) Resistance to change 20
b) Low motivation among existing staff 20
Q10. Do you wanna give any recommendations?

Table of Contents
Research Proposal template.............................................................................................................2
TOPIC- Managing cultural diversity in the workplace..................................................................10
Introduction....................................................................................................................................10
Background of the investigation...........................................................................................10
TASK 1..........................................................................................................................................10
Research questions supported by literature review..............................................................10
Aim.......................................................................................................................................11
Research Objectives.............................................................................................................11
Research Question................................................................................................................11
Literature Review...........................................................................................................................11
Concept of cultural diversity................................................................................................11
Different benefits of developing cultural diversity policies for Tesco PLC Aldgate East...12
Impact of cultural diversity policies on high employee turnover ratio faced by Tesco PLC12
Research methods and approaches.......................................................................................13
TASK 2..........................................................................................................................................15
Cost, access and ethical issues..............................................................................................15
Research and data analysis...................................................................................................15
Discussions and Findings.....................................................................................................17
Merits, limitations and pitfalls of approaches to data collection and analysis.....................23
Research outcomes...............................................................................................................23
Recommendations................................................................................................................23
Conclusion.....................................................................................................................................24
Reflection.............................................................................................................................24
REFERENCES..............................................................................................................................26
Research Project

TOPIC- Managing cultural diversity in the workplace
Introduction
Cultural diversity can be considered as different ethnic or cultural groups that are present
within society. In present business world, managing cultural diversity is said to be an important
aspect because approximately in every single company employees that works specifically
belongs to different cultures, societies, religion, groups and so on (Cachat‐Rosset, Carillo and
Klarsfeld, 2019). On the other hand, it has also been analysed that different cultures can be
considered as something, that may raise different problems like rise in conflicts and so on. In
present investigation, organisation that has been taken into consideration is Tesco PLC, which is
a business organisation dealing within retail industry at international level. This company was
found by Jack Cohen in 1919 and recently it has faced high employee turnover ratio. Including
this, the particular branch that has been taken into consideration is Tesco PLC Aldgate East..
Therefore, it has become vital for them to develop different strategies like moulding the existing
cultural diversity policies or implementing the new ones.
Background of the investigation
In past few decades, it has been analysed that cultural diversity is something that has
majorly helped organisations in attaining different range of goals and objectives. But, some of
the other companies basically deals with many problems while managing cultural diversity. In
order to support equality, it can be said that government of United Kingdom has developed
various rules and regulations like Equality Act, 2010 which is required to be applied by every
single organisation at the time of developing equality and diversity policy for better environment
at workplace. Basically, this helps an organisation in supporting every single religion, race,
colour, culture and so on at workplace (Gölgeci and et. al., 2019).
TASK 1
Research questions supported by literature review
In order to manage cultural diversity at workplace, it is much needed for every single
employee to respect the other cultures and through this, it can be said that a company could
effectively hit the desired goals and objectives in much effective and in efficient manner as well.
With the help of a diversified culture, collaboration along with coordination among staff can

easily be improvised. In present context, the aim along with the objectives are developed on the
chosen topic i.e. Managing cultural diversity in the workplace and these are presented
underneath:
Aim
The aim that has been formulated of this investigation is “To measure the impact of
cultural diversity policies on high employee turnover ratio. A case study on Tesco PLC Aldgate
East.”
Research Objectives
 To develop understanding in relation to cultural diversity.
 To identify the different benefits of developing cultural diversity policies for Tesco PLC
Aldgate East.
 To determine the impact of cultural diversity policies on high employee turnover ratio
faced by Tesco PLC Aldgate East.
Research Question What are the impacts of cultural diversity policies on high employee turnover ratio faced
by Tesco PLC?
Sub questions:
 What is the concept of cultural diversity?
 What are the different benefits of developing cultural diversity policies for Tesco PLC?
Literature Review
Concept of cultural diversity
As mentioned by Kang and Kaplan, (2019), the term “Cultural Diversity” can also be
defined as “multiculturalism” where a group within an organisation specifically consists of
different cultures performs tasks in a coordinated way to attain the different goals and objectives
of a company. It has been analysed that, cultural diversity carries various factors like religion,
language, sexual orientation, race, age, ethnicity, gender and so on. On the other hand. Cultural
diversity at workplace has started getting embraced in the year of 2000.
Basically, this is considered to be the year when, different range of trends has started
taking place and because of this change in environment at workplace took place. Most of the
business organisations has started recruiting staff from different cultures or it can also be said